Using DW CS6 and PS CS6 "file info" causes crash+freeze

Each time I try to use "File Info" in Photoshop or Dreamweaver CS6, a freeze, or crash is the result, and must force quit. Can't seem to find any specifics using keyword search of similar problem.
The only thing I've done different lately is I've had to work with some 1.5+ GB images. Six MB ram held up okay, only slowing on some filters and a few tools, specifically the clone tool.
Mac Pro (Early 2009)
6 GB 1066 MHz
OS X 10.8.5
Thanks in advance...

Did find from your path directions; however, the date of the last report is from 04/21/2013 and don't remember what activity was taking place, only that these recent freezes on using "File/File Info" repeatedly has only occurred over the last two days.
As I stated previously, I had to physically initiate a "force quit" the application when above action opened a blank window with the only function available to me being the "expand" green icon button, and was not asked to submit crash report. Therefore, I'm assuming now, if no report goes out to Adobe, then none is saved in the crash report logs.
Your response is helpful though in expanding my personal knowledge base, as I had never had a reason to research said reports up to this time. Over my twenty years of using Mac's and Adobe products for my personal use I've had remarkably few serious incidents.
I certainly couldn't gain any information from viewing the report. HTML and CSS I'm comfortable with, but this (system inner workings) might as well be written in Latin.
I do thank you for your attempt to help, and as I said, I have learned a little bit more; just not enough to attempt brain surgery yet.
Joe Satterwhite

Similar Messages

  • MetaData in file not shown in Illustrator cs6 file info panel

    I have a command line application that puts meta-data into files.  It was created using the 5.1.2 xmp toolkit.  The metadata is in the file.  I can see it if I just use TextEdit to look at the file.  I can also see the custom metadata in the Illustrator CS5 File Info Panel AND the Photoshop CS6 File Info Panel.  The information doesn't show up in the Illustrator CS6 file info panel.  Any clue why?

    The files I am testing with are .jpg's.  They ultimately need to be opened with Illustrator which is why I posted.  I only tested with Photoshop to see what would happen and was pretty surprised to see the data there.  Like I said, it works in CS5 Illustrator, CS6 Photoshop, but the data just doesn't show up in the CS6 Illustrator (in the advanced nor the raw tab), and when I view the .jpg with textedit the data is difinitely there.  Pretty weird.

  • CS6 File Info Pop-Up Blank/Freezes Program

    It doesn't matter which program but in CS6 when I try to open file, file info, the pop-up is blank. The only way to continue using the program is to press esc. I've searched the web and several discussions and the problem isn't isolated to Windows or Mac, but apparently CS6.
    I also have CS3 installed and the file info panel works fine.

    Ron,
    You may try to Move the folder.

  • Streaming video using Frontpage 2003 and Quicktime .mov files

    What is the proper way to stream video files. I created a .mov file using iLife and I use Frontpage 2003 to upload to my website.
    I read in Microsft's official book on FrontPage2003 that all I had to do was to insert a movie file into a web page, just like inserting a picture. I was also told that I do not have to have the file on a streaming server, I could just keep it on the regular web site.
    The file does download to the browser, but it does not start the video playing.
    Do I need to do something elese? Or do I have to have the file on a streaming server.
    Thanks
    George

    "Streaming" QT files requires Streaming Server software.
    Your files probably just "download" via http protocols.
    And, since the recent update to Internet Explorer for PC's, the page code syntax has changed from that used in your FrontPage files.
    Your "page code" tells the plug-in what to do with your file. If you're directly linking to QT content then it is bypassing the plug-in and your entire file must download before playback can begin.
    Some links for you:
    http://docs.info.apple.com/article.html?artnum=61011
    Explains the structure needed for embedded files.
    And now, the new news from Microsoft regarding Internet Explorer:
    http://developer.apple.com/internet/ieembedprep.html
    You need to change the "tags" to include autoplay="true" (and a few extra tags for the new M$ update).

  • Adobe CMM and Photoshop CS4 File Info problems

    I installed the Adobe Color Management Module several days ago.
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=3618
    Today when I opened the File Info dialog in Photoshop CS4,I got a blank black window. Same went for the Kuler window and other extensions under the Window menu. Other panels such as the palettes and toolbox were fine.
    I went through reset prefs,reinstalled PS,and reinstalled my video driver.
    Same problems.
    Uninstalled the Adobe CMM and the panels returned to normal.
    I don't know exactly what happened,but something this forum should know about.

