Verizon Discounts

After viewing over 10 pages of questions about Verizon Discounts, I am appalled at the confusion about Verizon discounts. Surely there is a website or a section of Verizon's site that gives specifics about discounts. We need to know: What discounts are offered i.e. military discounts, employee discounts (what companies have agreements?), employer discounts (what employers have agreements?), AARP, unions (which unions), AAA, etc. Please list the discounts offered by Verizon and there won't be so much confusion. We may be eligible for a discount we did not even know about. Why be so secret about it? If Verizon offers discounts to their customers, let us know about them. I am retired and have no employer right now. Am I eligible for a discount through AARP, or perhaps through one of the unions I belong to?? Geeeeeeez why make this so difficult??
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Message was edited by: Verizon Moderator

Let's make sure to clear up any confusion, areacode270. We absolutely want our customers to get any discount possible through their current employer. Although the discount is offered to your Verizon Wireless service, the discount is actually a result of each individual company's agreement with us, which can change anytime. HR departments usually have a list of discounts their employees may be able to receive. Customers can also visit www.vzw.com/discounts to enter an employee email address or submit a paystub to see if a discount is offered. Most discounts do require you to be a current employee. There is no AARP membership discount, but what company did you retire from? Were you ever in the military? We're not hiding any secrets and would be happy to see if there's a discount offered to you.
Thank you
KathyH_VZW
Please follow us on Twitter @vzwsupport

Similar Messages

Verizon discounts eligible through Apple?

I am getting the iPhone 4S ASAP which would be this coming Friday. Verizon has given my account $100 towards a new phone of a new 2 year contract. I was wondering if that when I get the phone through the apple store online (personal preference), will I able to use that $100 towards the new phone? I realize that his is a question to ask apple, but I have already asked them and they told me to contact Verizon.
Thanks!

Good morning and thank you to kaebfly and gina7289 for your responses!
As previously mentioned, if you are eligible for the New Every 2 discount, it can only be redeemed through Verizon Wireless, as we cannot tell any other store or company to give you an additional discount. Therefore, it is best to place your order through My Verizon if you would like to use your New Every 2 credit.
Thank you,

IPhone 5 with Verizon discount + $35 cash back

Hey guys,
So I got an email about this discount on Verizon 8-10% discount on your monthly bill + new customers get $35 cash back on the purchase of any device (Android and iPhones). Apparently it works for everyone as long as you buy a device. I am not eligible for an upgrade yet but my brother used it and the dsicoutn was applied on the family plan. Here is the link to that promotion

It seems like a pretty good offer since it is impossible to get a discount on the iPhone 5. I do have a question though? I you purchase several phones in a family plan do you get $35 for each phone?

I called to enroll in a verizon discount plan offered by my wife's employer, as we were finishing that up online, we were no longer able to make calls. We are able to text, however.   Has anyone else had a problem like this?

One of our phones received 240 voice mails from Verizon! I called support and they opened a ticket, the support guy was helpful and tried a bunch of stuff, but he couldn't figure it out and opened the ticket, etc., and told me it would probably be fixed in a couple of hours and that I'd hear from them.   That was last night.   I called this morning and another rep told me that I probably wouldn't hear anything until Monday.
The guy last night said they things went well during the storms on the East Coast for the network, but that there is something that is causing problems "rolling westward" since then.   I am in western Colorado.   Anyone else having any trouble?

