User "not authorized" but should be

Greetings,
I am administrator to a licensed Breeze operation at the
University of St. Francis. I have a user, an instructor, who has an
account and has priveleges for content, meeting hosting, and
training. The user downloaded the Breeze Presenter.exe plug-in to
his home computer, and installed it but gets a "not authorized"
message when he tries to publish. He says
"I tried to publish a presentation from home and I got a
message saying I do not have authorization.
This is quite frustrating. How can I not have the authority?
Why is this message appearing?"
If someone could shed some light on this, I will be most
appreciative,
Glen Gummess
Instructional Designer
University of St. Francis

Hi Krishnan,
I have added this A_B in the analysis auth and maintained hierarchy authorizations for A_B. In hierarchy D , user should see only D2,D5,D6 among D1 to D10. Hence I have given the following parameters.
_Definition of hierarchy authorization:_
Hierarchy : D
Nodes: D2,D5 andD6
Type of authorization: 0 (only the selected nodes)
Hierarchy level: 0
Validity range: 2 ( Name identical)
can you pls. tell me that above paramters are correct or not..
still I am getting user is not aouthorized after maintaining all these.
regards
ameer

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Hi Lorrie,
If you are a superuser, you should not get this error.
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Please find the current config and debugging output below. I appreciate any pointers as to what might be wrong here.
: Saved
ASA Version 9.1(1)
hostname ASA
domain-name ingo.local
enable password ... encrypted
xlate per-session deny tcp any4 any4
xlate per-session deny tcp any4 any6
xlate per-session deny tcp any6 any4
xlate per-session deny tcp any6 any6
xlate per-session deny udp any4 any4 eq domain
xlate per-session deny udp any4 any6 eq domain
xlate per-session deny udp any6 any4 eq domain
xlate per-session deny udp any6 any6 eq domain
passwd ... encrypted
names
name 10.0.1.0 LAN-10-0-1-x
dns-guard
ip local pool VPNPool 10.0.2.1-10.0.2.10 mask 255.255.255.0
interface Ethernet0/0
switchport access vlan 2
interface Ethernet0/1
interface Ethernet0/2
interface Ethernet0/3
interface Ethernet0/4
interface Ethernet0/5
interface Ethernet0/6
interface Ethernet0/7
interface Vlan1
nameif Internal
security-level 100
ip address 10.0.1.254 255.255.255.0
interface Vlan2
nameif External
security-level 0
ip address dhcp setroute
regex BlockFacebook "facebook.com"
banner login This is a monitored system. Unauthorized access is prohibited.
boot system disk0:/asa911-k8.bin
ftp mode passive
clock timezone PST -8
clock summer-time PDT recurring
dns domain-lookup Internal
dns domain-lookup External
dns server-group DefaultDNS
name-server 10.0.1.11
name-server 75.153.176.1
name-server 75.153.176.9
domain-name ingo.local
object network obj_any
subnet 0.0.0.0 0.0.0.0
object network LAN-10-0-1-x
subnet 10.0.1.0 255.255.255.0
object network Company-IP1
host xxx.xxx.xxx.xxx
object network Company-IP2
host xxx.xxx.xxx.xxx
object network HYPER-V-DUAL-IP
range 10.0.1.1 10.0.1.2
object network LAN-10-0-1-X
access-list 100 extended permit tcp any4 object HYPER-V-DUAL-IP eq 3389 inactive
access-list 100 extended permit tcp object Company-IP1 object HYPER-V-DUAL-IP eq 3389
access-list 100 extended permit tcp object Company-IP2 object HYPER-V-DUAL-IP eq 3389
tcp-map Normalizer
check-retransmission
checksum-verification
no pager
logging enable
logging timestamp
logging list Threats message 106023
logging list Threats message 106100
logging list Threats message 106015
logging list Threats message 106021
logging list Threats message 401004
logging buffered errors
logging trap Threats
logging asdm debugging
logging device-id hostname
logging host Internal 10.0.1.11 format emblem
logging ftp-bufferwrap
logging ftp-server 10.0.1.11 / asa *****
logging permit-hostdown
mtu Internal 1500
mtu External 1500
ip verify reverse-path interface Internal
ip verify reverse-path interface External
icmp unreachable rate-limit 1 burst-size 1
icmp deny any echo External
asdm image disk0:/asdm-711.bin
no asdm history enable
arp timeout 14400
no arp permit-nonconnected
object network obj_any
nat (Internal,External) dynamic interface
object network LAN-10-0-1-x
nat (Internal,External) dynamic interface
object network HYPER-V-DUAL-IP
nat (Internal,External) static interface service tcp 3389 3389
access-group 100 in interface External
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server radius protocol radius
aaa-server radius (Internal) host 10.0.1.11
key *****
radius-common-pw *****
user-identity default-domain LOCAL
aaa authentication ssh console radius LOCAL
http server enable
http LAN-10-0-1-x 255.255.255.0 Internal
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec ikev2 ipsec-proposal DES
protocol esp encryption des
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal 3DES
protocol esp encryption 3des
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES
protocol esp encryption aes
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES192
protocol esp encryption aes-192
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES256
protocol esp encryption aes-256
protocol esp integrity sha-1 md5
crypto ipsec security-association pmtu-aging infinite
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev2 ipsec-proposal AES256 AES192 AES 3DES DES
crypto map External_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map External_map interface External
crypto ca trustpoint srv01_trustpoint
enrollment terminal
crl configure
crypto ca trustpoint asa_cert_trustpoint
keypair asa_cert_trustpoint
crl configure
crypto ca trustpoint LOCAL-CA-SERVER
keypair LOCAL-CA-SERVER
crl configure
crypto ca trustpool policy
crypto ca server
cdp-url http://.../+CSCOCA+/asa_ca.crl:44435
issuer-name CN=...
database path disk0:/LOCAL_CA_SERVER/
smtp from-address ...
publish-crl External 44436
crypto ca certificate chain srv01_trustpoint
certificate <output omitted>
quit
crypto ca certificate chain asa_cert_trustpoint
certificate <output omitted>
quit
crypto ca certificate chain LOCAL-CA-SERVER
certificate <output omitted>
quit
crypto ikev2 policy 1
encryption aes-256
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 10
encryption aes-192
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 20
encryption aes
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 30
encryption 3des
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 40
encryption des
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 enable External client-services port 44455
