Users cannot access SharePoint items after being added to a group.

When chaning membership of a SharePoint group that has item level permissions, the users in the SharePoint group can no longer access the items.  I have a group that has low contributor/low modifier permissions on an item.  When adding a new
user to the group, the existing members and new members can no longer access the item.

Hi Clem,
Let's verify your issue:
When a new item was added, you set permission to the group via workflow. Then when you added a new user to the group, the permission at the item level for the group was removed. Is it right?
How did you design your workflow to set permission to the group? Which actions did you use? Please provide more information about your workflow to reproduce this issue.
In addition, after you added a new user to the group, go to the item level permission page, check whether the group has permission to the item.
Best Regards,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

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