Urgent change with unlock tasklist

Hello everyone,
the problem occured to our customer with customizing urgent change. They want import transport request manually through tasklist, but if urgent change is in status "Authorized for Production", tasklist is still locked.
I can release transport only through action "Import Urgent Change into Production System".
I think it has something to do with SAP Solution Manager > Capabilities (Optional) > Change Request Management > Make Settings for Change Transaction Types. We tried many options with action, but without success.
Could you somebody help me.
Best regards
Jan Strakoš

Hi Luigi,
You may always use imports via task list of the project that linked to UC.
but this is import all project buffer in que.
What the reason of customers that they want use only task list and not actions?
And what is the problem to use actions?
Unlocked task list of UC will not give any benefits regarding to UC transport import or release.
It is more easy to switch UC statuses via actions and import will be done automatically.
Otherwise you need to go to Task list and press additional buttons that will do the same.
Rg Dan

Similar Messages

Not able to assign Project to the Urgent Change Request with Developer Id with the existing Authorizations. With SAP_ALL authorization, everything works fine.

The Urgent Change request is in created status and I am not able to assign project to it. Also I am not able to change the status of the change request to In developement with developer's Id. Everything works fine if i assign SAP_ALL authorization to the developer.
Below are the roles assigned to Developer ID -
SAP_CM_SMAN_DEVELOPER
SAP_SM_CRM_UIU_FRAMEWORK
SAP_SM_CRM_UIU_SOLMANPRO
SAP_SM_CRM_UIU_SOLMANPRO_CHARM
SAP_SMWORK_BASIC_CHANGE_MAN
SAP_SMWORK_CHANGE_MAN
SAP_SOCM_DEVELOPER
Z_S001
ZSAP_SOCM_DEVELOPER
Issue screen -
SU53 for Developer-
Please suggest which roles/Authorization should be assign to Developer Id.
Thanks
Kavita

Hi Kavita,
Copy these roles to Z-roles
SAP_CM_SMAN_DEVELOPER
SAP_SM_CRM_UIU_FRAMEWORK
SAP_SM_CRM_UIU_SOLMANPRO
SAP_SM_CRM_UIU_SOLMANPRO_CHARM
SAP_SMWORK_BASIC_CHANGE_MAN
SAP_SMWORK_CHANGE_MAN
SAP_SOCM_DEVELOPER
Assign this to user.
Put a stace using ST01.
Find that object and modify/add in your custom role.
Regards,
Divyanshu

Notification to Manager on creation of an Urgent Change Control

Trying to set up a notification subscription so that when someone creates an Urgent Change Control, the Manager of that person gets notified. Looking in the subscription, under Recipients not sure what to put there. Since it could be anyone that creates
the CC, how do you direct the notification to just that persons Manager?
I am sure it has something to do with the Template that is used and the Activity tab but not sure what. Can someone get me started in the right direction or is this even possible?

Alternatively, If you need the line manager to approve, you might try adding a review activity to the process and setting the "Line Manager must approve" checkbox on that activity. if you have set up standard review activity notifications,
then the manager of whoever created the request will get a notice.
if the user only needs to be notified, then you might set the approval method on that activity to "automatic" so the notification is sent, then the RA is automatically approved and the process can continue.

Cannot set status of Urgent Change after manual transport

Hi all,
We are usng CHARM in Solution Manager 7.1 for import to the SAP ECC (EHP6) systems.
I cannot set the status of the Urgent Change document (ZMHF) to status "To be Tested" after the transports were manually released and manually imported to the ECC QA system.
When I use action "Pass Urgent Change to Test", the system stopped with error "Not all task are yet released" and will not change the status .
Based, on the Task List log, the system started the release process although no transports were released.
Is there any way that I can update the status of the Urgent Change document to "To be Tested"?
I tried program CRM_SOCM_SERVICE_REPORT but still did not change the status.
Any suggestion?
Thanks,
Tess

Hi Venu,
have a look under System Administration - System Configuration -- Knowledge Management -- Configuration --Content Management -- User Interface -- Commands -- UI Command Groups -- StatemanagementGroup.
See Java class: com.sapportals.wcm.rendering.uicommand.cm.UIStatemanagementGroupCommand. Take the class and decompile this and everything needed around to understand how this class works.
Then you can choose to extend this CommandGroup to also have a command "Resubmit for Approval" or you can implement your own UI Command only for resubmitting (you will also have to activate your command (group) by settings within the configuration).
On the other hand, if all this is completely new to you, I'm a bit sceptical if the task isn't a bit too big as a first task on KM implementation topics...?
Hope it helps
Detlev