crypto ikev2 remote-access trustpoint asa_cert_trustpoint
telnet timeout 5
ssh LAN-10-0-1-x 255.255.255.0 Internal
ssh xxx.xxx.xxx.xxx 255.255.255.255 External
ssh xxx.xxx.xxx.xxx 255.255.255.255 External
ssh timeout 5
ssh version 2
console timeout 0
no vpn-addr-assign aaa
no ipv6-vpn-addr-assign aaa
no ipv6-vpn-addr-assign local
dhcpd dns 75.153.176.9 75.153.176.1
dhcpd domain ingo.local
dhcpd option 3 ip 10.0.1.254
dhcpd address 10.0.1.50-10.0.1.81 Internal
dhcpd enable Internal
threat-detection basic-threat
threat-detection scanning-threat shun except ip-address LAN-10-0-1-x 255.255.255.0
threat-detection statistics access-list
threat-detection statistics tcp-intercept rate-interval 30 burst-rate 400 average-rate 200
dynamic-filter use-database
dynamic-filter enable interface Internal
dynamic-filter enable interface External
dynamic-filter drop blacklist interface Internal
dynamic-filter drop blacklist interface External
ntp server 128.233.3.101 source External
ntp server 128.233.3.100 source External prefer
ntp server 204.152.184.72 source External
ntp server 192.6.38.127 source External
ssl encryption aes256-sha1 aes128-sha1 3des-sha1
ssl trust-point asa_cert_trustpoint External
webvpn
port 44433
enable External
dtls port 44433
anyconnect image disk0:/anyconnect-win-3.1.02026-k9.pkg 1
anyconnect profiles profile1 disk0:/profile1.xml
anyconnect enable
smart-tunnel list SmartTunnelList1 mstsc mstsc.exe platform windows
smart-tunnel list SmartTunnelList1 putty putty.exe platform windows
group-policy DfltGrpPolicy attributes
vpn-tunnel-protocol ikev1 ikev2 l2tp-ipsec ssl-client ssl-clientless
webvpn
anyconnect profiles value profile1 type user
username write.ingo password ... encrypted
username ingo password ... encrypted privilege 15
username tom.tucker password ... encrypted
class-map TCP
match port tcp range 1 65535
class-map type regex match-any BlockFacebook
match regex BlockFacebook
class-map type inspect http match-all BlockDomains
match request header host regex class BlockFacebook
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 1500
id-randomization
policy-map TCP
class TCP
set connection conn-max 1000 embryonic-conn-max 1000 per-client-max 250 per-client-embryonic-max 250
set connection timeout dcd
set connection advanced-options Normalizer
set connection decrement-ttl
policy-map type inspect http HTTP
parameters
protocol-violation action drop-connection log
class BlockDomains
policy-map global_policy
class inspection_default
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
inspect dns preset_dns_map dynamic-filter-snoop
inspect http HTTP
service-policy global_policy global
service-policy TCP interface External
smtp-server 199.185.220.249
privilege cmd level 3 mode exec command perfmon
privilege cmd level 3 mode exec command ping
privilege cmd level 3 mode exec command who
privilege cmd level 3 mode exec command logging
privilege cmd level 3 mode exec command failover
privilege cmd level 3 mode exec command vpn-sessiondb
privilege cmd level 3 mode exec command packet-tracer
privilege show level 5 mode exec command import
privilege show level 5 mode exec command running-config
privilege show level 3 mode exec command reload
privilege show level 3 mode exec command mode
privilege show level 3 mode exec command firewall
privilege show level 3 mode exec command asp
privilege show level 3 mode exec command cpu
privilege show level 3 mode exec command interface
privilege show level 3 mode exec command clock
privilege show level 3 mode exec command dns-hosts
privilege show level 3 mode exec command access-list
privilege show level 3 mode exec command logging
privilege show level 3 mode exec command vlan
privilege show level 3 mode exec command ip
privilege show level 3 mode exec command failover
privilege show level 3 mode exec command asdm
privilege show level 3 mode exec command arp
privilege show level 3 mode exec command ipv6
privilege show level 3 mode exec command route
privilege show level 3 mode exec command ospf
privilege show level 3 mode exec command aaa-server
privilege show level 3 mode exec command aaa
privilege show level 3 mode exec command eigrp
privilege show level 3 mode exec command crypto
privilege show level 3 mode exec command ssh
privilege show level 3 mode exec command vpn-sessiondb
privilege show level 3 mode exec command vpnclient
privilege show level 3 mode exec command vpn
privilege show level 3 mode exec command dhcpd
privilege show level 3 mode exec command blocks
privilege show level 3 mode exec command wccp
privilege show level 3 mode exec command dynamic-filter
privilege show level 3 mode exec command webvpn
privilege show level 3 mode exec command service-policy
privilege show level 3 mode exec command module
privilege show level 3 mode exec command uauth
privilege show level 3 mode exec command compression
privilege show level 3 mode configure command interface
privilege show level 3 mode configure command clock
privilege show level 3 mode configure command access-list
privilege show level 3 mode configure command logging
privilege show level 3 mode configure command ip
privilege show level 3 mode configure command failover
privilege show level 5 mode configure command asdm
privilege show level 3 mode configure command arp
privilege show level 3 mode configure command route
privilege show level 3 mode configure command aaa-server
privilege show level 3 mode configure command aaa
privilege show level 3 mode configure command crypto
privilege show level 3 mode configure command ssh
privilege show level 3 mode configure command dhcpd
privilege show level 5 mode configure command privilege
privilege clear level 3 mode exec command dns-hosts
privilege clear level 3 mode exec command logging
privilege clear level 3 mode exec command arp
privilege clear level 3 mode exec command aaa-server
privilege clear level 3 mode exec command crypto
privilege clear level 3 mode exec command dynamic-filter
privilege cmd level 3 mode configure command failover
privilege clear level 3 mode configure command logging
privilege clear level 3 mode configure command arp
privilege clear level 3 mode configure command crypto
privilege clear level 3 mode configure command aaa-server
prompt hostname context
no call-home reporting anonymous
call-home
profile CiscoTAC-1
no active
destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
destination address email [email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly
subscribe-to-alert-group configuration periodic monthly
subscribe-to-alert-group telemetry periodic daily
Cryptochecksum:41a021a28f73c647a2f550ba932bed1a
: end
Many thanks,
Ingo

