Very Poor Coverage at Santa Clara Convention Center

Last month I was at the Santa Clara Convention Center for a technical conference. Attendees here are constantly borrowing ATT phones to make calls when inside conference rooms or on the Convention Center Exhibit Floor. The signal here is very weak 1x. Data is virtually nonexistent. The lack of coverage here in this venue is really inexcusable. Even T-Mobile is providing better coverage. It is really a sad state of affairs when folks are asking their coworkers if they have a non-Verizon phone that they can borrow to make a call. The coverage problem extends to all areas of the Convention Center and the adjoining Hilton Hotel.
ATT is providing full signal strength on the convention center floor and in all conference rooms and Tmob works fairly well. Verizon is supposed to be coverage king especially in venues such as convention centers and other very populated metro areas.
I attend several conventions in Santa Clara per year and have spoken directly to the General Manager of the Santa Clear Convention Center. He informed me that he has had hundreds of complaints from vendors on the convention center floor. He contacted Verizon and was informed that the lapse in coverage was caused by the construction of the new Levis Stadium for the San Francisco 49ers that is adjacent to the Convention Center. The new Levis Stadium blocks that signal from the Verizon Cell Site. It seems to me that since this is such a high visibility venue, Verizon should permanently deploy a Cell on Wheels until the original cell site can be moved.
It doesn't make sense to me that Verizon is spending millions of dollars per year on television commercials while nothing has been done to improve the several coverage problem at this internationally renowned convention center. Can Verizon deploy a permanent Cell on Wheels to the Santa Clara Convention Center until the problem is resolved?

Hi Paul,
I just completed a 3-day road trip throughout NYC Mon-Wed of this week, primarily on the West Side (85th down to 34th, Central Park West, Broadway, etc) and a little on the East Side (1st) and can confirm what you are seeing. I tried to open up a ticket with VZW on the problems since I had collected very specific location, signal, performance and experience data (and wasted 2GB of data and hours of my time troubleshooting), but they would not open any tower tickets for me since I left NYC to go home and was not in NYC long enough for them to be willing to open up a ticket for me. I suggest you call VZW back and ensure they text you the tower ticket #, also ask them to link your case information to their internal device forum "iphone 5 loses 4g lte" and text you confirmation of this too.
You can find my NYC test results at the link below to see if your experience matches mine. Whenever possible, I compared my VZW iPhone 5 experience to my AT&T Galaxy S III at the same locations and included those results as well.
Scroll down to Oct 11 at 6:09A for my NYC results. For what it's worth, I'm in Metro Boston and my iPhone 5 VZW experience has been just as bad out here. I have tried 3 iPhone 5's and 3 nano SIMs all on VZW.
https://discussions.apple.com/thread/4329076?start=255&tstart=0

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Very poor coverage - just got an iphone 5s - typically 1-2 bars. Dropped calls when I switch rooms. Right in the middle of Palo Alto/Stanford area - zip code 94305

Crazy - never had any issues with AT&T - thinking about going back..... Brand new iphone 5S. I've reset the network, disabled and enabled imessaging. Any thoughts?

Kent,
We do not want to see you go. Thank you for all the troubleshooting you have done thus far. I do not see any service alerts in your area. Do you only have issues inside your home with dropped calls? Do you also have issues with data and text? Are you connected to Wifi in your home?
LindseyT_VZW
Follow us on Twitter @VZWSupport

Captivate @ TSW Conference - May 4-6, Santa Clara

We are attending the Technology Services World conference being held from May 4-6 at the Santa Clara convention center.
If you are planning to attend, do drop by our booth (#25) to learn how Captivate can be used to streamline your tech-support and customer support operations. We are also speaking on the same topic on Tuesday, May 5, 1:40 pm - 2:20 pm PST at the conference.
Also, if you are based in the Bay Area and would like to discuss your experience with the product or wishlist for the next version, please send a note to me (abharadw AT adobe DOT com ).
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We are attending the Technology Services World conference being held from May 4-6 at the Santa Clara convention center.
If you are planning to attend, do drop by our booth (#25) to learn how Captivate can be used to streamline your tech-support and customer support operations. We are also speaking on the same topic on Tuesday, May 5, 1:40 pm - 2:20 pm PST at the conference.
Also, if you are based in the Bay Area and would like to discuss your experience with the product or wishlist for the next version, please send a note to me (abharadw AT adobe DOT com ).
It will be wonderful to meet you all.