Notifying a user that an Urgent Change Request has been Approved, or Denied

Trying to figure out the best way to have an email go back to a user after a Change Request has been updated with either an Approved or Deny
What we do now is after a user creates an Urgent Change Request, and email goes out to all of our Managers. One of them will reply all to the email with either an [approval] or [deny] in the message body so Service Manager gets the email and acts on
it and the other Managers know it was acted on.
Problem is, if the Manager forgets to add in the Change Requester in the email, they don't know it was acted on. I tried using WorkFlows for Change Request to update the Change Requester of an update but there is nothing in there for Approval or Deny.
I then resorted to subscriptions but can't figure out how to configure the subscription so that only the Change Requester gets the email. We can configure different email templates based on the whether the change was approved or denied. Just need to figure
out how to configure the Recipient.

I suggest you read this
which is very close to what you want to do.
I've checked the link and found it working. Of course, it works only if the RA is a direct child of work item itself (so for RAs encapsulated in SA or PA it doesn't work).
Below the XML code of the management pack I used. You can engage that, just copy to Notepad and save as ManagementPack.ef9b0adf354c4afe92ede323c9427879.xml
It might require to customize a mail template cause I made a very simple one.
<ManagementPack ContentReadable="true" SchemaVersion="2.0" OriginalSchemaVersion="1.1" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsl="http://www.w3.org/1999/XSL/Transform">
<Manifest>
<Identity>
<ID>ManagementPack.ef9b0adf354c4afe92ede323c9427879</ID>
<Version>7.5.2905.0</Version>
</Identity>
<Name>RA notify affected user MP</Name>
<References>
<Reference Alias="EnterpriseManagement">
<ID>Microsoft.EnterpriseManagement.ServiceManager.UI.Console</ID>
<Version>7.5.2905.179</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_Notifications_Library">
<ID>System.Notifications.Library</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_WorkItem_Library">
<ID>System.WorkItem.Library</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_WorkItem_Activity_Library">
<ID>System.WorkItem.Activity.Library</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_Library">
<ID>System.Library</ID>
<Version>7.5.8501.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="SystemCenter">
<ID>Microsoft.SystemCenter.Library</ID>
<Version>7.0.8432.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="SystemCenter1">
<ID>Microsoft.SystemCenter.Subscriptions</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="EnterpriseManagement1">
<ID>Microsoft.EnterpriseManagement.ServiceManager.UI.Administration</ID>
<Version>7.5.2905.179</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
</References>
</Manifest>
<Categories>
<Category ID="Category.6f4a3832d9c3488fa2c31d1d662dceef" Value="EnterpriseManagement!Microsoft.EnterpriseManagement.ServiceManager.ManagementPack">
<ManagementPackName>ManagementPack.ef9b0adf354c4afe92ede323c9427879</ManagementPackName>
<ManagementPackVersion>7.5.2905.0</ManagementPackVersion>
</Category>
<Category ID="ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration6fce0865_32d8_435d_ad64_7c48439649ab.Category" Target="Template_50a8eac21da94bb2a340858b71c931d3" Value="EnterpriseManagement1!ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration" />
<Category ID="Category.804f621f7a2b4e0490c82413cd6479d9" Target="NotificationSubscription_da1aa98f_40c3_4dd5_a227_de3e7f20601e" Value="EnterpriseManagement1!Microsoft.EnterpriseManagement.ServiceManager.Rules.WorkflowSubscriptions" />
</Categories>
<Monitoring>
<Rules>
<Rule ID="NotificationSubscription_da1aa98f_40c3_4dd5_a227_de3e7f20601e" Enabled="true" Target="SystemCenter!Microsoft.SystemCenter.SubscriptionWorkflowTarget" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>System</Category>
<DataSources>
<DataSource ID="DS" TypeID="SystemCenter1!Microsoft.SystemCenter.CmdbInstanceSubscription.DataSourceModule">
<Subscription>
<InstanceSubscription Type="bfd90aaa-80dd-0fbb-6eaf-65d92c1d8e36">
<UpdateInstance>
<Criteria>
<Expression>
<And>
<Expression>
