Upgrading prepaid plan

i upgraded to an unlimited plan for my prepaid plan it only gave me the 2gb and unlimited call and text ($60prepaid). and i tried to change the plane but said i would lose all the stuff i already put on the phone. how do i fix this for next month so i do get the full unlimited package on my prepaid phone? the problem i have is that i only get 2 options in my verizon which is the 60 and 70 dollar one and not the 80, the one that i need.

Darkonieme, I'll be happy to explain your options. We no longer offer an unlimited data plan. The plans shown in My Verizon are the available options that you have.
MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Hops this helps PREPAID PHONES There have been some newer ones added but there not on my list yet, I need to upgrade the list. LG 6015i -- KIYOCERA --KWC 2325, KX414 -- MOTOROLA -- MotoW755, RazrV3m, V376, W385 -- PANTECH -- Jest -- Verizon -- Blitz, CDM7075, CDM8615, M7076, PN215 -- Most Verizon Wireless phones will work with our prepaid plans . The only phones that are not compatible with our service are Push to Talk, PDAs/Smartphones, advance data devices (BlackBerry, PalmOne Treo, etc.), PC Card devices and handsets with HTML Web browser such as the LG Dare, LG Voyager, Samsung Glyde, Samsung Omnia and Motorola Krave and all Dashboard-capable devices like the LG Chocolate 3, LG VX 8360, Motorola Rapture VU30, Nokia 7205 Intrigue and Samsung Renown SCH-u810. Keep in mind features such as V CAST video, Mobile TV, and Chaperone services are not available for prepaid service." Non Prepaid Phones 1)Push to Talk, PDAs/Smartphones, advance data devices (BlackBerry, PalmOne Treo, etc.) 2)PC Card devices and handsets with HTML Web browser such as the LG Dare, LG Voyager, Samsung Glyde, Samsung Omnia and Motorola Krave 3)All Dashboard-capable devices like the LG Chocolate 3, LG VX 8360, Motorola Rapture VU30, Nokia 7205 Intrigue and Samsung Renown SCH-u810 *features such as V CAST video, Mobile TV, and Chaperone services are not available for prepaid service

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I originally posted this question in the Basic Phones forum, but I think that may have been the wrong place to ask this.
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One of the reps I spoke with said that this may change in the near future, and that phones like the Ravine 2 may work on the prepaid plan soon. Does anyone know if this is true?
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Hi there Gipsonsb!
That's a fantastic question. I would highly recommend contacting our Prepaid department. They're available just for you 24/7. You can reach them by calling 888-294-6804.
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MelissaM_VZW
Follow us on Twitter @vzwsupport

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If I am buying single app adobe premier pro by annual prepaid plan,after the after the end of the year subscription would it be possible to use the program further without updating or I should pay each year?

Thanks
2 бер. 2015 15:50, користувач "Peru Bob" <[email protected]> написав:
If I am buying single app adobe premier pro by annual prepaid
plan,after the after the end of the year subscription would it be possible
to use the program further without updating or I should pay each year?
created by Peru Bob <https://forums.adobe.com/people/Peru+Bob> in *Premiere
Pro* - View the full discussion
<https://forums.adobe.com/message/7243337#7243337>

I was penalized with overage charge for upgrading my plan online

I just switched from AT&T in Oct and signed up with the 700 min Family plan. In Nov, I realized I was going to go over the limit if I don't upgrade my plan. So I went online and upgraded my plan to 1400 min Family plan. When I looked at my current bill yesterday, I was surprised to see there was a $102 overage charge on my bill. I talked to a representative yesterday and asked her to explain about the overage charge. She said because I upgraded the plan online (on demand), my 498 used min were prorated which resulted in 227 min overage.
I said the reason for my upgrading the plan was to avoid overage. I did not exceed the 700 min in my old plan and I was not aware I am only allowed 25 min a day if I change my plan in the middle of the billing cycle. I can understand the proration of my monthly access charge (from $70 to $90 per month) but I don't understand the proration of used min. I pay for 700 min per month not 25 min a day. She offered me a 25% discount of the overage charge which I did not accept.
I called VZW this morning and talked to a different representative. I asked her if I would have upgraded my plan by talking to a representative instead of doing it myself online, will I incur the overage charge. She said the representative would have backdated the change which would avoid the overage charge. I asked her was it fair that because I tried to save VZW resources of not utilizing the time of a customer representative and going online to upgrade the plan myself, I incurred a penalty in the form of overage charge. She couldn't answer my question.
I asked her if she could remove the $102 overage charge. She said she couldn't but offered to make another adjustment which still resulted in $47.50 overage charge. I thanked her for doing more than the CS the day before and unwillingly accept the adjustment. I told her I am still not satisfied with the settlement and how VZW penalizes customers for trying to make it easy for them by upgrading online directly.
Lesson learned: Don't upgrade or change anything online without talking to a customer representative. I am looking for a new wireless carrier as soon as I can.

