Version 10.1.8 SLOW and locks up Windows Explorer when attempting to select multiple files to open.

User contacted L1 Tech Support when browsing server & attempting to simply select multiple adobe pdf's. Passed to Support level 2. Level 2 deemed was not server as they could recreate the issue on any machine running 10.1.8 by copying in question pdf's or a group of random others to a local machine & get the same result.
Other common observations, have latency when opening up pdf files via IE in ERP application. Seems to be an issue with Adobe either versioning or inherent problems. ( have read through many "setting mod's & have verified "Starting in protected mode" is off ) any help or direction is much appreciated. Next steps will be to open PDF's with another product.
Consistent results on 300+ machines some XP some W764bit.
Thanks!

Hi ChesterCopperpot,
Could you please elaborate your issue and provide more information like the exact version of internet explorer and how do you try to open multiple Pdf document using internet explorer at a time.
Also tell me if you have attempted to disable some third party brower extention and plug-ins.

Similar Messages

Bridge is slow and lags when selecting multiple files to open.

I currently have CS6 latest version (ver. 13.0 x64)
My problem is in my Bridge software (5.0.2.4 x64)
I have been getting a 4 or 5 second delay when trying to
select multiple files or navigating through the menu and functions.
(Photoshop also delays a few seconds when opening a file.)
After trying different solutions, I have narrowed my best guess to a
conflict with my video card or drivers.
I have a PC running win 7 64 bit. 12 gb of ram, an ATI radion 3000 video card with the
latest driver. An AMD phenom quad processor.
All of my drivers and software is up to date, including my Windows 7.
No other software on my computer gives me any LAG time or problems.

You need a better video card. You card rates a passmark score of 106. You probably need one at least of 500 and closer to 1000 is good. You get a card above this score you start paying more and getting less. http://www.videocardbenchmark.net/

Hangs, severe slowness and lock-ups running Firefox 27.0 / 28.0 on Windows XP / Is it possible to block plug-in container?

Been experiencing severe slowness and lock-ups with Firefox of late, which ends with a sudden drop in memory usage and me having to repeatedly shut it down through Task Manager. I have created a new profile and disabled hardware acceleration. I have tried disabling all plug-ins and extensions, yet I noticed that at times (not always) plug-in container was still an active process, which I don't understand. Why would it be active when there are no enabled plug-ins? I also noticed that when plug-in container is not active (showing under Processes in Task Manager) I do not have this problem and Firefox runs normally? I need to block plug-in container. Please help.

I have just tried on Windows 7 and used process explorer on that. I would expect the results to be displayed in a similar manner on Windows XP.
Plugin-container is shown as being run from Firefox, and in turn if I mouse over or left click the line for plugin-container .exe then under ''command line'' it tells me what is running, in my case at this instance it is Flashplayer and so it displays
.... \Macromed\Flash\NPSWF32_12_0_0_77.dll .... plugin ....
It is identifying it is FlashPlayer
The worry with your apparently unknown operation is that within the plugin-container it may be safe but if plugin-container is disabled maybe it could be malware and cause a problem.

Since installing LTR 5.4, which I've now upgraded to 5.6, I've encountered repeated slowness and malfunctions in operations, especially when using the Compare View function and the Tab key to open and close the right and left side panels. Such problems n