<Or>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Pre">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>NotEqual</Operator>
<ValueExpression>
<Value>{9de908a1-d8f1-477e-c6a2-62697042b8d9}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Pre">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>NotEqual</Operator>
<ValueExpression>
<Value>{144bcd52-a710-2778-2a6e-c62e0c8aae74}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</Or>
</Expression>
<Expression>
<Or>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Post">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>{9de908a1-d8f1-477e-c6a2-62697042b8d9}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Post">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>{144bcd52-a710-2778-2a6e-c62e0c8aae74}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</Or>
</Expression>
</And>
</Expression>
</Criteria>
</UpdateInstance>
</InstanceSubscription>
<PollingIntervalInSeconds>60</PollingIntervalInSeconds>
<BatchSize>100</BatchSize>
</Subscription>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="WA" TypeID="SystemCenter1!Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskWriteAction">
<Subscription>
<VisibleWorkflowStatusUi>true</VisibleWorkflowStatusUi>
<EnableBatchProcessing>true</EnableBatchProcessing>
<WindowsWorkflowConfiguration>
<AssemblyName>Microsoft.EnterpriseManagement.Notifications.Workflows</AssemblyName>
<WorkflowTypeName>Microsoft.EnterpriseManagement.Notifications.Workflows.SendNotificationsActivity</WorkflowTypeName>
<WorkflowParameters>
<WorkflowParameter Name="SubscriptionId" Type="guid">$MPElement$</WorkflowParameter>
<WorkflowArrayParameter Name="DataItems" Type="string">
<Item>$Data/.$</Item>
</WorkflowArrayParameter>
<WorkflowArrayParameter Name="InstanceIds" Type="string">
<Item>$Data/BaseManagedEntityId$</Item>
</WorkflowArrayParameter>
<WorkflowArrayParameter Name="TemplateIds" Type="string">
<Item>f7785299-c026-a870-e350-d02b65a1f3b3</Item>
</WorkflowArrayParameter>
<WorkflowArrayParameter Name="PrimaryUserRelationships" Type="string">
<Item>$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAffectedUser' TypeConstraint='CustomSystem_Library!System.User']$</Item>
</WorkflowArrayParameter>
</WorkflowParameters>
<RetryExceptions />
<RetryDelaySeconds>60</RetryDelaySeconds>
<MaximumRunningTimeSeconds>7200</MaximumRunningTimeSeconds>
</WindowsWorkflowConfiguration>
</Subscription>
</WriteAction>
</WriteActions>
</Rule>
</Rules>
</Monitoring>
<Templates>
<ObjectTemplate ID="Template_50a8eac21da94bb2a340858b71c931d3" TypeID="CustomSystem_Notifications_Library!System.Notification.Template.SMTP">
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Subject$"><1033>$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$ is completed</1033></Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Priority$">2</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/IsBodyHtml$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Content$"><1033>$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$ is completed</1033></Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Encoding$">utf-8</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/SeedClass$">System.WorkItem.Activity.ReviewActivity$bfd90aaa-80dd-0fbb-6eaf-65d92c1d8e36</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Protocol$">SMTP</Property>
</ObjectTemplate>
</Templates>
<LanguagePacks>
<LanguagePack ID="ENU" IsDefault="true">
<DisplayStrings>
<DisplayString ElementID="ManagementPack.ef9b0adf354c4afe92ede323c9427879">
<Name>RA notify affected user MP</Name>
</DisplayString>
<DisplayString ElementID="Template_50a8eac21da94bb2a340858b71c931d3">
<Name>RA notify affected user mail template</Name>
</DisplayString>
<DisplayString ElementID="NotificationSubscription_da1aa98f_40c3_4dd5_a227_de3e7f20601e">
<Name>RA notify affected user</Name>
</DisplayString>
</DisplayStrings>
</LanguagePack>
</LanguagePacks>
</ManagementPack>
Cheers,
Marat
Site: www.scutils.com
Twitter: LinkedIn:
Graveyard:
It does work even if it is within a PA or SA or even deeper, you "just" have to follow the path to the CR from there. But then you would need a subscription for each RA depending on where it is in the flow. Try to make your users understand that :D
http://codebeaver.blogspot.dk/