Hi Jose,
here is what I got now:
ASA(config)# sh run | begin tunnel-group
tunnel-group DefaultWEBVPNGroup general-attributes
address-pool VPNPool
authorization-required
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ASA(config)# DAP_TRACE: DAP_open: CDC45080
DAP_TRACE: Username: tom.tucker, aaa.cisco.grouppolicy = DfltGrpPolicy
DAP_TRACE: Username: tom.tucker, aaa.cisco.username = tom.tucker
DAP_TRACE: Username: tom.tucker, aaa.cisco.username1 = tom.tucker
DAP_TRACE: Username: tom.tucker, aaa.cisco.username2 =
DAP_TRACE: Username: tom.tucker, aaa.cisco.tunnelgroup = DefaultWEBVPNGroup
DAP_TRACE: Username: tom.tucker, DAP_add_SCEP: scep required = [FALSE]
DAP_TRACE: Username: tom.tucker, DAP_add_AC:
endpoint.anyconnect.clientversion="3.1.02026";
endpoint.anyconnect.platform="win";
DAP_TRACE: Username: tom.tucker, dap_aggregate_attr: rec_count = 1
DAP_TRACE: Username: tom.tucker, Selected DAPs: DfltAccessPolicy
DAP_TRACE: Username: tom.tucker, DAP_close: CDC45080
Unfortunately, it still doesn't work. Hmmm.. maybe a wipe of the config and starting from scratch can help?
Thanks,
Ingo

