Urbeats warrenty question

Okay so i have a futureshop urbeats (white) warrenty that is still valid, is it claimable at bestbuy now? Also I only have the earphones no box, but i have the receipt of the warrenty and proof of payment will that still be elidable for a replacement? I need help

The replacement plan has got to be the best warranty plan I've ever bought into at Best Buy/Future Shop. It's really fast (considering you're shipping the item), and regardless of how long it's been (within the contract), you get the exact value you paid for the item, even if the price has gone down over time (if it's still available).
I remember years ago, I had the Guitar Hero band kit, and I was having issues with the guitar, so I had to send the whole kit in, and then I was shipped the gift card for what I had paid for it. I then used it to purchase a new band kit, and the kit had dropped in price by about $50, so I still had some money left over for the purchase of something else, so I ultimately ended up in the same position I was originally in with a bonus gift card.
JB

Similar Messages

Warrenty Question -- No complaining please.

Hello Apple moderators and users,
My warrenty question is:
If my screen gets scratched up from the cotton pockets of my jeans to the point that it is functionally impossible to read the screen properly, am I eligible for an exchange for a new iPod Nano? I have read posts and commentary by users who were able to get an exchange for a new Nano from the Apple store.
If this is the case, then I'm sure many users on this forum will be happy to hear that they can legally obtain a free new iPod Nano every other week. No recall needed -- just get a new one every other week from the warrenty.

In the US, the phone number for the Apple store is 1-800-MY-APPLE (1-800-692-7753). You can find the number for the other locations by changing to a different store at the bottom of the US online Apple store.
-Doug

Warrenty Question: Itouch 2nd Generation

Back in November 2008, I bought the Itouch 2nd Generation for $399.99 and I also bought with it a two year warranty. Now two years later i noticed the receipt but i bought the Itouch on 11/28/08 so it ends today, or since its 12:15 now, yesterday. Now my question is i heard that you can extend warranties after you got it in the first place so I'm wondering if i can still get my warranty extended and if so would i be able to exchange my now probably discontinued 2nd generation itouch for the 4th generation one?

BTW, even if it was still in effect, there would have to be something wrong with it, and it would be sent out for Rapid Exchange, which gets you a refurb in 7-10 business days. The refurb would be a 2G.

IPod Nano Warrenty Question.

I bought a 4 gb iPod nano about a month ago and the screen does not work anymore. There is a very minor dent on the side of the nano, but it was working fine for the 2 weeks until today. Does the warrenty cover for it to be replaced for a new one? The dent was caused by dropping it. Thanks for all comments in advance!

No, the warranty would most likely not cover this.
You are not covered for damage due to dropping. Apple will most likelt see the dent, assume it was dropped, and conclude that is the reason the screen is broken. (Which it probably is.)
Couldn't hurt to take it to an Apple store and ask them about it, but I wouldn't get my hopes up.

Warrenty question

I left my nano in my pants pocket and it got clean (and fried) It retained all the song info and it still plays on my stereo, but it won't turn off and will not stay charged. My play button no longer works, will apple replce it?

"will apple replce it?"
No.
Try iPodResQ.com.

Macbook warrenty question

Will placing a protective covering "invisibleshield" on the outside of the macbook void any warrenties? Also, if it was needed to be serviced could it be left on? It is the same material they make to cover ipods. If you havn't heard of it before...it's a protective plastic coating that goes over the outer surface. They also make covers for the outside of the macbook too. It can be removed and new ones put on at any time.....i've used it for my ipod and it works great!

No. It will not void the warranty.

I am going to buy unlocked iphone 5.. i will be going to india nxt months and will stay there for a while... so my question is will i get warrenty in india.. and will there be any problem with using indian sims..?? thnx for the help..

i am going to buy unlocked iphone 5.. i will be going to india nxt months and will stay there for a while... so my question is will i get warrenty in india.. and will there be any problem with using indian sims..?? thnx for the help..

The warranty for the iPhone is not and has never been International.
Warranty and support are ONLY valid in the country of origin. The only exception is the EU where the entire EU is treated as one country.
If the device will be used in India, buy it in India.
An unlocked iPhone will work on any supported GSM carrier world wide. The LTE portion of a US purchased, unlocked iPhone is unlikely to work outside North America as it does not support the appropriate bands used in other countries.