    Chris,I downloaded and reinstalled the CMM and the problem repeated.
    File Info: blank, as well as the Kuler, and Connect extensions under the Windows menu. Additionally,any custom panels installed via Configurator also went blank.(although I had uninstalled those on my first round of troubleshooting)
    Again as soon as I uninstalled the CMM,I got the File Info, Kuler, and Connect windows back.
    This is on a Toshiba A205-S5843 running Vista SP1
    I also tried the CMM on a Toshiba A75 (Windows XP)with a trial of CS4 Extended. There were no problems on that configuration with the CMM installed.
    I don't know what it is,but thought it should be passed along.

  • How to create and sign CAB files info on Supplement Option

    To all Supplement Option subscribers:
    At the supplement option for iDevelopment Accelerators, I uploaded a zip with detailed info on how to create and sign CAB files (necessary when you are running your application on the Native IE Java Virtual Machine).
    Not all functionality provided to you through JInitiator will work (e.g. WebUtil doesn't) but the way how to make and sign a CAB file will become more easy.
    Cheers,
    Marc Vahsen
    Headstart Team

    This defeats the purpose of trying to centralize SAP-related web resources on the SAP server. Typically IIS/Apache or other non-SAP servers are under the control of IT and not the SAP BASIS group.
    We simply would like to have a centralized location to store static web files so that they are not overwritten during Portal support pack applications.

  • File info - causes freeze up

    I'm using CS5 12.0.4 on a Mac 10.6.8
    When working on an image and then going to File Info it causes a freeze-up
    A blank info window comes up and the application is frozen.
    I have to force quit and lose unsaved work.
    The first time I left it on overnight and it was in the same state in the morning.
    Anyone else see this?

    Which of the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift pressed while starting Photoshop, 3rd party plug-ins deactivation, system maintenance like repairing permissions, purging PRAM, font validation, etc.) have you performed so far?

  • Using Mavericks Spelling and Grammar in Pages document causes Pages to freeze. Must Force Quit. Mavericks spell checker works OK in Text and Emails. How can I fix this problem?

    Using Mavericks' Spelling and Grammar in a Pages document causes Pages to freeze, Must Force Quit. How can I fix this problem?
    Mavericlks Spelling and Grammar works in Pages when used manually. And it works automatically in Text and email.

    Another autocorrect bug:
    I type a lot of lyrics, which tend to cotain words like ’cause and ’em instead of because and them.
    I've set up autocorrect instances to change a plain apostrophe with an ending, single curly quote for these words, but they are invariably changed to a beginning, single curly quote mark by Pages. The only way I can get the correct curly quote is to type over the wrong quote manually and hope that I don't have to edit the rest of the word again, as this would cause autocorrect to kick in again and change the quote to the wrong, beginning curly mark again.
    Does anyone know how to get around this tedious problem?

  • Photoshop CS4 and graphic cards. Can cause crashing?

    Since upgrading to CS4 I seem to have increased crashing.
    Here are my system specs.
    Mac 2 x 2.66 GHz Dual-Core Intel Xeon
    9 GB of Ram
    250 GB internal dedicated scratch disc
    NVDIA GeForce 7300 GT with 256 VRAM
    After having endless techs look at my machine and upgrading everything. I am beginning to suspect the graphics card.
    With OpenGL can a underperforming video card cause crashing in photoshop especially with massive file sizes ( multilayered CMYK poster sized files the can exceed 7 GB)?

    Did you install the 11.0.1 update?
    Is your OS up to date with patches?
    Have you tried disabling OpenGL in preferences to avoid using the GPU/Graphics card?

  • Is there any downside to using a reference type library if I use Time Capsule and will do file management only from within Aperture?

    Have done a lot of reading to get prepared to convert to Aperture 3 and have this question regarding setting up my library type.
    I'm not a professional -just a heavy user hobbyist.
    It appears that the major factors in using reference style is to backup the images with Time Capsule and always do moves or deletes from within the Aperture application.
    If my architecture matters here's what I have that may be involved in photo management and editing:
    iMac (latest 27" high power version with lots of memory)
    Internal 2TB HD where the library is stored
    External (FireWire) 2TB HD where the images are stored
    External (FireWire) 6TB HD backup drive
    In the future an iPad for remote work on images (when/if available) and a Mac laptop (for same remote use)
    I see major downside issues to letting the library manage my files - such as inaccessibility (or awkward accessibility) to the images for other programs, and performance issues when the library gets large (thousands of images or 100+ gb in size)
    The chief complaints I've seen regarding using a reference mode is the broken link issues created if file management is done outside of Aperture (adds, deletes, moves of files) and the inability to use the Vault function for backup.
    One feature that I imagine I'd like to have is maximum integration with Final Cut Pro X and that's one area I haven't seen much on and would be interested to hear about if that integration is affected with the choice of managed vs referenced library types. (I like to produce film clips that are combinations of pics and video and want to be set up so that is done in the easiest fashion when working in FCP X)
    I'm sure I've not seen all sides of this issue and would like to see some discussion around this question.
    Thanks to everyone contributing!
    Craig