Since installing LTR 5.4, which I've now upgraded to 5.6, I've encountered repeated slowness and malfunctions in operations, especially when using the Compare View function and the Tab key to open and close the right and left side panels. Such problems never arose during two years of using LTR-4 and nothing else has changed on my computer. I have a pretty simple system with only a few plug-ins, which are usually not in operation. I have 12GB of RAM in my Windows 7 PC. I could illustrate these problems with screen shots if you would tell me how to submit screen shots. Otherwise I will try to describe the problems in words.
The problem is clearly cumulative, growing worse as usage time passes. Compare View feature gradually slows down and eventually seems to choke as my work session proceeds. If I Exit LTR and re-enter and start all over, things will work normally for maybe 30 minutes, but then the Compare View feature begins to become very slow to respond. In a recent example with my screen full of thumbnails in Library mode I highlighted two images to compare. LTR started to open the Compare View screen by first having the top row of thumbnails disappear to be replaced by the "SELECT" and "CANDIDATE" words in their spaces (but no images), but Compare View never succeeded in gaining control of the screen. After some seconds the top row of thumbnails reasserted its position and the Compare View windows disappeared. But LTR kept trying to bring them back. Again the top row of thumbnails would go away, Select and candidate would reappear, try again, and give up. This went on for at least 2-3 minutes before I tried to choose File and Exit, but even that did not initially want to respond. It doesn't like to accept other commands when it's trying to open Compare View. Finally it allowed me to exit.
To experiment I created a new catalog of 1100 images. After 30-40 minutes, the Compare View function began to operate very slowly. With left and right side panels visible and two thumbnails highlighted, hitting Compare View can take half a minute before the two mid-size images open in their respective SELECT and CANDIDATE windows. When the side panels are open and two images are in the Select/Candidate spaces, hitting the Tab button to close the side panels produces a very delayed response--25-30 seconds to close them, a few more seconds to enlarge the two images to full size. To reverse the process (i.e., to recall the two side panels), hitting Tab would make the two sides of the screen go black for up to a minute, with no words visible. Eventually the info fields in the panels would open up.
I also created a new user account and imported a folder of 160 images. After half an hour Compare View began mis-placing data. (I have a screen shot to show this.) CANDIDATE appears on the left side of SELECT, whereas it should be on the right. The accompanying camera exposure data appears almost entirely to the left of the mid-screen dividing line. Although the Candidate and Select headings were transposed, the image exposure data was not, but the data for the image on the right was almost entirely to the left of the line dividing the screen in two.
Gurus in The Lightroom Forum have examined Task Manager data showing Processes running and Performance indicators and they see nothing wrong. I could also send screen shots of this data.
At this point, the only way I can process my images is to work 30-40 minutes and then shut down everything, exit, and re-start LTR. This is not normal. I hope you can find the cause, and then the solution. If you would like to see my screen shots, tell me how to submit them.
Ollie
[email protected]

Since installing LTR 5.4, which I've now upgraded to 5.6, I've encountered repeated slowness and malfunctions in operations, especially when using the Compare View function and the Tab key to open and close the right and left side panels. Such problems never arose during two years of using LTR-4 and nothing else has changed on my computer. I have a pretty simple system with only a few plug-ins, which are usually not in operation. I have 12GB of RAM in my Windows 7 PC. I could illustrate these problems with screen shots if you would tell me how to submit screen shots. Otherwise I will try to describe the problems in words.
The problem is clearly cumulative, growing worse as usage time passes. Compare View feature gradually slows down and eventually seems to choke as my work session proceeds. If I Exit LTR and re-enter and start all over, things will work normally for maybe 30 minutes, but then the Compare View feature begins to become very slow to respond. In a recent example with my screen full of thumbnails in Library mode I highlighted two images to compare. LTR started to open the Compare View screen by first having the top row of thumbnails disappear to be replaced by the "SELECT" and "CANDIDATE" words in their spaces (but no images), but Compare View never succeeded in gaining control of the screen. After some seconds the top row of thumbnails reasserted its position and the Compare View windows disappeared. But LTR kept trying to bring them back. Again the top row of thumbnails would go away, Select and candidate would reappear, try again, and give up. This went on for at least 2-3 minutes before I tried to choose File and Exit, but even that did not initially want to respond. It doesn't like to accept other commands when it's trying to open Compare View. Finally it allowed me to exit.
To experiment I created a new catalog of 1100 images. After 30-40 minutes, the Compare View function began to operate very slowly. With left and right side panels visible and two thumbnails highlighted, hitting Compare View can take half a minute before the two mid-size images open in their respective SELECT and CANDIDATE windows. When the side panels are open and two images are in the Select/Candidate spaces, hitting the Tab button to close the side panels produces a very delayed response--25-30 seconds to close them, a few more seconds to enlarge the two images to full size. To reverse the process (i.e., to recall the two side panels), hitting Tab would make the two sides of the screen go black for up to a minute, with no words visible. Eventually the info fields in the panels would open up.
I also created a new user account and imported a folder of 160 images. After half an hour Compare View began mis-placing data. (I have a screen shot to show this.) CANDIDATE appears on the left side of SELECT, whereas it should be on the right. The accompanying camera exposure data appears almost entirely to the left of the mid-screen dividing line. Although the Candidate and Select headings were transposed, the image exposure data was not, but the data for the image on the right was almost entirely to the left of the line dividing the screen in two.
Gurus in The Lightroom Forum have examined Task Manager data showing Processes running and Performance indicators and they see nothing wrong. I could also send screen shots of this data.
At this point, the only way I can process my images is to work 30-40 minutes and then shut down everything, exit, and re-start LTR. This is not normal. I hope you can find the cause, and then the solution. If you would like to see my screen shots, tell me how to submit them.
Ollie
[email protected]

How do I select multiple files under "Get File Info"and lock or unlock all?

