Validation while Article Creation Request through Solution Manager

We are about to implement Solution Manager. We want to automate the process of registering some of the MDM requests through SolMan.
We want to upload the standard formats which user needs to fill and also want to keep the validation for the minimum requirement in those templates.
Any help will be appreciated.

Thanks Ragu;
This is what I am looking for.
When a change request is created, we use the e-mail function in Solution Manager. For the Recipient we a valid "email address" . The recipient type is "Via internet.
Using this sends the e-mail via excjhange server.
What I am looking for is an "audit trail" of some sort (in Solution Manager) of what e-mails were sent. These do not show up in the "sent" items of outlook.
Hope this make some sense.
Regards
Don Newton

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