User not found in SharePoint application

Dear Friends,
We have a Sharepoint 2007 application hosted on port 443 for LDAP users.
One of my team memeber has been  facing "user not found" error for the last 1 week while uploading images on one of the subsite.
He has full control to the complete application. He is also added as sitecollection administrator.Attaching the error message. 
Error message:
User cannot be found.   at Microsoft.SharePoint.SPUserCollection.get_Item(String loginName)
   at Microsoft.SharePoint.SPFile.get_ModifiedBy()
   at Microsoft.SharePoint.ApplicationPages.UploadPage.UploadFile(String& leafName, SPVirusCheckStatus& checkStatus, String& virusMessage)
   at Microsoft.SharePoint.ApplicationPages.UploadPage.UploadFile()
   at Microsoft.SharePoint.ApplicationPages.UploadPage.OnSubmit(Object o, EventArgs e)
   at System.Web.UI.HtmlControls.HtmlInputButton.OnServerClick(EventArgs e)
   at System.Web.UI.HtmlControls.HtmlInputButton.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.HtmlControls.HtmlInputButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Troubleshoot issues with Windows SharePoint Services.

I missed the part where you said its an issue for single user and not for everyone and thank you for running the test.
If the issue is related to the user I assume you verified that nothing has changed for the User in AD?
To be honest I am not too sure what could be cause for this when a single user facing the issue on just one site and the user is fine on all the other sites. Given all the other users are able to access the site and upload the file without any issue then
this might just be related to either User or File(s) that user is uploading. 
If you are completely out of options then run few more tests. Ask user to upload the same file on different site or ask user to create a new document on one of the document library on trouble site. Don't upload just create a new file using template and save
back to library.
Please dont get mad at my suggestions but I am lost and just trying to help in case you are out of options. :)
Amit

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    Microsoft.SharePoint.SPException: User cannot be found.
    Source
    Error:
    An unhandled exception was generated during the execution of the
    current web request. Information regarding the origin and location of the
    exception can be identified using the exception stack trace below.
    Stack Trace:
    [SPException: User cannot be found.]
    Microsoft.SharePoint.SPUserCollection.GetByID(Int32 id) +27292484
    Microsoft.SharePoint.Portal.WebControls.CategoryDetail.GetAreaData() +628
    Microsoft.SharePoint.Portal.WebControls.CategoryDetail.RenderWebPart(HtmlTextWriter HtwWriter) +264
    Microsoft.SharePoint.WebPartPages.WebPart.Render(HtmlTextWriter writer) +155
    Microsoft.SharePoint.WebPartPages.SPChrome.RenderPartContents(HtmlTextWriter output, WebPart part) +43
    [WebPartException: User cannot be found.]
    Microsoft.SharePoint.WebPartPages.SPChrome.RenderPartContents(HtmlTextWriter output, WebPart part) +19801990
    Microsoft.SharePoint.WebPartPages.SPChrome.RenderWebPart(HtmlTextWriter output, WebPart part) +64
    Microsoft.SharePoint.WebPartPages.WebPartZone.RenderZoneCell(HtmlTextWriter output, Boolean bMoreParts, WebPart part) +1997
    Microsoft.SharePoint.WebPartPages.WebPartZone.RenderWebParts(HtmlTextWriter output, ArrayList webParts) +508
    Microsoft.SharePoint.WebPartPages.WebPartZone.Render(HtmlTextWriter output) +1000
    System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +240
    System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +240
    System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +42
    System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +240
    System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) +253
    System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output) +87
    System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer) +53
    System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +240
    System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +42
    System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +240
    System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +240
    System.Web.UI.Page.Render(HtmlTextWriter writer) +38
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    David Scott

  • Tutorial that worked now complains "user not found"

