Verizon changed my plan without my permission!!!!!!!!!!!! I called them and got no resolution!

I received a bill today (March 13th) of $472.17. I went online to see why and I saw charges for international calling, but I wondered why if I had a Mexico/Canada plan so I called to see what was going on. I was on the phone with them for 42 minutes and they told me that my plan was changed to only US back on February 10th. I told them I did not make that change because why would I do that if I know I need Mexico/Canada service. I was transferred to the Fraud Department who said they would take care of. Call ended.
I went online to check how much I had been reimbursed and it was only $48!!!! Not even half of what I was charged. I was charged about $214.
I called for the 2nd time and was on the phone with them for 1 hour and 41 minutes. I told the representative exactly what happened she was not able to do much so she transferred me to her supervisor and he said he couldn't do much so he transferred me to another person. That other person had no clue what I was talking about and said he wasn't the person I needed to speak with so he transferred me to Customer Service. The person from Customer Service said he could not help me, but the Fraud Department would so I talked to them. Every time I was transferred I had to say the story over and over and over and over and I got NO WHERE! The last person I spoke to in the Fraud Department said that she opened a case and they would investigate.
This is ridiculous!!!! The amount of time I was on the phone and still no resolution! How disappointing! I need this to get resolved as soon as possible! It was a system error! I don't think its too hard to take care of! I did not make the change! Why in the world would I change the plan if I knew I needed the Canada/ Mexico plan???????????????

a grandfathered unlimited plan is only good as long as you don't make changes. You can't transfer it, or use an upgrade.
You did, you lost it.
TIme to shop for a current plan as a replacement...

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The dealer changed our plan without letting us know about disadvantage.

