Verizon FiOS Nightmare.

Question

I was really excited about getting Verizon FiOS but all its been is an ongoing bloody nightmare. The Tech came around and the install was fine. I ordered my service with a new phone number and that is where the problems started. I proceeded to the online registration site and registered. After logging in, all the information that came up on the page belonged to someone else. (the person who owned the phone number before me) I called Verizon and told them, they said that was normal and should update within 24 hours. That never happened. So 5 days later I called back and was probably transferred to every on in the bloody building only to be told it would update when I paid my first bill. Weeks went by I got my bill I paid it and still nothing happened. (Oh I also requested voice mail notification to my cell phone the first 2 times the person I spoke to didn't even know what I was speaking about. They eventually understood what I was requesting and said they put it on. To this day it hasn't worked) Anyway I called again about my online information then they come to find out that the phone number they gave me is still attached to another account and no one has ever seen that before. After 3 weeks of waiting and tech support not doing anything they suggested I change the phone number. I did that. Now onto the bloody Call Assistant (something Comcast has had for quite some time) complete with notification email)) I signed up and set everything up it worked well. I get to work next day.... the next {please keep your posts courteous} day!!!!!! Try to log in and is told my name isn't registered. I call tech support (a daily activity, along with talking to the stupid automated voice and sitting on hold for 25 minutes at a time) the {edited} I get doesn't even know what Call Assistant is. In rage I hang up, I call again at lunch and finally get it working. WT{edited} man!!!!! This is totally unbelievable. So after 2 months of total {edited} and talking to the {edited} techs......... I going back to Comcast. They may not have all the bells and whistles but at least what they have work well and the techs know about the products they offer.  
Message Edited by CharlotteS on 09-04-2008 03:06 PM

Answer 1

Don't think it will work. What I would suggest is that you have Verizon run Cat 5 from the FiOS terminal to your roomates' room. There, install a wireless switch/base station with a Gigabit switch. I'm using a Dlink 655. You could then run some Cat 5 from your roomates' room to yours at full speed.
Verizon supplies their modem/router/base station to do easy retrofits like the one you describe.
Taking Cat 5 from the FiOS terminal eliminates the need for the modem.