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Error
May 17, 2005 6:37:21 PM /userOut/deploy (com.sap.ide.eclipse.sdm.threading.DeployThreadManager) [Thread[Deploy Thread,5,main]] ERROR:
[002]Deployment aborted
Settings
SDM host : DYNPRO
SDM port : 50018
URL to deploy : file:/C:/DOCUME1/720359/LOCALS1/Temp/temp50603PVTOSAP.ear
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=> deployment aborted : file:/C:/DOCUME1/720359/LOCALS1/Temp/temp50603PVTOSAP.ear
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(message ID: com.sap.sdm.serverext.servertype.inqmy.extern.EngineApplOnlineDeployerImpl.checkLoginCredentials.DMEXC)
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Additional Log :
May 17, 2005 6:37:21 PM /userOut/deploy (com.sap.ide.eclipse.sdm.threading.DeployThreadManager) [Thread[Deploy Thread,5,main]] INFO:
[002]Additional log information about the deployment
<!LOGHEADER[START]/>
<!HELP[Manual modification of the header may cause parsing problem!]/>
<!LOGGINGVERSION[1.5.3.7162 - 630_SP]/>
<!NAME[D:\usr\sap\DYN\DVEBMGS00\SDM\program\log\sdmcl20050517131312.log]/>
<!PATTERN[sdmcl20050517131312.log]/>
<!FORMATTER[com.sap.tc.logging.TraceFormatter(%24d %s: %m)]/>
<!ENCODING[Cp1252]/>
<!LOGHEADER[END]/>
May 17, 2005 6:43:12 PM Info: -
Starting deployment -
May 17, 2005 6:43:12 PM Info: Loading selected archives...
May 17, 2005 6:43:12 PM Info: Loading archive 'D:\usr\sap\DYN\DVEBMGS00\SDM\program\temp\temp50603PVTOSAP.ear'
May 17, 2005 6:43:14 PM Info: Selected archives successfully loaded.
May 17, 2005 6:43:14 PM Info: Actions per selected component:
May 17, 2005 6:43:14 PM Info: Update: Selected development component 'PVTOSAP'/'local'/'LOKAL'/'0.2005.05.17.18.37.08' updates currently deployed development component 'PVTOSAP'/'local'/'LOKAL'/'0.2005.05.17.09.04.27'.
May 17, 2005 6:43:15 PM Info: Error handling strategy: OnErrorStop
May 17, 2005 6:43:15 PM Info: Update strategy: UpdateAllVersions
May 17, 2005 6:43:15 PM Info: Starting: Update: Selected development component 'PVTOSAP'/'local'/'LOKAL'/'0.2005.05.17.18.37.08' updates currently deployed development component 'PVTOSAP'/'local'/'LOKAL'/'0.2005.05.17.09.04.27'.
May 17, 2005 6:43:15 PM Info: SDA to be deployed: D:\usr\sap\DYN\DVEBMGS00\SDM\root\origin\local\PVtoSAP\LOKAL\0.2005.05.17.18.37.08\temp50603PVTOSAP.ear
May 17, 2005 6:43:15 PM Info: Software type of SDA: J2EE
May 17, 2005 6:43:15 PM Info: ***** Begin of SAP J2EE Engine Deployment (J2EE Application) *****
May 17, 2005 6:43:15 PM Info: ***** End of SAP J2EE Engine Deployment (J2EE Application) *****
May 17, 2005 6:43:15 PM Error: Aborted: development component 'PVTOSAP'/'local'/'LOKAL'/'0.2005.05.17.18.37.08':
Caught exception while checking the login credentials for SAP J2EE Engine. Check whether the SAP J2EE Engine is up and running.
com.sap.engine.deploy.manager.DeployManagerException: ERROR: Cannot connect to Host: [DYNPRO] with user name: [J2EE_ADMIN]
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com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext. [Root exception is com.sap.engine.services.security.exceptions.BaseLoginException: User not authorized.]
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May 17, 2005 6:43:17 PM Error: -
At least one of the Deployments failed -