An authorized dealer changed our plan without letting us know what is going to be changed, and we didn't even know they are changing our plan on new contract, we just found out, they do not want to answer. I want to know if we can get back our old plan, as the contract was signed under false information.
This is the story happened today:
My mom, is the master holder of our VZW account, we've been using verizon for years and years, and we first got our smartphone when Verizon just started selling iphone 4, we ordered it online when it was just released.
The plan we had was family plan with unlimited data.
We did not used data that much for the most of the time, but we did used it a lot for some month - thanks to unlimited plan.
We were trying to keep our unlimited data plan, even when my mom lost her iphone 4, she didn't connect with her old phone (not the smart one) so that our unlimited data plan would not be changed.
The dealer we made contract for iphone 4 has moved, or disappeared, i don't know, so my mom had to find another verizon dealer who speaks Korean,
because she doesn't speak English at all - but she's the one who take care of the bills and this kind of stuffs as she has more available time than me.
I wanted iphone 5 when it was released, but wasn't really sure about paying for it to get upgraded because iphone 4 was doing pretty well enough for me.
Then she found this dealer in Korea Town ( Ultimate Wireless - at 6th), and she told me that they could get us the newest smartphone only for $75 -
iphone 5 for me, and Samsung note 3 for her.
I was like - 'Samsung maybe offer some sort of special rate, but I'm pretty sure Apple wouldn't sell their just-newly-released-phone for much low price than 2yr contract price.'
and my mom was like ' i don't know but they said they can do it for sure' - so i was like Ok, why not .
I guess that's about an year and half ago.
Now iphone 6 is here, and i looked up on my verizon account and Sadly, my contract ends next May or something.
So I told my mom about Verizon's iphone trade-in offer and I feel sad about that I am not eligible for it right now.
My mom happened to visit this dealer again to add a new line in our plan, and she asked about that trade-in offer and mention that her daughter (me)
is sad that she is not eligible.
And that evening, my mom told me that they said they can do this trade-in thing for me.
and i was like what? how?
and she was like 'how do i know? they said they can do it so just told me to bring the old phone'
Well my mom, is 54 years old Korean born woman, who doesn't know about technology, English, or any complicated stuffs.
She doesn't even know what the term 'trade-in' means, so that I even had to explain her like it's an offer from verizon you give them old iphone 4 or above, and they give you $200 certificate. But only for new 2yr contracts.
She was like 'well, she said she ordered it already so just go pick it up'
She normally picks up the phone for me (since she's always around K-town, but im not) but today, I happened to have free time on afternoon, and she had some appointment so I had to go visit the dealer to pick up the phone.
So I went in, they were nice and kind, recognized my mom by mentioning her name.
She, the dealer, was a bit busy helping out other customer so I had to wait for a while -
While i was waiting for her, I just looked around inside of the store - like TV screens promoting new phones, and new plans and stuffs.
Finally she got back to me and brought out the iphone 6 from back -
and she was like
'Not sure if you know, but your contract has not been end - so it's going to be like returning and getting back with the EDGE' (speaking Korean)
If i didn't see the 'EDGE' plan stuffs from the TV screen, i probably would just go ok- ok- ok- thanks.
But when she just mentioned 'EDGE', i felt something is not right.
so I asked her, what exactly the 'EDGE' is, and what is being changed.
she hesitated a bit -and said
'Um... so you now have 6 GB data.. and ..'
i was like what? no no. we have unlimited data plan since our very first smartphone - and we never changed plan and tried keep the plan when even we lost one of our phone.
then she was like
"um...but..it seems like it changed.."
SO i asked When did it changed.
and she was like "i don't know. But you guys use only 3GB anyway"
I was like ' well, that's not important how much we actually use our data. the thing is we never changed our plan to keep the unlimited data plan'
and she just ignored it and move to next issue - setting up the new iphone 6 for my number.
she was like 'You don't need to give us the old phone. the payments will be billed to your statement and it's going to be.."
She was saying everything quickly and just briefly in Korean. She sounds like YOU DON'T HAVE TO PAY ANYTHING FOR THE PHONE.
I didn't even know there is such thing like payment plan for buying a phone BEFORE I saw it on TV SCREEN while i was waiting.
And those promoting screens was made in English, while most of their customers are Korean who doesn't know English much.
and i was like "what? what payment? Are you saying I don't have to pay for the phone OR are you saying I'm paying for the phone every month?"
She was like " uh... I mean.. there's certain payment amount you are paying for iphone 5 currently, and this plan, there will be about $10 difference for the phone payment...and.."
I'm a person who raised in Korean till highschool I speak Much better Korean than English, but I was hard to understand what she was exactly saying
because she was saying everything so complicated.
So I tried to clarify: "Ok. so this phone - I am not getting it for free. Right?"
then she was like 'uh...yes - it's now free but you don't have to pay anything right now'
So I clarified again " so that means, I'm buying the phone. not free. right?"
and she was like "uh..but it's not that you buy this right now. It's about $30... so.."
She then was saying this very unclearly so that she sounded like the phone only costs $30.
"then why did you tell my mom that you can to trade-in deal for me?" I asked.
then she was like "I didn't tell her I can do trade-in. It's not trade-in"
So I told her" OK, as you know, she doesn't know about anything about this kind of stuffs. she doesn't even know the word 'trade-in' in English. She said she asked you about we bringing you the old phone and you get us $200 gift card so we would use that card to buy iphone 6 and she told me that you said YES YOU CAN DO IT, SO BRING THE IPHONE 4"
She paused for a while, and I asked her again "and what's up with the change of plan? Our plan was unlimited data. Did you tell my mom about changing the plan? If she knew plan's being changed, she would not do this with you, or she always asks me before signing a contract if there's any change. All i remember is you are getting us decent phones only for $75. How can you explain about this?"
I was amazed after hearing her answer
"I don't know"
and her kind attitude was gone, she was like 'i don't have nothing to do or say'
I was so mad, told her to cancel the iphone 6, and I just left the store.
I'm not a person related to the law, but I've met some lawyer few times with my friends, and I remember hearing this story about fraud -
although the customer signed the contract on a stack of paper with small letters saying all about the terms and condition -
if the customer was been told differently than the actual contract info by seller,and the seller took advantage from it, then that could be counted as fraud.
I felt so conned and so sorry for my mom. I told her the story and she's mad, too.
My mom and I will look up the old statement and check records to see if we were paying for our phone during current contract and visit the dealer again if we find something odd.
But as from the story above, the dealer goes like she doesn't know anything about plan changes (even it was something she did) - so I don't really wanna talk about it with her.
So I was wondering if anyone knows if it is possible to go back to our old plan in the case when the plan was changed without user's acknowledgement.
Sorry to let you read this long story, sorry about temper.. but does anybody have idea on this sort of cases?

yes I knew it was too good to be true, so i was worried but their answer was don't worry it can be done, we are the authorized dealer.
If they fully told us about it, I wouldn't even upgrade my phone and just kept it up with my iphone 4 which I think is still working good for me.
ahh... I just feel so bad
I mean i might be ok with 6gb as we actually don't use that much for the most of the time, but still. This is wrong.
And they tried to do exactly same thing again. and just ignored the issue when I brought it up.
The reason I'm mad and want to get back my old plan is mainly because I feel we've been conned and lost something that we would not have lost without knowing it - and they knew about it all but hid it.
I don't know.. not just about losing the plan... but I think this is so wrong.

