Upload Error when trying to send large files with Adobe Send

I am a paid subscriber of Adobe Send and should be able to send up to 2GB of files. I am not able to send even 1GB. I have compressed all files into a .zip folder.
I then tried splitting the files into 2 separate .zip folders at about 500MB each, and still got the upload error again after waiting for the entire file to upload. A lot of wasted time now.
It's not reasonable for me to send all of the files piecemeal to my client.
What is going on?
Thank You!
Dave

Here are some screenshots:

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