Verizon filtering OUTGOING email as spam now

My sister sent me an email with a home listing of a house she wants to buy.
I tried to forward it onto other people that I know.
However, I get this from Verizon's mail server:
9:58:43 PM S:550 5.7.1 The message you attempted to send was determined to be spam. Please visit http://www.verizon.net/spamfaq for more information.
Seems all of a sudden Verizon has determined that they'll filter their outbound email for spam, you get NO recourse if they falsely identify something as spam, you cannot call, contact anybody about it and all verdicts are final.
This is the last straw.  In 6 months when my contract is up, I'm switching back to Road Runner.

So I'm guessing you're using verizon.net email?
You're going to switch to RoadRunner and use their email now?
You'll have to service, sign up for new service, and equipment/etc..etc just to switch email accounts just to fix a "spam" issue, 
Why not just use a better email provider?
Use gmail or something, then your email itself isn't tied on your ISP.

Similar Messages

  • Verizon marking my outgoing email as spam; thanks, thanks a lot

    Is anyone else as sick as I am of Verizon's "know more than you" "big brotherish" attitude to us customers.
    I'm trying to send email (not mass, just one email) to a client, and Verizon marks it as spam.
    This is a critical email the customer is expecting.  Couple of links in the emai.  
    Fios is nice, but not THAT nice if I can't even send a freakin' email... I might as well go back to Earthlink or Cox!  In fairness, about 95% of my outgoing email goes through just fine, but 2-3 times per week, when I send an email to someone, I get the dreaded {word filter avoidance}response from Verizon which says...
    and yes, i send the "offending" email off to the {word filter avoidance} genius people at [email protected], but can you contact these ivory tower {word filter avoidance}?  No.  
    No, the only thing we can do is hope and pray these jerko**s unblock us and let our email get through.  
    Verizon, if you're listening...{word filter avoidance}

    Normx wrote:
    Nothing is free.
    This is not a personal attack, but your answer “free email solutions” doesn’t fly.
    I pay for email service from Verizon. The cost of Verizon e-mail is built in to the dsl service.
    Yes, e-mail from Verizon is advertised as a “free” service. However…
    You can only get that “free email” if you purchase service.
    And that’s not free.
    http://www22.verizon.com/home/fiosinternet/
    First, the good news:
    I rarely get spam from the Verizon server (I have 6 accounts/sub-accounts thru Verizon, using outlook express, 1 or 2 spam a month).
    The bad news:
     I have enhanced dsl and have been experiencing random spam blocks.
    Yes, I took the time to read the spam faqs and dozens of the postings in this forum.
    Yes, I have the latest setting for outlook express http://www22.verizon.com/Support/Residential/Inter​net/fiosinternet/email/setup+and+use/questionsone/​...
    Yes, I know the e-mail limits, 100 names per e-mail, 500 e-mails per hour
    https://my.verizon.com/central/vzc.portal?_nfpb=tr​ue&_pageLabel=vzc_help_policies&id=EmailPolicy
    Yes, I have repeatedly sent the same email to [email protected]
    I understand the difficulty of filtering spam, but it seems there should be means test that says if I send 1 email to 1 person, that’s probably not spam. After all, if the spam filter is really just a program, then it is using a numerical assessment, and the parameter has been set to ignore this..
    Thank you for your time to help, but telling paying customers we don’t really have that good  of service  as we advertise, isn’t a solution, it’s an excuse.
    Respectfully,
    Norm
    As a fellow paying customer (note that this is a peer-to-peer forum), I'm not making excuses. I'm stating facts. There are free email offerings that are better than ISP provided email. Period.
    If you want to use Verizon's email, that's your choice. If you want to switch to another ISP and use their sub-par email product, that is also your choice.
    It just doesn't make sense to me to trade excellent internet for not-as-fantastic internet just to use a "better" email product when there are actual better email products available for free that are not ISP-dependent.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
    "All knowledge is worth having."

