User not appearing in sharepoint

I have added a user named 'kat' to the users tab.  She does not however show up in the sharepoint permissions list.  Instead, I get what looks to be a serial number showing up.
See here:
http://www.toolboxstrategies.com/test/OS-X-sharepoint-bug1.jpg
If I use the + and add her as a user in the sharepoint and click done it looks as if it went through:
http://www.toolboxstrategies.com/test/OS-X-sharepoint-bug2.jpg
If I nagivate to another panel in 'server' and then come back to the sharepoints, she is no longer listed and the same serial number type is listed down at the bottom:
http://www.toolboxstrategies.com/test/OS-X-sharepoint-bug3.jpg
Please note I blurred out names of our staff for privay purposes.
This user is not able to modify any files on the server. Her permissions are read only.
The machine she is connecting with is OS X Snow Leopard.
Can anyone provide some insite?
Thanks!

What you're seeing is the user's GUID. It could be that something is mismatched with this user in your directory, you might need to delete and recreate the user.
Go into terminal on your server and run dscl /LDAPv3/127.0.0.1 -read /Users/kat
Does the user's GeneratedUID match what you see in Server.app?

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