BB 8830 - new and battery drains in less than 8 hrs

Just received a new 8830 and battery is draining in less than 8 hrs with no voice usage, only data. It appears as the BB is constantly sending and receiving data? I have done a soft and hard reset and do not have any programs other than the standard that come with the BB.
Thoughts?

You may be experiencing a known issue, we also experienced. Basically what is occurring is when end users perform an email reconcile with BlackBerry Desktop Manager, it's changing the folder ID's to be 5 digits instead of 10. This in turn is causing the amount of OTAFM traffic that you are currently seeing, exhibited by constant network activity on the device and resulting in rapid battery drain. Have your support team contact RIM and refer to the SDR, and RIM will provided an agent to fix the problem. Alternately, the user's folder structure can be deleted on the BES state database, but before either solution is attempted, end users must turn off email reconcile from the device & Desktop Manager as this issue we reoccur if they do another sync. As I understand, SDR147879 is targeted to be resolved within BES version 4.1.5.

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E50 battery drains in less than a day

My E50 has started draining the battery in less than a day. IN fact, it lasts roughly 10 hours and that is assuming nobody actually calls me.
I have:
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- screen off almost all the time
- autlock installed to lock the device down
- nothing running except the "standby" page
I do use Exchange Activesync, and that does suck a lot of power - but even so 10 hours is ridiculous, not too long ago it lasted easily a few days even with some syncing during the day.
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Is your GPRS connection constantly activated? And are you running in UMTS (Or 3G mode) or GSM as a wonky 3G signal that forces the phone to jump between UMTS and GSM can really kill your battery. If you have moved your geographical area lately it might be that you have moved into an area where there is a poor UMTS signal that is causing this.
Try putting it in GSM mode for a day and see what happens.
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Useful links: Phone firmware update | Nokia support site

New 17' battery capacity 3000mAh less than my old 17

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The current 17" MBP lists a 95 watt-hour battery.
Assuming the nominal voltage is 10.8 volts like the removable batteries.
95 watt-hours divided by 10.8 volts = 8.796 ampere-hours
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Your battery is fine.
Look up the specs for your old machine and perform the same calculations.

My battery drained for less than 24 hours and now won't work, is it totally dead?

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Battery Information:
Model Information:
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If you have a MacBook with the removable battery you can get a new third party battery fairly cheap on eBay.
Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
Or for $129 from Apple http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

Does anyone know why my iPod Touch 5G battery drains in less than 4 hours?

Hello fellow Apple users. I am having battery issues with my iPod Touch 5G. It's only 6 months old and already the battery is draining quickly. It used to last me around 9-10 hours on a single, full charge (on iOS 6) Playing with games didn't affect the battery very much, so I'm assuming there's a battery bug with iOS 7? If not, may I please hear your suggestions?

You may want to poke around in notifications. There's a ton of stuff defaulted to on that you may not need. As well as background app refresh and background app update. When those are on your iPad regularly reaches out to get more info and that can affect your battery.

Microsoft Exchange, crashes and battery drain

I have had a persistent problem with two iPhones, one that has taken me months to identify. At first, I thought my 1st gen iPhone was the problem - I suspected bad memory. But when the problem repeated itself on a new iPhone 3GS that I bought, I knew the cause was something different.
I have reset my new iPhone about 25 times to factory settings. I have tested apps one at a time. I tried re-installing each of my apps in iTunes on my Mac, restarting each time to make sure the old version was purged. I have made countless trips to the Genius Bar. Slowly, I tracked the problems down to the Microsoft Exchange email account I must use.
Symptoms: frequent app and OS crashes. Rapidly draining battery, often in an hour from full charge. When plugged in to iTunes, it spontaneously syncs repeatedly and rapidly. The crash log is impossible to trace as a result. This usually happens about a week or so after rebuilding and resetting my iPhone. Often, I noted that when looking at my email, that I see the spinning circle of death.
The first thing I did was to stop pushing email, and setting email to manual fetch. That seems to have minimized my problem. But to my dismay, it still returns.
I am beginning to wonder if the idiots at my corporation's ISP (we use Exchange Server 2003) have not set things up correctly on their server, and that it is corrupting my iPhone OS. If anyone has ideas on this, please do share them with me. I am very tired of losing all my data again and again, and wasting time resetting my phone. I cannot tell you how careful I have been, how much I have tried to solve this problem, and the hours of time wasted in doing so. I think the iPhone is a wonderful device. But I am tired of having to be plugged into anything Microsoft.
Please do share any ideas that you have. Thanks!