Cannot cancel Urgent Change document in Solman 7.1

Hi all,
After we upgraded to Solman 7.1, we found that the Urgent Change documents in CHARM are not allowed to be withdrawn/cancelled when tranports have already been imported to QA system.
In previous Solman 7.0, we were able to cancel/withdraw Urgent Correction documents using report CRM_SOCM_SERVICE_REPORT even when transports has already been moved to QA.
Any idea how we can cancel Urgent Change documents in Solman 7.1?
Thanks,
Tess

The question is how to do it? the end-user when open a CR will not do it and the receiver (service desk) can not waste his tiem doing it
Its a consulting issue.....not technical...who shd do is more like a process....so you know better in your current case.
Yes, but ths stnadard tool allow to do it or a Z programm is needed? Which type of inconsistences could appear?*
there is a standard report
CRM_SOCM_SERVICE_REPORT
but remember handle with care.
hope it resolves
regards
prakhar

Issues while saving urgent change

We have configured Charm on solution manager 7.1 sp08. Have successfully created urgent change document but while saving the urgent change we are gettin below error:
ERROR: The ABAP/4 Open SQL array insert results in duplicate database records. records in the data base. (termination: RABAX_STATE)
Short dump highlights are as follows:
An exception occurred that is explained in detail below.
The exception, which is assigned to class 'CX_SY_OPEN_SQL_DB', was not caught
in
procedure "COM_PARTNER_UPDATE_DU" "(FUNCTION)", nor was it propagated by a
RAISING clause.
Since the caller of the procedure could not have anticipated that the
exception would occur, the current program is terminated.
The reason for the exception is:
If you use an ABAP/4 Open SQL array insert to insert a record in
the database and that record already exists with the same key,
this results in a termination.
(With an ABAP/4 Open SQL single record insert in the same error
situation, processing does not terminate, but SY-SUBRC is set to 4.)
We tried implementing OSS notes as well but of no use.
Will creating a new project help in this case. Kinldy reply.
Thanks in advance
Anshu

Adding more info related to implementation of note 2015657, following notes were irrelevant - 1651404, 1689809. rest of the two notes -1837743 and 1881656 were completely implemented.
Hope this clarifies the situation.
Let me know if any other note to be implemented...or creating a new project be helpful.
Thanks & Regards
Anshu

Email to Manager of user on Urgent Change Request

I think I asked this before so I apologize but I am trying to figure out a way for a Manager of a user that creates an Urgent Change Control to get an email with the Change Control details.
I created a subscription and it triggers off the Title looking for the word Urgent. That works OK. The subscription uses Change Request as the Target.
The problem comes with the Recipient as is usually the case. I have to use Related Recipients because it could be anyone that submits the Change Request.
I have tried the following:
About Configuration Item[User] --> Manages User [User]
Is Related to Work Item[Work Item] -->About Configuration Item [User] --> Manages User [User]
Neither of which work. I know the subscription itself is working because the Assigned user gets the email, but the Manager does not.
Is this even possible without using Orchestrator? Seems reasonable that it should be.

Hi,
You need some custom workflow that will send emails. I posted in the
blog with a source code of the solution that sends email programmatically using SCSM SDK. You could modify the code for your requirements. The default subscription cannot work with related to related items.
Cheers,
Marat
Site: www.scutils.com Twitter:
LinkedIn:
Graveyard:

In version 3.6 I can not open a website link from original page, I keep getting a new window that is blank and asking me to put in a web address. What has changed with the new version?

When on a page if I click on a web link I get a new window that is blank and asks me enter a web address. This started happening with the new 3.6 version. It seems to have something to do with what I choose for the location in my privacy settings as the window changes with each setting but I still cannot get to the new site. Any ideas? I have no problem with this in IE and I have to keep opening IE when I encounter the problem on Firefox which is annoying.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
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HT1918 I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
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I cannot install iTunes updates as of today. Does anyone have any idea what changed with iTunes?

The question apparently needs to be typed in twice... good work. Here it is again:
I cannot install iTunes updates as of today. Does anyone have any idea what changed with iTunes?

Is this a distinct issue from the 42404?
If so, are you getting an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)

How do I put the page number in my header so the header changes with every page

I need to write a paper for my english class and I need the header to contain the page number so it changes with each consecutive page.
I need to know ASAP! Thank you!

