User can not log in

I have a Document Center protected document - it's a test one, that simply needs a valid AdobeID and Password to open it.
A new user can not log in and view it, older users are OK. He can log in, change has password etc, but when he tries to open the pdf, it will not accept his user name/password saying "The email address or password you entered is incorrect or you need to update your Adobe Online Centre Account. Please enter your email address or password again, or click the Manage My Account button below for help with your account". He has tried both but gets nowhere - with Manage My Account, He can log in and see his details, change password - but still can not open the pdf!
Can anyone please help?
I notice the link to Document Centre support now fails - is there any support for Document Center anymore?

Hi Chetan,
You may check this thread to find your solution:
Re: Two licences but only one is visible
Thanks,
Gordon

Similar Messages

Mobile account users can not log on to the snow leopard server machine?

Hi all,
I've setup a network user and designated it as a mobile account. ** OS X 10.6.2 **
When the user logs out of the snow leopard server machine, home sync tries to sync the local and network home directories. It is never able to connect. The network home directory is automounted and is not the default path /Users. I can see the two home directories on disk.
Anyone else able to have their mobile users log in to the snow leopard server machine without issues?
OS X 10.6.2 **

It was the Sync server was down and did not know it

Win svr 2008 r2 ent - user can not log into remote desktop after installing march's 2015 important updates

we installed march's 2015 important updates onto all of our servers. three of our servers are not allowing RDP.
these servers have windows server 2008 r2 enterprise sp1 installed.
we enter in the username and password in the rdp dialog box and click on ok. the rdp dialog box comes back for us to enter in the username and password.
we do have kb3046049 and kb3002657 installed.
is there a v2 of kb 3002657 for windows server 2008 r2 enterprise?
on one of the servers
1. I disabled rdp
2. stop and start the following services
remote desktop configuration
remote desktop services
remote desktop services usermode port redirector
remote procedure call
3. enabled rdp
4. added the users allowed to rdp into server
This allowed us to RDP into that box with the username and password.
But the other two servers the steps performed above did not work.
Any solutions for Win Svr 2008 R2 enter sp1?

Thursday, March 19, 2015
This is a summary of the new and changed content scheduled for release on Thursday, March 19, 2015.
New security content:
This has nothing to do with this issue in this thread, it just happens to have been published today and yet no kb is public.
Security Update for Windows Server 2003 (KB3048051)
Locale: All
Deployment: Windows Update, Microsoft Update, Automatic Updates, WSUS, and Catalog
Classification: Security Updates
Target platforms: Windows Server 2003 and Windows XP
Approximate file sizes:
Windows Server 2003 update: ~ 196KB
Description:
Install this update to resolve an issue which requires an update to the untrusted certificate store on Windows systems and to keep your systems up to date. After you install this update, you may have to restart your system.
http://support.microsoft.com/kb/3048051
It is related to the SSL cert revocation and Microsoft is very lame these days and gets the code on MU but can't sync up the KB.
See:
* Microsoft Security Advisory (3046310)
- Title: Improperly Issued Digital Certificates Could Allow Spoofing
- https://technet.microsoft.com/library/security/3046310
- Revision Note: V2.0 (March 19, 2015): Advisory rereleased to
announce that the update for supported editions of Windows
Server 2003 is now available. See Knowledge Base Article 3046310
for more information and download links.

10.6.8 Server. New Users can not authenticate

We have two Xserves (one OD Master, one replica) running OS X 10.6.8 Server and about 100 client macs all running 10.6.8.
We have a problem when adding new users in WorkGroup Manager. Users seem to be added correctly (no errors), and all info matches existing/previous users in WGM (including Kerberos and apple password entries). New users can not log into their Macs, nor authenticate to mount any volumes that also authenticate through our Master OD server. What's odd is that we can edit passwords, etc in existing/previous users and they are updated on the client end. We have also verified logs and compared new users authentication logs to existing and the logs say that the users authenticate successfully.
We are at a loss as what to do next. Any ideas?