NB205 - very poor product and service, do not buy Toshiba!! Completely dead in 6 months

I am posting this to warn as many people as possible to avoid buying Toshiba in the future. Not only was the product faulty, which I can understand sometimes happens w mass production. But the service was completely unacceptable, which was the deciding factor for me.
1. My new Netbook NB-205/BL started intermittently shutting down for no reason (complete black screen, not even to blue screen). By the time I returned home from my trip it had stopped working altogether. The power light will come on, and the fan/hard disk will try to spin for a split second and then go silent and stop completely.
2. Upon calling tech support who walked me through a bunch of diagnostic attempts (removing and re-inserting battery, etc.), they concluded it was dead and I needed to send it in.
3. The only thing I really care about is my data as I had stored a bunch of invaluable photos and downloaded about $200 worth of Amazon MP3s since receiving the Toshiba NB205.
4. Tech support assured me they would back up the hard drive for me and ship either a fixed or new computer with all my data still intact. They asked me to register it w their warranty department and call them back so they could send me a shipping box to send it back in. I did all that and it's been >3 weeks and no box.
5. So today I called Tech Support again and the guy goes "Oh yes, you have shipped your computer in for a hard drive failure?". At which point I had to explain how A) it's not a hard drive failure B) I haven't shipped anything anywhere because I never got the box I was promised.
6. Then I proceed to ask him again if my data would be safe, to which he informs me it's Toshiba policy/practice not to back up data for customers. I found this to be unacceptable and then I didn't know who to trust so I asked for a supervisor.
7. This supervisor wasn't able to help me either as he further informed me that they will not back anything up for me AND that I had to pay for shipping AND pay an authorized Toshiba Repair Center to back my hard drive up.
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9. NO was the answer. Toshiba wouldn't do anything for me, because software issues are NOT under warranty. And backing up my hard drive is considered to be a software issue. I repeatedly told him that it's their defective hardware that is causing the need for data backup. But this went ignored and I was told they don't cover anything in this case.
I either had to lose my data or pay probably $100 for a Toshiba dealer to back up my data for me. Oh yeah, and there isn't one of those within 20 miles of me and I live in Silicon Valley!! Oh yes, and they want me to pay to ship them the dead computer.
10. I finally asked him how he would feel if he was the customer, and if he felt this was any way to treat Toshiba customers. He replied by saying they have a process, and this is the process!
Well the next time I and any of you are in our "process" of deciding which brand of technology to buy, I'm certainly not going to consider Toshiba anymore. This is the second chance I'm giving Toshiba after having a very poor laptop AND service experience in 2000. Well, it took me 9 years to give them another shot, and I'm never going to trust them again. I told myself "well, it's a high quality Japanese brand, one that commands a premium in price that people are willing to pay so it should be an excellent product. AND if things do go pooryly, Toshiba will stand behind their name."
I was SO wrong!!! Let this be a message to all people out there, as I did read these forums before buying my product, but the NB205 was so new it didn't have many posts.
Fool me once, shame on you. Fool me twice, shame on me! I'm done with you Toshiba, it's really too bad that you will not honor your brand with fair treatment of your customers.
Ming Wu

It isn't that difficult to back up the data from the hard drive. You can easily do it yourself for about $20. http://www.datarecoverytutorial.com/recover-data-from-failed-laptop-notebook/
As for Toshiba backing up your data, ALL of the manufacturer's have that same policy. NONE of them will backup the data for you nor will they guarantee that your system will be returned with the existing data intact. This is spelled out in the Warranty documents and is fairly common knowledge amongst most computer users.
If the data was that important you should have been backing it up to USB flash drives, a usb external hard drive, or some other backup device on a daily basis just for this very reason. The fact that you failed to do so doesn't make it Toshiba's problem.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

How to make Verizon aware of poor coverage area

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UK iPhone very poor 3G signal - many owners affected

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Please contact HP support directly.
Please visit http://www.hp.com/ > select the country from left hand side bottom (USA is selected by default) > on next page, on right hand side top, click "connect with HP" icon, you should have options to email HP or call HP.
contact the number which says, questions before you buy a product. they can help you with expected best price and available store location etc...
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Iphone 5s not picking up home Wi-Fi and/or very poor signals even in downtown area

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I downloaded the Speedtest app on my iPhone and iPad and would randomly test one right after the other. I accumulated about 5 tests a day on each device over the course of 3 days. I set up an appointment at the Genius bar. I told the Genius that I set up my phone as new and then showed him my comparisons of the Speedtest on both devices. He handed me a new (non-refurbished because it hasn't been out for long) phone, no questions. Apparently it was a hardware issue and not an iOS 8 bug.

