Upgrade to Photoshop 11 Shared Technologies error

I have the reported ‘Shared Technology’ error message when trying to upgrade from PS Element 10 to version 11. The Adobe Support Advisor is no help at all and tells me it could not identify any problems. Can someone at Adobe assist?

can you try closing down all product from adobe before installing PSE11? Shared Components are bunch of programs that are used by different adobe programs. A simple restart of the system helps in many cases. Makes sure you don't have a Adobe software running on the system start-up (for example, any software using AIR or flash)

Similar Messages

On my Windows 7 64-bit system, I get a "Shared Technologies" error on installing Photoshop Elements

On my Windows 7 64-bit system, I get a "Shared Technologies" error on installing Photoshop Elements 11

Hi Abhijit.
Well, after renaming C:\Program Files (x86)\Common Files\Adobe to OOBE-old,
I still get this error:
This is MOST Frustrating. Any other advice would be greatly appreciated!
Thank you,
Steve
Stephen A. Solomon MBA
<Removed by Moderator>

Photoshop elements 11 shared technologies error

I am trying to download my photoshop elements 11, but shared technologies error continues to pop up and does not allow the installation? Are there any solutions to this issue?

Gmcsh7 please see Install rollback and Shared Technologies | Windows for steps on how to install the shared technologies.

URGENT please: I get a "Shared Technologies" error on installing Photoshop Elements 11

On my Windows 7 64-bit system, I get a "Shared Technologies" error on installing Photoshop Elements 11.

Try this first:
1) Let the installation rollback.
2) Restart the machine.
3) Try installation now.
If still facing issues please review document here - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
Thanks,
Garry

I keep getting a shared technology error attempting to install Photoshop elements 12

I keep getting a shared technology error attempting to install Photoshop elements 12

Gdivad please see the following related discussions to this topic:
http://forums.adobe.com/message/5789050#5789050
http://forums.adobe.com/message/5901447#5901447