IPad 3rd Gen - out of warrenty replacment question

Good evening good people,
Quick question for you. My Ipad is now out of warrenty, its a wifi 32g celluar device. I went to the apple store and the tech told me it will be $299 to replace the device. My question is will apple allow me to instead of getting the same model ipad? Replace it for a smaller device like a 16gig non celluar device for a lower amount than the $299? Saving money for christmas gifts is parmount so if there is anyway I can get my ipad replaced and saved a few bucks? I'm all for it!
Thanks guys and happy holidays to you all!
- D

The out of warranty for a 3 starts at $299 for a 16 gig and goes up depending on the model. You'd need to make an appointment at your local apple store.
Some third party vendors may fix it cheaper. You'd need to research to find reputable ones because if they fix it badly and ultimately break it, Apple won't do anything for your device. Once you go third party they wash their hands of it.
Kinda comes down to a more expensive sure bet or a cheaper gamble.

A question about warrenty

my phone was agift, so i dont have a receipt etc
i checked ont his site and it still has its warrenty
its a nokia e71 and keeps turning off - YES I HAVE TRIED EVERYTHING ABOUT 5 TIMES.
so cani send it away?
will it cost anything?
how long will it take?
thanks
Solved!
Go to Solution.

Hi rosiegillies1
If warranty is deemed valid and your device can't be repaired then you will be sent a replacement but your old device won't be returned to you unfortunately.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Question over warrenty

Hello into the round.
I need times Empiric reports to the warranty and delivery time of Apple products. I bought a Apple Mac Book Pro 15. Calculation dated on the 2,7. and this is the internal date of despatch of Apple.
Until today I did not receive the equipment yet -- but if starting from purchase date the warranty runs, I am already cheated in the warranty up to the supply around 2 weeks. Is there for it a solution?
Thanks and loves greetings - Powerfee
Message was edited by: Powerfee

The standard warranty in the US is one year from date of purchase; apparently the conditions are the same in Germany (anscheinend sind die Garantiebedingungen in Deutschland genauso):
+Der Garantiegeber gemaess der unten stehenden Tabelle ("Apple") gewaehrleistet, dass dieses Hardware-Produkt frei ist von Material- und Herstellungsfehlern, und zwar fuer die Dauer von einem (1) Jahr, gerechnet ab dem Datum des ersten Kaufs ("Gewaehrleistungsfrist").+
For your information: das englische Wort "curtain" ist eine direkte Uebersetzung vom deutschen "Vorhang" (Fenstervorhaenge) und hat nichts mit dem internet zu tun.

I have a few questions about the warrenty for the iPhone 4

I just called technical support and they said since the vibrate on my phone is broken, they would send me a used phone, no cost to me. However, I have to send back my current phone and they said if they find out that I was the reason the phone is broken that they would have to charge me $300 for sending me the used one.
How could they know if it was my fault? As far as I know the vibrate just stopped working one day. What would have to be wrong with the phone for them to be positive that it was my fault? If they do come to the conclusion that it is my fault, how do they charge me? Can I cancel the order for the new one and just keep my old one?
My phone has minimal scratches on it, looks like it is practically brand new. If i receive the replacement phone tomorrow and change my mind, can I send it back with the prepaid label they send me?
Sure I would love a phone with vibrate in working condition but if it is going to cost me $300, I can deal without it.

@Dougnvic, no need to worry because I'm here to help! The vibrate function is very important especially when you're in a situation where you cannot have the ringer turned on.
If we replace your phone through the warranty you are only charged for the equipment if there is any damage on the phone. The normal wear and tare is expected and you will not be billed for the phone because of these scratches.
Once the phone is received it is inspected for any physical or liquid damage. If damage is found you are then billed for the phone and the charge will appear on your bill. You will also receive a text message advising you of the charge. Once you are billed the charge cannot be removed even if you return the replacement.
If you change your mind and do not want to have the phone replaced you can just return the replacement once you receive it and keep your current phone. Just use the prepaid return label that will be inside the box of the replacement.
If you are sure there hasn't been any damage then there is nothing to worry about. You will not be charged. You can also take the phone into a store and have a store representative take a look at the phone before you return it, if that makes you feel better.
John B
Follow us on Twitter @VZWSupport

Flashing Question Mark & Sad Apple Logo

I had my Mac for quite some time and everything seem to be going well until yesterday, when I pressed the power key all it showed was a white screen and the apple logo, I had called Tech and they said i was out of warrenty, but informed me that it would best to load the Mac OS X cd when I loaded and reached the select a destination part I saw my hard drive with an explanation point. she stated this was bad and that i would need to compeltely whipe the hard drive which didnt bother me. I went to Disk Utilities and chose my hards drive clicked options and choose to zero all data, also clicked download OS 9 drives. After waiting for about an hr it was completed, and i gave it a volume and went on with the installation i choose the volume and all seemed well. yet, after the computer rebooted and all i saw was a Flashing Question Mark & Sad Apple Logo. not quite sure what this means but checked other threads and followed some of the advised given to repair this, yet for me it doesn't work, as of now i tried erasing all data again but now it seems i can't set a volume. Not 100% percent sure which OS cd i have i will double check and reply later, I have a powerbook G4. any help would be great.
Mac OS X (10.4.2)