Percula4 wrote:
I just switched from AT&T in Oct and signed up with the 700 min Family plan. In Nov, I realized I was going to go over the limit if I don't upgrade my plan. So I went online and upgraded my plan to 1400 min Family plan. When I looked at my current bill yesterday, I was surprised to see there was a $102 overage charge on my bill. I talked to a representative yesterday and asked her to explain about the overage charge. She said because I upgraded the plan online (on demand), my 498 used min were prorated which resulted in 227 min overage.
I said the reason for my upgrading the plan was to avoid overage. I did not exceed the 700 min in my old plan and I was not aware I am only allowed 25 min a day if I change my plan in the middle of the billing cycle. I can understand the proration of my monthly access charge (from $70 to $90 per month) but I don't understand the proration of used min. I pay for 700 min per month not 25 min a day. She offered me a 25% discount of the overage charge which I did not accept. This makes me question your logic. You want the amount you are charged to be pro-rated, but not the amount of minutes you are able to use? Say you start the month with the 700 minute plan and change half way thru to the 1400 minute plan. You want to only pay half of the cost of the 700 minute plan for the 1st half of the month and still use ALL of the minutes? You then want to pay half of the cost of the 1400 minute plan for the 2nd half of the month? After all, you are only on the 1400 minute plan for half of the month. I suppose you should also receive all of the 1400 minutes for the 2nd half of the month? That comes out to 2100 minutes for the price of half of the 700 minute plan + half of the price of the 1400 minute plan. Quite a deal you want there!
I called VZW this morning and talked to a different representative. I asked her if I would have upgraded my plan by talking to a representative instead of doing it myself online, will I incur the overage charge. She said the representative would have backdated the change which would avoid the overage charge. I asked her was it fair that because I tried to save VZW resources of not utilizing the time of a customer representative and going online to upgrade the plan myself, I incurred a penalty in the form of overage charge. She couldn't answer my question. When you do this online, you are able to choose to have the 1400 minute plan take effect at the BEGINNING of the CURRENT billing cycle, which would have prevented you from receiving the overage charge. It doesn't matter whether you do it online or with a representative over the phone/instore, you could have avoided the overage charge by starting the new plan at the BEGINNING of the CURRENT billing cycle(backdating).
I asked her if she could remove the $102 overage charge. She said she couldn't but offered to make another adjustment which still resulted in $47.50 overage charge. I thanked her for doing more than the CS the day before and unwillingly accept the adjustment. I told her I am still not satisfied with the settlement and how VZW penalizes customers for trying to make it easy for them by upgrading online directly. They don't penalize you for doing this online, as I have pointed out that you have the same choices whether it is online or via a CS rep. They will penalize you, though, if you make a choice which will result in overages.
Lesson learned: Don't upgrade or change anything online without talking to a customer representative. I am looking for a new wireless carrier as soon as I can.
Next time, if you are increasing your minute plan, just make sure that you have it backdated to avoid any overages. You can still do it online, though.

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May I know is this happening with all files or with a specific file?
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Thanks for the replies !
I pasted in the link to the discussion I started earlier. Dont see a way to respond to replies. If there is a way to do this, would love to know pls!
I may want to drop the monthly service for 2 months or more. So the offer to reserve a number for $100 is actually more appealing than paying 49 monthly for more than 2 months. I just cant find a way to pay it that doesnt get lost in monthly payments
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If you don't get the option to reply then refresh and log back in, your login most likely timed out.
As for calling in I just called
Phone Number
888-294-6830
I waited 2 mins 36 seconds with no menus and got a human.

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http://forums.cingular.com/cng/board/message?board.id=apple&thread.id=2116&view= bydateascending&page=1

There are a few points which I think need to be aired on this issue: that pre-paid is a perfectly viable option for the iPhone, that AT&T will do nothing to solve this issue, and that Apple, alone, can and should.
If pre-paid is an option both AT&T and, for less understandable reasons, Apple want to discourage, then may God help all of us pre-paid consumers. However, Apple should be interested in selling iPhones, and the deal to receive money from AT&T from subscribers is a problem, because is lessens Apple's motivation to tolerate iPhones being used as pre-paid phones, unlocked, you name it.
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AT&T, though, receives less of a commitment from consumers on pre-paid, and thereby less expected money, so they will do everything to fight it.
Apple, however, can easily modify their software to politely receive these notifications from AT&T, and then only inform the user if they choose to be so informed of the account balance in the iPhone's settings, or, even better, go into a spread-sheet like "Balance history" tab to explicitly view this information.
This is what Apple can do. It may take them a couple of man-hours to roll this into the next iPhone software update, but Apple: consider this worth it in light of being able to portray yourself as being on the consumer's side in the consumer-carrier tug-of-war that this, on however small a scale, has become.

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https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/b8d163a7-0301-0010-d9b0-98f692ea3c60
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/1094f43d-20c1-2910-c08c-928cecc93e04
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Upgrading prepaid plan

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