PS 11 wont install, shared technologies error...here are my logs

PLEASE HELP!!
Thanks!!!
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
Win OS version: 6.2.0.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 52.4886 milliseconds (0.0524886 seconds) DTR = 2591.04 KBPS (2.53031 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: D:\Adobe Photoshop Elements 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Type: 1, Volume Order: 1, Media Name: PSE 11
Path: D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Type: 1, Volume Order: 1, Media Name: PSE 11
Path: D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Type: 1, Volume Order: 1, Media Name: PSE 11
Path: D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Type: 1, Volume Order: 1, Media Name: PSE 11
Path: D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Type: 1, Volume Order: 1, Media Name: PSE 11
Path: D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Type: 1, Volume Order: 1, Media Name: PSE 11
Path: D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Type: 1, Volume Order: 1, Media Name: PSE 11
Path: D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x64 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Ignoring deployment input for the INSTALLDIR: marked as fixed
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is none
Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is none
Payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is none
Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is none
Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is none
Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
[     668] Thu Dec 27 23:33:57 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[     668] Thu Dec 27 23:34:05 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[     668] Thu Dec 27 23:34:06 2012 INFO
Completing installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
[    3744] Thu Dec 27 23:34:06 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 9004.8 milliseconds (9.0048 seconds) DTR = 30356.7 KBPS (29.6452 MBPS)
Updating driver data - Action: Add driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 0KB
User specified overrideFile:
Successfully updated the csu inventory for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 return values 0:0
Calling the custom action code for post-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
[    3744] Thu Dec 27 23:34:07 2012 INFO
Calling the custom action code for pre-install for payload {0449467E-102A-4514-9F4D-91BCEE129390}
::START TIMER:: [Payload Operation :{0449467E-102A-4514-9F4D-91BCEE129390}]
[    2748] Thu Dec 27 23:34:07 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Completing installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{0449467E-102A-4514-9F4D-91BCEE129390}.db
[    3744] Thu Dec 27 23:34:08 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0449467E-102A-4514-9F4D-91BCEE129390}] took 1004.02 milliseconds (1.00402 seconds) DTR = 22095.2 KBPS (21.5773 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 return values 0:0
Calling the custom action code for post-install for payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0
Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
[    3000] Thu Dec 27 23:34:08 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
Completing installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
[    3744] Thu Dec 27 23:34:09 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 1002.93 milliseconds (1.00293 seconds) DTR = 19136 KBPS (18.6875 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 0:0
Calling the custom action code for post-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
Calling the custom action code for pre-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
::START TIMER:: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}]
[    5272] Thu Dec 27 23:34:09 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[    5272] Thu Dec 27 23:34:10 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Completing installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}.db
[    3744] Thu Dec 27 23:34:11 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}] took 2003.15 milliseconds (2.00315 seconds) DTR = 3426.61 KBPS (3.3463 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 0:0
Calling the custom action code for post-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0
Calling the custom action code for pre-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
::START TIMER:: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}]
[     380] Thu Dec 27 23:34:11 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[     380] Thu Dec 27 23:34:12 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Evaluating condition# 1(Seq 1)
Condition failed(Seq 1)
Completing installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}.db
[    3744] Thu Dec 27 23:34:13 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}] took 2003.49 milliseconds (2.00349 seconds) DTR = 10899 KBPS (10.6435 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 0:0
Calling the custom action code for post-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0
Calling the custom action code for pre-install for payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
::START TIMER:: [Payload Operation :{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}]
[    4608] Thu Dec 27 23:34:13 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[    4608] Thu Dec 27 23:34:14 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Evaluating condition# 1(Seq 2)
Condition failed(Seq 2)
Completing installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}.db
[    3744] Thu Dec 27 23:34:15 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}] took 2003.19 milliseconds (2.00319 seconds) DTR = 12050.8 KBPS (11.7684 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 return values 0:0
Calling the custom action code for post-install for payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0
Calling the custom action code for pre-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F}
::START TIMER:: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}]
[    3208] Thu Dec 27 23:34:15 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Evaluating condition# 1(Seq 1)
Condition failed(Seq 1)
Completing installation for payload at D:\Adobe Photoshop Elements 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{98CE8819-87AA-4814-8167-ADDDD513485F}.db
[    3744] Thu Dec 27 23:34:16 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}] took 1004.88 milliseconds (1.00488 seconds) DTR = 71.6507 KBPS (0.0699714 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 0:0
Calling the custom action code for post-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 360460KB
[    3744] Thu Dec 27 23:34:18 2012 INFO
Successfully installed 7 components:
- Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All
- Adobe XMP Panels CS5
- Photoshop Camera Raw for Elements 11 (64 bit)
- Photoshop Camera Raw for Elements 11
- PSE11 STI Installer
- Adobe Player for Embedding 3.1
- Camera Profiles Installer
Total components repaired: 0
Total components removed: 0
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 21476.2 milliseconds (21.4762 seconds) DTR = 17145.8 KBPS (16.744 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 0 warning(s)
Exit Code: 0 - No error.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Hi vwvr6r,
As kglad said the logs do not show any errors.
For troubleshooting using log files you can refer : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Also refer this Adobe document that lists installation troubleshooting steps, including the "Shared Technologies" error:
http://kb2.adobe.com/cps/858/cpsid_85843.html

Premiere Elements 11 "installing Shared Technologies" error during install

How do I fix the "The installation process has encountered an error whil installing Shared Technologies. Please restart your system and try again." error while installing Premiere Elements 11? Photoshop Elements 11 installed fine, but I keep receiving this error while trying to install Premier Elements 11.
I have already tried:
Install from CD
Install from C: drive root
Install from Adobe website trial version
Install from CD, after clean boot
In each case it installs at the same place with the same error.
From searching these forums and doing a web search it seems like a common problem with no clear solution.