How do I select multiple files under "Get File Info"and lock or unlock them all? It seems to do it automatically when I have 10 or more selected. But how do I lock or unlock 5 or 6 files in one swoop? Thanks

Select the desired files then press OPTION and select Show Inspector from the Finder's File menu.
Why reward points?(Quoted from Discussions Terms of Use.)
The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

CC aplications go to white screen and lock up the computer when switching between apps

We have been successfully using CC for several months, then about 30 days ago suddenly when we tried to switch apps between dreamweaver, and Photoshop the computer went to a White screen and froze. This problem is completely repeatable, and we are at a complete loss to correct the problem. Any ideas? It doesnt do this when you switch withing Bridge and Photoshop, but with anythign else,,,,,,,,,,,,,,, CRASH!!

I am unable to get into the chat. I tried explorer and chrome and neither will allow us to access the chat. It continues to go around and around.
De: John T Smith
Enviado el: Thursday, November 20, 2014 8:41 PM
Para: Beatriz Neto
Asunto: CC aplications go to white screen and lock up the computer when switching between apps
CC aplications go to white screen and lock up the computer when switching between apps
created by John T Smith <https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/6949285#6949285>

Letters and numbers are being deleted when I import a PDF file to my catalogue

I have a business catalogue that I change from time to time. I will make the changes in MS Word 2003 and then convert the document to a PDF file. I will then import the PDF file to my catalogue. Recently when I have impurted the PDF file I have noticed that letters on pages above the inserted PDF file and letters below the inserted PDF file will be missing. I recently updated my Acrobat Reader from 8.0 to 9.0, so maybe that is an issue.

How are you converting the documents to PDF ? Are you using Acrobat, if so, which version of Acrobat?
Also, what exactly do you mean when you "import the PDF file into my catalog". Which software are you importing the PDF into?

Problems converting PDF to MS Word document. I successfuly converted 4 files and now subsequent files generate a "conversion failure" error when attempting to convert the file. I have a large manuscript and I separated each chapter to assist with the co

Problems converting PDF to MS Word document. I successfully converted 4 files and now subsequent files generate a "conversion failure" error when attempting to convert the file. I have a large manuscript and I separated each chapter to assist with the conversion; like I said, first 4 parts no problem, then conversion failure. I attempted to convert the entire document and same result. I specifically purchased the export to Word feature. Please assist. I initially had to export the Word Perfect document into PDF and attempting to go from PDF to MS Word.

Hi sdr2014,
I'm sorry to hear your conversion process has stalled. It sounds as though the problem isn't specific to one file, as you've been unable to convert anything since the first four chapters converted successfully.
So, let's try this:
If you're converting via the ExportPDF website, please log out, clear the browser cache, and then log back in. If you're using Reader, please choose Help > Check for Updates to make sure that you have the most current version installed.
Please let us know how it goes.
Best,
Sara

After purchasing the Export PDF Online software when I attempt to perform a "File/Save As" when viewing a document on the web it locks up windows explorer. I receive "FIle Save As - Not Responding"

After purchasing the Export PDF Online software when I attempt to perform a "File/Save As" when viewing a document on the web it locks up windows explorer. I receive "FIle Save As - Not Responding"

I think you may be correct. It is coincidental with my upgrade to Adobe Reader 11.0.10.
I have installed IE 11 (11.0.9600.17690)
It may be an Adobe Reader problem in that the "tools/file save as" dialog is completely empty. No local directories are displayed for saving to. When I try to Close(X) the "File Save As" box it pops up a message box on top that says "Adobe Reader is not Responding" It locks up all of my IE windows, not just the one with the PDF doc.
I need to go go Task Manager and stop the IE task. All my browser windows are then closed.
That is the only way to recover from the "Adobe Reader is Not Responding" message.

Is there a way to select multiple files and initiate the Capitalize function?

I have hundreds of files all in upper case that are driving me crazy. I can select them one at a time, right click and then select Transformations/Capitalize. Is there a way to select multiple files and initiate the Capitalize function?

You could use Automator to do this - take a look at the article at http://www.wikihow.com/Batch-Rename-Files-in-Mac-OS-X-Using-Automator to see how this might be done.
Good luck...