  • Verizon yahoo outgoing email server down?

    two days now, can't send email.  exact message from outlook is: 
    Task - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
    have had the same DSL for 9 years..
    occurs on outlook 2010 under win7 x64 ultimate, outlook 2007 under vista x64 ultimate, outlook 2007 under vista premium, and outlook 2003 under XP64, (all different computers).
    outgoing server name has not changed on my end 'outgoing.yahoo.verizon.net'.
    is the outgoing email server down?
    ping shows timeout  to 98.139.211.191  smtp.vzn.mail.fy4.b.yahoo.com  (25% loss of packets)
    Solved!
    Go to Solution.

    Change port to 587 and give it a shot..

  • Does Verizon block outgoing email?

    I have three email accounts, one from gmail and two from owned domains.  I use Thunderbird to recieve and send email.  For the past week, I have not been able to send email from one of my email accounts.  This is the error that I receive:
    An error occurred while sending mail.  The mail server responded: Unauthorized relay msg rejected. Please check the message recipients and try again.
    I have checked my settings, and nothing has changed in the last week.  The only "work around" I have is to use send through one of my other email addresses.
    Email comes in fine for all three email addresses.  And I can send fine with two of them, gmail and one of my owned domains.
    Please let me know if Verizon has started to block the sending of some emails and what I might be able to do about it.
    Thank you,
    Anne Plouffe

    Verizon recently started implementing port 25 blocking as a way to combat spammers on their network. If you are using your non-verizon.net address to send via a pop3 client, this may be the cause of your issue.
    There is more information available at http://www.verizon.net/port25
    If you have any questions about the information found there just say so, and myself or one of the other forum members will do our best to find an answer for you.
    Hope this helps!
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
    "All knowledge is worth having."

  • New incoming & outgoing email settings won't play nice with Spamihilator.

    Spam filter Spamihilator automatically changes the new Verizon incoming & outgoing email settings in my email client Thunderbird. Thunderbird and Spamihilator render each other useless with these new settings in effect. I had to disable Spamihilator and manually change ALL the incoming and outgoing settings to get my email back up and running with the new settings. So everyone, check your spam filter. It could be the cause of the problem.

    Spam filter Spamihilator automatically changes the new Verizon incoming & outgoing email settings in my email client Thunderbird. Thunderbird and Spamihilator render each other useless with these new settings in effect. I had to disable Spamihilator and manually change ALL the incoming and outgoing settings to get my email back up and running with the new settings. So everyone, check your spam filter. It could be the cause of the problem.

  • Outgoing Emails Denied as Spam - Keeping me from finding a new job

    I have been trying to send a couple of emails to apply for a new job (having been unemployed for almost 2 years) and now these emails are getting rejected as being outgoing spam.  Both emails are direct to recruiters with my resume attached and a link in the message body to my portfolio.  I tried sending them as Verizon instructed to [email protected] but that did nothing.
    How an I supposed to find a new job if Verizon rejects my emails applying directly to companies and recruiters??  This is ridiculous on Verizons part.  What is the solution??
    Thanks,
    Eric

    Try going to www.isnotspam.com and sending your email to them.  they will identify any red flags, and tell you what you can change to make your message go through without getting bounced back.  

  • All Outgoing Emails Marked as SPAM

    As of today, the primary PC we have used for years for our main .net account has all outgoing email marked as spam and blocked. Even single addressee, no content emails are bounced back as SPAM. I can still receive on the primary PC, and still send from other devices with the same account. I have deleted and re-added the account on the PC to make sure the server and port settings are current to no avail. Any thoughts on what might have happened?

    As stated in the Spam FAQ page, you will not get any response when sending the message to [email protected] for review. You attach the message that you are unable to send, and they review it. Depending on the outcome of the investigation, the filter will either be updated to allow the content that was previously blocked, or it will be determined to be a legitimate block and no changes will be made.
    Some troubleshooting steps you can try:
    If you have a signature, try removing one line at a time from it and attempting to send the message again. Some signatures look like "ads" to the filters, apparently.
    If you are using a pop3 client (Outlook, Outlook Express, etc.) try sending your message from the verizon.net website. If this resolves the issue, then it is something that your client is adding to the message that is causing it to be blocked.
    If the Subject line of your message has a whole bunch of "Fwd: Fwd: Re: Fwd:" try removing some of them.
    Remove any links/URLs from the email one at a time to isolate if one of them is causing the block.
    Some people have suggested sending the message to [email protected] for investigation. This may work for you as well.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
    "All knowledge is worth having."

