Vauge email issue! I mean password reconciliation difficulties.. i think.
Hello, and a preemtive thank you for your Sunday assistance.
Been having issues since i changed my yahoo email password.
BB pearly 8110 cannot recieve or send emails.
Request for password successfuly sent to device.
Password or un are invalid.
Imagine un can't be invalid (it's my email address -- and they managed to get my pw to me) and i was sent the pw.
The email acount pw was never the same as the BIS account.
Uh.. can't think of anything else. Utterly perplexed. Would be happy to give kudos and solve the problem if i'm able.
Thanks,
M
Solved!
Go to Solution.
Hi and Welcome to the Forums!
Your BIS account password and your email provider password are indeed different things. The request for password you requested was, I think, your BIS account password...and as such won't fix anything wrong with your email password. You need to log into your BIS account either from the device interface (Setup > EMail Settings) or the BIS website:
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
Then, from within either of those, edit your email account configuration and change the password to what you changed it to at Yahoo.
Hope that helps!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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