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Regards,
Santhosh.C

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Device Information:
tns1.abcd.ca#sh ver
Global Site Selector (GSS)
Model Number: GSS-4492-k9
Copyright (c) 1999-2009 by Cisco Systems, Inc.
Version 3.1(0)
Uptime: 61 Days 1 Hours 48 Minutes and 35 seconds
tns1.abcd.ca#sh license installed
Licensed modules are
DDoS
tns1.abcd.ca#sh license active
Enabled modules are
DDoS
Runing configuration:
tns1.abcd.ca#sh run | grep snmp
snmp-server enable
snmp-server location Toronto
snmp-server contact [email protected]
snmp-server trap-source ethernet 1
tns1.abcd.ca#
Snmp status:
tns1.abcd.ca#sh snmp
snmp is enabled
Syslog:
tns1.abcd.ca#sh log |grep Snmp
Oct 12 15:41:26 tns1 SYS-6-SERVICES[1578] Enabling Snmp
Oct 12 15:41:27 tns1 SYS-6-SERVICES[1596] Starting Snmp
Oct 12 15:41:28 tns1 SYS-3-SERVICES[1624] Service Snmp is not running but should be.
Oct 12 15:51:35 tns1 SYS-6-SERVICES[2959] Disabling Snmp
Oct 12 15:51:36 tns1 SYS-6-SERVICES[3001] Stopping Snmp
Oct 12 15:52:26 tns1 SYS-6-SERVICES[3230] Enabling Snmp
Oct 12 15:52:26 tns1 SYS-6-SERVICES[3257] Starting Snmp
Oct 12 15:52:27 tns1 SYS-3-SERVICES[3297] Service Snmp is not running but should be.
Oct 12 16:12:59 tns1 SYS-6-SERVICES[5684] Disabling Snmp
Oct 12 16:13:00 tns1 SYS-6-SERVICES[5702] Stopping Snmp
Oct 12 16:13:44 tns1 SYS-6-SERVICES[5820] Enabling Snmp
Oct 12 16:13:45 tns1 SYS-6-SERVICES[5838] Starting Snmp
Oct 12 16:13:46 tns1 SYS-3-SERVICES[5864] Service Snmp is not running but should be.
Oct 12 16:14:50 tns1 SYS-6-SERVICES[6040] Disabling Snmp
Oct 12 16:14:51 tns1 SYS-6-SERVICES[6062] Stopping Snmp
Oct 12 16:15:15 tns1 SYS-6-SERVICES[6140] Enabling Snmp
Oct 12 16:15:15 tns1 SYS-6-SERVICES[6162] Starting Snmp
Oct 12 16:15:16 tns1 SYS-3-SERVICES[6190] Service Snmp is not running but should be.

