Verizon, please be like AT&T!

Now that AT&T has annouced throttling of grandfathered, unlimited data plans, I've already seen speculation that Verizon will do the same. I intentionally switched over to Verizon on June 30, so we could get grandfathered in on unlimited data.
So far, I've been happy. I really hope Verizon doesn't follow AT&T's lead.

Actually in looking deeper into this subject. Verizon had already announced that they can throttle the top 5% of users. This link was posted back in February of 2011.
http://www.droid-life.com/2011/02/03/more-verizon-policy-changes-reducing-data-speeds-for-extraordinary-customers/

Similar Messages

Verizon, please help! LG G2 proximity sensor bug!

Verizon, please help, the update that you required me to do on 09/23/14 has a huge bug in it and I am fearful it has not only screwed up my proximity sensor but who knows may even have compromised the security of the phone. The proximity sensor does not respond in dimly lit rooms at all. You have to trick it by slowly swiping your finger across it just to hang up a phone call. The power off button does not respond unless you hold it down to do a soft reset. The "knock-on" feature does not work in dimly lit rooms either. This is so frustrating as it was working perfectly before the update. Please either send a fix update or allow us to resort back to the old software. This phone is less than a year old and I do pay for the warranty, however have been warned that all replacement phones are just "refurbished" phones that may have worse problems.
So, please VERIZON, step up and fix this issue. I have been into your store to discuss with sales guy and he said he would not file a warranty claim just yet. This is crap.....please advise.

https://community.verizonwireless.com/mobile/mobile-access.jspa#jive-content?content=%2Fapi%2Fcore%2Fv3%2Fcontents%2F1967494
If you repair your phone it is a refurb phone.

Hi i want to unlock my iphone 4s to use it in jordan , i have bought it from cousin and the phone is only work on verizon please help me to unlock it

hi i want to unlock my iphone 4s to use it in jordan ,
i have bought it from cousin
and the phone is only work on verizon please help me to unlock it

Hi there, ronyme! Thanks for reaching out about your iPhone 4s. It's a great device. I can see you bought it from your cousin. Have you already taken possession of it? If so, are you in the United States or have you taken the device to Jordan or another country?
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Verizon please release a Home Fusion Data Usage Tracking Tool for customers

Just switched to Home Fusion. It works quickly but data usage has gone up dramatically. Why?
In the past, with my MiFi hotspot, I could use Verizon website tools to view usage per session to see when data was being used.
Verizon has no tools for customers to view usage during data sessions on their Home Fusion.
The only tool available is a worthless display of the "packets" used during the current session and the number of hours connected.
We cannot view past data sessions or a measure of mb or gb used for even the current session, let alone past sessions.
Verizon, please release an application that gives customers the ability to see when data is being used by their Home Fusion wireless connections!!!!
You will continue to receive complaints from customers on your forum and by phone if you don't give us the tools we need to see when data is being used at the very least.
My data usage has jumped up dramatically. The only help you'll give is for me to call Tier 2 support and have them list off my past data sessions and the amount of data used. Perhaps I'll call more regularly so they'll get annoyed and get an app for customers to see their data for themselves.
Your refusal to put detailed data usage in the hands of your customers makes me think forum complaints of your Home Fusion using data when all computers are off might be valid and suspect you may be trying to hide a problem with your data usage billing.
How can I dispute my data usage if you won't allow access to more than the total usage YOU claim I've used?
Make this customer tool a TOP PRIORITY. If I'd known data usage would jump and there'd be nothing to document the reason, I'd have cancelled within the 14 days. Wish I was quicker to investigate.

