Upgrading and changing plan

I currently have the old unlimited data plan (with Friends and Family 1400) and due for an upgrade. I want to upgrade my device to the Samsung S4 AND change my plan to the "Share Anything 6 GB" plan.
When I upgrade, select the device and add to my cart, it doesn't give me the option to choose the Share Anything plan. It wants me to pick varying levels of 2GB and 5GB plans. (Here's a screenshot of what it looks like after I select the device: http://awesomescreenshot.com/06f1vlzzbc)
I have 2 smart phones and a basic phone on my plan.
If I choose to change my plan first -- then it lets me change it to the 6GB Share Anything plan. But if I do that, will I then be able to upgrade my device? Or will I be restricted for some reason? Just curious if anyone else has this problem.

I'm sure you're excited to be ordering your new device, petersruby. The S4 is a great looking device with performance to match. I would suggest changing the plan before the upgrade. If you have the option to backdate the plan I would suggest doing this. A future dated plan order may cause you to run into trouble when ordering the device since another order would already be present.
YosefT_VZW
Follow us on Twitter @VZWSupport.

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Upgrade and change plan at the same time

My husband and I have phones on the old Family Talk plan. We want to upgrade to iphones and at the same time, switch to the More Everything plan. I can't seem to find a way to do this. When I start with the upgrades I am only given the option to add data to our current plan, not to change the plan completely. Do I change the plan first, then come back and upgrade or vice versa?

Try voice chatting with a rep on Verizon's website. It's under contact toward bottom of page. I would think you need to change the plan first then the phones, but I would check with them.

I backed up my iphone 4 and did an upgrade and changed my Apple ID and password but my phone has not recognised the new ID to upgrade my apps via the iphone.

I backed up my iphone 4 and did an upgrade and changed my Apple ID and password but my phone has not recognised the new ID to upgrade my apps via the iphone. How do I get rid of the old Apple ID when it comes to upgrading apps.
I have been into setting>store and signed out and signed back in and it still asks for old ID and password.

Everything you've had up to now has been tied to your old Apple ID. You cannot switch it over to a new Apple ID. You should contact iTunes support to help you with this:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
For Mac App Store: Mac App Store Customer Service.
For iTunes: Apple Support for iTunes - Contact Us

I recently upgraded and changed from o2 to EE, however although my number has transferred i cannot deactivate my imessage to receive to my transferred number and cannot get messages. To original number? How do i do this.

I recently upgraded and changed from o2 to EE, however although my number has transferred i cannot deactivate my imessage to receive to my transferred number and cannot get messages. To original number? How do i do this.

That's because apps are DRM protected & tied to the account used to originally obtain them. They cannot be transferred to another iTunes account. You can contact iTunes support, explain the situation, and request they add these apps to the download queue of your new account:
http://www.apple.com/support/itunes/contact.html

My services keep getting changed each time I "Upgrade" and my plans keep costing me more at Verizon Maybe I should switch companies...

Please forward this to corporate... I pay for 5 phones a month, currently at 250 + a month, putting it into perspective... a car payment. I've been a customer since 2000 both with my exhusband and after my divorce, I've paid for them. I was on the upgrade every 2, then that went away, my unlimited data has gone away on one phone and now when i upgrade my phone i will lose it too, just seems your plans have been nickle and diming me. I have no problem paying my fare share but it seems that I as a customer continue to be neglected and not rewarded for staying with your company. Other companies are offering free smart phones with 2 years and unlimited text, talk data per phone for anywhere 35 to 50 a month. I'd be willing to do the 250 a month for my 5 lines, to have the talk text data and would be willing to add a 6th line but when I go to do it with verizon, my bill is 312 plus tax without the 6th line, thats 67 a month per phone and data split at 4gb. Why am i not upgraded with services or rewarded for being a longtime customer??? Should i go to another company and pay them the 250 a month for more services or 300 for the 6th phone that i am paying now for less services and less equipment???? Verizon does have the best coverage, but seems they are getting greedy and lacks a daisy. Two of my contracts are up since the summer, and i was about to upgrade, but after the sticker shock, the other 3 of my contracts are up next month and last 2-in 3-and 5 months... guess what...T-mobil, Att and Us Cellular have great service where i live now, and have very appealing contracts...at that time, we have valentines day, my daughter will be 16, i have mothers day and my son is graduating highschool.... i'm sure there will be some deals then too...