We were told by the rep that we had to do two different orders so we did them one at a time with him on the phone walking us through it. I'm not sure what numbers are the actual order numbers because it seems the order number on the one phone I did recieve was different from the number in the email. The "order numbers" on the two emails were (removed) and I think were stated as "online order number". The whole thing was just so dissapointing. Spending all that time on the phone and my pc (on hold waiting for a rep, having the rep try the order, walking us through the order), my wife thinking she was finally getting a new phone that worked, etc, and finding out TWO days later?? I actually kind of felt bad for the rep I talked with yesterday because he probably gets beat on all day long if this kind of thing happens often, which from the posts, seems like it does. Of course I was less than pleasant with him struggling to understand what had happened and what could be done about it. If something can be done it would be appreciated. A CS rep can speak with me as well personally on the (951) number if they wish. Thanks.
"You can not do a kindness too soon, for you never know how soon it will be too late" R W Emerson
Private info removed as required by the Verizon Wireless Terms of Service
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I have Employee Discount

Hi,
I have a discount through employer, been on it for about 5 years. I just renewed it about 4 months ago through email prompt, and saw Verizon trying to charge me full price without the discount. The rep manually discounted the unwarranted charge a few months back. Now this bill cycle Verizon is again trying to fully charge me again??? Verizon makes it so so soooo difficult to contact them. I try live chat, nothing. No Verizon email to communicate issue. I wonder why this simple issue is a such a problem for Verizon? I really watch my automatic account bill withdraws. A lot of people I know DON'T. I wonder how many people have been overcharged, by such obvious common knowledge of people not being aware of their auto withdraws??? Hmmmmmmm.

Contacted my employee HR to inquire about any changes to my Verizon employee discount. I signed a contract with the total and discount included as an educated decision last year, I could of gone with another cell provider, and now this contract has changed per Verizon? I don't know if this is legal.
I read the pdf on the employee discount, and it does not address a loyalty plan, and my coworkers are all still getting their Verizon discounts?
All I know now is that when I recently called Verizon and I talked with about 5 reps, they all had very different stories.
also, is that I had a employee discount, I renewed it by giving my employees email (removed) to Verizon. The last rep I talked with a few months back, put me in the system with my employee discount, and prorated the my money back. So, I'll keep inquiring to get to the bottom of this issue, find out also if a contract can change in the middle of a plan by these factors? I'll keep asking around, and might contact BBB for further help if needed.
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What does it take to get a military discount...

Okay, I went ahead and changed my plan to, surprisingly, a reduced price. Had to call in to get it, since the website suggested I take the great deal of nothing much extra except the $20 increase in my monthly charge. I was on the site trying to figure out how to REDUCE the charge!! Anyway, a customer service rep helped me out by phone and I am happy with that. Didn't need unlimited data anyway, but got 500MB which is good for my wife and I. Don't need unlimited voice and SMS either, but this ended up being the cheapest (wouldn't mind a smaller, less costly Share All package...)
Now I am trying to get the military discount as a retired army type person. I went to the nearest Verizon with my DD214 and ID card, was greeted a the door and put on a waiting list.3 hours later I was still number 3. I don't have time for that.
So I went home and tired on line. Verizon doesn't make it easy for a retired military person to get the discount. The discount page, which mentions the discount, is set up for corporate discounts. So I put in the information asked for along with my AKO email address. Got a message with a link that didn't work. So I call to customer service.
The guy I talked to had me go through the whole process again, even though I repeatedly told him that this pathway was the exact same dead end. He "knowingly" told me to keep going. Well, guess what happened. "Surprisingly" I got a message with a link that didn't work.
He directed me to another link that asked for a pay stub. SUPPOSEDLY a DD 214 was good enough to get my discount!!! I asked about that and he told me I needed a pay stub. I know better, or at least I think I do. Anyway, I uploaded by DD 214 instead.
Now I have been told that my PAY STUB was not valid for a discount. My next question is pretty simple... Did ANYONE READ the document? Next question... WHAT are the requirements? IS A DD 214 SUFFICIENT? According to the lady at the store it IS.
Is there any page on the Verizon discount webpage maze where I can submit a DD 214 to a PERSON who will read it?
Would it be possible for a webmaster to simplify the maze for military discounts?
I am doing all this in an attempt to get Verizon down to an acceptable cost level. I am already looking elsewhere and doing the math and if I don't get this discount I will be heading to another carrier.
5 year customer, shaky on year 6