  • Dreamhost blocking SMTP outgoing email sent via MiFi 4510L hotspot

    I've been using a MiFi 4510L as my only internet connection for about a year, and have been happy with it to date.  Dreamhost.com is my email host (and web domain host). 
    I haven't been using the MiFi for a few days.  Today I was  unable to send any messages via the MiFi  through Dreamhost's SMTP (outgoing email) server.  This happens both when sending from my laptop's email client (Apple Mail) and also from my iPhone when WiFi (i.e. the Verizon MiFi connection) is enabled.  It's not a mailserver authentication issue -- incoming email works, Dreamhost webmail send and receive  works, and I can send from the (AT&T) iPhone with WiFi turned off (i.e. through AT&T's cellular network).  I contacted Dreamhost support, who said:
    - - - - - (begin Dreamhost response) - - - - -
    DreamHost now performs spamhaus RBL look ups when using an smtp client such as Apple mail. This is to prevent spam from leaving our network. The issues you are describing is what happens when you attempt to send email from an internet service provider (ISP) that is on the spamhaus blocking list. Switching from wifi to 3g will change that IP address that we look up prior to sending the email. For the device that is blocked we can only recommend that you contact the ISP and ask them to either give you a different IP address or work to get their IP's delisted.
    - - - - - (end Dreamhost response) - - - - -
    I take this to mean that Verizon 4G LTE IP addresses have somehow been added to Spamhaus's database.  Has anyone experienced this issue with sending email through a Verizon  device using Dreamhost SMTP?  What are my options?
    Message was edited by: John Ciccarelli  (New information: Dreamhost suggested using WhatIsMyIP.com to determine my IP address.  It returned 166.250.33.162 and sure enough Spamhaus has that in its PBL and XBL lists.  However, I'm using Authenticated SMTP (port 587), not the unauthenticated port 25.  Are Verizon servers somehow listed on Spamhaus?)
    Message was edited by: John Ciccarelli
    More research: I repeatedly shut down and powered up the MiFi.  Each time up, WhatIsMyIP.com returns a slightly different IP: 166.250.33.162, 166.250.32.186, 166.250.34.151, etc.  Lookup shows these IPs are associated with vzwdomain.com or myvzw.com, not surprisingly.  So presumably the MiFi gets mapped to a different actual IP each time it connects.  The first of these 3 IPs showed up in Spamhaus's PBL and XBL lists; the other two just in the PBL list.  Perhaps if I keep powering off/on it'll eventually connect via an IP that isn't on Spamhaus's list. 

    Are you using Mail app? You need to make sure the Outgoing Mail Server settings are exactly how your ISP recommends. So give them a call.

  • Wrong outgoing email address

    Hi,
    I have several email accounts set on my Mail. Recently outgoing email messages that I had sent from my A address, where arriving to the recipients as if they where sent from my B address. If I temporarely disable my B address from the advanced tab, and I relaunch Mail, things work properly again. But as soon as I enable address B, it starts doing it again.
    Any clues?
    Thanks,
    brunus
    Message was edited by: brunus

    Hi brunus.
    I’ve never seen this particular problem reported before and don’t really know what’s going on here, but I just came across this thread again while searching for something else, and thought that if you still have the problem and are reading this, I’d try re-creating the preferences file — I have no idea whether it’ll make a difference, though:
    1. Write down your Mail > Preferences > Accounts settings or take screen shots of them.
    2. If you have a .Mac account and .Mac synchronization of Mail data is enabled either in Mail > Preferences > General or in System Preferences > .Mac, disable it before proceeding.
    3. Quit Mail.
    4. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to solve the problem. You can do this in the Finder by dragging the Mail folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is locally stored.
    5. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop (to be deleted if this solves the problem).
    6. Open Mail. You’ll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
    7. You’ll have to re-configure some of your Mail > Preferences settings. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
    8. As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
    9. If the problem is fixed now and .Mac synchronization of Mail data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Mail data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

  • Windows Live Mail 2012 - Outgoing Email Times Out due to Lost Server Connection