FFWLKin
I do not know if what I am about to report will help or confuse the Premiere Elements users further on this Shared Technology error encountered during Premiere Elements installation, but here is hoping that something in the following experience might be of help to someone....
I entered your thread with the Shared Technology error (targeting Elements Organizer/Data 7) when trying to install Photoshop Elements 10 and Premiere Elements 10 on a new Windows 8 64 bit computer. Unlike the others I had no problems installing Premiere Elements 11 and Photoshop Elements 11 from the Adobe installation disc a week earlier on this brand new Windows 8 64 bit computer. Short of re-formatting the hard drive, I did everything plus with no luck in getting versions 10 installed on this Windows 8 64 bit computer. So, I decided to focus on working with the already installed version 11 programs.
I headed for Premiere Elements 11 to create a DVD-VIDEO format on DVD disc and to my horror found that the program's burn dialog had no burner(s) in the burner location (either the build in one or an external burner (USB). But, Premiere Elements 11 burn to folder did work. On the other hand, I found that Photoshop Elements 11 Organizer File Menu feature to burn (datadisc) to CD or DVD did recognize these burners and that burn to feature worked. I went through the typical drill for those in this type of situation and nothing remedied the problem. So, I decided to go for the deactivate/uninstall/reinstall route. Well, now Premiere Elements 11 reinstallation ran into the same fate as Premiere Elements 10, that is, it ran into the Shared Technologies error related to installation of the Elements Organizer and Premiere Elements 11 would not install after going through everything decribed in this thread, excluding re-formatting the hard drive.
1. Deactivated/uninstalled Photoshop Elements 11 and Premiere Elements 11.
2. Apply the cclearer: cleaner and registry cleaner. And, then went into the Registry and deleted all related to Photoshop Elements 10/Premiere Elements 10 as well as Photoshop Elements 11/Premiere Elements 11.
3. Disabled firewall, antivirus, spyware...
4. Tried to reinstall Premiere Elements 11, using the installation files (setup.exe in 64 bit folder) copied to hard drive. No go. Same Shared Technology error.
5. Started deleting programs that I had installed after the initial successful installs of Photoshop Elements 11 and Premiere Elements 11 (these programs included iTunes, VLC player, and ImgBurn). Still no go for the Premiee Elements 11 install, and same Shared Technologies error.
FINALLY, Photoshop Elements 11 and Premiere Elements 11 got successfully installed on this Windows 8 64 bit computer according to the following scenario (iTunes, VLC player, and ImgBurn still removed from system...firewall, antivirus, spyware protection re-enabled)
1. Attached a USB burner to computer via one of its USB 3.0 ports.
2. Inserted the Adobe installation disc into the burner tray of this burner in order to install the program(s) via the installation disc.
3. Selected install for Photoshop Elements 11. It went to completion without problem.
4. Selected install for Premiere Elements 11. It went to completion without problem. And, now the burn dialog/burner location did recognize the computer's built in burner and my USB external burner.
None of the above may have had anything to do with what finally triggerd the version 11 installation processes to go to completion. But, I add this to the mix of how Photoshop Elements 11/Premiere Elements 11 finally got installed in Windows 8 for the user.
And, I would offer this suggestion to those who have already installed Premiere Elements 11 on their Windows 8 64 bit. As soon as possible make sure you have burners listed in the burner location of the program's burn dialog.
ATR

Shared technologies error

keep getting shared technologies error when installing.
This is on a Win 7 computer.
Adobe elements photoshop 11 is the version.
Tried clean bott, no anti-virus running.
Had it on this PC for several years and it worked fine.
switched to a SSD drive and haven't been able to re-install it?

See the "Shared Technologies" sections in this Adobe troubleshooting document:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
Ken

How to get Adobe Elements 11 to finish downloading with the "Shared Technologies Error"

Hey everyone
I've tried many times to get my Adobe Elements 11 software to download, but every time more than half way through an error pops up saying Shared Technologies error, unable to install. Then it deletes everything and shuts down. It says for me to restart my computer and try again, I've done that many times..... if anyone has any information on how to finally get this software up and running that would be greatly appreciated!!
Thanks guys!
Heather

Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Mylenium

I get a shared technology error when trying to install Preiemeire Elements 11 .. suggestions ?

Tried several methods but, being somewhat technologically handicapped, I can't get by the shared technology error when installing?

