Upgrading system and having to use WDM driv

This is a problem I have had on a number of systems:

Either we are upgrading the sound card or we have replaced the motherboard, which includes upgrading the sound card. What happens many if not all the time is that we have to upgrade the OS or reinstall the drivers on the Windows 98/ME/2000/XP machine we have. Wiping the system and starting over is not always an option. Most of the sound cards we are installing are PCI28/PCI6 and some li've cards.

 What happens is the drivers install, all seems well, but no sound. Device manager says the card is working great and all things should be happy, but no sound. Look in the control panel under speaker & sound, multi-media etc there are no devices for the sound, nothing. Put in a modem with a voice controller and the system might show it, but not the sound card. If I get the luxury and can wipe the system the new card will work wonderfully. Usually this problem occurs in Windows 98/ME but sometimes in others.

I have tried the clean sweep method but I get to: Click Start, Run and then Browse. Browse to Z:\Audio\Drivers\CTZAPXX.EXE, where Z represents the CD Rom Dri've. and I can not find ctzap anywhere on the disk.

I use to be able to fix this problem by getting the vxd files for the old SB6 cards and they would work, but I can't seem to find any anymore, and the WDM files do not seem to work. I will note that this problem seems to follow with AC97 cards (CMedia, SIS, and others.). We prefer the SB cards and would prefer to use them, though we have tried others in a desperate attempt to get things to work.

headrush wrote:
This is a problem I have had on a number of systems:

Either we are upgrading the sound card or we have replaced the motherboard, which includes upgrading the sound card. What happens many if not all the time is that we have to upgrade the OS or reinstall the drivers on the Windows 98/ME/2000/XP machine we have. Wiping the system and starting over is not always an option. Most of the sound cards we are installing are PCI28/PCI6 and some li've cards.

 What happens is the drivers install, all seems well, but no sound. Device manager says the card is working great and all things should be happy, but no sound. Look in the control panel under speaker & sound, multi-media etc there are no devices for the sound, nothing. Put in a modem with a voice controller and the system might show it, but not the sound card. If I get the luxury and can wipe the system the new card will work wonderfully. Usually this problem occurs in Windows 98/ME but sometimes in others.

I have tried the clean sweep method but I get to: Click Start, Run and then Browse. Browse to Z:\Audio\Drivers\CTZAPXX.EXE, where Z represents the CD Rom Dri've. and I can not find ctzap anywhere on the disk.

I use to be able to fix this problem by getting the vxd files for the old SB6 cards and they would work, but I can't seem to find any anymore, and the WDM files do not seem to work. I will note that this problem seems to follow with AC97 cards (CMedia, SIS, and others.). We prefer the SB cards and would prefer to use them, though we have tried others in a desperate attempt to get things to work.
Have you disabled (BIOS) the onboard sound codec (AC'97) before installing SB's?
jutapa

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Model: Toshiba P505-8980
Part Number: P6PG0U-005002
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Actions:
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Update
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Upgrading system and having to use WDM driv

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