Verizon Promotion arrives less than 48 hrs after Purchase of new phone/contract

On 4 MAY, after waiting an entire month of waiting for an hard to resist Verizon Wireless promotion to land at my feet that related to the phone and the plan I was interested in, I gave up waiting and upgraded to a GzOne Commando Phone and extended my 2 Year Agreement.
My total bill was $137 and change.Phone, Accessory Kit and Upgrade Fee
Then can you believe it? less than 48 hours I am sent the following message from Verizon today:
YOU CHOOSE
Get a Free Phone or 2 months of line access FREE Call 1-877-492-8454 today. 2 year agreement required, $30 upgrade fee may apply.
Is there anything that Verizon can do for me? Can I get my phone for free after all?
Or 2 months of "line access?"
I was upset enough yesterday, because I asked the CHAT representative why I had to pay an upgrade fee when I have been a loyal customer for over 10 years. They basically gave me the impression everyone pays. If that is so what does it say above "$30 upgrade MAY apply?"

tikibar1 wrote:
spitxfire wrote:
They will price match within 14-days, yes they will not price match online to in-store or direct to indirect retailers, but if online price changed within 14-days (like the S3 recently) they will price match that. And the poster said it's only been a couple days.
Unless things have changed recently, you're correct. The on-line price for a phone that I ordered dropped about 10 days after mine arrived; I called CS and they credited the difference to my account. This was over a year ago, so the policy could have changed, but I haven't heard any noise that it has.
You know Tiki I have never purchased my cell phones on line. Never ever. I always go into the store near me and purchase them there.
Like I said I have never known Verizon Wireless to price match. Online of course may be different.
I am not even sure if Best Buys or Staple Stores will even price match. I will next time I am in those stores ask.

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iTunes: Restoring iOS Software.
http://support.apple.com/kb/ht1414
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http://support.apple.com/kb/ht1808

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Please read this whole message before doing anything.
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The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
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Hello poitin,
Thanks for using Apple Support Communities.
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http://support.apple.com/kb/TS4215
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Firefox Crashes in less than 5 seconds after opening it, randomly.

Here's my problem.
When I load firefox, 3 to 4 times in a row it will open, and then simply vanish in less than 5 seconds. Then the next time I try to open it - It works. WTF?
It won't even give me a Crash screen, It just vanishes.
Sometimes even, It just hangs at the homepage, to which I have to C.A.D. it.
This is happening all the time and its really getting annoying. I open a page, it crashes, repeat, repeat, repeat, and then success.
I am running a freshly installed Windows XP home 32bit, with all drivers and updates installed, blah blah blah...
Using Firefox 4.0.1
Things i have tried:
Opening multiple Firefox windows at once from the desktop, and regardless of how many, it crashes.
Changed my home page to alternative sites ( Google, Youtube, Hotmail etc.)
Made sure firfox was up to date, including all add-ons.
Tried disabling addons
Tried running firefox in safemode.
Tried running firefox in safemode, with add-ons disabled.
Re-installing firefox, with and without updates.
Tried it on a friends computer, clean install without add-ons and it worked.
Hitting my computer ( lol, j/k )
Im quite fed up with this. I've never had this problem with any versions previous to 4. Yes, that means V4 did this to me as well.
The times I can get Firefox started, I have no problems at all, Its smooth sailing.
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Firefox is likely to be [[firefox hangs|hanging]] rather than crashing, which explains why you get no crash reports.
The problem is likely to reside in your [[profiles|profile]] which is why reinstalls and [[safe mode]] do not help, but using a friends computer's Firefox works.<br/>(using a new clean profile would also be expected to work but may not be the simplest thing for you to do<br/> - and you could loose access to some data)
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Follow the links I have posted, and further links in those articles if necessary, the articles should explain the problem and how to resolve it better that I could. Post back with how you get on.
If it turns out it is crashing you will need to look at [[Firefox crashes]] and follow up for a crash signature.
Good luck.