Hey there alfromcolorado,
I want to start off by thanking you for your continued support to our country. Verizon Wireless and I appreciate all that you and your fellow service men and women do. Keep up the great work. I absolutely want to make sure that you are receiving the proper discounts.
The DD 214 is a valid document and I apologize that you have had some troubles uploading it. If the website is giving you issues I would recommend taking your DD 214 into one of our corporate store locations. I know that 3 hours is a long time to wait, but I can assure you that is not the normal wait time at a store location. Visit http://bit.ly/3SdsA to find the closest store location to you.
I am confident that we can get your discount added and continue our relationship for years to come. Thanks again for all that you do.
NicholasB_VZW
Follow us on Twitter @VZWSupport

Law Enforcement Discount rather disappointing

My husband recently became a Law Enforcement Officer, and we heard that Verizon offered great discounts to LEO's, including 23% off plans, no ETF's, upgrade eligibility every 10 months, and even unlimited Data (which is now unavailable to most everyone else). So we began doing research, and were disappointed to find that those discounts are only available through the Fraternal Order of Police Corporate Discount (http://azfop.com/fop-member-verizon-discount/), which has no contract with the department my husband works for. The only other discount available is 15% off our plan (compare that to Gap employees who receive 25%, and Coca Cola employees who receive 25-28%).
Now, I don't mean to be "that customer" who complains and complains until they get what they want, but I find it disturbing that Verizon seems to appreciate our public safety workers so little (No discount is offered for ANY military, at least not where I could find it).
All across the country Law Enforcement Officer pay is either decreasing, or going stagnant due to pay-freezes, while the cost of living is increasing. I for one would like to see Verizon show its support for those who help protect our society on a daily bases, and do this small favor for us (Verizon would have nothing to lose and tons to gain). Even if you started offering 50% off your plans, unltd data, and free smart phones, I suspect you'd still be making money off us, just not as much as you COULD.
Oh, and while you're at it, you should start extending your discounts to LEO Retirees and Military Retirees. While searching for an existing post on these forums I came across several posts by LEO's who lost their 15% discounts once they retired. That's just sad...
So what do you say Verizon? Will you show more support for our LEO's and military and offer some better discounts (not connected to a union)? Or will you just say "f*** the police" like so many others nowadays...
For everyone's reference, these are some discounts offered by Verizon's competitors:
Sprint
Law Enforcement
25%
ARMY/USAA/Military/Airforce
5%-12%
AT&T
Gov. Military and First Aid
15%-19%
Army & National Guard
19%

Each employee discount is unique to each company or organization. The rate and peaks depend on the amount of business that company or organization has with Verizon Wireless and what the two companies have negotiated into the agreement. For example, very few companies have extended the employee discount to their retired employees.

Starting in June of this year I had been trying to apply my company's...

Starting in June of this year I had been trying to apply my company's
Verizon discount to my account. The first time I went in the tech said that
in order to do that the account, which was in my wife's name, would need to
be switched to mine. But after doing some checking he said that wasn't
necessary and that they would send an email to my work email which would
include a link. I was to click on the link and then follow the instructions
and since this was being done from my work email the discount would be
applied to my account. I did that and naturally the discount never appeared.
I went to the store again 2 weeks later and attempted to do the same thing
and was told the computers were down and they couldn't help me.
I returned again the next day and the computers were still down. I went in
again the next day and the computers were back up and a tech tried to
change the account to my name so my company discount could be applied but
was having trouble getting the name switched. He phoned someone at Verizon
and worked with them for a while and eventually put me on the phone with
them. I gave them my information and told them what I wanted to do and
after some time with him he said that the discount had been applied. Again
the discount never appeared.
The end of August I went into the store with the intention of not only
trying to get the discount but to upgrade 2 of the 3 phones on my account.
We picked out the phones we wanted and discussed an upgrade to the account
and got all of that settled. At that time I mentioned that I wanted to
change the name on the account so I could get the discount and the tech
mumbled something and then told me that he couldn't do that. We continued
with the phone and plan upgrades and left the store. What I found out later
and what the tech failed to tell me was that Verizon was offering 1 Gig of
data per month for each upgrade, so I got 2 addition Gigs a month for free
which did show on my account summary.
The following week I again went into the store in an effort to get my
company discount. I was told again that the account name would need to be
changed to mine which I agreed to. After an hour and a half, 2 techs and 2
calls to Verizon the name was switched and the discount applied, at least
that was what I was told, I'll verify that when I receive my next bill. At
that point I asked if the 2 free gigs were shared data and was then told
that in order to change the name on the account the old account needed to
be closed and new one opened with my name and because of that any
promotions that were on the old account no longer applied. I was never told
this at any time during the process and if I had known I might not have
changed the name in order to keep the free data. This also wouldn't have
been a problem if the account had been changed any one of the 5 times I
tried to change it prior to it actually being changed. This whole ordeal is
completely unacceptable and was incredibly frustrating. I lost 2 gigs of
data, which has disappeared from my account summary and which I still feel
I'm entitled to, because of the incompetence of not only one Verizon tech
but several of them.
I am wondering if anyone at Verizon is interested in resolving this issue
by giving me the 2 gigs of data that i deserve.
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

