USB 3 front port disconnecting on Z68A-GD65 (G3)

Since purchasing the MSI-GD65 (G3) board I cannot use the front USB 3 ports.
When a USB 3 device is inserted, it will connected, disconnect after a few seconds, then connect again, and so on.
I am using the latest BIOS (v23.7), updated the Renesas drivers to 2.1.28.1 (latest), did a clean install of Win7 64-bit, all without success.
All other drivers including Windows are up-to-date.
I purchased and tried various brackets, including the MSI provided one. Tried various USB3 cables, long ones, short ones, cheap and expensive.
If I connect a USB2 device to the same ports it works fine.
The rear USB3 ports work fine too as do all the other USB 2 ports. The issue is only with the USB3 ports connected to the front header.
I have seen multiple post in the Internet of people complaining about the same issue. Tried every suggestion possible.
Is anybody out there able to use the front USB3 ports with USB3 devices at all?
Did any of you experience the same issue and was able to solve it?

The only way to get this resolved is to report your findings to MSI technical. >>How to contact MSI.<<
They can then simulate the problem and potentially issue a revised BIOS.

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Z77A-GD65 and frontal USB 3.0 randomly disconnect

Hi i use on my case Enermax Hoplite ST the front USB 3.0 port that have a 20 pin usb 3.0 header cable to connect on my Z77A-GD65 MB, i use this port with external usb 3.0 feed powered enclosure hard-disk Samsung F3 - 3,5 " 1TB SATA for back up .... randomly, without any reason, enclosure disconnect , why? i haven't this problem if i connect the enclosure on frontal usb 2.0 and even if i connect to REAR USB 3.0 port .... only frontal USB 3.0 have this problem ... why? any idea? maybe frontal USB 3.0 have less ampacity of rear USB 3.0, than disconnect my enclosure?
bye

Could be a problem with your Enermax case's front cabling. If you have another USB 3 front or rear connection bracket, then you could plug that into the USB 3 header to test.
Else you will have to check with MSI technical what the max amps are on the USB 3 header. Mine works just fine with a portable 500GB external portable drive.

Z68a-gd65 boot loop after bios update using USB

Hi there,
My z68a-gd65 (G3) went into a boot loop after I did a bios update from a USB key that I installed using the latest BIOS version on the MSI site 7681vP8.zip
After the system restarted, it keeps booting up for 5 seconds and then shutting down, I removed all external devices and the Geforce GTX 550 Ti card and used the onboard card, but still no change...
Is there a way to set the board to factory defaults again???
Marcel

Hi there,
Maybe for others to solve the same problem, I found out what was the cause of this problem, I had a USB/Firewire card installed in the PC, after removing it the BIOS update could proceed from the USB stick as planned.
After the update though, my USB/firewire card can still not be installed back into the slot, because doing so will make the boot loop appear again, very odd!
Does anyone know why this new BIOS will not work with the card that has been inside my PC for 2 years???
Marcel

Any fix for USB 3 port disconnects with Plugable GigE adapter on Yoga Pro 2

Hi,
Does anyone know if there is a fix intended from lenovo on this?
Very pleased overall with my Yoga Pro 2, however one issue is that I sometimes need to use a GigE adapter and the Plugable USB3-E1000 I bought will disconnect periodically - mainly an issue when using the link heavily.
It is acknowledged by plugable to be an issue:
http://plugable.com/products/usb3-e1000 "There is known conflict with the Lenovo Yoga 2 Pro’s USB 3.0 port and the USB3-E1000. Symptoms include sudden loss of connectivity and failing of transferring files across a network. The current workaround is to use the USB 2.0 port. We are working with ASIX and Lenovo to resolve this known bug."
It transmits at about 1.5MB/sec on USB2 and 15MB/sec on USB3 so a clear preference to use USB3!
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Stuart
PS RUnning windows 8. fully patched, have updated BIOS from 1.15 to 1.16

If used an external USB Wifi adapter that worked fine (Asus).
This Linksys should also work in the Yoga.
Freedom of Speech has just left the building

USB 3.0 port seems to be VERY loose / flimsy (everything keeps disconnecting / reconnecting)

Just like the title says: my USB 3.0 port seems to be very touchy...even the slightest nudge of whatever's plugged in will cause it to play the device-disconnected chime (but then nearly immediately play the device-reconnected chime).
Is this a known issue?
And what do I do to fix? I assume it's a HARDWARE rather than a software problem, because it's a physical nudge that seems to prompt the disconnect/reconnect...so is this something that i'll need to open my computer to fix? It's not under warranty anymore...

