Very slow speed and frequent disconnection
I have been using BT broadband since 6/09/13 and my speed has been below par so far. I have only received 3mbit/s or less when my line is capable of 8mbit/s. Along with this, I disconnect frequently for seemingly no reason. When I contacted bt support, they assured me that the disconnections was the exchange testing out my connection during the 10 day training period, but even after that the issues persist.
From checking the homehub's event log, I found that this message was being given when the connection dropped: "20:55:08, 20 Sep.(404656.240000) PPP LCP Send Termination Request [User request]"
Does anybody know what this means?
I've been connected to the test socket for a couple of weeks, and I've found that it makes no difference.
I've noticed the downstream noise margin has been very high: "DSL noise margin: 5.90 dB upstream, 17.40 dB downstream". I think this is what BT has set for my line, from my previous ISPs I had a 6db noise margin and my line was fine.
1. Best Effort Test:
Download Speed : 0.82 Mbps
2. Upstream Test:
Upload Speed : 0.76 Mbps
However the speed tester was unable to find my ip profile.
Here's the stats from the homehub:
3. Firmware version:
Software version 4.7.5.1.83.8.130.1.10 (Type A) Last updated 07/09/13
4. Board version:
BT Hub 4A
5. ADSL uptime:
0 days, 01:25:08
6. Bandwidth:
1047 / 2269
7. Data sent/received:
49.5 MB / 979.2 MB
8. Broadband username:
[email protected]
9. BT FON:
Yes
10. 2.4 GHz Wireless network/SSID:
BTHub4-H5XN
11. 2.4 GHz Wireless connections:
Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS enabled
12. 2.4 GHz Wireless security:
WPA and WPA2
13. 2.4 GHz Wireless channel:
Automatic / 11
14. 5 GHz Wireless network/SSID:
BTHub4-H5XN
15. 5 GHz Wireless connections:
Enabled (802.11 n 40 MHz (Recommended)) 20/40 MHz, WPS enabled
16. 5 GHz Wireless security:
WPA2
17. 5 GHz Wireless channel:
Automatic / 40
18. Firewall:
Default
20. VPI/VCI:
0 / 38
21. Modulation:
G.992.5 Annex A
22. Latency type:
Interleaved
Similar Messages
-
Very slow broadband and frequent disconnects
Hi
I have been a new BT customer since April 2013 after moving to rural Scotland. They gave estimated speeds as 8Mb download and 2Mb upload which I was happy with considering location. For about 3 months those were the speeds we were getting until a phone fault which was traced to a loose copper wire at the exchange.
An engineer was sent, the fault repaired and things returned to normal for around 2 weeks until the router disconnected and since then despite untold hours on the phone to BT support, 3 routers and 2 engineers later, the issue remains unresolved. I'm at my wits end now and hope someone on here can help. We do have an Openreach engineer in the village but he takes cables out and doesn't have access to all the test equipment.
Here are my router stats:
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 07:59:12
Downstream: 4.063 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 8.5 dB / 17.0 dB
Line attenuation (Down/Up): 10.1 dB / 3.5 dB
Output power (Down/Up): 13.9 dBm / 12.3 dBm
FEC Events (Down/Up): 59064 / 0
CRC Events (Down/Up): 1 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 0 / 0
Error Seconds (Local/Remote): 1 / 0
Btw, that download speed has been 8Mb all the time we've had the router installed but from yesterday which was really bad for disconnects (and you can see it has been off again in the night) it's now suddenly 4Mb.welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Very slow speeds and ridiculous email and bill for...
Hi
i have several issues. I have been a very satisfied customer for over 15 years until early summer of this year:
1. My broadband speeds remain painfully slow despite 3 complaints and investigations. In fact my line is still connected to the test line as I was advised to do and I have never had a call back as promised.
2. I have now received an email message to say I have used 90gb at a cost of £50. This is almost all uploads. i upload nothing and this figure is impossible. Until June my usage was quite small and I came nowhere near my limit on option 2. Nothing has changed with my usage since then. I do not download or stream films and do not upload large quantities. I probably would stream films, but the slow speed does not allow it.
3. I spent over an hour on the phone trying to sort this out today, but was not helped by a succession of people who barely understood the situation and had even less understanding of customer service. I have now emailed, but have had a message saying it might be 72 hours before a reply.
Any advice would be really helpful as I am at my wits end
Solved!
Go to Solution.Ok....since the original post the problem has continued. I have spent literally hours on the phone to people who say all the same things and never come up with a solution.
The test results are below. I do not experience speeds as reported. And if I use another tester it correctly comes out as about 1 4 - 1.9. or even lower. The upload usage is still showing as high....but it is just not possible. I have now reset the hub wireless key, but I have not shared this with anyone in range. Apple TV is now disconnected after it was going to take 20 hours to download a film!