Hi James.
This is a bug:
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsz70369
fixed in 3.1(1)
Regards,
Fadi.

I am trying to sync my music from my computer to my iphone 6 but my computer keeps bringing up an error box "computer not authorized" but it is authorized. Please help!

I am trying to sync my music from my computer to my iphone 6 but my computer keeps bringing up an error box "computer not authorized" but it is authorized. Please help!

I have a pc and am trying to get my music through my iTunes on my computer. I didn't have any trouble syncing my iphone 5S but can't get it to sync with my 6. OS 8.1.3
I open iTunes on my pc, plug in my phone, then I click on the picture of a phone on the upper left hand corner of my music library. Then I get a box of options with sync at the lower right. I have clicked "automatically sync when phone is plugged in" and have also tried to do it manually by checking specific songs and albums. Every time I hit sync the box pops up that says, "The iPhone could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To authorize this computer for items purchased from the iTunes store choose Store>Authorize This Computer."
I took those steps and a box pops up that says "this computer is already authorized."
I have my recently purchased music on my phone that came through the cloud when I restored my phone. But I want my old music from CD's that I put on my iTunes library in my computer. I had all of this music on my old phone.
Thank you so much for your time! I'm obviously not very good at this!

RSDRC / FORM AUTHORITY_CHECK USER NOT AUTHORIZED

Hi Gurus,
I am working on 3.5 version. Got the following error messages while trying to retrieve data from Cube.
RSDRC / FORM AUTHORITY_CHECK USER NOT AUTHORIZED
RSDRC / FUNC RSDRC_BASIC_CUBE_DATA_GET ERROR IN RSDRC_
RSDRC / FORM DATA_GET ERROR IN RSDRC_BASIC_CUBE_DATA_GE
Data cannot be seen in the report too.
However, PSA displays the data. The request is also green.
This is related to authorizations. Can anybody help?
Points assured.
Thanks.

Run Su53 and check the authorization for the user that is getting this error.
Also, check for all the obejcts in the cube, whether any of them are marked "authorization relevant". If so and if you have authorization objects created on them, and have a variable on that characteristic and if values are maintained for that variable, make sure the user who is getting this error has value in that variable.
Ravi Thothadri

Watch ESPN - User not authorized error

I'm a U-200 subscriber, I get all of the ESPN channels on u-verse. I recently moved to Kansas City from Chicago, and since the move I haven't been able to access Watch ESPN online. I've tried from my laptop, phone and two different tablets. I just get the User Not Authorized error. Does anyone know how to fix this? I don't have time to spend an hour on hold waiting for tech support.