EXACTLYYYYYYYYYYYYYYYYYY! Starting March of this year, My bill has ESCALATED to the $1,000 mark and I'm FED up with their STEALING MY DATA. I have had the box TURNED OFF THIS BILLING CYCLE JUST TO SEE. June 16 was the first day. We had to go out of state so I made sure that Home Fusion box was OFF.. We returned the following night around 1130 pm and NINE GB of data was used on the 16th and we were NOT home AND THE BOX WAS TURNED OFF. THEY CANNOT EXPLAIN, WILL NOT REFUND, ETC.................. BeckyInEastLeroy

Isuggest that verizon becomes more like sprint...

isnt it a new day when verizon got all its old customers for being soo good at service....
in this economy youd think big brother V would be more like Sprint...
Customer Service
Dial *611 from your cell phone
(800) 922-0204
Monday-Sunday 6am-11pm
Emergency Service Hours
Monday-Sunday 11pm-6am
HOW {word filter avoidance} is this kinda of service... the pre paid customers get better customer service.... but us loyal users cant even {word filter avoidance} call when ever we want...
thats horrible... showing loyalty to them is not worth the effort...
and omg insurance is a whole different story... how the hell do i pay you!, monthly fees, taxes, service... and you cant even file my insurance... i was in the store on 86th steet in manhattan... and they told me they couldnt even mail out my phone when i went to them to get the new one connected... verizon has become an evil empire doing what they want... its too bad that so many people stick to them cause they dont know that they are basically getting ripped off... i been getting ripped off for years now. i have had verizon since 03?... and they used to be so nice... now they just a buncha suits who dont know crap about technology and just click preset programs behind a computer... whats the point of having such "classy" staff when they arent even mentally there... they dont even know WHY phones are hyped... why they CAN do and what they can do... its a shame to see this company that i brought alot of users to go to **bleep**... they need a new pr and customer service... to say the least....
and verizon just stopped me from psoting their own link to thier web page ... for customer service agreement....
hahahaha! that is the best...
If you change your device or receive a Service promotion, you may be required to change your Plan to one that we are currently offering at that time.
thats great since when do that do this? i never heard of this! i know ex employees who get everything on there phone unlimited for 70 a month and out or control price... switch phones and STILL have thier plans...
We may change prices or any other term of your Service or this agreement at any time,but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.
whats the point of having a contract with them... if they can do what they want...
and that should be before they say anything to... before buying this phone with this promotional plan. verizon has the right to change that plan anytime.
You must pay all taxes, fees and surcharges set by federal, state and local governments. Please note that we may not always be able to notify you in advance of changes to these charges.
its called bold font for a reason... send me a statement saying that this is WHY! in BOLD! duhhhhh....
We're here to help. It's important that you notify us right away, so we can suspend your Service to keep someone else from using it. If you're a Postpay customer and your wireless device is used after the loss or theft but before you report it, and you want a credit for any charges for that usage, we're happy to review your account activity and any other information you'd like us to consider. Keep in mind that you may be held responsible for the charges if you delayed reporting the loss or theft without good reason, but you don't have to pay any charges you dispute while they are being investigated. If we haven't given you a courtesy suspension of recurring monthly charges during the past year, we'll give you one for 30 days or until you replace or recover your wireless device, whichever comes first.
sooo... you will do all that... but you wont handle the insurance... claim the insurance... i really have to go to some one else... to get the phone that you have exclusively... wow... thats all i really have to say...
that im not going to pay you ever! you guys are a joke. and im going to sprint... maybe when you guys actually get better service... ill come back... but thanks again for NOTHING!

Hello and thanks to the community for providing great help to our fellow member. Hi, frustratedfan. I've just finished reading your posting and I can see why you partially call yourself "frustrated". What I'm hoping is that the "fan" portion of your nickname was meant for Verizon Wireless. To me, that means you're still a fan of VZW, but you don't much like what you've seen lately. I really want to help you regain your confidence in us, but I really need your help understanding something. In the title you provided for this thread, you say that VZW should be more like Sprint. I certainly don't want to invalidate your opinion on that, but I think I missed out on what areas you feel that Sprint is superior to VZW. You mention the hours of availability that our Customer Service is available, but you don't state what Sprint's customer service hours are. You mention our insurance procedures, but you don't state how they differ from Sprint. You mention several sections of our Customer Agreement, but you don't state how Sprint's Customer Agreement is better.
Again, it is not my intention to invalidate your feelings on this. On the contrary, I want to support you! I want to see where one of our valued customers feels that we need to improve.
Until I hear back from you on those points, I would like to respond to those things that I can help you with: VZW policies. As you know, our Customer Service teams are available 17 out of each 24 hour day to discuss billing and service concerns. That's more than 2/3 of each day! Most other utilities can't say that! What we're also proud of My Verizon, which is available at all times. Just about any question you have about your bill or concern about your device can be addressed at www.verizonwireless.com! Don't have access to a computer? Try My Verizon Handset. Just want to check your minutes (dial #MIN) or check your data usage (dial #DATA) or make a payment (#PMT) or even know if you can get a discount off a new phone (#UPG)? All available 24 hours a day!!
I'm here to help with any concern you have, frustratedfan. If you prefer not to discuss this publicly, you can send me a personal message. Thanks!