    Hi, again.
    Sorry for another "newbie" problem, but the tutorial database that was
    running last night (thank you, Marc and Stephen) now gives the following
    error at "Run":
    891 INFO [main] kodo.jdbc.JDBC - Using dictionary class
    "kodo.jdbc.sql.HSQLDictionary".
    1344 INFO [main] kodo.MetaData - Parsing metadata resource
    "file:/C:/MBower/MyDocuments/src/eclipse_workspace/PetShop/Animal.mapping".
    kodo.util.DataStoreException: User not found: SA
         at
    kodo.jdbc.sql.DBDictionary.newDataStoreException(DBDictionary.java:3084)
         at
    kodo.jdbc.sql.HSQLDictionary.newDataStoreException(HSQLDictionary.java:188)
         at kodo.jdbc.sql.SQLExceptions.getDataStore(SQLExceptions.java:77)
         at kodo.jdbc.sql.SQLExceptions.getDataStore(SQLExceptions.java:63)
         at kodo.jdbc.sql.SQLExceptions.getDataStore(SQLExceptions.java:43)
         at
    kodo.jdbc.schema.LazySchemaFactory.findTable(LazySchemaFactory.java:159)
         at
    kodo.jdbc.meta.BaseClassMapping.fromMappingInfo(BaseClassMapping.java:168)
         at
    kodo.jdbc.meta.RuntimeMappingProvider.getMapping(RuntimeMappingProvider.java:59)
         at
    kodo.jdbc.meta.MappingRepository.getMappingInternal(MappingRepository.java:393)
         at kodo.jdbc.meta.MappingRepository.getMapping(MappingRepository.java:348)
         at
    kodo.jdbc.meta.MappingRepository.getMappings(MappingRepository.java:294)
         at
    kodo.jdbc.meta.MappingRepository.getMetaDatas(MappingRepository.java:271)
         at kodo.runtime.ExtentImpl.iterator(ExtentImpl.java:109)
         at PetShop.<init>(PetShop.java:46)
         at PetShop.main(PetShop.java:179)
    NestedThrowablesStackTrace:
    java.sql.SQLException: User not found: SA
         at org.hsqldb.Trace.getError(Trace.java:226)
         at org.hsqldb.Trace.error(Trace.java:290)
         at org.hsqldb.UserManager.get(UserManager.java:309)
         at org.hsqldb.UserManager.getUser(UserManager.java:250)
         at org.hsqldb.Database.connect(Database.java:278)
         at org.hsqldb.jdbcConnection.openStandalone(jdbcConnection.java:2860)
         at org.hsqldb.jdbcConnection.<init>(jdbcConnection.java:2428)
         at org.hsqldb.jdbcDriver.connect(jdbcDriver.java:176)
         at
    com.solarmetric.jdbc.PoolingDataSource.newConnection(PoolingDataSource.java:348)
         at
    com.solarmetric.jdbc.ConnectionPoolImpl.makeConnection(ConnectionPoolImpl.java:392)
         at
    com.solarmetric.jdbc.ConnectionPoolImpl.getConnection(ConnectionPoolImpl.java:242)
         at
    com.solarmetric.jdbc.PoolingDataSource.getConnection(PoolingDataSource.java:257)
         at
    com.solarmetric.jdbc.DelegatingDataSource.getConnection(DelegatingDataSource.java:131)
         at
    com.solarmetric.jdbc.DecoratingDataSource.getConnection(DecoratingDataSource.java:81)
         at
    com.solarmetric.jdbc.DelegatingDataSource.getConnection(DelegatingDataSource.java:131)
         at
    kodo.jdbc.schema.DataSourceFactory$DefaultsDataSource.getConnection(DataSourceFactory.java:329)
         at
    kodo.jdbc.schema.LazySchemaFactory.findTable(LazySchemaFactory.java:129)
         at
    kodo.jdbc.meta.BaseClassMapping.fromMappingInfo(BaseClassMapping.java:168)
         at
    kodo.jdbc.meta.RuntimeMappingProvider.getMapping(RuntimeMappingProvider.java:59)
         at
    kodo.jdbc.meta.MappingRepository.getMappingInternal(MappingRepository.java:393)
         at kodo.jdbc.meta.MappingRepository.getMapping(MappingRepository.java:348)
         at
    kodo.jdbc.meta.MappingRepository.getMappings(MappingRepository.java:294)
         at
    kodo.jdbc.meta.MappingRepository.getMetaDatas(MappingRepository.java:271)
         at kodo.runtime.ExtentImpl.iterator(ExtentImpl.java:109)
         at PetShop.<init>(PetShop.java:46)
         at PetShop.main(PetShop.java:179)
    Did running the program last night change something that prevents it from
    running now? Is there something different that needs to be done to get a
    running program to run subsequently?
    Mark