We have two Xserves (one OD Master, one replica) running OS X 10.6.8 Server and about 100 client macs all running 10.6.8.
We have a problem when adding new users in WorkGroup Manager. Users seem to be added correctly (no errors), and all info matches existing/previous users in WGM (including Kerberos and apple password entries). New users can not log into their Macs, nor authenticate to mount any volumes that also authenticate through our Master OD server. What's odd is that we can edit passwords, etc in existing/previous users and they are updated on the client end. We have also verified logs and compared new users authentication logs to existing and the logs say that the users authenticate successfully.
We are at a loss as what to do next. Any ideas?

Weblogic user can not access WebCenter Spaces

I have WebCenter PS2 integrated with osso and oid 11g. I created a user weblogic_admin to be an administrator for WebCenter (as per the install instructions).The weblogic_admin user can log onto WebCenter as an administrator. The weblogic user can not log in to WebCenter at all, but can sign on to Weblogic Console and Ent. Mgr.
Does anyone know what can cause this to occur and how to fix it?
Thank you.

You probably need to check the securityrealm inside of WebLogic and see how your authenticators are set up and what order they are in. You may also need to use the Webcenter configuration to add weblogic as an AUTHORIZED user to get into your Spaces.
Most likely, your WebCenter/WebLogic is configured not to allow people to log in as weblogic (which is a good thing, by the way).

Can not log into server computer with any accounts - "You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."

I have a Mac mini running the latest version of OS X and Server. Been running fine and flawlessly. However, I had a strange problem with the iCloud preferences panel crashing when I tried to access it, so I rebooted. Now I can not log into the system with any accounts. My master admin account (along with all the others) gives me the error:
You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."
I am able to see the server from other macs and I can log into it using the same account, but it only shows me a few of the shared folders I have access to but NOT to my main directories.
Rebooting into Command-R and doing a disk utility, I try and repair permission on that drive and get a bunch of errors like:
ACL found but not expected on Users
Repaired "Users"
ACL found but not expected on Users/.localized
Repaired "Users/.localized"
ACL found but not expected on Users/Shared
Repaired "Users/shared"
ACL found but not expected on Users/Shared/.localized
Repaired "Users/Shared/.localized"
Permissions repair complete.
But rebooting is no joy...same problem. Any idea what is going on or how to repair it? Should I do a time machine restore? Complete new OS X install? Any idea what is causing this or how to salvage it?

Got everything to re-install and it worked fine...for a few hours. Then I came in to find ALL of my network users deleted. Just GONE. Then found out the Open Directory was trashed and was unable to open, recover or restore from a backup. Looks like I may have a bad drive here.
I installed a new drive in the system, re-installed and so far (for a couple of hours anyway) the system seems to be working and stable.

Can not log in with user sap*

Hi all,
I have already installed EP and it is running on the server, but I can not log in using sap* even I have already provide the correct password. (default password form installation guide)
Can anybody give me some guidance?
Thx

Hi Tjarliman Rusadi ,
If you want to login portal with SAP* , you have to follow below steps:
( SAP* is an emargency user when the "Administrator" account is locked or password forget.)
STEP-1: Enable "SAP*"
1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat
Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat
2.Goto cluster-data --> Global server configuration --> services --> com.sap.security.core.ume.service
3.Double-click on the property "ume.superadmin.activated = TRUE"
4.Double-click on the property "ume.superadmin.password=<Enter any password ex: abc123>"
5.Save.
6.Restart the engine.
STEP-2: Login with "SAP*" into portal
1. http://<host>:<Port>/useradmin/index.jsp
2. Enter userid / password as" SAP* / <password ex: abc123>"
3. Search for "Administrator" user
4. Reset or change password for "Administrtor"
STEP-3: Disable "SAP*"
1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat
Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat
2.Goto cluster-data --> Global server configuration --> services --> com.sap.security.core.ume.service
3.Double-click on the property "ume.superadmin.activated = FALSE"
4.Save.
5. Restart the engine.
STEP-4: Login with "Administrator"
1. http://<host>:<Port>/useradmin/index.jsp
2. Enter userid / Password as "Administrator / <password>
3. it will ask change password just change it.

Can not log on user@domain

I can not log on the JES identity server 6.1 with user@domain.
How do i setting the identity server to support user@domain ?
Thanks

Configure LDAP attribute name which contains this value in the list of aliases for core and authentication modules.