New BrightSide Questions and Comments

I just got my BrightSide. I was eligible to upgrade about 4 years ago, but haven’t because of Verizon’s selection of basic phones. I looked into upgrading because I read on a news website that Verizon was going to start charging a $30 fee for upgrading. I did not see anything about this anywhere else. Also, I found out after I opened the box the box (which would cause a $35 restocking fee if sent back) that Best Buy and Radio Shack are selling the phone for $70 less. That’s $70 after my Verizon “discount”. I never thought to check elsewhere because I figured that Verizon would have the best price.
Overall, I really like my new BrightSide. It’s almost like a smart phone without having to get a data plan. I have some questions and some comments for those who are interested below. I tried to get answers from Samsung, but their support sucks. One person would tell me one thing. I would reply, get another person, and they would tell me something different.
Questions:
1) Is there a way to take pictures in “portrait” mode?
2) When a picture is taken in “send message mode”, it saves it at a lesser resolution as if I would use the camera (I have the camera set at 3.2 MP), take a picture, save the picture, then attach it to a message. Is there a way to keep the higher resolution of a saved picture? With both ways, the picture is “reduced” to send, but the saved picture resolution is still higher.
3) When I open my picture gallery and the picture has the arrows on the side, I can “slide” through my different pictures if I touch the current picture. By touching the current picture, it also zooms it. If I pick the zoom option when a picture has the arrow to the sides, the picture zooms, but does not let me “slide” through my other pictures. Is there a way to slide through my other pictures if I pick the zoom option?
4) The phone has a display and phone lock. Is there a way to do a phone lock quickly without having to go to the security settings and entering the security code? I do a phone lock because the display lock button is in a poor location. If I do a display lock, I usually hit the display unlock button when putting it in my case.
5) How do I know when the phone is fully charged? When I check the screen, all I see is something saying to unplug the charger to save power. My old Motorola phone had a message saying that it was completely charged.
6) Does anyone know which Samsung software can be used to sync Outlook to the BrightSide? Samsung has Kies, Mini Kies, and New PC Studio. As mentioned earlier, Samsung was not very helpful.
7) I have the text mode set to “Abc”. I usually double space between sentences when texting. If I go one space, it stays “Abc”. If I go two spaces, it goes to “abc”. Is there a way to double space and keep “Abc”? That’s the way that it worked with my old Motorola phone.
8) Can I use a microphone that is included with a wired headset?
9) There is a place for a strap attachment. Does anyone know what would work here? I think that the phone would be easy to drop.
Comments:
1) The charging cable is also a data cable. I figured that I would mention this because I did not see it anywhere in the documentation.
2) I don’t like the “limited” video resolution.
3) I don’t like that the camera does not have a flash. I also would have liked a little better camera resolution.
4) The manual and Samsung says that you can only use a microSD memory card, but you can use a microSDHC card. These are also cheaper if you don’t buy them from Verizon.
5) I sent myself a text message with some phone numbers in it from an email address. When I opened the text message, the phone recognized the numbers as phone numbers. I touched a phone number and I was asked if I wanted to call the number.
6) I have big hands, but have no problem using the QWERTY keyboard. The keyboard is one of the reasons that I bought the phone.
7) I like how the Brightside can “read” text messages.
8) I like Notepad. It comes in handy saving info sometimes.
9) I don’t like the plastic battery cover.
10) The voice recognition works well for me.