Verizon please enable the removal of Bloatware on Android phones

I'd like to address an issue that seems to be irritating many individuals, Bloatware Apps. I have had my own issue with these. Bloatware, the apps that are preloaded and locked on various Verizon phones are not only memory hogs, but also randomly crash during the use of the phone. They slow the phone down, drain your battery, spy on you, crash your other programs, and leave it open to exploits by hackers.
I bought a phone from Verizon. Therefore, Verizon is offering me a service. That service, due to Verizon's preloaded apps is causing a substandard experience. For example, even if I clear the memory, and the apps data, they eventually start up again and cause problems. This is awful, and it must be fixed. Now I am guessing that the reason the apps are locked on the phone is that Verizon foolishly signed contracts with vendors, which contractually locked the apps on the phones. That was a bad business move. And bad decision-making on the part of your corporate heads, shows that you are a company that either doesn't understand the technology, or just doesn't care about your customers.
Dealing with these apps has been so infuriating, that I am considering changing carriers. <Phone hacking comments removed per the Verizon Wireless Terms of Service.> I have extensive computer experience, namely with Linux Operating Systems, so this would not be hard for me. However, I do not want to do this. So Verizon, could you please give me the option of removing the apps, or even taking it to a store to have them removed, because locking in your customers on a substandard experience is an awful business practice.
Is it possible to fix this?
Message was edited by: Verizon Moderator

Ya may want to do a search. This has been discussed to death. All carriers have the bloatware, so going elsewhere will not get a bloatfree phone. VZW has really cut back on what they used to have.
Also, it is not like you did not know the apps were there, when you purchased the device.

Blocked by Verizon - please help

Hi, we are a small hosting company that has been blocked by Verizon. We had an user with open script that was being used to send spam and whom we have terminated. Whitelist request yields this response:
"After investigation, Verizon Online Security has determined that e-mail from your IP address will not be allowed access to the Verizon Online e-mail domain due to one or more of the following reasons: Your IP has been blocked because of spam issues or because your ISP indicates that it is dynamically assigned"
Could you please help us getting our IP block 64.22.66.0/24 delisted?
by the way I am a verizon wireless customer (xt926 and love it)
Thank you!
SMTP error from remote mail server after initial connection:
host relay.verizon.net [206.46.232.11]: 571 Email from 64.22.66.44 is
currently blocked by Verizon Online's anti-spam system. The email sender or
Email Service Provider may visit http://www.verizon.net/whitelist and
request removal of the block. 130408

Know that these forums are for peer-to-peer help. Sometimes the Verizon admins step in to connect customers with service representatives. There is no guarantee anyone at Verizon will see your post.
It looks like you already tried the whitelistprocess. Verizon customers can submit whitelist requests as well. You might want to have some of your customers who are also Verizon internet customers submit a whitelist request. Verizon might listen to their customers.
Good Luck.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Verizon Please comment about the proposed meaning of 'soon' regarding upgrades

Since Verizon is my vendor for 5 phones plus the Xoom and since Verizon sold me the Xoom with a promise of 'soon' for the upgrades could you please define soon for me? According to the people in the store it was a matter of a few weeks. If you cannot tell me when can you please confirm that you are still going to come through with your promise at 'some' point? I am no longer able to return the Xoom and could live with it the way it is without LTE for now but your silence is not very encouraging. Please advise. Do I need to go back to the store to figure this out? They don't seem to know anything there either the last time I checked though.

