User mapping is not set correctly..!

Dear Guru,
I am working with portal 6.0 SP9, and when I try of create user, the application return "Could not create user" and I am use the user j2ee_admin. This user have admin role
I think that the user mapping is not set correctly or the permission is not correct.
The questions is: How can I user mapping set correctly?
Thanks
Dy

Hi Dayana,
Maybe the user name is shorter than 5 characters?
Yoav

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