Can not log on after successfull installation - SAP Netweaver Trial JAVA

Hello,
I have successfully downloaded and installed the NW Java trial. (NW_JAVA_700SP14_SR3.rar)
I can see in SAP MMC that all the services was started. At http://vjm:50000 I can see the default page.
Unfortunately I can not log on to any page that need SAP authentication (eg. User management, NW administrator),
but can log to pages which needs just basic browser authentication (eg: Web Service Navigator, UDDI client, System Information).
The portal also does not let me log on (http://vjm:50000/irj ).
When I get the standard SAP NW log on screen, after entering Administrator with the correct master password, simply the log on screen appears again (the password field is cleared). I also tried some incorrect user name / password just to check the difference. In that case I got the correct error message.
I installed the software with WMware, Windows 2003 server, allocated enough disk space and 1.6Gbyte RAM. The installation finished without errors. Prior, I installed the MS loopback too (tried without it too). In SAP MMC everything is green, only have an open alert in J2E 00 -> Services -> Security -> Aggregated Data -> Invalid session count "262 > 200 last reported value above treshold".
I am using the standard internet explorer coming with Win2003 server.
Tried the users: Administrator, SDM, Guest, ADSUSER. I know that the password is correct, because I don't get any error if I use it, just getting the log on screen back ...
Could anyone pls help me how can I log on to the system? Or is there any security trace file or log which could help me solve this problem?
I am desperately trying to install this trial, I completely reinstalled the software 5 times but still can not use it
Laszlo

Hi,
is your problem persisting?
CAVE: If you use a wrong user/pw combination > 3 times the account of the user may be locked!
try j2ee_admin instead of administrator or try adm together with your Masterpassword
Do you have to specify the users pw inside the installation procedure? In "normal" installations this has to be done.
If not the pw´s in the documentation of the previous answer`may fix your problem.
The sap mmc is irrelevant for user authentication.
Green means your system is running, nothing else.
kind regards
Tom

Admin can not log in after migration Teaming

Hello,
I did migrate Teaming 1.0.3 (SLES 10 SP2) to Teaming 2.1 (SLES 10 SP 2) on a different server according to information from this web site Novell Documentation
Everything worked with one exception admin account can not log in :(
The rest of the account works, but users are taken from LDAP.
I tried to use the old admin password as well as a new admin password set during installation Teaming 2.1
In catalina.out log I got:
WARN [http-9080-1] [org.kablink.teaming.module.authentication.impl.Aut henticationModuleImpl] - Authentication failure for zone 1: org.springframework.security.BadCredentialsExcepti on: Bad credentials; nested exception is org.kablink.teaming.security.authentication.Passwo rdDoesNotMatchException: Password does not match for user [kablink,admin]
I think that something has gone wrong with the admin account password after the migration but I do not know how to fix it.
I tried to change the password for the admin account directly in the database table but I do not know what hash algorithm is used by Teaming 2.1
Does anyone encountered such a problem?
How can I set a new password for the admin account directly in the MySQL database?
Best regards,
Piotr Szewczuk

Originally Posted by pszewczuk
Hello,
I did migrate Teaming 1.0.3 (SLES 10 SP2) to Teaming 2.1 (SLES 10 SP 2) on a different server according to information from this web site Novell Documentation
Everything worked with one exception admin account can not log in :(
The rest of the account works, but users are taken from LDAP.
I tried to use the old admin password as well as a new admin password set during installation Teaming 2.1
In catalina.out log I got:
WARN [http-9080-1] [org.kablink.teaming.module.authentication.impl.Aut henticationModuleImpl] - Authentication failure for zone 1: org.springframework.security.BadCredentialsExcepti on: Bad credentials; nested exception is org.kablink.teaming.security.authentication.Passwo rdDoesNotMatchException: Password does not match for user [kablink,admin]
I think that something has gone wrong with the admin account password after the migration but I do not know how to fix it.
I tried to change the password for the admin account directly in the database table but I do not know what hash algorithm is used by Teaming 2.1
Does anyone encountered such a problem?
How can I set a new password for the admin account directly in the MySQL database?
Best regards,
Piotr Szewczuk
I **think** that hash is specified in the installer.xml file. Try also to post your question on the kablink forum: Installation, Configuration, Customization

Can not log in another Blackberry ID in the same BB device

Can not log in another Blackberry ID eventhough I have already sign out(and wipe out data automatically) previsous
Blackberry ID from the same the device.
Please someone kindly assist ASAP.
PS. Do I need to deassociate both via device & email?

