Usage Report Filter

Question

Hello Skype,
We are a language company considering purchasing Skype business/manager. Let me explain our intended use:  we would have one central account from which we would be calling our clients, however not Skype-to-Skype but Skype-to-Phone, as a medium for providing our services. There are a few features under the usage reporting that would therefore be essential for our business, however it is unclear if they are available.
These include:
The ability to create filtered usage reports based on each phone contact. We need to be able to provide proof of call times and durations, but client specific.
The ability to see on the filtered usage reports that the call was made even if the client didn’t pick up and be able to show specifically that the client did not pick up.
Are these features available?
Thank you and best regards,
Stephanie

Answer 1

Hi, Stephanie,
I suggest you reach out to the Skype for Business people ...
Using Skype in your businessTransform the way your business works with cost effective and collaborative tools.Contact our solutions team
Best regards,
Elaine
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