I have the Bright Side as well.....while I like the large screen (makes it easy to read @ night), I feel my "old" LG flip phone had more to offer than this one. A person needs more than 14 days to really work w/ this phone.
I was very unhappy that I couldn't change the color, style & put colored icons in my texts. Also, my phone shuts its self off whenever it wants which is a pain !
The salesperson that, more than happily, helped me with this phone, said "he didn't know anything about it and would I let him know how it worked". When I tried to reach this person again, he never returned my call. Not a good thing.
The camera is pretty good and I find mine does have a flash, nothing you can turn on or off, it just happens if it's dark enough. I would, however, like to be able to zoom in for a closer, clearer picture.
I would NOT recommend this phone to ANYONE! Oh yes, it's supposed to be Blue tooth "compatible" , that's a farce. You'd be better off buying a head set/ear buds to use...of course it's not a convenient as the Bluetooth would be, you'd be tethered to the phone BUT, hopefully it would work better.
A sales person from one of the Verizon call centers said I could replace this phone with a different one, nothing said about having to pay extra. You can bet i'll be going back to LG phones!
I know this doesn't address any of your concerns but just wanted you to know your not alone in disliking the Samsung Bright Side.

Account holder role

I have been a Verizon customer for many years. I have worked for an employer for 7.5 years, this employer has a Verizon Discount plan, I enrolled recently, I get 15% but not wife....
I asked her to check with her employer and hers offers a 22% month and 25 on accessories....
I would like to make her the account holder since she will receive the larger discount.
Is their anyway for us to switch the roles. Also, will I also receive my Employer discounts on my account, if she receives hers as primary. Since before I received discounts and she received none....
Thank you

Is their anyway for us to switch the roles. Also, will I also receive my Employer discounts on my account, if she receives hers as primary. Since before I received discounts and she received none....
Thank you
No your discount will be gone.