kkawin45 wrote:
Can not log in another Blackberry ID eventhough I have already sign out(and wipe out data automatically) previsous
Blackberry ID from the same the device.
Please someone kindly assist ASAP.
PS. Do I need to deassociate both via device & email?
Hello kkawin45
Welcome to BlackBerry Support Forums
You cannot use multiple BlackBerry ID on your BlackBerry 9900 at a same time ! On BlackBerry 7 devices BlackBerry ID is deep integrated with our device . If you want to use a new BlackBerry ID then perform a security wipe , while wiping be sure to Mark everything ( User Installed application , Emails ) but after a full backup .
Refer to this KB Article for help :
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

How many users can be logged on to the base station

how manty users can be logged onto the base station?

I am not sure if you mean this to be in the TC area but it will handle 50users I think was the spec.. but never ever do it. Around 10users per AP is about the max you ever want to try. That is assuming all are using the net at the same time. You can probably manage more as long as most are not actually in use.

I can not log into iCloud

Please help - I've upgraded to ML 10.8 (and also 10.8.1) and i can not log into icloud.
I get an error saying "You can not log in at this time". I have no hair left on my head because I've pulled it all out!
Now, there are many published fixes for this, but NONE work. I've tried everything I can find:
Yes, I have an AU and US apple ID, and both dont work
I installed ML from a fresh disk wipe + install. No baggage from previous OS's.
Everything is standard, no tricky fixes or apps
No Little snitch installed
Have deleted the ~/Library/App Support/iCloud folder
Have deleted any preference files
Have opened up the permissions on the ~/Library/Caches/iCloud folder
Have reset keychain
Have deleted all references of any @me or @apple accounts
Have re-installed the ML OS from a DIFFERENT bootable USB stick
No proxies, SOCKS, or mods to network
Plain old home WIFI network, never had a problem
Have icloud successfully set up at work (QC 2.8GHZ Mac Pro 2010), on my iPhone, iPad and Macbook Pro - Zero issues
The mac having problems is a 2008 iMac, Core2Duo 2.8ghz Intel w 4gb 1067mhz ram) - Runs well, use for design.
Is it a problem with the iCloudHelper process not having sufficient permission to write to the iCloud user DB? or the Accounts folder?
Have looked into console, and when I try and log into iCloud, I get these three errors. Same every time, no matter which apple ID account you use:
1: AOSKit ERROR: (System Preferences[352]) AOSKC ([email protected]): Failed to store key, couldn't add kc item, error 100013 (service=iCloud, dsid=146089737)
2: AOSKit ERROR: (System Preferences[352]) AOSKC ([email protected]): Failed to store account info key (dsid=146089737).
3: AOSKit ERROR: (System Preferences[352]) Failed to store account info for appleID=[email protected]
Please help! Is this an incompatibiloty with the iMac problem, or a ML problem?
Much appreciated
Rick

Where EXACTLY are you trying to log in to it?
Through your web browser at iCloud.com?
Or through the iCloud system preferences pane on your Mac?

After upgrading to Snow Leopard, I can not log into the computer. What Can I do?

after upgrading to Snow Leopard, I can not log into the computer. What Can I do?

SqueezeAce wrote:
after upgrading to Snow Leopard, I can not log into the computer. What Can I do?
Stick the 10.6 disk into the machine and reboot holding the option/alt key down on a wired/built in keyboard.
On the second screen, under the Utilities menu is a Password Reset, use it.
Step by Step to fix your Mac
What this will do is reset the password and the user account permissions in the process.
You might have problems with Keychain afterwards, to fix that.
https://support.apple.com/kb/HT1631 https://support.apple.com/kb/TS1544
If your still having trouble, look through these User Tips
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/?p er_page=50

I have a problem in imessages I can not log on

I have a problem in imessages I can not log on and update through the application.Every time you logon work shows me a message saying "The server encountered an error processing registration. Please try again later"

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 3
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 4
Back up all data, then take the steps suggested in this support article.
There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 5
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Step 6
Select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 7
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 8
Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 9
Reset the NVRAM.
Step 10
Reinstall OS X.
Step 11
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

User can not log in

Similar Messages

Maybe you are looking for