Click in your header > Menu > Insert > Page Number
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While adding custom field in urgent change-Create new field button in AET is not coming

Dear All,
we have requirement to add some custom fields in urgent change document. while adding custom fields using AET, create new field button is not coming.
Thanks in advance. points will be awarded.
Rahul

Hi Jignesh,
Thanks for your valueble inputs, it really helped me to understand the process.
I checked in Web UI configuration for urgent change document as you mentioned but still that button is not coming.
In transaction BSP_WD_CMPWB, i have created enh. set: Z_ENHANCEMENT_SET.
Can you tell what to selelect in application and page popup which comes after selecting Enhance component button. Actually i tried but i am not able to add new record in conf.
Thanks in advance.

For one Urgent Change during performing the Approval(chnging the status to 'To be Tested') system does not recognize any changes using the CTS WBS BOM in the development system. The transaction is therefore incorrect or the status was reset by the system.

For one Urgent Change while performing the one of the Approval before changing the status to 'To Be Tested'
We are getting below error.
The system does not recognize any changes using the CTS WBS BOM in the development system. The transaction is therefore incorrect or the status was reset by the system.
COuld anyone please help us to know, How it can be resolved?
We also have this below error.
System Response
If the PPF action is a condition check, the condition is initially considered as not met, and leads to another warning, an error message, or status reset, depending on the configuration.
If the PPF action is the execution of a task in the task list, and the exception is critical, there is another error message in the document.
Procedure
The condition cannot be met until the cause is removed. Analyze all messages in the transaction application log.
Procedure for System Administration
Analyze any other messages in the task list application log, and the entries for the object /TMWFLOW/CMSCV
Additional Information:
System cancel RFC destination SM_UK4CLNT005_TRUSTED, Call TR_READ_COMM:
No authorization to log on as a trusted system (Tr usted RC=0).
/TMWFLOW/TU_GET_REQUEST_REMOTE:E:/TMWFLOW/TRACK_N:107
For above error Table /TMWFLOW/REP_DATA_FLOWwas refreshed as well but still the same error.

If you are in Test System, you can use function module AA_AFABER_DELETE to totally delete the depreciation area (tcode SE37, specify chart of depreciation and depreciation area), After that recreate your depreciation area and run AFBN. But before you do that, have you created a retirement transaction type that limits the posting on your new depreciation area? If not create one.
Hope this helps.
Thanks!
Jhero

Need some URGENT help with 3 DVD mastering issues PLEASE! :

Hi there,
Firstly, I am running DVD SP 3.0.2 on Mac OS 10.4.7 on a G5 Dual 2 GHz 3Gb Ram plenty of HD space...
I am creating a DVD with: An intro sequence, a main menu, 4 sub menus, and 4 sections with around 12 chapters each.
I am having some big problems, and a pretty stuck. I will lest them separately below, numbered. If you are able to help, please refer clearly to which number you are helping with. Any help is MUCH appreciated! Many thanks!!
1. Each of the 5 menus (1 main, 4 sub) have a background video, and a separate audio track. I added the background videos by simply dragging them to the assests panel, then from there onto the menu editor window. They are created in FCP and are properly encoded. However, when I click the motion button, or use the simulator, the videos do not show up. The music plays, but all i see is plain black.
What is going on?!?!?!
2. I am really struggling with rollover buttons. I have custom created buttons, and I wand them to have a soft red glow around them when hovered over. HOW ON EARTH DO I ACTUALLY DO THIS??
The buttons are in photoshop so can be exported with/without background/glow in any format.
3. Is it possible, once I have got the above rollover working, to have an image to the right hand side of my buttons which changes with the the button rollover. i.e. hover over button 1, see image 1. hover over button 2, image changes to image 2.
PLEASE PLEASE give any help you can, I have a deadline coming up and am quite stumped. Thanks again!!