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System reboots with audigy2 value. get irql less than or not equil. please help new c

hello my name is carlos
my system reboots at random (more in games) with audigy 2 value..
could someone please advise me on the problem i have with my new audigy 2 card. i would like to get it working and not have to get another card. i got this one because my onboard sound is so junky with midi music and has a poor s/n on recording. the blaster card seems to meet my expectations except for the reboots.
i have read on forums about this same issue with ati video cards in the 9200+ range so i thought that might be the cause but i went back to the onboard audio and the problem went away.
at random my system reboots. i get an error.. irql_not less than or equil or something like that and then it reboots. i let it submit to microsoft and they only say its a problem with a device driver. i have all the updated drivers for all my hardware at this point. i have all the windows updates as well. my xp is legal. i dont think its the power supply but.. could it be? the readings with my digital meter are normal. i have an older but quality digital multi tester. got it when in college. so i know its accurate. it reads 4.9 on 5 and 2.2 on 2. all this info because of the information i have read already. is the audigy a power hungry card? cause i dont get any reboots when i use the onboard sound and my ati video so what ever is going on it has something to do with the sound card.
i cant find a newer driver on the driver site for it except for the beta. so i assume there is no updated driver for the card.
i have a ups backup system. it has come on but it has never caused a computer hang when it has. its a 250 watt unit with plenty of battery backup. same battery backs up my ham radio equip. i am going to reinstall the card and see if in some chance it is munipulating the waveform to the supply. the power to the machine reads 22 volts.
i have had some issues with the power company recently. they had to do some major repairs because i was having problems with flickers. but they fixed... [Show more]

thank you for your reply to my problem.
sorry i missed that detail in my information. that is one of the things i checked. video is on 6 and audio is on 7. i dont see any other devices sharing those irqs in the device manager irq information. or any other devices on same irqs or i/o
before anyone mentions it i also have 3 fans sucking air. my case is actually an old server case with lots of vent holes in front and side. i was thinking of getting some of the slot fans and blowing on video and sound card. could this be the issue? the monitor app says my sytem temp is 82 degrees. 27 on processor.
i appreaciate the input. i ran it all night last night with nero media player running with visulations on. the music was still playing but the video was locked up when i checked it this morning? nothing but mushrooms on my screen from the visulation. i dont know if something happened with nero (most likely this time) but thats the first time that error came up. the odd thing about this really is that it may go for hours and not do this but it seems to do it more when we play demanding games. i ran the machine yesterday for hours on my inverter (ups system) from the batteries with no problem. its output is just a little hotter than my house voltage 27 volts and my line volatage is about 9. but it may reboot before i get this post completed. it ran without problem for 7 hours with all the major games i have until the batteries ran down. (two high capacity 2 volt deep cycles on the outside deck)its really odd. its almost at random. at this point i suspect that i have a power supply problem of some sort. im gonna get a new supply by friday and see if that hel
ps.
i have to wonder who makes the best supply? anyone have any sujestions? perhaps whats really causing this is the capacitors in the supply cant sustain a clean output with the shaky power supplied by aep at my home. aep says that they fixed the problem but i still see flickers. i dont have any problems with the power on anything else in my home. im a little particular. lights that flicker bug me. its not a serious flicker just a slight diming that i have tried to catch with a dvm meter and cant. i have a 350 watts supply but its probably not the best made supply out there. i bought it at a local place that sells off brand computer parts. my fault i guess.. i've had it for maybe 3 years. i had a supply go bad back then and ruin a hard dri've on me. im bad for giving more info than needed but im just a yacker. thanks for the help..