Apex report performance is very poor with apex_item.checkbox row selector.

Hi,
I'm working on a report that includes some functionality to be able to select multiple records for further processing.
The report is based on a view that contains a couple of hundred thousand records.
When i make a selection from this view in sqlplus , the performance is acceptable but the apex report based on the same view performes very poorly.
I've noticed that when i omit the apex_item.checkbox from my report query, performance is on par with sqlplus. (factor 10 or so quicker).
Explain plan appears to be the same with or without checkbox function in the select.
My query is:
select apex_item.checkbox(1,tan_id) Select ,
brt_id
, tan_id
, message_id
, conversation_id
, action
, to_acn_code
, information
, brt_created
, tan_created
from (SELECT brt.id brt_id, -- view query
MAX (TAN.id) tan_id,
brt.message_id,
brt.conversation_id,
brt.action,
TAN.to_acn_code,
TAN.information,
brt.created brt_created,
TAN.created tan_created
FROM (SELECT brt_id, id, to_acn_code, information, created
FROM xxcjib_transactions
WHERE tan_type = 'DELIVER' AND status = 'FINISHED') TAN,
xxcjib_berichten brt
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GROUP BY brt.id,
brt.message_id,
brt.conversation_id,
brt.action,
TAN.to_acn_code,
TAN.information,
brt.created,
TAN.created)
What could be the reason for the poor performance of the apex report?
And is there another way to select multiple report records without the apex_item.checkbox function?
I'm using apex 3.2 on oracle 10g database.
Thanks,
Niels Ingen Housz
Edited by: user11986529 on 19-mrt-2010 4:06

Thanks for your reply.
Unfortunately changing the pagination doesnt make much of a difference in this case.
Without the checkbox the query takes 2 seconds.
With checkbox it takes well over 30 seconds.
The second report region on this page based on another view seems to perform reasonably well with or without the checkbox.
It has about the same number of records but with a different view query.
There are also a couple of filter items in the where clause of the report queries (same for both reports) based on date and acn_code and both reports have a selectlist item displayed in their regions based on a simple lov. These filter items don't seem to be of influence on the performance.
I have also recreated the report on a seperate page without any other page items or where clause and the same thing occurs.
With the checkbox its very very slow (more like 20 times slower).
Without it , the report performs well.
And another thing, when i run the page with debug on i don't see the actual report query:
0.08: show report
0.08: determine column headings
0.08: activate sort
0.08: parse query as: APEX_CMA_ONT
0.09: print column headings
0.09: rows loop: 30 row(s)
and then the region is displayed.
I am using databaselinks in the views b.t.w
Edited by: user11986529 on 19-mrt-2010 7:11

Blackberry Link for Q10 with Outlook Sync has very poor performance and not good Functionality

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Plus what is missing is the following:
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I want to be able to update my Outlook contacts with changes and addition I made on my Q10 phone and update my device with changes I made to Outlook.
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I work for a large company and I do Enterpirse Software testing daily. Performance is the number one complaint for customers on top of the UI and functionality.