Hi there @BarryKatz1
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you have an intermittent USB connection and that the connector seems loose. I am happy to help, and as you surmise, this is more of a hardware issue.
I certainly feel your pain, I have a notebook that my young son pulled down (more than once) and each time I lost a USB port due to damage, and of the three I had on that notebook, only one still functions.
The port is a part of the notebook's mainboard, so the main remedy is a board replacement. You will find the part and part numbers in the service guide, on page 25 of 81.
HP Spectre 13 Pro Ultrabook and HP Spectre 13 Ultrabook Maintenance and Service Guide
About the only other thing you can try is a new USB cable for the device, just in case the problem is more cable related.
I hope this helps.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

I have been connecting my external HD to my Mac for 2 years, no problem at all. Yesterday, I could not connect it and appeared the message: USB ports disconnect due to energy. I already checked many blogs and this site for answer. Can someone help me

I have been connecting my external HD to my Mac for 2 years, no problem at all. Yesterday, I could not connect it and appeared the message: USB ports disconnect due to energy. I already checked many blogs and this site for answer. Can someone help me? How can I fix it?

Hi, clara_from_brazi.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend when experiencing this issue. Also, test connecting the external storage device to the computer with another cable as this can be the issue.
OS X Mavericks: Reset your computer’s PRAM
http://support.apple.com/kb/ph14222
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Apple Computers and Displays: Powering peripherals through USB
http://support.apple.com/kb/HT4049
Cheers,
Jason H.

Mac Pro USB and FW800 ports not working

I've been reading tons of forum entries in the Apple Support Community and in other forums. Nothing seems to answer quite what's going on with my Mac Pro Tower.
Here are the details and steps taken up to now:
- I'm running a Mac Pro Tower (MacPro 3,1, 2x 2,8GHz Quad Core, Early 2008 model), currently running OS 10.6.8
- I moved before the holidays in December and left my computer unplugged for over month while away. Didn't have any issues before the move.
- up until the last couple of weeks, I had actually been running on Leopard (yes, I'm a luddite!, please, no teasing )
- I was trying to update my ipod touch's iOS and kept getting errors preventing it from completing the process. At first I thought it was an ipod app causing the issue after having read a few threads on that topic...
- Also, on startup, the Mac started searching for a Bluetooth keyboard, of which I don't have, and would not detect my usb keyboard. I would disconnect and reconnect the keyboard and the majority of the time, the Mac would then recognize my USB keyboard.
- I decided to upgrade to Snow Leopard, which didn't help with the iPod update. I did not do a clean install.
- Then I noticed that my USB stick wasn't working and tried it in all the usb ports (except the ones on the keyboard)
- Also, I had removed and then reinstalled printer and scanner drivers for my All-in-one printer. After this I kept getting constant communication errors between the mac and the printer via the usb port, although I was able to print a test page.
- I've used Hardware Test once which didn't detect any issue.
- I reset the SMC
- I reset the PRAM, and for a few seconds I was able to read from my USB stick, then never again, even after another PRAM reset.
- I've cleaned the whole inside of the computer and checked for loose cables. Cables are in so tight it's so hard to loosen them!
- I now tested all the ports:
     ∞ the 2 front and 3 back USB ports are unresponsive to my usb key and to my VoyagerQ dock
     ∞ the front and back FW800 ports are unresponsive to my VoyagerQ dock
     ∞ However, the keyboard works in any fo the back ports and my USB stick is recorgnized by the USB port of the keyboard.
     ∞ I also plugged in my Logitech webcam into the keyboard and it works there but not in any other port.
     ∞ When I plug in USB powered speakers into any of the ports, they work fine
     ∞ And the FW400 ports are also working fine with my VoyagerQ dock
- a few times, including once today, my mac restarted by itself. The times before today, I thought it was because I was sort of moving back the computer in place, but today I was nowhere near the computer.
So what does this all mean? Should I do a clean install of the Mac OS? Or is it a problem with my Logic Board?
Any insight please would be helpful. I had Apple Care and missed the reminder to renew it so I really hoping not to spend more money than necessary.

Thanks Grant,
The battery is a start and something inexpensive to replace.
I did do a PRAM reset (command + option + P + R) and was able to hear the chime 4 times. I tried resetting it a number of times over the past week, as well as yesterday with no success in reviving the USB ports. But isn't it weird that my USB powered speakers work by plugging them in any USB port (with the mini jack pugged in the back or front earphone plug)?
I did not use the USB ports on the keyboard until yesterday, so that is not the cause of the other USB and FW800 ports failing. But I'll follow your suggestion and not use them except for the mouse.
Another weird thing that happened yesterday, I have 16GB of RAM and I spent all day trying to troubleshoot a RAM issue that is magically fixed after leaving the computer on overnight to do an extended Hardware Test. The issue was:
- Only 8 RAMS were being recognized
- a red LED light appeared on the top riser
- first I thought I had isolated the faulty RAM bar, and then a second one
- Then going pair by pair again, I no longer saw the LED light
- Put back all 8 bars, only 8 GB of RAM recognized
- Left computer overnight running Hardware test (said it took almost 3 hours, with no errors)
- Now all 16 GB are recognized!
Thanks again for the tips

Z68A-GD65 (G3) issues.