WHY VERIZON TOOK AWAY A SECOND UPGRADE TO REPLACE A BRAND NEW PHONE THAT WAS DEFECTIVE

I have had a cellular account for many years with Verizon. I currently have three (3) lines on my account. (removed), which is my phone, (removed), which is my husband’s phone, and (removed) which is my son’s phone.
I upgraded my phone to the Ipone 4 in 2012 under my son’s line (5841), so this line should be eligible for another upgrade this year.
In April 2014 I upgraded my husband’s phone under my line (9835). We originally upgraded to the Moto X, and I was charged the $35.00 upgrade fee. Unfortunately the Moto X had multiple issues and your tech support could not figure out how to fix the bugs so they replaced the first Moto X with a second one, that still had issues, so we were sent a third one, but Tech Support couldn’t get the phone activated. Since we went through three (3) Moto X’s and your Tech support admitted this phone is known for certain issues, a supervisor overrode the 14 day return rule and allowed us to choose a different phone for the upgrade. My husband wanted to go back to the Droid Maxx, which is what he originally had and loved. I had to pay $99.00 for this phone. The supervisor had to get my permission to extend my contract under this line (9835) an additional two (2) months since we were switching the original upgraded phone to a different one and I of course agreed, whats another two (2) months. I was not charged $35.00 a second time.
When I went on line to see when the (5253) line would be eligible for upgrade so I can upgrade my Iphone that is now two (2) years old and starting to have serious issues, I saw that this line is not eligible until August 2016, which means your company is claiming we already did an upgrade for 2014 which WE DID NOT.
On August 25, 2014 my husband called tech support about the Droid Maxx as it was having DATA issues, it would not send or receive pictures and kept saying Data Error. Tech Support did a hard reset, which did not fix the problem. It also stopped taking pictures and a few other problems with it so Tech Support sent us a new Droid Maxx under the manufacturer’s warranty since the phone is under one (1) year old. But Apparently whoever put in the order put it in as a upgrade happening on August 25, 2014. When I called to get this straightened out, I was advised that on May 20, 2014 we upgraded to the Droid Maxx so this line is not eligible for upgrade until May 2016. I tried to explain this was NOT an upgrade it was an override of the 14 day return rule to allow us to change the upgraded phone to the Droid Maxx since the original upgrade phone the Moto X had multiple issues that could not be fixed by your company. I am now being told that I autherized a second upgrade under the 5253 line for the Droid Maxx which is NOT TRUE. I would never have authorized an upgrade for a second line to replace a BRAND NEW PHONE that was an upgrade on the 9835 line. That makes no sense whatsoever. It was not our fault that the Moto X is a phone that has issues that is no fault of ours, so why should I be punished and have an upgrade taken away from me in order to replace a Brand New Phone that didn’t work?
I talked to customer service two days ago and promised a call back to resolve this in 24-48 hours, but I never got a call back.
I have been a loyal customer of Verizon since I have been out on my own. I had Verizon landline for many many years and went to Verizon Wireless when they became available. I have talked many many friends into switching to Verizon because their customer service has always been top notch and I always felt like this company cared about its customers. But to have this happen just has me speechless.
As I explained above, my phone needs replacing very soon as it is two (2) years old. I can’t get voice messages that are clear, it drops calls, even with full bars, it doesn’t ring half the time when someone calls me. I have been told on numerous occasions that someone has tried to call me but it went straight to voice mail, but my phone is always on, it showed no miss calls, nor did it ever ring so the calls aren’t even going through. It has had a hard reset a few times, but the issues are just getting worse. I am not going to upgrade under my son’s line 5841 in November because I am not going to extend his contract for two (2) more years. He has an old flip phone that is four (4) years old and if that phone goes up, how will he be be able to upgrade if I have to use his upgrade?
I am asking that you please look into this matter and correct this upgrade issue. The 5253 line should be eligible for an upgrade now, not in 2016.
Thank you for your assistance in this matter. If you need to contact me you can try calling my cell at (removed). (If the call will go through)
Thank you
(removed)
Looks like US Cellular has a promotion going on where they will buy out my contracts if I go with them. Guess I will be leaving Verizon since they refuse to do the right thing.
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

shoostar, I'm sorry this had to occur on your new phone. In your post, I show you were heading back to the store to exchange your device. Please let us know if the store reps were able to resolve your issue or if they simply exchanged the phone. When a customer has an issue with an application, we always first recommend removing the application off the phone. If you are able to remove the app and still have issues or are not able to remove the app, the second suggestion is a master reset. I have listed both options below for your convenience.
Steps to remove an application below:
Note: Applications included with the Android Operating System may not have an uninstall option.
From the home screen, select the App menu.
Select Settings.
If the application icon is missing, select App menu filter (located at the top) then select All apps.
Select Applications.
Select Manage applications.
From the All tab, select an application.
Select Uninstall.
Select OK.
Select OK.
Steps below to perform Hard/Master Reset:
Note: Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.
From the home screen, select the App menu.
Select Settings.
If the application icon is missing, select App menu filter (located at the top) then select All apps.
Select Privacy.
From the Personal data section, select Factory Data Reset.
Select Reset phone.
If presented, enter the current passcode or draw the unlock pattern.
Select Erase Everything.
Allow up to 3 minutes for the factory data reset and reboot processes to complete, then perform initial activation and setup.

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I have no idea what I am doing? can you read my question?
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Hi BDN76!
I have an article for you that can help you troubleshoot this issue. First, here is an article that can help you determine what kind of an iCloud icon you are seeing beside your songs:
iTunes Match: Understanding the iCloud Status icons
http://support.apple.com/kb/ts4124
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Contact Apple using the email form here > Apple - Support - Mac App Store - Contact Support

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Verizon Promotion arrives less than 48 hrs after Purchase of new phone/contract

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