    Using Windows Live Mail 2012 on WIN7 64-bit.
    Been receiving emails seemingly without issues, but...
    Haven't been able to POST any outgoing emails now since September 16th for any of my main/sub accounts.
    Indicator is a Norton Internet Security popup stating:
    "Email Error. Your email message was unable to be sent because the connection to your email server was interrupted. Please open your email client and resend the message from the Sent Messages folder." Then it lists the from/to/subj.
    I recompose and try to resend; same results.
    I've rolled WIN7 back to September 6th, but results are the same.
    I thought perhaps NIS was blocking the SMTP port, but same results when I turn off NIS and Antivirus. I don't see anything of significance in NIS's logs.
    Of course, Verizon's mini-app that sniffs out and corrects email problems does not know or care about Live Mail. Just Outlook and OE.
    Ideas? Things to try? Thanks.
      ...Karl
    Solved!
    Go to Solution.

    GeezingInVA2 wrote:
    I noticed my email account server settings don't match what is defined on the FiOS email setup page on verizon.com.
    The server setting I have for my POP3 is "incoming.verizon.net" (not pop.verizon.net) and my SMTP server setting is "outgoing.verizon.net" (not smtp.verizon.net).
    Why don't these match? 
    Also, my port settings don't seem to match what's posted online.
    My outbound port is 25 (not 465) and my inbound port is 110 (not 995).
    Doesn't seem right to me, and I'm wondering what changed in the past week?
    The changes to pop/smtp from incoming/outgoing have been in the works for a while. Maybe Verizon finally go around to disabling the old servers?
    Either way, you should update to the latest settings.
    For the sake of example, we are going to pretend that we are setting up fictional account "[email protected]" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.
    The settings for using Verizon's servers would be:
    Incoming Server: pop.verizon.net
    Server Requires Authentication: Yes
    Username: fakeacct
    Password: fakepassword
    Requires a Secure Connection (SSL): Yes
    Port: 995
    Outgoing Server: smtp.verizon.net
    Server Requires Authentication: Yes (You can set it to use the same settings as incoming, or manually enter the username and password.)
    Requires a Secure Connection (SSL): Yes
    Port: 465
    If you are given the option anywhere for Secure Password Authentication (SPA), set it to No or Normal
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
    "All knowledge is worth having."

  • Email was hacked, now i cant receive emails.

    A few days ago my uncle texted me saying that he received an email from my verizon.net account saying that i was in some foreign country and that i needed him to wire me some money.
    obviously my email was hacked, i then changed my pw, and noticed that my inbox was empty where usually i get 20+ emails a day wether it was spam or from whoever. my inbox has been empty for about 4 days now, i have tried sending my verizon.net acount emails from my hotmail account to no avail, it has never showed up. any suggestions?

    Check in your mail settings to see if email forwadring was turned on.
    Anthony_VZ
    **If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

  • How to send emails to spam folder?

    I just got my Note4 and the phone's Help tells me that I need to select the email, then the bottom menu will populate with a little red circle with a + in it. I am to click that and the email address is sent to spam. But my bottom menu is NOT giving me that spam icon to click.  How can I block emails? Or how can I get that little icon to show up?
    Thanks!!

    Yes, I have unsubscribed to the emails that allowed me too. Now I would
    like to block spefic addresses and/or domains.
    My email addresses are @verizon.net, @gmail.com and a corporate one. I am
    using Gmail for the Gmail accounts and using the default email service that
    came on the phone. It's icon is an envelope with a red @
    I know the gmail service allows me to easily click "report spam"  but using
    note 4  how can I block emails in my  verizon.net account and corporate
    account?
    Thanks.
           <https://community.verizonwireless.com>
    A message from the Verizon Wireless Community
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    VERIZON] <http://www.verizonwireless.com/b2c/myverizonlp/> 
    <http://www.verizonwireless.com/support/>
       how to send emails to spam folder?  created by Verizon Wireless Customer
    Support <https://community.verizonwireless.com/people/vzw_customer_support>
    in Android - View the full discussion
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  • @whittier.​edu domain is blocked to @verizon.n​et email addresses

