User mapping is not saved

Hi All,
i am doing user mapping in personalization window,
if i am enter my user id and password after that if i am click on save button, the logon data is not saved, so pls solve my problem.
Regards,
Jagadish Babu Kanikanti.

Hi ,
I am configuring a production Server with SP14.
When i am in user mapping section, i find the error msg as below:
There is a configuration issue which leads to problems when accessing user mapping data for the selected backend system 'ESS'. Usually, the reason is user mapping being configured for strong encryption, but the necessary additional files being missing. Check the security log file for further information and hints on how to solve the problem.
I am not able to enter any user id / pwd ; The fields are greyed out.
I did solve the same in the development server using :
Goto System administration-system Configuration-UM Configuration-Direct Editing.
In that make the ume.usermapping.unsecure as TRUE.
But on seeing your reply stating this is not suitable for Production server, i am bit confused.
Can you pls help with me an alternate solution..
Thanks in advance,
venkat.

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User mapping is set correctly...

Dear Guru,
I am working with portal 6.0 SP9, and when I try of create user, the application return "Could not create user" and I am use the user j2ee_admin. This user have admin role
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Dy

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