dave_flagg wrote:
Thats my question, are they working on it? There has been no communication from vzw confirming that. Only from people who have no real idea about what is going on.I don't mean that to be critical of posters here but unless you are a vzw employee or have some inside knowledge somehow then you are guessing just like me. And to say either relax or jump ship?not likely. I am stuck with this beta test box now. There is no way to get out of the 2 year contract. Besides i do like my xoom, i just want to get what was promised.
That's the thing... They say it's upgradable to LTE which honestly mean they are working on it. To say it is and not working on bringing it could be considered false advertising as people like you bought it assuming it would be upgraded at some point. They have backed themselves into a corner to bring an upgrade. It's no guess at all.
Aside from that... well HERE - They are supporting their products... With any software out there NO COMPANY likes to give any hard dates. I have yet to see a software company have a hard date and met it without any hitches.

Please will like to get my deleted recording back from quick

Please I will like to get my deleted recording back from quick voice app

Was it backed up ? If it was - restore from backup (of course, everything else will be restored too).
If it wasn't - you have no way to get it.

IPhone 6 plus shipping times Verizon PLEASE HELP

OK, I am BEYOND frustrated. Now I am being told the ship times for the iPhone 6+ were ALWAYS October 14. No updated info available still on the status page, when I ordered at 3:35 AM EST on the 12th it said the 19th as a delivery, the confirmation screen once the order was complete was the 19th and now this online order dept is trying to tell me I am wrong?????? I have screen shots and emails from you. I am a customer of almost 20 years and this is how I am treated? I don't have one line, I have mutliple lines, bought multiple phones, bill is ALWAYS paid ahead of schedule and in full.
I posted yesterday but did not get any joy from verizon rep responding, well I am asking now, I need someone who can provide correct answers and PROOF. I want to see detailed accurate information.
As you can tell I am angry, and rightfully so.

I want to thank you for your responses. I would like to be clear on both of your responses, to the first response I know it is just a phone, and the only thing my post has to do with a phone (iPhone in particular) is that I also pre-ordered and I happened to be preordering the same phone a few hundred thousand other people were ordering as well.
To both your 1st and 2nd response, my post issue is about the lack of accurate information, the copious amount of inaccurate information and the inability to get a consistent explanation and understanding as to what is going on.
It doesn't matter when the order process opened, how many people are completed before me or after me. The system is automated (or at least it is suppose to be) and when your system provides information then it is inferred accurate and true. When your system sends mixed messages, then trying to get the accurate information should not be subject to ridicule.
This is a forum, where community members come to let out their mindset and that is all I did.

Verizon PLEASE stop pushing bloatware on us!

Verizon did it again. Today they pushed an update to Bionic. However, along with it came more bloatware. Now it is welded to my phone and I can uninstall it without rooting. I guess we will all just have to root to clean this off our phones. It is getting ridiculous. The new apps they installed:
SlingBox: $9.99/month video service
Mog: Another $9.99/mo music service.
This in addition to all the other bloatware already there:
CityID, Backup assistant (the worst of all), Vcast stuff, video surf, NFL mobile, etc...
If I wanted these I would have downloaded them. Forcing them on me makes me irate! I will NEVER use these EVER now. I will never do business with the companies that make these bloatware apps. Are you getting the message Verizon? Please stop the bloatware. If you want to preinstall apps, fine. Just don't lock them so we cant uninstall. That is all I ask. You don't have to put them in the system/app directory and lock them down. Just leave them in the regular app directory where we can uninstall them if we choose. Forcing them on us drives serous customer dissatisfaction and is entirely ineffective. Those who want to uninstall them will never use them anyway. Now they are hogging resources and space for no reason. Every time I open my apps I have to sort through all this junk. Just look at the rating of apps you forced as bloatware.