    I work at Whittier College in CA.  We cannot send email to people with verizon.net email addresses.  I have complaints from 5 different people.  They all get returned email like this.
     {edited for privacy}
    #< #4.0.0 X-Spam-&-Virus-Firewall; connect to relay.verizon.net[206.46.232.11]: server refused mail service> #SMTP#
    X-Barracuda-Spam-Status: No, SCORE=0.00 using global scores of TAG_LEVEL=1000.0 QUARANTINE_LEVEL=1000.0 KILL_LEVEL=5.0 tests=HTML_MESSAGE, MAILTO_TO_SPAM_ADDR
    X-Barracuda-Spam-Report: Code version 3.2, rules version 3.2.2.141313
            Rule breakdown below
             pts rule name              description
            0.00 MAILTO_TO_SPAM_ADDR    URI: Includes a link to a likely spammer email
            0.00 HTML_MESSAGE           BODY: HTML included in message
    This message appears to be from Verizon firewall.  Whittier College does not block any outgoing email.
    Please help!

    You will need to contact Verizon.  This forum is mainly peer to peer, although an admin MAY step in with advice.
    You may be able to handle this with the whitelist request form for ISP's
    http://my.verizon.com/micro/whitelist/RequestForm.​aspx?id=isp
    Or you may have to call them.  The general number is 1-800-Verizon
    You may have someone abusing your domain by sending lots of spam.

  • It might not be a good idea to use your verizon.ne​t email address as your primary...​..