I'll start with my build,
Z68A-GD65 Gen 3
i5 2500k under Noctura NH-D14
16GB G.Skill DDR3 1333 CL9 1.5V
MSI R6950 Twin Frozr II 2GB
Crucial M4 128GB SSD (in 1st intel sata 3 port)
Antec HCP 850w
Bios 23.3 (or whatever, I'm on phone at work)
A few issues;
I can't OC. If I try an oc, it boots, I get splash screen for msi, then hangs with blinking underscore. Even if I match oc genie setting for setting in standard mode. Using auto etc, set v core way high (like 1.4 for a mild 4.2 oc) it just seems to hang. I'm guessing something to do with the sata 3 controller, since I'm booting off ssd
Last night I started PC, went to bathroom, came back and it was loop booting. I hard powered it off, and restarted. OC failed, and that was oc genie at 4.2.
PC won't wake up from sleep. Have to hard power off (hold power button down) then restart and it resumes windows. Mouse and two diff keyboards won't wake it (performance mx mouse, g510 keyboard, and ps2 dell keyboard.)
G510 won't enter bios, have to use dell ps2 keyboard.
If in OC genie, or trying oc in standard mode, system double posts. Starts, runs 4-5sec (no display), powers down, starts back up and runs fine for hours (except the one oc fail on genie)
Any ideas on any of it?

No, thats the last official release. There has been a host of beta BIOS releases since. I just flashed to the latest .N48 today and I must say, I am very happy with the stability I now have.
If you intend to flash, use the forum flasher. >>Use the MSI HQ Forum USB flasher<<
Do a full CMOS clear after flashing >>Clear CMOS Guide<<
Also you will need to ensure that you set your BIOS back to AHCI, if you did that before installing the OS.
I further suggest you remove all RAM except one stick in the slot closest to the CPU before the BIOS flash. Only put the other RAM back after you have been through one boot cycle.

Z68A-GD65(G3) boot problems and random crashes

Hi all,
Built a new system last week:
i5-2500k
MSI Z68A-GD65(G3)
MSI 6950 2Gb TFIII
8Gb Corsair Vengence DDR3 PC3-12800C9 1600MHz Dual Channel
Corsair HX650W PSU
Crucial RealSSD M4 128GB SSD
Posted fine on the first power-up but then hung at 'Starting Windows' just as the logo starts to fly-in. After a lot head scratching, removal of GFX, an HD with an image of W7 on it already (exact same issue), RAM swops etc I discovered that the top pair of USB ports appear to be suspect. If any device is plugged into either of them then the system will hang at that point. If I use the lower (non-USB 3.0) it boots just fine.
I'm also experiencing an issue in games (BF3 and DCS A-10 so far) whereby I have a random freeze. The sound will go nuts and the lights on all USB attached devices go off (which make me suspect the 2 problems are related)
Anybody able to offer any advice? Do support monitor these forums (newbie ).

Quote
again, worth trying to disable external marvell sata3 ports
Again, Marvell SATA III controller. SATA3 is a port on the mainboard.

MSI Z68A-GD65 won't start to bios!

gratz from Finland guys.
I have problem, heres my pack:
MSI z68a-gd65
i5 3450
hyperx predator 8gb 2x4gb rams
asus gtx660 pci-e 2gb
2tb seagate
650w corsair
and the problem, i installed up the components today and got it working first without detecting SATA 2tb seagate. Then i switched to all sata ports and the last one 8 and 7 worked fine for seagate and Asus DVD. But now the problem is that it lets me in marvell bios when it shows up the harddisk and dvd, but not in the "primary bios". When it shows the first data, harddisk and dvd, it goes straight to "Warning BIOS ME file not found install on the usb" etc... I dont know what to do because i read all the forums in the internet, wasted 6 hours in investigating internet and found nothing. Have tried the flash utilitys, USB flasher utility found in forums and all... Reseting BIOS didnt help.
Please help, im getting drunk every hour more with this cra*

Sdrastvui Svet, jeshli s toboj realno 4eres skaip pogovorit, skin poshalushta svoj nick tam.
As i know, the board was in the warranty fix, and became back to shop, where i buyed it. But the shop gave everyone who would buy the board, 6months warranty so i dont think it would be broken.
Also for the flashing, i dont have OS on that system, what we are talking about. And if i download those BIOS from the MSI site, its only EXE? I cant run exe from USB flash when starting PC?