I am still having problems regarding issue Number 1. PLEASE ANYONE HELP?!
Sorry, I'm not sure about the motion menus. I avoid those whenever possible. But you might click on the menu in the storyline tab (whatever it's called -- the hierarchical view with the disc, tracks, slideshows, etc.) and look at the properties and see if there's anything you have to enable specifically for motion. And be sure the motion button is on on the main display/preview area, but it sounds like you already know how that works.
For your information, here is a screen grab of the menu I am trying to create:
http://www.redhavoc.co.uk/stuff/menu.jpg
I think it is obvious that when a button is hovered over, I want it to glow red, and the image to the right will change to match the respective button.
IS THIS GOING TO BE POSSIBLE????
Yes.
First, your menus have to be layered menus. Unfortunately, there's no way to convert non-layered menus to layered menus, so if you already have non-layered, you'll have to just delete them and create new layered menus. The button (and menu item) to create a layered menu should be right by the normal new-menu item.
Next, the graphical work is all in Photoshop.
Side tip: You may already know this, but I found it's best to use 640x480 for the Photoshop document. When I do text and leave it as a text object in the Photoshop file, it resizes poorly in DVDSP. So this ends up being another 720x480 vs. 640x480 square/rectangular pixel conversion thing. DVDSP plays in the 640x480 world, at least as far as the designer can see. So I keep my images at 640x480, and it doesn't have to resize, and everything looks right.
Moving on... Set up your basic background, the part that won't change (or will have other things covering it, like for your square image).
Then put in all the buttons and images you'll be using, each part in a separate layer. This could have fifteen buttons (you have five buttons, and there can be three versions for each -- inactive, selected, and activated versions) and five or six square images (you said one for each button, and you might want a blank default if, say, you want to add a "back" button on the menu and want some blank or default image for the square when they're on the "back" button).
Sometimes people don't bother with a separate "active" button state, but you usually want some visual feedback that they clicked the button. Also, I usually just build the default (unselected) button into the background; that's less hassle later on, and it will just draw the selected or activated buttons over that when the user is on that button.
Line up all your buttons and images. All the square images lined up perfectly on top of each other, all the buttons in the right places (so you'll have three buttons stacked on top of each other in each spot). Give each layer a short but quickly recognizable name, and line them up in a consistent order. (button1-default, button1-selected, button1-active, button1-squarepicture, then button2-default, ... etc.) Photoshop and DVDSP don't care, but it makes it easier for you later.
Note that earlier versions of DVDSP won't show Photoshop layer effects. (They handle layers, just not the effects, like inner glow, outer bezel, etc.) I don't remember when they changed this, but I think it was version 4.something. So if you're using that method to make your buttons glow, you may have to flatten each selected or active button layer, and you may even need to create a dummy blank layer underneath it first to give it something to flatten onto.
Save the file as a standard Photoshop file (.psd). Drag the file onto your DVDSP layered menu and set it as the background.
Now, in DVDSP, create all your buttons. Just drag boxes over/around the button pictures you have. Feel free to make them extra-big; users won't see the actual area you've selected, and bigger areas makes it easier for people to hit them if they're using a mouse on a computer to watch the DVD. You can point the buttons to their targets now if you want, and set the end jumps on the tracks if you want. (I tend to set the end jumps on the tracks so they automatically select the button for the next track.)
Now's the fun part, since it will actually hook everything up and should be easy if your naming layer order were consistent. Click on the layered menu (in that hierarchical view) and look at the properties window. (Sorry I can't remember the technical names for all these windows; I'm doing this all from memory. So feel free to ask more questions if you can't find what I'm talking about.) One of the properties tabs should have a grid of checkboxes with a list of your layers. Make sure the background is checked for all of the states. Then check the layers you want to show for each button state, as well as the corresponding square image to show for each.
Again, I'm doing this from memory, and I can't remember exactly how things are listed in that grid. But I remember it keeps your layers in the same order you put them in the Photoshop file and shows you those names, so it should make it easy to go down the list and check the right boxes.
And another side tip: You can update the Photoshop file, but once you've put it in DVDSP, if you change the layer order, it will screw up the check boxes you checked. It always shows you the layer names correctly, but it keeps the checkboxes in DVDSP simply assigned to the layer number, so the fifth layer will keep the same checkboxes even if you juggle them so some other layer is now the fifth layer. So if you do juggle the layers in Photoshop, go back and fix the checkbox list in DVDSP.
I put a sample Photoshop file based on yours in
http://dan.black.org/layered-menu-sample.psd
It's quick and dirty, but shows the layer layout, and you should be able to drop it on DVDSP to play with. (I also won't leave it there forever, maybe a few weeks, so anybody reading this in a month or more probably will get a 404 for that url.)
Again, doing this from memory, so feel free to ask if anything doesn't work or doesn't make sense.
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