    Team,
    There is a problem using verizon email as your primary email.  If your account is suspended, all email addressed to you is rejected by the verizon servers.  This, as a service, is unacceptable.  I suggest not using your verizon email as your primary email source since there is a chance that Verizon suspends your account and no email gets to you.  I guess sometimes free accounts like gmail, hotmail, and others provide more of a service than those taking your money.
    What do you think?
    Here is my exchange with a verizon tech support person in a online chat.  I will let you know if the emails are retrieved as the tech support person suggests.  What do you think?
    Chat Subject: FiOS Internet (E-Mail)
    Your Question: Team, I opened an issue on 2 September and to date I have not received a reply. The issue number is {edited for privacy}. Until this issue is resolved I cannot receive any email and all emails sent to me are rejected by your servers. This is unsatifactory and I wish it to be resolved asap. thanks.
    A Verizon Service Representative will be with you shortly. Thank you. (18:14:30)
    Agent Kavita has joined. (18:14:44)
    Kavita : Chat ID for this session is 09041020386. (18:14:44)
    Kavita(18:15:30): Thank you for contacting the Verizon FIOS technical chat Support. My name is Kavita and I will assist you regarding the technical concerns. We appreciate your patience in reaching us. May I confirm your FIOS telephone number as 703xxxxxxxx ?
    ben breeland(18:15:50): Yes. that is correct.
    Kavita(18:16:10): Thank you.
    ben breeland(18:16:18): you are welcome.
    Kavita(18:16:28): For account security reasons, I need to confirm few things quickly. May I have the name and address on the account?
    ben breeland(18:17:05): I typed that in earlier, but I will do it again. You should access to it if you work for Verizon.
    ben breeland(18:17:31): xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx​xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    Kavita(18:17:41): In case the chat gets disconnected due to any issue at either end, please re-initiate the chat through the same channel or call our FIOS phone support at 888-553-1555, whichever is convenient.
    Kavita(18:17:56): May I have a preferred Email Address where I can send you few troubleshooting steps for future reference?
    ben breeland(18:18:45): troubleshooting steps will not resolve this issue, Kavita. Your script is boring me. When do we get to the issue.
    ben breelandxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    Kavita(18:19:35): Thank you.
    ben breeland(18:19:50): You are welcome.
    Kavita(18:20:45): I went through your issue description, as I understand you have an open ticket and the issue is not yet resolved. , and that?s the reason that you are contacting us, correct?
    ben breeland(18:21:34): Yes. That is correct. I have an open issue, {edited for privacy} , opened 2 September for my emal access and I am contacting you to determine the status of the resolution.
    Kavita(18:22:09): You have reached the right person, I will be more than glad to assist you today
    ben breeland(18:22:52): Great. You are a super star! Show me how you work it.
    Kavita(18:24:52): Please give me a minute while I check the updates on the open ticket.
    ben breeland(18:25:07): Sure. Thank you.
    Kavita(18:25:47): You are welcome.
    Kavita(18:26:02): I truly appreciate your patience.
    ben breeland(18:26:58): By the way, did you know that when an account is suspended, all new email is rejected by your servers? So since I opened this issue, all email addressed to my address has been rejected. Is this the policy on all email accounts with your company? If so, why is this the policy?
    Kavita(18:28:08): Yes I do see that your account is suspended.
    Kavita(18:29:18): Ad regarding the update of the open ticket I see that out technicians are working on it and they will definately get back to by tommorrow morning.
    ben breeland(18:29:41): so it will be resolved by tomorrow morning?
    ben breeland(18:29:52): Or will I get a call by tomorrow morning?
    Kavita(18:30:27): You got it absolutely correct.
    ben breeland(18:30:47): what is correct, Kavita. a call? Or resolution?
    Kavita(18:32:08): You will get a resolution with a call.
    ben breeland(18:32:42): thank you. can you address my question regarding all of the lost email during this period? thank you.
    ben breeland(18:33:42): suspended does not mean cancelled. Yet during the suspension all email sent to me was rejected by your servers. This is not a good thing.
    Kavita(18:35:43): Alright sir, what I would suggest you is tommorrow morning when you will get a call from the advanced technical support, please do ask thenm about the lost emails because as they were working on the issue, they will be able to answer your question in a better way.
    Kavita(18:36:08): Great, I can see your screen now.
    ben breeland(18:36:24): Kavita, why do you need to see my screen?
    ben breeland(18:37:06): Also, if I am not home - tomorrow is Sunday - will they call until they reach me or leave a message if I am not here? Thanks.
    Kavita(18:37:36): I am sorry. I typed by mistake.
    Kavita(18:37:51): Yes they can still reach you on sunday,
    ben breeland(18:38:03): No problem. And if I am not home, what will they do?
    Kavita(18:39:54): They will arrange a call back back and once you reach home you will get the call.
    ben breeland(18:40:24): Ok. Thank you very much. I look forward to a resolution sometime tomorrow.
    Kavita(18:40:39): Sure.
    ben breeland(18:40:50): Sure what?
    Kavita(18:41:05): I truly appreciate your patience
    Kavita(18:41:20): Surely you will get the resolution.
    Kavita(18:41:30): Trust me , you will never have to call back for this resaon .
    Kavita(18:41:40): Verizon always wants you to have the best service experience.
    ben breeland(18:41:51): Thank you. However, I remain frustrated that all of my emails coming to your servers are rejected and that it continues until tomorrow sometime.
    ben breeland(18:42:14): Kavita, I am not so sure Verizon cares about my experience.
    Kavita(18:42:49): Verizon believes in permanent resolutions, so we will make sure that you will get the lost emails also.
    ben breeland(18:43:11): Thanks, Kavita. I am not sure that is possible.
    Kavita(18:43:41): As you are a valued verizon customer, we do care for your experience.
    Kavita(18:44:01): My Sincere apologies for the inconvenience caused.
    ben breeland(18:44:07): OK. Thanks for your help. I look forward to having this resolved tomorrow.
    Kavita(18:44:37): It was noce chatting with you.
    Kavita(18:45:12):
    Our goal is for you to be completely satisfied with the service you have received and that you recommend us to your friends and colleagues, thank you for choosing Verizon.
    Kavita(18:45:28): If you have any other questions, feel free to access live chat again, available daily 8am - 9p, CST or call us 24/7 at 1-888-553-1555. Have a great day
    ben breeland(18:46:47): Thanks.
    Kavita(18:47:12): You are welcome.

    You don't go into the details as to why the account was suspended ... that background might be helpful since you're asking others for their opinion.  In general it sounds like the account was "deleted" at which point all mail is bounced because the address no longer exists -- but Verizon holds the name in reserve for some period of time to prevent someone from re-registering it in case an error was made and for some level of security, I suppose.
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