Hi Richard,
I was hoping you'd respond Thanks to the link to S.M.A.R.T reporter, but things have deteriorated since my last post and now it won't boot up at all.
I hit the power button, hear the start-up chime, then nothing but eerie silence and a gray screen.
The lack of noise usually created by a HD spinning up should be obvious that this is indeed a hard drive issue, but I want to make sure I can sound intelligent when throw myself at the guy who replaced the drive.
I tried booting from a 10.3 install cd (holding down 'c' at startup) to run Disc Utility but it won't even do that. I can hear the cd-rom spinning, reading the disc, but after a while it just gives up. In fact, I think if I listen hard enough, I can hear the faintest sound of mocking laughter....
Is this painfully, obviously, a hard drive gone bad?
It's not the end of the world, just very aggravating.

Bad customer service and warranty question.

I called a couple days ago to see if could get my lcd bezel fixed, since it just started to crack and the bottom (basically the back of the lid when it's close) for no reason at all. if i dropped it or did something to break it, i wouldn;t even bother calling. but it just started doing this naturally so i;m worried that there might be a bigger problem. i didn't think it was a big deal, and i do have a warrenty for a reason, so i thought i might get it fixed before it runs out and the problem gets worse.
To be clear, i have the warranty that came with the machine. I called Lenovo expecting the same great service, but i got something completely different. I explained my problem and the women just started speaking at a really loud voice "it's going to cost you $995 to get it fixed, Do you still want to do that" I told her that i thought that my machine is still under warranty and she told me that is not covered.
Since i have my thinkvantage tool open to get the model number and everything, i can see that i have 60+ days left. so i told her that and she comes back with "let me check your warranty." I'm a very patient person and rarely get mad, but at this point i was kind of confused and mad that she would just give me an answer without checking. she told me that i was not covered with accidental damage and i don't think i am. But when i told her that the damage is not by accident, she got very defensive and told me a lot of stuff i couldn't make out. such as "it will still cost you 995 dollars and it would just be a waste of time to send in your machine and get it sent back. and that all damage plastic wise, will count as accidental damange and if there is no damage, they send it back, it;s still gonna cost 995 dollars. This is all i could understand, since she was being loud and her voiced cracked over the phone.
To replace a piece of pastic should not cost anywhere near 995 with or without warranty
so i guess after complaning for this long, here is the real question.
Is that true, that the warranty that you get when you buy a machine does not cover plastic damage because it would be part of accidental and you do not get accidental protection when you buy the machine, even when the damage was not the result of an accident. this is not even a week after they replaced my power adapter and HDD.
I do plan to call back, but wanted to see if i can get a straight forward answer before i do.
Thanks

Escalate your complaint to the customer service satisfaction officer.
There is no warranty agreement in your warranty booklet, which explicitly states that case or plastics fitting is not covered. In such cases, one should assume that it is covered, provided that you did not damage the part yourself.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

I'm loathed to ask the same question again about the ITunes library not syncing with my iPod but having just done a complete restore, ensuring the tracks are in AAC format.. There are still problems.. Apple are there with the tutorials..but no solvings!!!

I'm using iPod 4th Gen iOS 6.1.3 and an iMac with 11.3 .. All latest versions. I have 23.4gb music according to the file but when I attached the iPod the bar at the foot of the page says 18.3gb. Some tracks are missing. Most if not all have been ripped from cd's into iTunes which is creating AAC format for each track. Other tracks play fine, some show the song but not the Artist and vice versa.
I have tried dragging the tracks from the Mac library to the IPod music file..nothing. So I go to Safari, type the question in and read the same problems over.. Are Apple aware of their Tutorials without troubleshooting pages ? Do they care?
My Pioneer DDJ/T1 is set up with Traktor and only wants to work with iTunes.. So iTunes are edging themselves in everywhere for everything... But it's still not working as it should..
Anyone have any clues please... Tried most all the ideas so far...