Welcome to the forum, Ted,
Here's an older "Shared Technologies" thread: http://forums.adobe.com/message/3155897#3155897
But, I am not sure that we were ever able to help the OP, and they never reported back with the responses from Adobe. Still, might be a tip that is useful.
Good luck,
Hunt
[Edit] I mis-spoke. The OP and another user with the same error WERE helped. What I saw initially was yet another poster, who was going to contact Adobe, but never came back to the thread. In the case of the OP and another users, the issue was caused by having Adobe Bridge, included with other Adobe programs, like Photoshop and Premiere Pro, running. When they killed that, the installation went well.
Message was edited by: Bill Hunt

Shared Technologies errors when re-installing Elements 10 from disc

What do I have to do to correct Shared Technologies errors when attempting to re-install Elements 10 from disc?

Hi LouEDG,
Please try renaming OOBE from this Location:
Windows:
C:\Program Files (x86)\Common Files\Adobe
Mac:
Library/Application Support/Adobe
Once done please try installing Elements 10 and it should work.
Regards,
Abhijit

Photoshop Elements 12: shared technologies error

Purchased Photoshop 12 upgrade, download stopped at at Shared Technologies. Tried Adobe fixes, but don't understand.

if you need someone to walk you through the solutions here (http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applicat ions_have_failed_to_install__Shared_technologies_), contact adobe support - http://www.adobe.com/support/chat/ivrchat.html

Unable to install Photoshop Elements 12: shared technologies error. [was:+]

Bonjour,
J'ai acheté en téléchargement Photo Sop Element 12. Imposible de l'installer. J'obtiens toujours le message d'erreur suivant : "Shared Technologies Obligatoire".
J'ai essayé toutes les solutions proposées sur les bases de connaissance, j'ai désinstallé tous les éléments Adobe, neutralisé le parefeu et antivirus... et rien n'y fait.
Quelqu'un peut il m'aider.
Merci

Try your question here http://forums.adobe.com/community/photoshop_elements
maybe a solution here: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
and try put a question as title and not + to get more responce, give also your systems information

Premiere Elements 11 Shared Technologies error DW020 Adobe Flash Player 10 plug in missing.

     I am unable to complete the install of Adobe Premiere Elements 11 on my Windows7 Pro 64 bit system. When the installation process gets to installing Shared Technologies I get an error message "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again." Restarting the system gives the same result again. The download assistant program identifies two errors: DW050--Adobe Flash Player 10 ActiveX: Install failed, and DW020: Adobe Flash CS5.5 depends on Adobe Flash Player 10 plugin to be installed.
     My system currently has Adobe Flash player 11.7.700.224 installed. I can find a download of Adobe Flash Player 10 but where do I put it? Do I need to uninstall Adobe Flash Player 11.7... ? Is there another solution?

     This install problem seems to be solved. I uninstalled every Adobe program, but still couldn't get past the Shared Technologies issue. Then I went to C://Program Files (x86)/Common Files/Adobe/ and deleted all recent folders & files. This seemed to do it. Both Premiere Elements 11 and Photoshop Elements completed installation. Now on to figuring out how to force Windows7 64 bit to run these programs in 32 bit simulation mode.

PSE 11 Fails to Install - Shared Technologies Error

When installing Photoshop Elements 11 on a Windows 7 computer, the install fails while installing the Organizer. The error message refers to installing Shared Technologies.
The PC in question has PSE 10 installed and CS5. Based on previous experience, I tried ending the CS5 Bridge process, which has caused problems in the past.
I have tried multiple times with the same result.
Any ideas?
Thanks in advance.

You may need to install from a new user account.
See this other thread for further help.
http://forums.adobe.com/thread/1146291?tstart=60
Replacement links for the final two which in the thread are the Dutch versions:
http://helpx.adobe.com/en/x-productkb/global/create-local-administrator-account-windows.ht ml
http://helpx.adobe.com/en/x-productkb/global/restart-windows-modified-mode-windows.html

Upgrade to Photoshop 11 Shared Technologies error

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