    Hi, Patrick.
    Thank you for your help! I deleted the database files, ran the mapping
    tool, and the tutorial ran. Great! Then, I added an animal and a price,
    hit "Create" and saw that my input was added to the list. I then exited
    the application (by hitting the "X" in the upper right) and tried to run
    the tutorial again; I wanted to see that the data I had entered would load
    up. I got the same error as before:
    906 INFO [main] kodo.jdbc.JDBC - Using dictionary class
    "kodo.jdbc.sql.HSQLDictionary".
    1359 INFO [main] kodo.MetaData - Parsing metadata resource
    "file:/C:/MBower/MyDocuments/src/eclipse_workspace/PetShop/Animal.mapping".
    kodo.util.DataStoreException: User not found: SA
         at
    kodo.jdbc.sql.DBDictionary.newDataStoreException(DBDictionary.java:3084)
         at
    kodo.jdbc.sql.HSQLDictionary.newDataStoreException(HSQLDictionary.java:188)
         at kodo.jdbc.sql.SQLExceptions.getDataStore(SQLExceptions.java:77)
         at kodo.jdbc.sql.SQLExceptions.getDataStore(SQLExceptions.java:63)
         at kodo.jdbc.sql.SQLExceptions.getDataStore(SQLExceptions.java:43)
         at
    kodo.jdbc.schema.LazySchemaFactory.findTable(LazySchemaFactory.java:159)
         at
    kodo.jdbc.meta.BaseClassMapping.fromMappingInfo(BaseClassMapping.java:168)
         at
    kodo.jdbc.meta.RuntimeMappingProvider.getMapping(RuntimeMappingProvider.java:59)
         at
    kodo.jdbc.meta.MappingRepository.getMappingInternal(MappingRepository.java:393)
         at kodo.jdbc.meta.MappingRepository.getMapping(MappingRepository.java:348)
         at
    kodo.jdbc.meta.MappingRepository.getMappings(MappingRepository.java:294)
         at
    kodo.jdbc.meta.MappingRepository.getMetaDatas(MappingRepository.java:271)
         at kodo.runtime.ExtentImpl.iterator(ExtentImpl.java:109)
         at PetShop.<init>(PetShop.java:46)
         at PetShop.main(PetShop.java:179)
    NestedThrowablesStackTrace:
    java.sql.SQLException: User not found: SA
         at org.hsqldb.Trace.getError(Trace.java:226)
         at org.hsqldb.Trace.error(Trace.java:290)
         at org.hsqldb.UserManager.get(UserManager.java:309)
         at org.hsqldb.UserManager.getUser(UserManager.java:250)
         at org.hsqldb.Database.connect(Database.java:278)
         at org.hsqldb.jdbcConnection.openStandalone(jdbcConnection.java:2860)
         at org.hsqldb.jdbcConnection.<init>(jdbcConnection.java:2428)
         at org.hsqldb.jdbcDriver.connect(jdbcDriver.java:176)
         at
    com.solarmetric.jdbc.PoolingDataSource.newConnection(PoolingDataSource.java:348)
         at
    com.solarmetric.jdbc.ConnectionPoolImpl.makeConnection(ConnectionPoolImpl.java:392)
         at
    com.solarmetric.jdbc.ConnectionPoolImpl.getConnection(ConnectionPoolImpl.java:242)
         at
    com.solarmetric.jdbc.PoolingDataSource.getConnection(PoolingDataSource.java:257)
         at
    com.solarmetric.jdbc.DelegatingDataSource.getConnection(DelegatingDataSource.java:131)
         at
    com.solarmetric.jdbc.DecoratingDataSource.getConnection(DecoratingDataSource.java:81)
         at
    com.solarmetric.jdbc.DelegatingDataSource.getConnection(DelegatingDataSource.java:131)
         at
    kodo.jdbc.schema.DataSourceFactory$DefaultsDataSource.getConnection(DataSourceFactory.java:329)
         at
    kodo.jdbc.schema.LazySchemaFactory.findTable(LazySchemaFactory.java:129)
         at
    kodo.jdbc.meta.BaseClassMapping.fromMappingInfo(BaseClassMapping.java:168)
         at
    kodo.jdbc.meta.RuntimeMappingProvider.getMapping(RuntimeMappingProvider.java:59)
         at
    kodo.jdbc.meta.MappingRepository.getMappingInternal(MappingRepository.java:393)
         at kodo.jdbc.meta.MappingRepository.getMapping(MappingRepository.java:348)
         at
    kodo.jdbc.meta.MappingRepository.getMappings(MappingRepository.java:294)
         at
    kodo.jdbc.meta.MappingRepository.getMetaDatas(MappingRepository.java:271)
         at kodo.runtime.ExtentImpl.iterator(ExtentImpl.java:109)
         at PetShop.<init>(PetShop.java:46)
         at PetShop.main(PetShop.java:179)
    If I try to run the Mapping Tool on "Animal.jdo", again (I'm just guessing
    here that I need to point things in the correct direction), I get an error:
    <error>-An error occurred running MappingTool
         kodo.util.DataStoreException: The database is already in use by another
    process
    <info>-Done.
    Thank you, again, for any assistance! I have no doubt that this problem
    is unique to my setup, so I doubt that much learned here will be of use to
    others. Sorry,
    Mark
    Patrick Linskey wrote:
    Mark Bower wrote:
    Did running the program last night change something that prevents it from
    running now? Is there something different that needs to be done to get a
    running program to run subsequently?
    Are you maybe in a different directory than you were in when you ran the
    tutorial before? HSQL is a file-based database; the default
    configurations for the tutorial list relative paths for the files that
    it uses.
    Also, maybe one of the files exists, but its contents were deleted?
    I'd suggest removing the tutorial database files, and running
    mappingtool again to get to a clean state.
    -Patrick