    Goody, Goody, you hit a few of my favorite subjects! Herewith some comments, with the usual caveats - true to the best of my knowledge and experience, others may have different results, YMMV, and I could be wrong.
    I run Aperture on two machines:
    -- 2007 Mac Pro with 2x2.66 GHz Xeon, 21 GB of RAM, a 5770 GPU, and multiple HD. I have about 11,000 images, taking up 150 GB. (Many are 100 MB TIFF, scanned slides)
    -- 2006 Mac Book Pro with 1 2.0 GHz Core Duo, 2 GB of RAM and a 240 GB SSD.
    Two very different machines.
    -- Aperture Libraries are all the same - Managed or Referenced. If Managed, then the Master image files are inside the Package, if Referenced, they are outside, and you can have any combination you want. Managed is easier, but Referenced is not hard if you are the least bit careful.
    -- While the sheer size of an Aperture Library is not a big issue, the location on disk of the different components can have a tremendous impact on performance.
    -- Solid State Drives (SSD) read and write faster than regular Hard Disks (HD) and, what is more important, empty HD read and write much faster than full HD.
    -- Aperture speed requires a combination of RAM, CPU, graphics processing unit (GPU) speed, and disk speed. The more RAM you have, the less paging you will see. With enough RAM, the next bottle neck is CPU (speed and cores) and GPU speed. But even then you will still have to fetch an image (longer if you pull the full resolution Master, read and rewrite the Version file, and update the Preview and Thumbs.
    So what works?
    -- RAM, RAM, and more RAM. 4 GB will work, but you will page a bit. 8 GB is much faster. On my old MacPro the sweet spot was about 16 GB of RAM.
    -- Keep your Library on your fastest (usually internal) drive. Keep that disk as unloaded as possible. How do you keep it unloaded? Either buy BIG, 1 TB+ or move your Masters off onto another disk. The good news here is that as Master files are written only once and never rewritten, speed of this disk, as opposed to the disk that holds the Library, is not important. There is a one second pause as the Master is read into memory and, if you have enough RAM, that is it - the Master will never be paged out. If, on the other hand, you do not have enough RAM, and you do a lot of adjusting at full resolution, then the speed of the disk that holds your Masters will become very important due to paging.
    -- I found that I picked up a tiny bit of speed by keeping the Masters on a dedicated disk. Thus, in your configuration, if you can dedicate that 2 TB FW HD to your Masters, you should see very nice performance.
    Final notes on backups and archives:
    -- One conventional wisdom is that you should make an archive copy of every image file before or as you load them into your system. (Aperture in this case.) This archive is then never touched or deleted.
    -- An alternative approach is that you do not keep such an archive, but only the images that you have in your Aperture Library. And when you delete from the Library, you no longer keep a copy anywhere.
    I do the following:
    -- Card to Aperture. Card is then kept at least 24 hours until all of my backups have run. (I use three - Time Machine, Clone, and off site.)
    -- I do not keep archive copies. If I decide to delete a file, my only recourse is to recover it from Time Machine during the six month cycle of my Time Machine backups. Thereafter, it is lost.
    There are merits to both approaches.
    Hope this is clear, correct, and responsive to your needs.
    DiploStrat

  • I accidentally used factory restored and all my files were wiped. How can I get my files back?

    My computer kept turning off by itself, so I tried to stop it, and I eventually went as far as to do a factory reset. But I was unaware if what I was doing. Can someone please help me? Or can you tell me how to set my computer back by a week?