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

The Runaround... Re: Upgrade and Unlimited Plan

I am frustrated. My family (my husband, myself and two kids) has had an account with Verizon for more than 8 years. Until now, we've had no complaints.
I am lookinb to upgrade my phone, and for the same price, they want me to go from unlimited data to 2GB. I just spoke with a customer service rep (via chat), and he told me 95% of the users never use more than 2GB. I said that I somtimes dis, but that isn't the point. He said I could pay $10 more and get another GB. Again, not the point. I am not asking for anything other than what I already have.
Is there any way to get that without paying $600ish for a decenf phone?

Thank you for being with us for 8years JeffieNerd and I can understand the importance of cost to you and your family. I'm happy service has been great and you have no complaints. I would love to keep you a happy customer and with us for another 8 years. Technology is changing and we are doing so much more with our phones. Due to all the phone updates and network enhancements, we want to move in the right direction of how you use your phone, this includes paying for what you use. Now you can tailor your data plan towards your account usage. If you and your family are using 8gb of data, you will have a plan that works with that usage and if it goes down, simply change your plan to 2gb, or 4gb or 6gb. We provide options. I'm sorry, if you upgrade your equipment with a discounted price, you are not able to keep unlimited data. The only way to keep unlimited data, is to buy your phone at full price but you do have options. You may also qualify for this program http://vz.to/ZILXBT . Take a look at our plans here http://bit.ly/xdDajD . Please let me know if you have any further questions or concerns. Happy upgrading!
KinquanaH_VZW
Follow us on Twitter @vzwsupport

Oracle 10G upgrade and MRP planning problems

We just upgraded to Oracle 10G and are having users complaining about MRP not planning in correct low level code sequence. What has happened is that the MRP is planning component parts before the parent parts. We have never had this occur before and are on 4.6C hot pack 38. Help!!

Hi,
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Upgrading and changing operating system

Hi,
I want to make a change to a Apple Mac in a few months. I also want to upgrade my Lightroom 2.7 to 3.0. What is the best I can do:
First upgrade Lightroom in my Windows systeem and then change my operating system.
First change operating system and then upgrade.
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Probably, simply check the supported models below:
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MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
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Upgrade and change domains

Way back, when we first installed Exch2000 on Win2000, we created a ‘resource’ AD domain for the mail servers to sit in because our users resided in multiple AD domains.
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it should be fine from an exchange perspective, but from an AD perspective is the resource domain the forest root domain, or just another domain within the forest. Also are any of your existing domains that you are keeping a child of this resource domain?
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MCITP EA - MCT
Help keep the forums tidy, if this has helped please mark it as an answer
My Blog
LinkedIn:

Upgrading and changing users

My hubby has been using my old G4 tower. We had (accidently) set up his email under my account and so he has been logging in under that. He has now purchased the new upgraded Mini and we want to transfer stuff over using Target. The question is, can I move his email from my old account on the old machine to his new account on the new machine and not lose stuff? What about documents, etc.
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belbe

Further research here http://discussions.apple.com/thread.jspa?messageID=4570739&#4570739 gave me the answer I was looking for. I copied the contents of specific folders from the G4 Tower to the new Intel Mini and now have everything that was under my user name under my hubby's username on the new machine.
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Urgent!! How to update Planning book and change when planning will start

Hi Gurus,
I had configured the system and we can initilize planning area every month and my question is
1. How to update planning book and change planning start date every month?
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Have a Friends and Family plan. I have unlimited data and want to keep it. Questions on what I can and can not do with account changes.

Ok,
So I am on Friends and Family 2000minutes and unlimited Text.
4 phones.
My phone has Unlimited Data and Hotspot
Other 3 do not have any data.
I am curious what I can do and can't do that will keep keep the plan as is and not force things to share everything.
I am allowed to have 5 phones under this plan. I am curious about adding and deleting phones.
I did try and add a 5th phone. When I tried to activate a 5th phone online it would not let me do it. Tried to get me to change plans.
Here are a few scenarios that I see coming up in the future.
I would like to add a 5th phone. My father has an account and I would like to roll him into my plan instead of his own account. I have already done this once before many years ago with no problem with 2 of the lines that I currently have. Is this possible or is that enough to trigger the move share everything scenario.
Second. how about removing a line from my plan?
One of my numbers is for an 18YO that wants to be more independent and have their own account. Can I down the road either transfer that line and number to its own account which would be share everything (I do understand that). Or can I delete that line from the account without triggering the share everything scenario?
Also it seems when I look online I can change data plans currently three phones are on data block. Can I actually change them to a data plan within the Friends and family or is the Share everything scenario triggered. What about if I change them to a smart phone from their basic/feature phone. I know I can't get unlimited data but can I still get them on my friends and family tiered data plan?
What is up.
Thank You

yes to everything; you can add a line (up to 5 total for Family Share), drop a line, upgrade a basic line to a smartphone (and then add a tiered data plan) and stay on your current calling plan ... it may be easier done in your local Corporate Verizon store, though ... just be sure they don't try to switch you to Share Everything if that's not what you want