I solved my problem! After three frustrating months of crashes, rapid battery drains (often less than an hour from full charge) and after upgrading from an iPhone 2G to a 3GS (in which the problems persisted), I finally found the source of my nightmare: my company's Microsoft Exchange Server (Exchange 2003).
It was a problem that vexed even the brightest minds at Genius Bars at four different local Apple Stores. At first, we thought the issue could be a memory addressing error on my original iPhone 2G. But when I moved up to an iPhone 3GS and the problems continued, I realized this was not the problem. I then tediously factory re-set my iPhone each time, and installed one app at a time to isolate and test the problem. (I have 90 apps. Go figure.) I ran in basic factory mode for two weeks, and only then did my iPhone work correctly. Then, not adding any apps, I set up my Microsoft Exchange account for the umpteenth time. Shortly afterward, all **** broke loose, with the iPhone crashing in rapid succession and the battery draining. Also, when attempting to sync with iTunes, the sync would stop, arbitrarily re-start, and re-start again. And again. And again. In the process, any data on my iPhone would get hosed.
Once I discovered the source of the problem, I conferred with my company's IT guy, who in turn groveled to my company's ISP, which hosts the Exchange Server. In a few minutes (and probably a couple of clicks back at the ISP), my problem went away as suddenly as it began.
So, if you use Microsoft Exchange with your iPhone, and out of the blue, your iPhone goes bonkers, talk to your company's IT guy immediately. I hope this will help you!
I'll try to get specifics of the setting changes made by my ISP to fix this nightmare.
I am using iOS 4 and loving life. I also applied the recent configuration update for Exchange Server and iOS 4, which immediately fixed my problems downloading Microsoft Outlook calendar items. If you have this problem when syncing with iOS 4 and Exchange, see the following:
http://support.apple.com/kb/TS3398
I hope this helps! Thanks, Apple!

Anyone having same problem? I phone 4 after updating to Vers.5.1.1. battery cannot be 100% full charge, always stop at 99% and battery drains off fast too :(

Anyone having same problem? I phone 4 after updating to Vers.5.1.1. battery cannot be 100% full charge, always stop at 99% and battery drains off fast too

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

IPhone 5 Continued Problems - Unable to Sync and Battery Drain

It seems that my iPhone 5 went to crap after the last iOS 6.1.2 update.
Battery life took a turn for the worse. No consistency in usage and standby time and battery drain.
But now, for some reason and I don't know if it's iTunes, I have been unable to sync and back-up for two weeks now. After going through all the syncing steps, all 7, it kicks back and error message: "iTunes could not back up the iPhone "My Name" because an error occurred."
No error code. Nothing.
Any ideas what I can do to fix it?

I got a new iPhone 5 about 3 weeks ago. I notice that from time to time in my pocket it heats up high enough I can feel it trough the material, but not as to burn. I read in a post in this fuorum that this hapened for some iPhones after they updated to the new IOS either when is recharging or some blame it on heavy gaming. Mine was not recharging and no game apps open, just the usual iTunes, Messages and phone as usual when I carry it. It happens about every other day, I can feel it through my pocket and soeme times when I am holding it it is quite hot. After a couple of minutes it seem to cool off again. it just does not seem right. (Im posteing in different discussion to see where I get an answer before taking it to the geniuses )
PS: Dave049 I'll try your suggestion and try re-adjusting the SIM card . if it works I let you all know. thaks for the idea

Data usage and battery drain has skyrocketed with iOS 8.1.2 (maybe earlier)