I noticed yesterday my Iphone 4s does not say verizon at the top anymore. I tried calling *228 and did both options mutiple times and it hasnt changed. Also when i go to settings general about the network tab says unavailable. how can i fix this

I noticed yesterday my Iphone 4s does not say verizon at the top anymore. I tried calling *228 and did both options mutiple times and it hasnt changed. Also when i go to settings>general>about the network tab says unavailable. how can i fix this

Can you make and receive calls and texts? If you can, I wouldn't worry about it. If you can't, you may need to call Verizon. However, try this first. The 4S has a Vodafone SIM card in it for foreign travel. Try taking the SIM out and doing the *228 again. Once it activates properly, you should be able to put the SIM back for safe keeping. It's not used in the U.S.

Verizon changed my install date, didn't show/call, and now won't give me original slot - help?

Hi guys - looking for some advice on who to speak to in order to solve my problems.
I moved to a new apartment yesterday and had a Fios installation scheduled for Monday morning. I preferred the weekend, since Monday morning causes me to miss work.
This morning, I called Verizon to see if there were any cancellations today - they told me yes! And they could install between 1pm and 4pm today.
I reschedule all my plans today to make sure I'm home during those hours, and let my boss know that I'll be into work at a normal time tomorrow. 4pm passes by, and no sign of Verizon. I call up the support number, ask them what is happening, and they said that they won't be able to install my services today. If I didn't call them, I apparently would've just continued to wait - no email, no call, no notification at all that my appointment had been canceled or no reason. It seems ridiculous that my installation would be canceled when they scheduled it for me only a few hours earlier.
Then, to make it worse, they will no longer give me back by Monday morning appointment. So they rescheduled me, didn't show (and didn't tell me they weren't showing until I called them), and give away my original appointment and now I won't be able to have internet this week.
I've never been a Verizon customer before, and despite my best efforts to become one, it seems like they are doing quite a lot to ensure that I don't. I've never experienced such awful service before.
Is there a particular department I can lodge a complaint to? Or even to get an explanation of why any of this happened? I'm just so incredibly frustrated right now and I feel entirely helpless, because no one I talk to has answers for anything whatsoever.

Hi mg1234,
Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Hello I want to change the plan Single App to Photography please help and thank you

Hello I want to change the plan Single App to Photography please help and thank you

Hi Rasheed,
Contact Adobe support for that: https://helpx.adobe.com/contact.html
Thanks,
Kevin

My password keep change on my email account once I closet them and come back last to login

Is safari-net-help.com a real company of not.
Safari went $35.00 to check my system by credit card.
My password keep change on my email account once I closet them and come back last to login
Still waking on the answer to my question.
Thx
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NO ! ! ! Do not pay !! Ignore.

HT5312 I need to know how to change my security questions cause I have forgotten them and would like to buy an app but cannot cause I need to answer the questions

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The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
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Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Verizon changed my plan to one over $1000/mth without my consent......

First, let me say that I have been a loyal Verizon Wireless customer for something like 12 years now.
I noticed that mine and my wife's plan went from around $140 per month to around $180/month in Nov and Dec 2014. On January 2nd, I called and talked with man at Verizon who told me that for some reason our two phone lines were changed from a combined plan to separate plans--that is why the cost increase. He could not tell my why or who made that change but he would only add a $25 credit back to our account and said he was putting us on a combined plan for $140/month with 10 gigs data. Great! I wanted more credit back but oh well.......
Then, I get a text around 2 weeks later that says my upcoming Verizon bill is over $1100. WHAT!!!!???? I immediately call and get a nice woman at Verizon who tells me that the previous gentleman that I called put me on an 80 gig plan that costs over $1000/month. She was very sorry and after something like an hour with her on the phone she said: a) the previous gentlemen who put me on that plan would get talked to by management, b) she would put me on that $140/month 10 gig plan, c)she would submit a request for the $1000+ credit to my account that would take 3-4 days to be approved.
Next, I checked my account balance over the next two weeks and called a couple of times and each time was told that the request would definitely go through but hadn't yet.
Then, I went to a corporate Verizon Store ( a one hour drive since I live in rural Montana) because I thought that a face-to-face conversation might help. I was told the same thing. The request for credit/refund was in and would be approved soon. I should be patient. It was their fault but it was a large amount so takes time.
Finally, I just got a text message showing a credit had come through. Only it was not for $1000+ that I was charged for Verizon's mistake. It was for a measly $125..........and my bill due is still over $1000. What should I think is going on?? I have a huge outrageous bill due to a mistake by Verizon putting me on a 80 gig plan when I use around 4.5 gigs/month and they refund me 1/10th of their mistake? Is this how loyal customers of 12 years are treated? Am I going to have to switch to Straight Talk? If I wanted bad/non-existent customer service I would already be with Straight Talk.
Does anyone know who I can talk to to resolve this? I have not gotten anywhere yet and am getting towards the end of my rope. Is there some kind of federal or state authority that can help me with this? I really don't want to have to get a lawyer to resolve this. Please help
Kurt