1) This is because of software version 1.1. See this
thread for some options as to how to go back to 1.0,
which will correct the problem...
http://discussions.apple.com/thread.jspa?threadID=3754
59&tstart=0
2) This tends to happen after videos. Give the iPod a
minute or two to readjust. It should now be more
accurate.
3) This?
iPod shows a folder icon with exclamation
point
4) Restore the iPod
5) Try these...
iPod Only Shows An Apple Logo and Will Not Start
Up
iPod Only Shows An Apple Logo
I think 3,4, and 5 are related. Try the options I
posted for each one.
btabz
I just noticed that one of the restore methods you posted was to put it into Disk Mode First rather than just use the resstore straight off, I Have tried that and seems to have solved the problem, If it has thank you. previously I have only tried just restoring it skipping this extra step. Hope my iPod stays healthy, if it doesnt its a warrenty job me thinks any way thanks again

TS2570 iMac won't boot, GSOD with Flashing Question Mark, safe/verbose mode not possible

I have an iMac 24", just over 2 years old running OS X v10.5 (Leopard). Mighty Mouse and bluetooth keyboard, no peripherals.
It slowed enormously over the last few weeks and has now ceased to boot.
On switching on I hear the chime (blank grey screen initially), the grey screen hangs for approx 30sec before the flashing folder/?mark icon appears.
There is no further progress.
Boot key combination results:
Can reset NVRAM (Option-Command-P-R)
Cannot boot to safe mode
Cannot boot to startup manager
Cannot boot to verbose mode
Cannot boot from target media (DVD etc)
Cannot boot to AHT mode
Cannot boot to single user mode
I have followed the steps here http://support.apple.com/kb/TS2570
Disconnect, test peripheral devices and network cables - done - de-powered and rebooted. No difference.
Perform a Safe Boot- this does not work. I am familiar with the boot combinations and timings. The safe boot leads to the same flashing folder/?mark icon. I have also tried verbose, single user, AHT and startup manager with the same result.
Reset the NVRAM / PRAM - done - this worked and kicks the system into an auto-reboot after 3-5 seconds. This also demonstrates the Keyboard is fine. The subsequent boot fails at the same point via normal, safe or verbose boot instructions.
Start from your Mac OS X Install disc; use Disk Utility – I never received an OSX install disk. I have the original box with receipts etc, the only disk present is an unsealed version of iLife (yeah thanks Apple). Where would I get one?
Check your cables and power source – done - all fine.
Remove third-party RAM and internal hardware – not applicable.
Perform an Archive and Install installation of Mac OS X – how would I do this when I cannot boot the device?
Perform an Erase and Install installation of Mac OS X as a last resort – how would I do this when I cannot boot the device?
To me the problem looks like a HDD failure. I had windows (dual boot) professionally installed when I bought the iMac and since the Windows boot option is also not visible (startup manager itself does not work) I suspect the system can’t find bootable media because the HDD isn’t spinning.
An OS corruption would generally affect one or the other but presumably not both Operating Systems simultaneously.
It's hard to be certain, but I’m sure it used to make more noise.
I had a look into opening it up and troubleshooting the physical components but it’s hard to know where to start. There are no obvious ways in and I’m not a professional so decided to post a question here rather than hack it open.
I'd be grateful if you could suggest next steps here, or is it time to go dig a hole in the garden? I certainly expected more than 2yrs life from a £1200 unit.
Many Thanks,
Ryan

Thanks for the response,
I bought the iMac new, 17th Jan 2010, all receipts intact but no extended warrenty. I declined the Applecare Plan for two reasons.
(1) The sales rep seemed very confident in the product build. In fact the main justification of the price tag was the quality of the device. I'd also never had an apple device malfunction at that stage.
(2) The incumbent EU regulations are quite fair in so much as legislation dictates electrical goods should be manufactured to function for a 'reasonable' lifetime. I would be morally uncomfortable paying for rights I theoretically already have.
I triple checked on the OS X disks you mentioned but no joy. Unusual as it may be, the box has not been used and it's contents reflect the day of purchase.
I'm happy to order the OS X v10.5 DVD and attempt a boot to the disk utility, I don't mind risking a few bucks on a potential fix. I'll need to figure out where to order the disk, the call centre is closed ATM so watch this space.
What I'd really be interested in is; (a) is there a known diagnostic routine to determine the HDD functionality and (b) it is possible to replace/upgrade the HDD? This for me is where the iMac loses ground against a conventional PC in terms of motherboard/component access. It's far superior from an asthaetics perspective while things are running smoothly and the OS is great but the first sign of a hardware malfunction and there seems little or no scope to self-medicate the device.
The disk has around 40-60 GB free space.
I don't have a second Mac, nor any friends or family with a Mac to 'borrow' for the disk utility test you mentioned. I'll hunt around this afternoon/week but my instinct tells me finding a locally accessable Mac running 3 yr old OS X might not be possible. Again, watch this space, I'll post any further developments.
In the meantime any further assistance or answers to the above questions on determining HDD status would be much appreciated. No progress has yet been made on the original issue of failing to boot.
Many Thanks
Ryan

Urbeats warrenty question

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