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Want to cancel my Photoshop one-year plan and change to a full student annual plan, but when I click on cancel plan it only tells me to view my billing info which doesn't help at all!

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My 10.6 Upgrade and OD Migration plan

Hi, I wish to share my 10.6 upgrade/migration plan in order to get feedback/comments from people who may have insight/experience doing the same and thus be able to offer advice as to whether my plan is solid or if there's anything I should add/change and any potential pitfalls.
Background:
We have:
200 x clients
1 x OD/Mail/Firewall/PrimaryDNS/etc server - 10.5.8 (hereafter referred to as ODS1)
1 x File Server - 10.5.5 (hereafter referred to as FS1)
(current 80GB HDDs in these servers to be upgraded to 1TB)
Reason for upgrade is ODS1 causes all kinds of issues:
- OD seems to be corrupt (people sometimes can't log in, accounts can't be deleted in workgroup manager)
- Mail service only comes up sometimes at random intervals upon restart (i.e. sometimes takes half an hour, sometimes won't come up for a whole day or not at all.)
Unable to solve these issues and decided to upgrade this server to 10.6.7 in the hopes of solving problems. We will also move OD to a separate virtual machine in the process - theory being that if OD has problems we can restart the server without affecting Mail and vice versa.
Restrictions on upgrade:
ODS1 is an XServe with two network cards (external and internal interfaces for Firewall) and Mail Store & User Directories is on Fibre Channel attached XServe RAID which means:
- I don't want to buy another fibre channel card so Mail Service has to remain on this XServe unless I move the mail store
- FW preferably to stay on here because this XServe has 2 network interfaces.
Luckily, very few users use the servers on the weekend so I don't have to worry about taking servers down for the upgrade.
Plan:
1. Prepare our new 10.6.7 Open Directory Master. This will be a virtual machine running through Parallels Bare Metals on an XServe
Set hostname “ldap.ourcompany.com”.
Set static IP address
Install all the latest updates.
Set up as DNS master – import all entries, but change ldap.ourcompany.com to point to this machine.
Set up Open Directory Master with correct SearchBase, etc.
Disable any other services that we don’t need.
2. Export Users and Groups from ODS1 through Workgroup Manager
3. Import Users and Groups to new server through Workgroup Manager
3.5. Run script to set all passwords from our list (Yes I have a list - and I know this is not best practice)
4. Test: by binding a new computer to this server and logging in with a user account set up on this server.
5. Backup
Make a backup copy of the new OD Master virtual machine.
On ODS1 and FS1, export all settings from Server Admin onto a thumb drive
Make an archive of Open Directory onto a thumbdrive (Server Admin -> Open Dir -> Archive Tab)
Copy from ODS1 onto some external HDD: Mail store and home directories locted on Fibre Channel attached storage
Run mailbfr –b /Path/to/backup/volume –full
Clone ODS1 HDD onto 1TB HDD using a caddy
Clone FS1 HDD onto 1TB HDD using a caddy
Remove HDD’s in ODS1 and FS1 and replace with clones and blank 1TB HDDs.
Implement new OD Master
6. Update ldap.ourcompany.com DNS entry to point to new server.
7. On ODS1, change Open Directory Role to Replica.[2]
8. On FS1, reconfigure Open Directory Replica.
9. On ODS1, change DNS role to replica and point tonew OD/DNS Master[3]
10. On FS1, change DNS replica to point to new DNS
11. On FS1, change DHCP to supply new DNS serveraddresses.
12. Test:
DHCP supplied LDAP on new computer.
Mail
Logging into accounts from existing computers
AFP
13. Backup again (so if next step fails we have at least achieved setting up new OD server)
Clone FS1 and ODS1 to blank internal 1TB drives.
Swap HD and Backup drive names and change start-up disk in System Prefs to newly named HD disk on both FS1 and ODS1, and restart, effectively testing the clones.
14. Upgrade ODS1 to 10.6.7
15. Change ODS1 DNS role to replica and point to newOD Master so that it has a working DNS service during the upgrade process.
16. Upgrade ODS1 to 10.6.7 in-place with CD
17. Check Mail settings before starting it.
18. Test:
Mail
Logging into accounts
Firewall
DNS Replica
VPN
Our Company custom scripts previously handled by Lingon (Any alternative to Lingon in 10.6?)
iChat
iCal
Software Update
WebMail
19. Point new OD Master’s Software Update to upgraded ODS1
20. Go Home!
Any advice?