  • MySite User Not Found Error

    A user was deleted from AD, of course this generated an e-mail after the UPS sync ran notifying the manager of the user that their MySite will be deleted. The manager just told me she gets a "User not found" page when she clicks the link. It has
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    What to do?
    Thank you!!

    Hi,
    According to your post, my understanding is that you wanted to
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    In order to actually delete the profiles, we must run the
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    Check the manager’s inbox, and we see two new emails that let us know the My Site is going to be deleted in 14 days.
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    Inside the SharePoint 2010 My Site Cleanup Timer Job
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    Best Regards,
    Linda Li
    Linda Li
    TechNet Community Support

  • "User not found" error through SOAP webservice request AddGroup.asmx

    Hi there,
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    <soap:Header>
    </soap:Header>
    <soap:Body>
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    <m:ownerType>user</m:ownerType>
    <m:defaultUserLoginName>mydomain/user</m:defaultUserLoginName>
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    I keep getting a user not found. I tried the same approche in a SharePoint 2010 environment and there it works just fine. 
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    Hi,
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  • Apple Application Support was not found. Apple Application Support is required to run iTunesHelper. Please uninstall iTunes and then install iTunes again. Error 2.   After this I

    So when I plugged in my iPhone 4 (iOS 7.0.4), iTunes told me it needed to update to the newest version... so I did. After installing it it gave me an error (-45019) that said that a required component wasn't installed. I looked it up and people were saying to unistall iTunes and all apple related software and reinstall itunes which i did. I am on Windows 8.1.
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  • It says this when I try to open iTunes:  Apple Application Support was not found.   Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.   Error 2   I've tried uninstalling it and installing it several t

    It says this when I try to open iTunes:
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    You have missing information in your Windows programming. 
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  • I'm getting the error msg "apple application support was not found.  Apple application support is required to run itunes. error 2.  How can i fix this?

    Hi,  I was running itunes software just fine. I got some malware and unintalled everything that was from apple.  Now, I reinstalled itunes but can't run it because I get the msg "Apple application support was not found. Apple application support is required to run itunes. Error msg 2.
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    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
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    Download and install the free trial version of WinRAR:
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    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I keep getting and error when I try to start my iTunes. "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, Then install iTunes again. Error 2(Windows error 2)"....

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    Here is the original Link:
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    OK, this worked for me:( Original Post by r0tt3n4pp13)
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    3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".
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  • Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    See Troubleshooting issues with iTunes for Windows updates.
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  • When I try to run iTunes I receive the following error message: "Apple Application Support was not found.  Apple Application Support is required to run iTunes helper.  Please unistall iTunes, then install iTunes again". I have done this twice.  What now?

    When I try to run iTunes I receive the following error message: "Apple Application Support was not found.  Apple Application Support is required to run iTunes helper.  Please unistall iTunes, then install iTunes again". I have done this twice and continue to get the error message.  What now?

    Hi texasslagle,
    It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
    There is an article that you may want to use to try to complete your install here -
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Thanks for using Apple Support Communities.
    Best,
    Brett L

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