Similar thing happened to me!! Only not as much money as that. Here's the story. I was receiving phone calls from a Jamaica number, each call I ignored. After several attempts I googled this number and learned it was a scam. I then proceeded to put this number on my block list. Well, since it was in my recent history, in my purse, for some reason my phone called the Jamaica number back. When I went to retrieve my phone it said it was on the phone with this number for over an hour. Realizing this I immediately called verizon customer service to tell them what happened and explained that it was not my fault, and that I don't want to be charged for it. The guy said i would not and if something happened to call up and they'll fix it. Well, when I received my bill I was charged $175 for this. I called up verizon, lady said bc it was an outgoing call the charges stood. I said no and talked to supervisor sherika anderson. She assured me that the charges will be dropped and she would just have to wait for approval (24 hrs) and gave me her email if I had problems. I emailed her, she never responded. Called a week later about the same problem. The representative (alan) said the charges will be dropped and I could minus them off my bill and just pay the remaining balance. I checked my online bill a few days later and the charges remained. I called yet again, told the lady the same story, she said she would just need to get it approved by her supervisor and they will be taken off. Spoke to the supervisor who said he'd give me a confirmation number. I received it. Yet AGAIN it was not taken off and I called again (last time) this representative (anita taylor) said that the previous records showed the claim was denied. I said well all the other people and supervisors told me that they would take it off and then why would they say that if in fact it was denied? I called a total of 5 times over this issue, each of them lying to me and telling me it had been taken off. Now I have a late charge for something that THEY TOLD ME TO TAKE OFF MY BILL. I think it is absolutely ridiculous to pay for something I didn't even do. I have been a loyal customer to verizon for 10 years. The minute my contract is over I'm taking my family plan elsewhere.

Verizon change my plan when I had two phones tied together. Their mistake, but won't fix it. Do I take my 5 phones and go???