Ok modified new plan, changes include:
- FS1 gets upgraded to 10.6 as well
- no "backup again" done - this will never be a point we roll back seeing that 10.5 can't be replica of 10.6
- software update added
- clean installs rather than in-place upgrades so that we start afresh and hopefully not importing the many problems we were facing on 10.5
- other little changes
Everthing up to before the "Upgrade FS1" section is done in normal working hours while clients are using the servers and from then onwards, on a weekend.
Prepare our new 10.6 Open Directory Master virtualmachine
Set hostname to “ldap.ourcompany.com”.
Set static IP address 192.168.30.30
Install all the latest updates.
Set up as DNS master – import all entries, butchange ldap.ourcompany.com to point to this machine.
Set up Open Directory Master with correct SearchBase, etc.
Disable any other services that we don’t need.
Export Users and Groups from ODS1 through Workgroup Manager
Import Users and Groups to new server
Run script to set all passwords
Change Home Directories to “None” or if this fails, to a location on the local HDD. (We use mobile accounts - ideally we need managed local accounts, nothing gets synced to server, so hopefully server home folders are not necessary - in 10.5 it didn't seem to work without having a server home set with a directory full of empty folders.)
Change software update managed settings in Workgroup Manager to: http://ods1.ourcompany.com:8088/index-leopard-snowleopard.merged-1.sucatalog This will only work after ODS1's 10.6 upgrade is complete
Test: by binding a new computer to this server and logging in with a user account set up on this server.
Backup
Make a backup copy of the new OD Master virtualmachine.
On ODS1 and FS1, export all settings from ServerAdmin onto a thumb drive
Make an archive of Open Directory onto a thumbdrive (Server Admin -> Open Dir -> Archive Tab)
Document all settings on ODS1 and FS1 by takingscreen shots of each pane in Server Admin and RAID Admin for easy referencewhen later setting up the new 10.6 ODS1.
On FS1, document all file shares and permissions
Copy from ODS1: /Volumes/Xserve User RAID and/Volumes/Xserve_Mail_RAID onto external HDD.
Copy from ODS1: /usr/bin/cyrus/bin/ to thumbdrive (required for migrating mail later)
Run mailbfr –b /Path/to/backup/volume –full
Clone FS1 and ODS1 HD drives to the internal BUdrives.
Make FS1 file shares backup (on separate XRAID)
Upgrade FS1
Remove HDD’s in FS1 and replace with 3 blank 1TB HDDs.
Install 10.6 from DVD.
Install latest updates.
Configure as per previously documented screenshots, but with the following changes:
Make it a replica of the new OD Master instead of ODS1
Add a secondary DNS zone pointing to new DNS server
Configure its DHCP to provide new LDAP server
Set all correct file share permissions aspreviously documented.
Test:
Attempt to connect to every volume with various different users to test that correct permissions are being applied.
Turn many client computers on to test if correct DHCP settings are received.
Upgrade ODS1
Do a fresh install of 10.6
Set up all services using documented screenshots, but OD and DNS will be replica instead of Master.
Migrate Mail store by renaming mail folder onthe XRAID to oldmail, then issuing this command: sudo/usr/libexec/dovecot/migrate_mail_data.pl —moveMail 0 —cyrusBin "/Volumes/thumb_driveXXXX" --database "/Volumes/X-SERVE_Mail_RAID/oldmail/imap"--sourceSpool "/Volumes/X-SERVE_Mail_RAID/oldmail/spool/imap"--targetSpool "/Volumes/X-SERVE_Mail_RAID/mail/spool/imap/dovecot/mail"
Test:
afp://ods1.ourcompany.com./
Logging into accounts
Start up all computers in the office to makesure mail, managed prefs, DNS, DHCP, etc. work for all computers.
Firewall
DNS Replica by setting up a computer with staticIP
VPN
iChat
iCal
Software Update
WebMail
Point new OD Master’s Software Update toupgraded ODS1
Go Home!

Upgrading and changing plan

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