I don't see why apps that are not uninstallable would be worth any more to the service provider. There is no valid case for this. Do they really think that we will just cave and start using it just because we can't uninstall? Seriously? I don't think so. Those that will use them will use them regardless if they can be uninstalled or not. Those that won't use them won't ever use them. Again, I have no problem with preinstalled apps as long as I can uninstall them if I don't plan to use them. The approach you took for the bloatware only hides them of course. They still launch background tasks, chew up resources, and receive broadcast intents to perform actions. For instance, if you want to find an address on the map it will try to launch VZnavigator. You have to set all your app preferences to instead go to Google.
As for rooting, there are several one click roots available for most devices. As you point out, it is far from risk free. Honestly I would prefer not rooting but I feel forced into it because of the issues on this thread. One of the big downsides is the fact warranty is void. Support now comes from forums (which is generally better anyway). If you have a problem, you are on your own (with the help of tons of forums).
As for your regular backup, Google provides this already for free. Just sign in to your Google account and use their backup services. Its all there, all free, and actually works very well. Then you can edit them on your Google website too. It has far more flexibility that backup assistant.
It is true that this happens to be one of my many pet peeves. It does annoy others to the extent it does me but likely not the majority. For most users they just ignore it and instead complain about poor battery life, laggy apps, and other issues and they have with no idea that this bloatware helps to cause these issues. They leave unhappy but never realize that bloatware is part of the cause. I can't blame all of this on bloatware of course. It is one of many contributors though and there is no excuse for it. I would argue that Verizon could increase customer satisfaction by allowing us to uninstall the bloatware. This would result in less returned devices which would save them far more than forcing the bloatware ever gained them (since I would argue this is $0). They could still preinstall whatever they want. I am fine with that as long as I can uninstall what I don't want. That should not impact any kickbacks they get from the bloatware since it has no impact on the number of people who use it. It would impact the apps ratings on Android Market though. Just take a look at some of the ratings on these bloatware apps. Tons of 1 star ratings with all kinds of comments about bloatware. If we could just uninstall those ratings would not be there and the developers would likely get more users, not less.

Verizon please reverse charges !

I & my husband have been loyal verizon customer for many years ! I only had My IPhone5 for few month & all a studden it stop working . No damage what so ever!!! I took it to this verizon store. One of verizon agent took my phone to his office and came back after few minutes and said no problem you will get a replacement new iPhone5 in 1 week. And I paid the shipping fee at store. After few days, I recieved "like new" IPhone5 & returned the original Iphone and all was good . Then I got an outrageous email from Verizon . first I thought it is scam email. But it was for real! Verizon email says that I HAD TO PAY $299.00 and my original device will not be returned!!!!
They claim the damage to my original device is not covered under the manufacturer's warranty. This is absurd , totally unacceptable!
I called Verizon customer service many times , finally after getting many conflicting responses I was told to go the store where I get my phone evaluated throughly .this week I visited the Verizon store in Fontana . The female Verizon employee ( I think her name was Melissa ) gave us bad attitude from very beginning and really bad customer service . Respectfully , I requested to see her manager . She continue to argue by saying " the manager won't tell you any different answer" . I said if a customer requested manager you need to get your manager. she roll her eyes , got us her manager. At one point, she made a gesture that my complaint is non sense " bla bla " sign with her finger while gossiping with the othe agent. I don't know what her problem atleast respect your manager. The manager is new , nice guy but unable to,solve the problem. My argument was simple.. I brought my phone here, you guys check it out, & was told I will get new phone . NOW Verizon changed their mind ... you are telling me I have to pay 299.00 + TAX ( no shame , tax for what ? Even Manager agrees I shouldn't be taxed) + shipping fee? . This is highway robbery!! And Verizon refuse to return my original device . Basically , basically verizon is telling me I HAVE NO RIGHTS!
What ever the problem with my phone, i should be given a chance to decide as a customer!! If there is damage to my phone AND it is not covered by the warranty ... Then I should be able to decide whether to pay 299 or get my phone back !! That's is my right !! Why doese Verizon to get decide for me without my consent !! This is illegal !! I hope Verizon reverse their ridiculous charges and apologize for this experience!
http://www.yelp.com/writeareview/EO-TLMI8Lfz2LhMkndaoAQ/remove?return_url=%2Fnot_recommended_reviews%2Fpreview%3Fbiz_id%3DdPfeLHoMPVQ6tO6WCtCrGQ