3 weeks ago my wife got a text message on her iPhone 5 from AT&T that she had used 90% of her data for the month. 30 seconds later, she got another one saying that she had used 100%. Granted, her data plan is small, 200 MB. But, for the last two years she has used as little as 17 MB in a month and her largest prior to this latest month was 49 mb. This month she got to 380 mb before we were able to shut off her cell data. Otherwise, a second chunk of 200 MB and another $15 would have been added to the month.
We had noticed that her battery had been draining rather rapidly in standby mode with no background apps running when she didn't have access to WiFi. We have now correlated the two results, High Cell data usage, Quick battery drain and very warm phone. In case anyone is wondering about her iPhone 5 being one in the recall, it is. I took it in and had it tested. Apple says the battery is fine. It does hold a charge well. When all network communications are shut down on her phone and it is in standby mode, there is no noticeable loss of charge in 24 hours (our longest test).
Since I have a grandfathered Unlimited Data Plan with AT&T, I have been doing some testing on my iPhone 5s. Sure enough, I've seen similar results. With nearly everything turned off except Cell Data, I've seen 483 MB used in 24 hours. Of that total, 479 MB was used for Documents & Sync. I even have everything turned off in my iCloud account, Location services are turned off, no push notifications etc...
The best I can figure, this has been a problem since we installed 8.1.2 and yesterday I installed 8.1.3 resulting in no positive effect on this issue.
At this rate of data usage and no access to WiFi, my wife would have to have a 15 Gb data plan to keep from exceeding her limit. I don't think AT&T even offers one that big anymore. I might have to switch to Sprint or T-Mobile if this doesn't get resolved.
Any ideas would be greatly appreciated. Thanks in advance for your shared insights.

Hey this is Brian, bjmcmurry, under a different user ID. If I logged in as bmcmurry, original post, I was just getting a server error and couldn't get to this discussion nor post a comment anywhere.
Anyway, let me be as brief as I can. After an extensive analysis of replicating the problem on another phone to eliminate it being a hardware specific issue and that the test phone has an unlimited data plan, I was able to stop the excessive data usage and consequential battery drain. I believe I have a reasonable explanation of the problem, an iOS logic bug.
I had everything under my control clamped down on the test phone to minimize data usage. Also, I was forcing all data usage to use the cell towers. I determined that I was burning at least 11 to 13 Mb per hour doing nothing important. I literally had everything turned off except 'Settings' was allowed to use Cell data providing a avenue to log into the Apple ID.
The two phones had 2 things in common, they were using the same Apple ID and the same version of the OS. One was a iPhone 5 and the other was a 5s.
Here is a synopsis of my experience via my written evaluation of the Apple support system (Apple Rep name's have been removed):
After a couple of hours on the phone with an Apple Care Senior support Analyst, it was suggested that I go to the Apple Store to 1) get my battery replace in the iPhone 5 since it qualified for the replacement program and 2) see if the Genius could provide me with any insight in the data usage issue and battery drain.
I'm certainly glad I had multiple reasons to visit the closest Apple store, a 45 min drive. I got the battery replaced, thanks for that.
Regarding the important issue to me that brought me to the Genius Bar, excessive Cell data usage, I thought the Genius did a wonderful job listening and documenting the problem we were experiencing. Unfortunately, educating us on the use of the product or replacing our phone was not going to solve the problem. He eventually figured it out, this was not a user error or broken hardware. We surmised that the reason I was sent to him was to verify and document that there was a problem. I clearly had a problem. After writing copious notes on the issue, The Genius smartly referred me back the the AppleCare Senior Advisor. So, back to AppleCare Senior Analyst I went. She, knowing this was not a simple problem to solve i.e. beyond her level of expertise, got an Apple Software engineer involved.
My primary frustration is that this should have been escalated to software engineering right away. My trip to see the Genius was, I believe, a waste of time for both me and Apple regarding this issue. Diagnosis of this type of problem is well beyond the Genius’ knowledge and job. The Genius did a very good job doing what he could within the scope of his job. He just couldn’t solve this problem and had no one within Apple to which he had access for help.
However, that initial consult with the engineer was a bit feeble. Not only could I not talk to him/her directly, his/her focus was still working with the ‘Black Box' approach. Having Analyst ask me to do stuff like restore the Phone was more like trying to find a 'work around' than 'identifying the real problem.' Maybe restoring the phone was going to fix some corrupted data on the phone sidesteping the real problem, the handling of this condition. The engineer did listen to the fact that I had restored the test phone, the 5s, and only added the use of my Apple ID. Duh, been there!!!
Having been an previous owner of a software development company that I started in 1980 and retired in 2001, I can tell you that using the 'Black Box' method of debugging is extremely inefficient. Instead, having access to an ‘Activity Manager’ type app to identify in real time what process was blowing up the data flow would have saved me a lost afternoon at the Apple store and hours on the phone with tech support.
Ironically, I may have stumbled onto a "work around" solution short of turning off Cell Data that stopped the excessive Cell Data usage and consequential battery drain. Just prior to leaving the Apple Store, I used one of their Macs to log in my Apple ID on the id.apple.com website to ‘Manage my Apple ID’, I was forced to upgrade the security level of my password. Afterward, my cell data usage seemed to drop dramatically.
I told the AppleCare Senior Analyst that I may have stumbled onto a workaround and I suggested that I give it a couple of days of monitoring. We'd talk then and I would have results to report. She agreed.
Sure enough, my Document & Sync usage was back to normal, about 1/2 Mb per day. Am I happy that the excessive Cell Data usage has stopped? You bet! But, there was no intuitive reason that an end user would know to log in on the ID website to unknowingly solve this problem. As I use to say to my employees, that is not the ‘Macintosh Way.’ And, rebooting the the 'Microsoft Way.'
When I reported my findings to the Analyst, we both concluded that data usage was back to normal. She did report to me that the engineer did provide a laundry list of suggested activities to help solve the problem. Remarkably, they were everything that I had already done and were pretty much what the Analyst and the Genius tried to do. All reasonable tasks. But clearly, the engineer hadn't even ready the notes on the case before responding. And, none of the things suggested would have uncovered the real problem, likely a logic bug in iOS.
My advice now is to have the software engineering team rule out that there was an unresolvable state that a background process was fiercely trying to handle. The iOS does not seem to know how to intervene and prompt the user with a requirement to upgrade their password. If this does end up being the case, I would call it a logic bug, a perpetual exception that is not being handled properly.
Anyway, I hope this helps you.