USB 2.0 stopped being recognized by USB 3.0 port

Hey all,
Two days ago, I was syncing my iPod Classic (USB 2.0) with iTunes and I also had my USB 2.0 Time Machine drive plugged in (I do not think it was backing up at the time), both of these devices were plugged into the USB 3.0 ports on my 15" MacBook Pro (Mid 2012). All of a sudden, my MacBook informs me that both devices were disconnected. For the next 30 minutes, these devices connected and disconnected sporadically. I tried restarting my MacBook multiple times, I reset the PRAM multiple times, I reset the SMC multiple times, I booted into Windows 7 (I use Boot Camp) and both devices show up as unrecognized. They do not show up at all on the OS X (10.10.2) side of my computer. What's strange though, is that all USB 3.0 devices work perfectly. I tried an old USB 2.0 flash drive, didn't work.
Anyone have any thoughts? I have searched Google and these forums for the last two days to no avail.

To plug a 2.0 into a 3.0 you are using an adapter? Is this where the problem is? Even with the old flash drive? or did you also try using the 2.0 ports on your MBP? The adapter could be bad or the cables for your external devises. You did the steps you need to do to correct the problem. Other then that it would be a hardware problem. And you would need to take it to an apple store to be checked out.

2nd generation ipod shuffle not recognized by usb 3.0 port, 2nd generation ipod shuffle not recognized by usb 3.0 port

Hi,
My 2nd generation ipod shuffle will not connect to any usb 3.0 port. I've tried on to computers -- one Windows XP and the other Windows 7. Any ideas?

Hi
I had the same issue with my Late 2009 Mac mini running Mavericks and iTunes 12. When I connected my 2nd generation iPod shuffle it would blink amber once then do nothing. This seems to be a common problem with the iPod shuffle and newer versions of Mac OS X (10.6 and up) and iTunes albeit with somewhat varying symptoms but the same overall problem syncing the iPod with iTunes.
The predominant go-to solution is to give the iPod more power by either connecting the iPod directly to a USB port on the Mac or by disconnecting all other USB devices. On paper this makes sense.
What worked for me, however, was the opposite. After trying to solve this problem for hours (weeks, months), I had success ONLY after adding a low-powered 4-port USB hub to the chain between the iPod and the Mac. I suspect this had the effect of throttling the power supplied to the iPod from the Mac. I was able to perform a restore on the iPod then sync my music over.
I can't tell you much about the USB hub except that it is running at USB 1.1 speeds (12 Mb/sec). In theory a USB 1.1 extension cable should also do the trick. You might even be able to use the USB hub in old wired Apple USB keyboard. I will attach a photo of the hub I used to this post for greater clarity.
I really hope this helps.

Raid mode very slow/ crashing after installing driver (Z68A-GD65 (G3))

I recently purchased a Z68A-GD65 (G3) motherboard, i5-2500K, 8 gb ram, and a Crucial 64GB 4m SSD drive. The intention was to use the SSD drive for Intel Smart Response Tech.
Instructions tell me to place the SATA ports in RAID mode, which I did. During installation of Windows 7 (64-bit), I provided the "F6" raid drivers which installed. After that point, my hard drive (a WD 250GB SATAII drive) begins to perform incredibly slow. Once Windows 7 installs, which takes way longer than it should, Windows has problems booting and won't work properly.
I tried installing Windows 7 without the "F6" raid drive on install and that worked fine. Everything seemed to be working great. I then installed the Intel Rapid Storage Tech software and rebooted. Now my system is acting up again. It takes far longer to boot, it shuts down as soon as it boots, and it has even blue screened on boot. It is very unstable.
My SSD is unplugged during all of this. I'm just trying to get Windows 7 to run properly on my one mechanical drive in raid mode.
Do I have a bad motherboard? Anyone have any ideas?
Edit: I'm not using the Marvell ports. The hard drive works fine in IDE/ACHI modes... I've been using it for years.
Thanks

So it turned out that the issue was the hard drive itself. It had been running flawlessly for years as my system drive. However, the Intel iastor driver exposed a hidden issue with the drive.
I decided to check the Windows system event log for any clues. In there I saw errors with event id 9 on iastor. They were lined up with the times of the hangs and blue screens. Solutions I found online for this issue did not help. Luckily I have two hard drives in my system, although they are both the same model. I moved my data around and clean installed Windows on the other drive instead. The hangs and blue screens are no longer occurring.

Z68A-GD65 (G3)

Z68A-GD65 (G3)
got 8 sataports.... four of them are SATA 300... two of them is SATA 600 and the last two is SATA 600 (Marvell 88SE9128)
well.. i got 7discs of samsung 2tb no scratches or fail on them..and then i got a SSD with the os...
however, the OS (win7-64bit) can only find six of them. how shall i configure to find everyone..? i think the issue is marvell driver.. or is it even possible to use all the ports without raid? thanks for reply..

Is the Marvel controller enabled in bios as it isn't by default?

USB Adapter to Ethernet disconnect

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USB 3 front port disconnecting on Z68A-GD65 (G3)

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