You are not talking to iTunes Support here, most of us on here are fellow users. You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Accidently did a factory reset on a deactivated phone, need help to reactivate for Wi-Fi use. Its an iphone 3gs. Verizon please help

hello
Hoping someone can please help me. I bought a new phone 4 and gave the old phone (iphone 3g) to my 3 year old daughter. she loves it and can take pics, videos, and connect to wi-fi to download and play games. She's always wanting to play her educational games.
, When i was trying to download some songs for her so she can listen to them. it asked me to do a factory reset. I didnt know what it was, so i dedcided to go ahead an do it Next thing you know, I can/t use the phone no more.
When I turn on the phone, the first screen asks me to select my language, English or Espanol. I select English and then it forwards me to the next screen. The next screen says, "Press Send to activate your phone". When I click on Send, it requires me to enter my mobile phone number so that it can begin the activation of the phone.
I dont want to activate this old phone to use for calls, I just want to fix the phone so that my daughter can continue to use it for her use by playin games listenin to music and whatever else she does.she really loves this phone.
But I can't get past the Activation screen to use the phone. Can someone PLEASE PLEASE help me? maybe theres there is a activation number I can use to bypass that activation screen?i saw that verizon gave one to another guy for his samsung, maybe you guy can do the same for me?
PLEASE HELP ME!
Thank you in advance

An iPhone 3GS was never available for use on the Verizon Wireless network?

SIM invalid and stuck at activation screen - Verizon - PLEASE HELP

I just got an iPhone 4 off a friend who swears its Verizon and worked for him, well now I'm trying to activate it and I'm having problems.
It says the sim isn't valid for the carrier the phone is trying to activate on, and it has a verizon sim.
I took it to verizon and they said it think its not verizon because most iPhone 4's they sell dont even have SIMS
I tried to talk to apple but apparently that costs 20$ so uhhhhhh NO
Please help guys I'm phoneless

From the box the phone came in, or read here:
http://support.apple.com/kb/ht4061

Apple or Verizon please decide who has to fix the problem

Can't manage account on ipad. Found this and seems to be my problem. How can I proceed if Apple says it is up to Verizon and Verizon says it is Apple who sold me a verizon ipad that has some internal software identifying it as a non-verizon ipad.:
There have been scattered reports of this issue with both Verizon and Sprint. Both of these carriers maintain databases of "approved" IMEIs---basically, of the devices that were sold as "for Verizon" or "for Sprint." It looks like a small number of devices aren't having their IMEIs added to the carrier's database properly.
This will eventually get sorted out on the production/carrier end, and the currently-affected devices might start working. However, I'd suggest simply exchanging your model for another Verizon iPad Air. The one you have is, in effect, defective.
As an aside, Verizon and Sprint really ought to get over themselves and just allow any iPad Air to activate on their network. If I bought an AT&T iPad, which has identical hardware to the Verizon iPad, why won't Verizon let me give them money to use it on their network?

I have read on Apple that the iPad Air w/retina display and its iPad mini are actually made to work interchangeable on carriers systems.
The web site stated a Sprint customer went into Verizon wireless where the sales person said the device cannot be activated on Verizon's network.
This customer stated Apple Airs can work on the network and said a simple Sim change out will prove his point.
The question you should ask is by what right does a carrier have to block a device designed to operate on different carriers by design, have that ability removed by the carrier?
In the article another user swapped out his Sim for a T-Mobile Sim from his Verizon iPad air. Cannot swear this was accurate. In the article it stated the id build number is what determines if its operable on more than one carrier.
Strange but true.

Verizon, please be like AT&T!

Similar Messages

Maybe you are looking for