    Others will read this, and hopefully benefit.  Here is a link (example) of the Recovery process. It contains text and a video.
    In all respects it's adequate. The warning is stated, and it implores users to backup their files.  Sorry you lost your data, but by discussing it openly, maybe someone else will learn a valuable lesson.
    I am a volunteer. I am not an HP employee.
    To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
    The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
    (2) HP DV7t i7 3160QM 2.3Ghz 8GB
    HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
    Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Both Customs use Rosewill Blackhawk case.
    Printer -- HP OfficeJet Pro 8600 Plus

  • Reading (and searching, use of TOC and index) Acrobat files offline

    OK - I have tried several things in effort to read PDFs offline.
    The 'tools' that allow me to access these files PDFReader Pro and GoDocs are incapable of doing searches, use TOC, and index.. It is basically a picture of a PDF. They also present it in the linear form where I need to actually scroll the 343 PAGES to get to the information I want to read mid-way into the document.
    Is there a realistic tool that actually properly presents PDF files offline and allows it to be used as it was intended? OOPS - correction Safari cant display this right either.... never mind ....
    Thanks
    Message was edited by: EmbeddedGeek
    I removed an erroneous statement that safari can properly display PDFs - it can't provide search, index/toc accesses. Bogus!

    On a possibly related note, see http://reviews.cnet.com/8301-13727_7-20004258-263.html?tag=mncol;txt for a way to ADD stuff to the TOC. I'm just passing this along, I haven't tried it.
    Doug

  • Will bootcamp allow me to use pepakura software and print pdo files?

    Will bootcamp allow me to use pepakura software to unfold and print 3d pdo pso files in windows?

    Bootcamp Assistant only partitions your hard drive and provides hardware drivers so that you can install Windows. Once Windows is installed you can run ny Windows program that you can run on any other Windows computer.
    http://www.apple.com/support/bootcamp/
    https://discussions.apple.com/community/windows_software/boot_camp

  • Using Face Tagging and need more photo info

    I have PSE 4.
    I'm using the Face Tagging feature of Organizer.
    For some of the faces I need to get a better look at the entire photo in order to identify who the face is. Is there a way that I can get a bigger thumbnail? Or even better is there a way to identify the image where the face came from? The thumbnail that pops up in the lower right hand corner of the screen doesn't seem to allow anything to be done with it. If I could just get the name of the file, that would be fine. Any ideas?

    fwiw, the reason I need help with these faces is that I'm working on a set of old (1920/1930) photos. A lot of faces of people I've never met. Plus baby pictures. I have text descriptions of who the people are at the bottom of the photos. So when I see the face I need to be able to look at the photo and that text to properly tag it.
    Is there any way that the Face Finder can 'organize' the faces so that similar faces are kept together? That would make tagging them easier. I noticed that the Find by Visual Similarity function rates the selected photos with a percentage grade so there must be some technology that can compare two images and figure out how closely related they are to each other.

  • We have always used custom excel and other PDF files how do we build an app for ipad

    apart from the "mac" what else do I need as I only want 1 license of the resulting app and as it is an inhouse app paying a developer and getting volume license is too expensive.  Or is all extras in the dev pack issued by Apple

    it is only for myself to use in the business on a day to day basis
    The app is to collect 5-6 types of data that currently we have to write down each time we do certain processes with work
    current example new page new day so 300+ sheets per year with 1-3 lines of writing on
    initials of employee - product made - added ingredients batch numbers 4-5 columns - total made
    this type of capture should be ideal for ipad with scroll or number input and each day new form saves the planet as well
    our only issue is we have all custom programs and equipment based round XP pro systems and cannot go to touchscreen windows 8 with any of our old custom software hence going to custom app as keyboards are not possible in our industry due to hygiene issues unless stainless and silicon coated at $700 each

Maybe you are looking for

  • No contacts in address book, can not find address book anymore

    I was trying to switch default email accounts, Hughes.net was the default and Yahoo the secondary and I wanted to swap these around as I am no longer using Hughes net. In doing so I lost all email folders and address books. I have rebuilt the folders

  • Adding field in substitution

    Price Group (KONDA) field is not available in PCASUB structure. So i have added field with .APPEND structure. But its not appearing in structure PCASUB where i will write the logic for prerequisites and substitution. So i am unable to proceed further

  • How do you display the horizontal display button in iMovie 11

    Can anybody tell me how to display the horizontal display button in Imovie 11 to display the project in one horizontal timeline as opposed to multiple rows?

  • I dont have facetime on my iphone5

    I dont have facetime on my iphone

  • Videos in iPhoto don't play when double-clicked?

    Today, I upgraded to Snow Leopard. Prior to the update, when I was in iPhoto, I would double-click on a video and Quicktime would auto open and play the video. Since the update today, when I double-click on a video in iPhoto, nothing happens! I am fo