I am at my wits end with this and really do not want the hassle of changing provider but even after 20 years BT broadband I am so very close to that.
Any ideas would be appreciated.
Thanks
Julie
Home Hub 3
iMac
Set up not changed in 5 years. other than new hub about 6 months ago.
Wired connection to main mac, but also wireless to other devices.
The BT tester shows 6.09 mbps
Download speedachieved during the test was - 6.09 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
ADSL Line Status
Connection information
Top of Form
Line state:
Connected
Connection time:
0 day, 17:53:05
Downstream:
8,128 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
14.4 dB / 23.0 dB
Line attenuation (Down/Up):
6.5 dB / 5.0 dB
Output power (Down/Up):
15.8 dBm / 11.9 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
1 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
0 / 0
Error Seconds (Local/Remote):
0 / 0 -
Very slow downloads and frequent timeouts
Hi,
I've been using the iTunes store with no problems, until about 2 weeks ago. Usual download time for a tv episode is around 40 mins, but now its varies from 80 - 120 hours per episode, that is if it does not time out.
I've been searching around the forums and found something quite interesting under "Using iTunes for windows". A user from japan said that he was getting the same problem, but he used Anonymizer SSL to bypass his ISP and connected straight to the Anonymizer servers in the USA. This, he said, made his download times normal again. The thing is, Anonymizer SSL is only for Windows.
His theory was that iTunes was blocking all foreign IP addresses, so as to prevent their servers from congestion from users outside USA. By using Anonymizer SSL, his IP address was invincible from the iTunes servers, thus allowing him to download at normal speed. Has anyone heard about this yet? I'd like to know if there are any users outside USA who are currently having problems with the US ITunes store. Then, we might be able to really see what's going on.
I'd really appreciate it if someone could lend a hand and shed some light on this problem. I've got hundreds of dollars worth of movies and music that are still waiting to be downloaded.
Thanks in Advance.
Ben
P/S: Anyone know of an Anonymizer software for macs? Cheers!If you go further down in the discussion forum you will see that there are a few of us who are experiencing the same problem. I live in Greece, and although I have proceeded with all the suggested steps, more times than not in the past week, I cannot connect to the ITS
Apple has not given me any useful tips.
I really cannot understand this -
Slow speeds and constant disconnections at night
Good evening. I've been having problems with my broadband for the last three or four days. It's pretty much fine throughout the day, but when it comes to night, the connection crawls to a halt and disconnects on a regular basis. I'm lucky if I can stay connected longer than an hour or two. Here are some stats. Thank you.
Line state:
Connected
Connection time:
0 day, 00:43:51
Downstream:
8,368 Kbps
Upstream:
444 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
13.4 dB / 15.8 dB
Line attenuation (Down/Up):
28.0 dB / 14.5 dB
Output power (Down/Up):
21.2 dBm / 12.2 dBm
FEC Events (Down/Up):
1829677 / 48026
CRC Events (Down/Up):
21547 / 1347
Loss of Framing (Local/Remote):
0 / 8
Loss of Signal (Local/Remote):
9 / 8
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
743964 / 3870
Error Seconds (Local/Remote):
0 / 177for 43 min connected you have a lot of errors crc/hec.
can you connecte to master socket or preferably the test socket and repost stats please.
try quiet line test dial 17070 option 2 should hear nothing and best with corded phone if cordless dull hum normal
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Very slow broadband and connection keeps dropping
Hello, we have been BT customers since August 2013, after previously being Freeola customers for many years. We live in a very rural area, at the end of the exchange so we are never going to get amazingly fast broadband, we are estimated 1MB.
Previously using Speedtest.net at the beginning of the year we were getting 0.9Mbps, then in May our internet dropped and we couldn't get a proper connection or speed. We contacted Freeola who after doing some tests, said that we had a copper line failure and to contact BT. We did this and the copper line failure issue was fixed, an openreach engineer tested the line and we assumed all was fine. But we were still getting very slow speeds and the connection kept dropping. So we decided to switch to BT in August, we have put up with the slow speeds and dropping connection for 3 months hoping in vain that once we got a stable line the speed would increase and we would be back to were we expected to be.
When we are using the internet, we very often get "Your connection has been reset" errors within our browsers.
This has not happened, so I have decided to come on to this forum in the hope that we can solve this issue before my hair gets any greyer. We have a BT Home Hub 4 so we have not got all the stats that previous HH had available.
Also as we are in a rural area our telephone connection is through overhead cables and as said previously we are at the end of the exchange.