Verizon Steals Vets Unlimited Data Plan & Veteran Discount

Whats to stop me from Filing an FCC Complaint?
1. I was promised I was qualified for Edge Program this last Nov. Waited a couple days and went to the Verizon store on my birthday to get my new Note4 and get on Edge. At this moment the sales guy said i didn't qual. because I had a late pmt within 6 months. I of course was very upset and called Verizon to verify and sure enough they admit the initial sales people were wrong and i didn't qual for Edge.
Great birthday right!? Couldn't get worse right? Wrong, I was lucky enough to find the worst barber in town...terrible haircut!
2. Ok so now I've conceded to suffering with my troublesome Droid M, I figure i will finally get tech support on this. 3 days later i receive a replacement and 12 hrs later i realize this one is just as bad as the previous. I call back tech support, get transferred to a second tier supervisor who states that the issue with the phone is either Me or the phone case. She insists that before she will allow a replacement i must use the phone without the case for a couple weeks. WTH!? I ask well ok, Im tough on my phone so if this one breaks because it has no case do i pay or verizon for deductible. I do she says. Arghh! Are you kidding? I seriously looked around to see if there was a camera and if i was being Punked, of course not.
So I do it, actually has been several weeks and same issues, Called tech back and guy there says he's nvr heard of any reason why a phone case wld be the issue. He says that every time tech support has to send a phone back it looks bad on them and thats probably why she lied/sidelined me. He was helpful got me scanned for a virus, found one and hard reset. Sadly same issues but now i have a replacement.
3. During this whole ordeal trying to sort out my Edge fiasco and phone support it brought to my attn. that my grandfathered plan with unlim. data was stopped and i was put onto an expensive 10g phone plan during the time i was trying to get the edge program in Nov. Well now its Feb at the point so of course its too late they say to fix the problem! Has to be done within 15-30 days, so within the billing cycle...convenient huh? Okay so I can submit a review to change it back so i do. Denied, says its denied because its passed the 15-30 day period. Wait!, I had to submit the review to override the 15-30 day timeframe yet review is denied for the very same reason!
4. I am told while trying to fix above issues about a week ago that Verizon decided to take away my veterans discount of 15%. Apparently this happened several months ago. They wont back date they won't retroact it. In fact to reapply for this discount I was told to go online to verify for it.
Guess what? Vets can't verify online. In fact as I was just told today We Vets have to bring a dd214 or vet advantage card down to a Corp. Verizon store so they can copy then fax it to somewhere. Then after a couple weeks it will be applied to the following billing cycle. Not prorated or retro discount here either...no surprise.
Verizon still refuses to make good on false promises of Edge program, Fixing their error on changing my phone plan, and reinstating my Unlit. Data plan i have had for the last 8 yrs.
Has anyone else out there had similar issues or is it just me Verizon seems to hate?
I wld have left Verizon months ago after the Edge issue but sadly phone reception here is bad without them. Also Im very stubborn and I won't quit until Verizon makes this right!!

Obviously nothing is stopping you from filing an FCC complaint. Does not mean it is a valid complaint, though.
1. You had a late payment and therefore did not qualify. Additionally, had you actually completed an Edge agreement, you would have lost your unlimited data as it is not allowed under Edge.
4. Verizon occasionally requires re-certification of discounts to confirm that the discount is still valid. This has been the case for a couple of years now and is stated on the discount page. Additionally, you can do so online HERE and HERE.

Verizon Edge with no discount and 4 hours of wasted time with Customer care

So far my experience with Verizon has been far short of superior as it should be for the number 1 carrier in the nation. I tried to open an account using the Edge program and did not qualify. This was on the same day that the down payment for the Edge program became available. I called to determine why I was ineligible and try to find out if there was any way to become eligible and was told no and was told several times to just start a 2 yr agreement. 1 hour wasted when I could have just paid a down payment that day and none of these future problems would have occurred. Fiance opened an account in his name on the Edge program for me. I already had a prepaid account with a telephone number I wished to keep but was told in store that this would not be possible. Account was opened with a new telephone number which I will refer to as telephone number A. I contacted customer care and was informed that it would be possible to keep my telephone number which I will refer to as telephone number B but was unable to do get it done at the time due to not having both of my phones with me. 30 minutes wasted as it should have been done in store the number transfer. Was able to call back later and get my prepaid account with telephone number B added to my new account with my telephone number A. We then proceeded to switch telephone numbers so that I had my original number, telephone number B, and then cancelled the additional line. 1 hr and 30 minutes wasted!!! New single line plans come out and I chat in to change my calling plan to the Single line plan with 1gb of data for $60 and $50 with my Edge discount. Chat representative changed my plan to the More Everything plan with 1gb. This was not at all what I wanted as I'm trying to save money and I was hit with a huge bill. Called in about bill got plan sorted out and am informed I no longer have the Edge discount because I'm using telephone number B. I'm informed the Edge discount was applied to telephone number A and I can not have that discount using telephone number B. This by the way took over 2 hours after I was informed by the customer care agent on the phone alot of inaccurate info. I was informed the 1gb single line plan was a loyalty plan and I was not eligible until my account had been open for 1 year. I was also informed that the Edge discount did not apply to the single line plan. 2 hours wasted After speaking with a supervisor I was still unable to have my Edge discount applied. How can this be Verizon? How can I purchase a phone on the Edge program, be given a discount and then have it removed simply because I wish to use the telephone number I've had for over 10 years? I WAS NEVER ONCE INFORMED I WOULD LOSE MY DISCOUNT!!!! I went from prepaid to the Edge program because I wanted a new phone and 4G and because of the Edge discount making it very close to what I was already paying. I've wasted 4 hours on this when all of this should have been done in the begging. If I had been able to put a down payment down I could have had my number then 90% of these problems I wouldn't be having. You can't tell me there is no way to use my number and not get the Edge discount. VERY UNHAPPY!!!