Downloaded a trial Light room and got "An error occurred when attempting to change modules." Macinto

Downloaded a trial Lightroom and got "An error occurred when attempting to change modules." Macintosh. Created another user and it works. WIll this happen if I make a full purchase? I want to use my administrator user.

Hi ecl44,
This might be due to incorrect preferences / permissions issue on the Mac.
You might want to refer to the KB Doc : http://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.html

Command+click and drag to select multiple files

Hi everyone,
I switched about a year ago and recently joined this group. I love OS X and will never go back to windoze, however after recently upgrading to Tiger, I went to command+click and drag to select multiple files in order to drag them to the trash, all I succeeded in doing was to drop one file into the next folder down. Did I miss a check box somewhere, or something. It feels like windoze now, having to command+click individual files to select more than one, or use the edit menu to "select all".
I'm not going back to Panther just to get back this feature I miss, and was hoping there is a way to get it to work in Tiger, any suggestions?
eMac G4 1 gig superdrive Mac OS X (10.4.3) 768 megs sdram

You might find this easy to do in column view:
1. Select a group of contiguous files by clicking on the first, then hold down the shift key and click on the last one you want, all files between first and last will be selected.
2. To add an odd file here and there to the group hold down the command key and click on the file.
Thus you can quickly select an entire group in the middle with click/shift click, then add additional files individually to the selected group.
Francine
Schwieder

I have a late 2011 Macbook and whenever I open any application it opens only the top menu bar and no viewer windows.I always have to click cmd n to open new windows and it is quite annoying.Does anyone know how to fix this issue? Thx

I have a late 2011 Macbook and whenever I open any application it opens only the top menu bar and no viewer windows.I always have to click cmd n to open new windows and it is quite annoying.Does anyone know how to fix this issue? Thx

You may have more of a chance getting a quicker answer here:
https://discussions.apple.com/community/windows_software/windows_compatibility

Running slow and locking up, additional tests for hd, memory?

My iBook has slowed to a crawl recently, and I suspect hardware problems, maybe the hard drive or memory. I've tried all hte usual things (disk repair, fix permissions, reinstalling the last update, running in safe mode) but the computer runs slow and at times just stops -- earlier today it stopped responding or refreshing anythign but the spining ball for >20 min, at which point I did a hard reboot, and it took it almost another 20 minutes to reboot. I've run the hardware tests from the utility disk a few times but nothing shows up. The only thing of note in the system log is that lookupd seems to die and restart pretty often, and around when it locked up earier today there are lots of messages about "IOATAController device blocking bus."

It took it more than 10 minutes to boot and for me to log in this time, and a few more minutes to display the contents of the hard drive, but when I finally got Disk Utility up, it still said SMART Status: verified. However I hit the "verify disk" button, and the computer has been locked up for about 10 minutes now with nothing more than 'Verifying volume "Macintosh HD"' in the status window and nothing but the spinning beach ball when I try to do anything else. I'll let it go and see if it ever recovers.
I have a recent bootable clone, but even small file writes can take an hour now, so I can't imagine a complete copy ever finishing. After more research on the message "IOATAController device blocking bus" I find that a few people who get that are able to recover by using disk utility from the install disk and doing a disk repair, but most end up with their hard drive needing to be replaced. I've done the first a few times now with no improvement, so I'm guessing I'm headed for the second. The local Apple Store had no more appointments available today but I'm going to try and get in tomorrow.

Elements 12.1 Organizer slow and locks up. Slows down my entire iMac.

I have an iMac running OS X 10.9.2 and have downloaded the update of Elements 12.1 and also shut off all of the media analysis functions and organizer runs so slow it is ridiculous. It takes 10 minutes to move one file from one folder to another. It also slows down everything on my iMac to a crawl. Hard drive sounds like it is running continuously and the the spinning rainbow of death when doing very basic functions. I've had to go back to an old Bridge software until this can be fixed. I would return the whole thing since 12 doesn't seem to add much to my old version 8 in functionality and there are a lot of poorly place UI issues in expert mode. I'd like to use the software, but it doesn't seem to work. Any ideas?
Scott

Hi,
Please try repairing and optimize your catalog.
You can do this by: File > Manage Catalogs. Here you can both the options.
Thanks,
Anwesha

Version 10.1.8 SLOW and locks up Windows Explorer when attempting to select multiple files to open.

Similar Messages

Maybe you are looking for