Do I take my 5 phones and go else where????
Family dealing with live threatening illness has caused delay in staying on phone with Verizon to clear this up. I've been with Verizon since 2001 and I have 5 phones with them. I had unlimited data on 2 phones since data was available on cell phones. Now I only have it on one. They crossed my childrens phone with mine and this took off my unlimited data on my person phone. The other phone was not affected. On Jan. 14, 2015 they see where this happened and now say they can't change it back. "We know they have the codes to change this".
Nov. 2013 I placed order for two new phones for Christmas presents for kids.
Half the phones arrived and with the wrong size phone cases.
No phones until AFTER Christmas.
Due to family member in ICU for a month. Mom couldn't stay on phone with Verizon customer service, trying to clear this all up.
Phones, all but two are working, for a short period, then three not working right.
Kept calling and on Feb 2, 2014 Verizon wirless told me to take the phones to a local Verizon retail store to have them change the settings on the two phones.At that time Verizon changed my data plan service while 2 of my cell phones were connected together. Voice and messaging service wasn't corrected until Apri 2014l and new service plan was in place from date of first call about mixup, (Feb 2, 2014)
Repeated calls to fix situation lead to retail store, (Roseville, CA. on Douglas BLVD) removing sim card from new Iphone 5S, pocketing it and installing brand new sim card, but nothing done with Iphone 4S (that was still connected to 5S).
Two phones are separated now: "After Mother was getting all daughter's text messages/pictures from boyfriend and friends!!!!! EEWWWWW" and daughter got Mother's messages from everyone: "Oh, not so cool".
Phone call Aug. 30, 2014 lead to me being put on hold for "the next available representative" for 3 hours, 11 minutes and then the call was just disconnected.
I recorded the whole phone call on my Iphone 5S video function, which I can provide if needed.
More attempts to get unlimited data plan back on my phone has been meet with all "training excuses" taught to service reps. and I'm told they can't restore my original plan.
I know there is a code and the correct numbers that can restore this. I'm told this each time Verizon calls and wants myself or a family member to upgrade.
The phone call to customer service on Aug. 30, 2014 was to report my deaf daughter's phone being stole at the hospital ER. An order was placed and confirmed for a new phone to be sent overnight to my daughter.
The phone never arrived, no call from insurance company or Verizon as to why the phone was returned to them.
More phone calls lead to the discovery that "Leonard had typed in address incorrectly".
I had to go out and buy daughter a prepaid phone as texting is her only way of communicating her needs.
Verizon sent me notice the service to said phone had to have service charges restarted again, because it had been suspended too long. I was charged for said stolen, not replaced, invisible phone.
Received call Jan 14, 2015, sales rep. (female). Asking me to purchase new equipment. ?????
I explained all past issues and she contacted "Customer Loyalty" supervisor Lupee. at 11:00am. Arrangements were put in place for Lupee to return my call after he reviewed case on his desk.No call yet, I called them at 12:51 pm. The girl that answered asked me if there was a time set for the call back? I told her I understood he would call right back. 12:56 pm Lupee called back, (Note: look how fast the line of communication was on their end????) and we talked till about 2:pm.
After talking all that time, this is what Lupee had to say: "He isn't in position to make changes to my service plan......wanted me to take new one "The More Plan". I only want my "Unlimited Data Plan" back. I have now stated this 9 times to him. He was able to see where plan was changed, *without my authorization". Only corp. can make changes at this date. I'm not asking for reimbursement for additional fees charge all this time, I just want my "Unlimited Data Restored". Stop trying to talk me into another plan, to buy another phone, etc. "Please".
I'll call again when I have a whole day to waste.
I'LL KEEP ALL OF YOU UP TO DATE ON THIS ADVENTURE AS WE GO ALONG. I STILL HAVE HOPE THAT THEY WILL COME THROUGH SO I DON'T HAVE TO GO TO "S".
Today had to get number changed for the "old" phone that my daughter needs and I'm Paying For. The old number is a drug ring!!!!!!!!!
I will proceed with complains to corp and FCC and placing on Face Book.
We'll also contact 13 on Kurt News.
Linda Hoffman
408-6XX-XXXX

GrandmazChiz,
I am definitely sorry to hear about all that you have gone through. This is certainly not the way that we want to have your experience happen. I am wanting to help in any way that I can. However, since this is a public forum, I will have to reach out to you Privately. Please look for that in your inbox. Thank you.
ErinW_VZW
Follow us on Twitter @VZWSupport

AT&T Changed My Plan without my consent, took away my Unlimited Data Plan and 7500 rollover min

I have been a loyal customer since 2007. I have had AT&T's unlimited data plan on my iPhones since 2007. Well that all changed in May of 2013, unbeknownst to me! In May, AT&T took away my FamilyTalk Nation 1400 with Rollover minutes plan and arbitrarily enrolled my family in their 10GB shared data plan. We were not notified and we were not asked if we approved the change. We had about 7,500 banked rollover minutes. My phone is 1 of 4 on the family account. I had the original iphone in 2007 and have been with AT&T ever since because of the awesome $30 a month grandfathered unlimited data plan. To save money on minutes and texting, I moved my phone over to my family's shared plan about 2 years ago. I was able to keep my $30 a month unlimited data. Well in May, AT&T changed our plans and we didn't know. Had I been monitoring the bill, I would have likely caught this change. However, my parents were the ones paying the bill, and I would just send them my share every month. I received some weird text messages in the last few weeks saying I was getting close to my data limit. Hmmm, data limit? But I have unlimited data? That's when I went online, checked the bill, and saw what happened. I called AT&T, asked why the plan was changed. They claimed my sister made the change....I spoke to my family, including my sister, and no one had authorized the change. And since the monthly bill only increased by about $30 a month, my parents didnt bat an eyelash or ask questions when the plan changed. But we had a GREAT plan that was right for us, 7500 banked rollover minutes, and unlimited data for me. All that was taken away. AT&T says that since we didn't speak up within 90 days of the change, they cannot change it back. This is RIDICULOUS AT&T and I cannot believe this is how you treat loyal customers. Now we have an unlimited talk and text plan (which we don't need at all... we don't use that many phone minutes or texts... that's why we had banked 7500 rollover minutes you genuises!!) and a data plan with a cap at 10GB when before, I had UNLIMITED data. I am extremely mad that this happened. My family feels like we were slapped in the face. We want our old plan back. We want what we had on May 1 2013: our FamilyTalk Nation 1400 Rollover plan with our 7500 banked rollover minutes that we are entitled to, and my unlimited data plan for $30... because it was taken from us without our consent. If we cannot get our old plan back, the first chance we get once we are off contract for all of our phones, we are leaving AT&T and taking our business elsewhere. Has anyone had their plan taken from them without their knowledge? Lost rollover minutes? Been stripped of their unlimited data plan?