So ChristinaB_VZW replied to my post. You would think I would get a little further help regarding my issue, correct? WRONG!!! I told her thank you for helping me and she asked me to reply back with my original message copied and pasted which I did on 4/8. I waited until 4/17 and had not heard back so I responded back to her. Still haven't heard anything from her. Do they simply post on these forums so that customers have the appearance of receiving assistance so that in public it looks as though I've been helped when in actuality still nothing has been done. I could understand if I was begging for a new phone or wanted $100's of dollars off my bill for no reason but I'm not. I want the discount that I should be receiving as part of my VERIZON EDGE AGREEMENT. This is the worst experience I've ever had with any kind of services for money. I know one thing for a fact and that's one you are a customer you no longer matter. So thank you ChristinaB_VZW for making Verizon appear to care about customer issues when in actuality they do not. I will be sure to never recommend your services to anyone and to reference this issue and lack of customer support for that reason.

Switched to Verizon and bought my phone and plan in Feb, submitted all paperwork to receive a discount because company I work for uses Verizon. Was told they lost the paperwork in Jun and I could verify my employment by using my employee e-mail. Did thi

Switched to Verizon and bought my phone and plan in Feb, submitted all paperwork to receive a discount because company I work for uses Verizon. Was told they lost the paperwork in Jun and I could verify my employment by using my employee e-mail. Did this and here it is towards the end of Sep and I still don't have my discount!! Very frustrated and think maybe I should have stayed with AT&T.

I'm so sorry about this, Vboozer! You should definitely have your discount! When you submitted the email, did you get any kind of a confirmation? Did you get an email at your work email address from Verizon Wireless? You can check and register for your discount here: www.vzw.com/discounts
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport

Verizon never applied employee discount

When we first signed up in a store, the rep told us he'd take care of the discount. What this meant was that he butchered the company email address. Once we got that straightened out and were receiving e-bills at said company email address, I *assumed* the bill I paid each month included the discount. After 18 months of paying what I thought was a bill that included a discount, I called to ask where exactly the discount shows on my bill and was informed there was NEVER an employee discount applied and that it's my fault for not noticing it (therefore no retroactive credit will be applied).

Did they ever resolve this issue? Same thing with me. I joined Verizon because of this program, and I figured out after two years they didn't apply the discount! I feel like an idiot, but I created the account and my spouse paid the bill. Over two years amounts to over 400 dollars. Now that my account is up I decided to look at all available plans and offers, and finally realized that the discount was never applied! They won't offer me anything. After two years and thousands of dollars, Verizon will not help me with this. I assumed and trusted Verizon to set up my account properly, but now it's my fault for trusting them.

Does anyone at Verizon KNOW exactly what is going on with corporate discounts???

<< Branched from an old discussion >>
I have applied for the discount & will wait for it to show up on my bill.
I am wondering if we must have our account contact email address as our work address too? Or do we just need to supply our work email address to the application page, and after receiving the email (at work), fill out the form. I'd like to change my account email back to my home email, but I don't want to endanger the discount.
Thanx,
-TyD
Message was edited by: Verizon Moderator

TyD59 wrote:
I have applied for the discount & will wait for it to show up on my bill.
I am wondering if we must have our account contact email address as our work address too?
No - your contact email/profile email can be different. The work email is only used to verify that your company is eligible for the discount, if "[email protected]" is on Verizon's list of companies that give discounts, then it's automatically applied. You can use any email you want for your contact information.

Verizon Discounts

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