Hot to touch and battery drained

Has anybody's Iphone5 is ever hot to touch and battery drained at the same time.

Hi there,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
-Griff W.

HT201274 i have ipod 2nd generation and i had reset Erase All Content and Settings it is longer than 3 hrs it is still showing apple logo and blink like if it will restart but again it shows the same logo!! is it all right with the erasing...??? i am co

i have ipod 2nd generation 32 gb and i had reset > Erase All Content and Settings it is longer than 3 hrs it is still showing apple logo and blink like if it will restart but again it shows the same logo!! is it all right with the erasing...??? i am confused!!

For a 1G and 2G it can take hours. Make sure it is connected to a charging source otherwise the battery can fully drain before it is done. If still problem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IOS 5.1.1 upgrade: hot while usage and battery drain

Since iOS 5.0.1 I never had. Artery problem. I used my iPhone from 12.2011 without any battery issues. But after recent upgrade to 5.1.1 I found that while using usual apps, including very simple like card game, my iPhone became very, uncomfortable hot near sim slot location. I was tried to reinstall sim card several times - no effect. Battery drain now terrible in active mode, about 1 percent per one or couple of minutes.
In a sleeping mode all the same - less than 0.5% per hour, but if to start using any application, device became hot and drain starting.
Any similar thigs or ideas? I read a discussion when two recharge cycles solved this problem, but it doesn't help me.