Hey JDom2, That really sounds like an rough situation.You're right, it doesn't make sense for AT&T to spontaneously change plans. Unless your account gets flagged for unusual usage, or needing help with billing reminders, a representative doesnt even open your account. It takes a representative to manually make some of the changes to your account, or of course of could do it yourself by logging into the webite. So ultimately a representative, either in store, or on the phone had to do it, while talking to someone. I personally can't remember a specific day or call 8 months ago, and it doesnt surprise me that your sister might not either. The new plan comes with unlimited Talk and Text. Rollover minutes are temporary minutes that fall off after a year and only get used if you go over your US voice usage. With unlimited, that's a moot point. AT&T starts sending text messages when you hit 65%. If this is the first time in months, you've used more than 6.5 gb, then this plan would've sounded amazing at the time. No conscientious rep would have reccomended make a change like that, unless your usage showed your usage showed you would have fit pretty comfortabled under 10gb. I might reccomend you check more what's changed in the last 8 months that your usage has been escalated. The sad thing is, customers who aren't used to paying a care to what they do on the phone, often leaves apps open unecasserily long period, or won't connect to wifi despite the faster speeds, or other things that are just generally a good idea for not just data, but general battery life and system speed. It's more just unfortuanate, whoever, perhaps your sister who was on the call when the change happened hadn't told you. Even if there was a misunderstanding, maybe she didn't understanding unlimited Talk/Text 10gb meant that was going to be the new data plan, instead of in addition to, if she mentioned it, then maybe you could've checked on it sooner. Reps usually are able to go back 60 days to fix bill issues, without clear documenatation. An overide from a supervisor, might let them go back an extra month, Sounds likes the representatives already engaged to see what's available, to just make sure you were getting all the support possible. If you really want to triple check if there' something someone can do, then of course feel free to contactATTCustomerCare to send a private message. I imagine, the rep who was originally involved in the conversation would have made explicitly clear that the old plans would not be available, and since your sister was authorized to make changes, (by virtue of being able to verify your account information). I'm sure it seemed like a good idea at the time though -Alex

Allow users change IP address without admin permission

Hi,
I want to allow (laptop) users to change the IP address without admin permission. Can this be done?
Thanks in advance.

the only way I know how to do that is by modifying /etc/authorization file to allow nonadmin users to unlock system preferences panes. see this post for details
http://discussions.apple.com/message.jspa?messageID=8959036#8959036
However, be advised that will will let those users unlock not just the networking system preferences but other system preferences as well. see the last post in the link above for a workaround to prevent that.

HT5625 how do i change my sercurity questions ? Because i forgot them and i cant buy nothing.

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Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
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Recovery Mode:
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Log in pic changed without my permission

I went to log into my MacBook Pro and noticed on start up that my log in pic has changed into an eagle head.. Have not changed it and this pic is not stored on my laptop! How can his happen? Is it possible that someone has hacked into it? I am on a secured wifi connection . Haven't changed pics or on contact book. Can someone gain access through your ip address on your emails?
Bit worried to log on incase my legal files are/will be accessed

If they made a plan change and set it to today. then you would only see the prorated data (i.e. only having 8Gb). What day does your billing cycle end?
I am not sure why they would change your plan without telling you? Even after you said no??

How can i change the plan i have for a new different one?

I have the plan Photography of Creative Cloud Student and Teacher Edition (anual). I Got it 2 months ago but now i need the indesign so i would like to change that plan for the "Abono completo for students and teachers 15,99 Euros /month. Where can i change it?

Upgrade single to all Cloud http://forums.adobe.com/thread/1235382 may help
But, I do NOT know if the above works for Education... you MAY need to cancel and buy new

Verizon changed my plan without my permission!!!!!!!!!!!! I called them and got no resolution!

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