I'm a U-200 subscriber, I get all of the ESPN channels on u-verse, and also BTN, NBCSN, etc.. I recently upgraded from Internet U-verse only to U-200 and Internet, switching from DirecTV. Unfortunately, when I try to use TV network apps on my iPhone and iPad (like ABC, Watch ESPN, NBC Sports Live Extra, Fox, BTN2Go, etc), after selecting ATT U-verse as my participating TV provider and entering my U-verse credentials, I just get the User Not Authorized error from every single app. Does anyone know how to fix this? I don't have time to spend an hour on hold waiting for tech support, and I am about to switch back to another provider after only three days with U-verse. Examples of errors: NBC Sports Live Extra: "We're Sorry it looks like you're not a subscriber to this channel. Please contact you're provider."ABC: "Error code:400-1. Unfortunately, you cannot access this content. Please contact your TV provider for further assistance."BTN2Go: "User is not authroized to this content."Watch ESPN: "Unable to play video. You are not authorized to play this content. Please contact your provider." Can someone please help??? Talked with two techs who have basically thrown up their hands saying they cannot help. Update on 6/9: So I sent a PM to ATTU-verseCare and quickly got a response from SadathCS. He called me and noticed that when I upgraded from Internet Only Uverse, the database they use to authenticate TV subs on these apps was not properly synched after my upgrade to the TV/Internet account bundle. He forced the sync and it is now working. Thanks SadathCS! issue solved.

HT1420 unable to import apps getting this computer not authorized, but music etc. will import

unable to import apps getting this computer not authorized, but music etc. will import

cougar78 wrote:
With me it transferred everything but music and videos. Also it required me to enter my email passwords again (I have several accounts setup). Every time I went to the music tab, it said it couldn't find the file with the name of my 3gs phone name. So now after it installed every app it had stored in my itunes (many I deleted off the phone), I am trying to start fresh and see if I can just add movies and music manually and be glad contacts, email accounts (sans passwords), and the other settings did carry over.
Were any of those email accounts POP email accounts?? I don't think emails that are locally stored on the iphone are saved when you backup.

Design Studio BW SSO User not authorized

Hi all,
I have problem with BW SSO integration on Design Studio. We developed dashboards on top of BW. We have users and they are only authorized to see the data for their own companies and plants. To achieve that, we created OLAP connections with SSO enabled and we have BO/BW integration. The queries work fine in Analysis OLAP.
However, we are having problems with Design Studio. Here is the problem.
1. Create a dashboard lets say with a combo box and a chart.
2. Populate the combo box with the script below:
DROPDOWN_1.setItems(DS_1.getMemberList("0COMP_CODE", MemberPresentation.INTERNAL_KEY, MemberDisplay.TEXT, 20, "ALL"));
3. In combo box, wirte the code below to filter values on chart:
DS_1.setFilter("0PLANT__0COMP_CODE", DROPDOWN_1.getSelectedValue());
4. Save it on the platform.
5. Open the dashboard on the platform with SAP user
6. By default, in combo box, "ALL" value will be selected. If the user has only authorized to see only 1 or 2 companies, then the chart give "User is not authorized" error message.
7. Select a company from combo box, the chart shows values of the selected company.
8. If the user wants to see the total of the companies authorized to see, then the chart doesn't show but the error message.
Another issue is that each company has plants. If the user wants to seel the data for all plants then he receives the "not authorized" error.
The user should be able the select "ALL" and be able to see the total of companies or plants authorized to see.
If "ALL" is selected for a company:
If a single company selected and ALL plants are selected:
If a single company and a single plant is selected:
BTW, the authorization works fine in BW and with Analysis OLAP tools. The user can see the total of the companies authorized to see.
Thanks for your help in advance.

Hi Zahid - this application has more than one query, correct?
can you try if the authorization issue is occuring also when you have one query only per applications?
Reason I ask is, when using design studio, all queries are executed with merged variables and then I belive the authorisation context is different. I assume you have some special customer exit in the system for the authorisation check - and in case of design studio this can get into a point where the constellation is not authorized.
In such cases you would need to run authorisation trace (I would need to search the transaction).
Regards, Karol

User "not authorized" but should be

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