http://www.apple.com/batteries/iphone.html
here is a general description of the batteries. it is expected that sometimes the product will get warm, especially when charging. Another thing to look at is multi-tasking which could be the result of some battery drainage, bluetooth running in the backround, a high brightness setting, wi-fi ALWAYS enabled even when outside of a wi-fi zone especially because it will be constantly searching for networks. For information about multi-tasking, try this:
http://support.apple.com/kb/HT4211
Worst comes to worst, try transfering all of your information to the computer, and try a restore as new, than transfer your information back to the iphone in the event it could be a software issue. here are some helpful articles to help you with this.
By following these articles in order, you will be able to save content to your computer from the iOS device.
Section 1:
          -About authorizing and de-authorizing:
http://support.apple.com/kb/PH1730
          Prevent unprompted syncing of your iPod, iPhone, or iPad:
Mac- http://support.apple.com/kb/PH1764
Windows- http://support.apple.com/kb/PH1677
Section 2:
          -iOS how to transfer or sync content to your computer:
http://support.apple.com/kb/HT1296?viewlocale=en_US
          Transfer purchases from your iPod, iphone, or iPad to an authorized computer:
Mac- http://support.apple.com/kb/PH2554
Windows- http://support.apple.com/kb/PH2566?viewlocale=en_US
          iOS: Importing personal photos and videos from iOS devices to your computer:
http://support.apple.com/kb/HT4083
           Backing up, updating and restoring:
http://support.apple.com/kb/HT1414?viewlocale=en_US
          Downloading past purchases from the App Store, iBookstore, and iTunes store
http://support.apple.com/kb/HT2519

IPad mini with retina very slow and battery drains fast

my ipad mini 2 is only ten months old. After getting the iOS 8 currently on ios8.0.2, wifi internet speed is only 25% of the normal speed (compared to what my imac tested), battery drains 1% every 3 minutes or so. All of these after I restored it to factory setting per Apple support suggestion. is there any fix for this soon? why is the issue only affecting some but not all users? Is there anything I can do for my ipad? I have only been using it lighty (have installed like less than ten app's) but this is still very frustrating.

How to Fix a Slow iPad
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-A-Slow-iPad.htm
iPad running slow? How to speed up a slow iPad
http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
If You Think iOS 7 Feels Slow Here’s How to Speed It Up
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
 Cheers, Tom

My iPhone 5s button home is not work and battery draining very fast

is buy new iphone about 1 month in true shop in thailand
1.is use about 15 days have a problem battery draining very fast * 16/5/2014
i go to shop true but shop tell is not problem
2.bluetooth is not compair with my car
but in the first time i can connect bluetooth. But 1. shop true restore my device after then i can not connect this
3.the button home i cannot used 25/5/2014
i go to true shop again
- tell to me this shop not receive becasue the phone have scratch and i want to change i pay 9800 bath about 326 us dollar
BUT i seach information scratch about 4mm. right
*1 min 1 per*
i hope apple help customer i buy product apple a lot of because i thust your brand but this case im not sure
plese reply is mail as soon as im wait your answer....

12 hours i don't have a answer.... this time my phone not used

Over heating and battery drain on iPhone 4 after iOS 7.1 update

I am facing heavy battery drain and overheating after updating my iPhone 4 to IOS 7.1
The battery discharges @ 1% for every minute - when not in use / idle. The handset stays uncomfortably warm. The background app refresh, location services, screen brightness etc have been switched off/kept to the minimum. Though there is significant improvement in responsiveness. There were no battery/overheating issues with iOS 7.0.6.
Have reset all settings, switched on/off, given a hard boot (power button + home button) but no use.
Suggestions to resolve this are welcome.

This is not a software issue!!!. Yes, it may cause by the software update.. I had the same issue with my Iphone5 after 7.1.. I went crazy .. seeing my battery draining 1% a minute without using it.. and it took more than 7 hours to charge completely. Worst my IPhone was out of warranty cant take it back to Apple to have it fixed.
Things already did -
I changed the battery
Restored the phone
Switched to setting basically nothing
Waited for 7.1.1 to come out and then update the phone
But none of these helped at all
So i rolled the last dice.. took my phone to a local technician (in Philippines). They said none of the above will resolve the issue.
What exactly went wrong was the - USB POWER MANAGEMENT CONTROLLER IC U2 was busted. Once this was replaced my phone worked just fine. in fact I was amazed with the results.
My phone charged 100% from 20% in less than 60 minutes.
Now my battery lasts for more than 15 hours ( i do not use mobile data only Wi-Fi)
So if your phone is out of warranty no harm in getting this part replaced. If within warranty you may get a replacement handset.
Now to what causes this as per the technician " Every update from apple tries to exclude accessories that are not certified, and you do get the pop up that this accessory may not be supported" continue to use the charger will fry the IC U2 .
Hope this Helps goodluck

BB 8830 - new and battery drains in less than 8 hrs

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