Thanks for the reply.
OS: Windows 8.1 Pro 6.3.9600 Build 9600
Link: 1.2.3.23
BB Desktop: 7.1.0.41
Anti Virus: Avast 140312-0
Firewall: None
A thing I noticed when I opened Descktop Software for the first time since the new Z30 is that the old application thinks it is looking for a Z30. I havent even opened the application since before I got the new device. The only way it could think I have a Z30 is if it is using a lot of the same files as Blackberry Link. That is some pretty terrible software development practices in my opinion. I'm going to take your suggestion and uninstall both apps, run a registry cleaner and reinstall BB Link and I bet it works a lot better afterwards.
EDIT 12 March 2014 7PM EST
Still all of the same errors with regard to syncing outlook contacts and Schedules. I will post all of the error messages I recieve here as I see them. Application is always started by connecting device with USB cable.
"Sync was unseccessful
Caught _com_error exception. Description(): Error in MAPILogonEx: MAPI_E_CALL_FAILED; Error(): -2147467259 (0x80004005); ErrorMessage(): Unspecified error; Source(): XCPCRdmptn.RdRDOSession"
REBOOT
Change to sync contacts only, 1-way sync to computer, always use device data
"Sync was unsuccessful
CPreferencesManager: Configuration Value for /Preferences/Account_1_65537/DevicePin not set in TransConfig.xml for translator RimBB"
REBOOT
Application went through the whole process and hung for about 15 minutes and then completed successfuly syncing contacts only.
Change to callendar only. Sync completed successfuly. No hang or errors. very quick.
A new recurring appointment on the device was not transferred to the computer.
Sync callendar again, completed successfuly.
Appointment is still not transferred to computer.
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Configuration:
MBP 11,2 running 10.10.1
Airport Express 2014 vintage
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The reason I am testing is because I have noticed network performance on the new MBP to be very poor in our current NZ location. In Palo Alto 2 weeks ago the MBP wifi seemed fine - I didn't bother to test.
Any suggestions would be much appreciated!

Hello .Sup,
Thanks for using Apple Support Communities.
To troubleshoot the Wi-Fi performance on your iPad please follow the troubleshooting steps in the article below. Also take a look at the recommended settings for Wi-Fi routers.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
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*** IMPORTANT, NEED YOUR HELP ***
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Environment at Customer Server Side:
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Anton

On the production system we have very poor DB performanceHave you identified the cause of the poor performance is not the queries and their plans being generated by the database?
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Are you running RBO or CBO?
if stats are generated, how are they generated and how often?
Did you see what autotrace and tkprof has to tell you about problem queries (if in fact such queries have been identified)?
http://download-west.oracle.com/docs/cd/B14117_01/server.101/b10752/sqltrace.htm#1052

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MERRY CHRISTMAS AND A HAPPY NEW YEAR!
I have very poor video quality after transcoding the video file (MPEG) in Adobe Encore CS5.1. Below you see my used settings in my filmproject.
The problem exists after transcoding in Adobe Encore CS5.1. I checked all steps and found out that there is no problem until transcoding. My exported file in MPEG has very good video and audio quality.
Facts:
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Operating System : Windows 7, 64 Bit, Ultimate edition
Source files: MTS files
Recording settings (clip settings):
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Image Size: 1920 x 1080
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Source Audio Format: 48000 Hz - compressed - Stereo
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Pixel Aspect Ratio: 1,0
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Sequence was created from Clip directly with settings above.
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Video
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Audio:
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Why does the encore transcoding cause such bad video quality?
How can I solve this problem?
Please help me soon.
Best regards.

Hi Ann,
1) I did not only „Automatic (based on source)“ options in my tests, but also many other customized options.
The results are very poor. I have done a new test with the following settings. The result is also poor:
Download link: http://www.klavierlehrer-bayern.de/download/test_mpeg2dvd_1.m2v
Export Settings:
Format: MPEG2-DVD
Preset: Custom
Codec: MainConcept MPEG Video, Quality: 5
Frame Rate: 25 fps
Field Order: Upper
Pixel Aspect Ratio: Automatic (based on source)
Render at Maximum Rate: [active]
Bitrate Encoding: VBR, 2 pass
Minimum Bitrate (Mbps): 5
Target Bitrate (Mbps): 9
Maximum Bitrate (Mbps): 9
GOP Settings
M Frames: 4
N Frames: 12
Use Maximum Render Quality: [active]
Multiplexer: None
2) Why shouldn’t I use the “Match Sequence Settings” in exporting? Because of the big output file size?
I used it and the results are very good as I expected:
Download link: http://www.klavierlehrer-bayern.de/download/test_MatchSequenceSettings.mpeg
Export Settings
Match Sequence Settings [selected]
1920 x 1080, 25 fps, Upper, Quality 50
User Maximum Render Quality: [active]
3) I tried also Dynamic Link in PremierePro (to Encore).
The results are also poor.
4) I will test also LagarithLoslessCodec and frameserving +DGMPGDec. But the video is vertical long drawn-ot.
I think I did not use it correctly.
Regards

Very Poor Coverage at Santa Clara Convention Center

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