Please see below for the information that I have been able to get:
Home hub stats:
17:28:52, 28 Oct. ( 68.040000) DSL noise margin: 12.00 dB upstream, 9.50 dB downstream
17:28:51, 28 Oct. ( 67.970000) DSL line rate: 448 Kbps upstream, 192 Kbps downstream
Internet Connection Configuration
Connection Information
Connection time:
4 days, 22:01:39
Data Transmitted/Received:
221.4 MB / 2.3 GB
Bt Wholesale Broadband test:
Download Speed: 0.02
Upload speed: 0.34
Ping latency: 0.00
Further diagnostics:
Master socket is
I performed the quiet line test which wasn't too bad there was a very slight crackle, but it was with a wireless phone.
Speedtest.net results:
Ping: 463ms
Download:0.13mbps
Upload: 0.28mbps
As said previously before the copper line failure we were regularly getting download speeds of 0.9mbps.
Any help would be greatly appreciated.
Solved!
Go to Solution.Hi jacoma,
Sorry to hear that your having issues with your BT Retail services.
You will either be on the ADSLMax (upto 8mbps) service or if your exchange has been BTw 21cn upgraded you maybe on the ADSL2/2+ (upto 12/20mbps) service depending on your line quality and length.
However these upto speeds may not be the speeds you will get as ADSL broadband connections are very dependent on the distance from your property to the exchange and the quality of your line. The further away you are from your local exchange the slower your broadband speed will be.
To enable the community to help you please see the advice below:
Please see Keith's help guide here: Helping forum members to help you, it will go through some checks that are needed for us to help you.
1) Are you in the TEST socket? if not can you please connect to the test socket and repeat steps 2, 3 and 4.
All the below performed in TEST Socket:
2) is there any noise on your line. dial 17070 option2 ,called quite line test, from landline phone. should be silent but slight hum normal on cordless phone.
If there is any noise on your line such as crackling, distictive noise when the phone is connected to the TEST socket and doing the quiet line test then you need to report a line fault to BT Retail by dailling 151. Once the crackling or disticive noise has gone then your broadband should slowly recover.
3) please post adsl line statistics
4) Can you please run a BT speed test (including IP Profile) http://speedtest.btwholesale.com (not beta version)[Best done with a wired, Ethernet, connection] After Quick Test is done you need to click "Further Diagnostics" to get IP Profile.
ADSL Line Statistic Help:
If you have a BT Home Hub like the one below...
Then:
1) Go to http://192.168.1.254 or http://bthomehub.home
2) click Settings
3) Click Advanced Settings
4) Click Broadband
5) Click Connection or sometimes called ADSL (see picture Below)
The direct Address is http://bthomehub.home/index.cgi?active_page=9116 (for bthomehub3.A firmware ending in 1.3)
or http://bthomehub.home/index.cgi?active_page=9118 (for bthomehub3.A firmware ending in 94.1.11)
You will need to copy and past all the adsl line statistics ( Including HEC, CRC and FEC errors). You may need to click " More Details"
If you have a HomeHub 4 then the majority of the ADSL Stats shown in the previous Hubs will not be there.
for HH4 users you can go to hub manager then select troubleshooting then logs and are look for 2 entries together which will show theconnection speed and noise margin for when your HH4 last sycned with the exchange.
There are more useful links on Keith's website here: If you have an ADSL connection, please select this link
cheers
I'm no expert, so please correct me if I'm wrong -
Bt infinity 2 slow speeds and disconnection
hi all hi all after having spent over two hours on the phone with BT being passed from post to post from billing to technical support back to billing people slamming phones down on me and no help what so ever today 22/05/2014 have been with bt over 5 years phone line the broadband and all services
it a joke now
2012 I have had fibre optic broadband service with BT and all was ok till November 2013 when start have slow speeds and in January year 2014 started having disconnections reconnection connections form 5 mins to to 60mnis or sum times 2mins of the broadbands and the connections sometimes 3 to 4 times a day disconnections and so on .... when was supposed to be fixed the upload speed was very slow and the download speed was okay when I first started with BT with the fibre-optic broadband two years ago nearly I was averaging about 42 meg per day and average speed of upload was 6.5 Mag
but now 32.meg dowm /up is 3.5 Rwent off in February he did a shift in lift because the broadband was 42 meg download bought lacked upload speed of less than half meg for the day of the lift it ran at 52 meg with an average upload speed of about seven meg from around February till the end of February then stat act erratically reboot the bt hub 4 rebooting all time DSL light off on the main openreach modem in one day was off and on 36 times
had engineers visit last week 14th of May to test line all was ok with line but i had now found out that bt they'll are now only selling me option one broadband fibre-optic even though I am paying for option two they now states that the speed on my line will never go above 36 meg so why am I paying for option 2 fibre-optici be through to the billing department today said yes you are an option 2 but the technical department to say my line will only support 36 meg and I did find out from the engineer that I am on option one and only for the supply of the broadband line but have been pay for BT infinity option2
I think this is just an easy way for BT to get out of fixing the mind correctly by downgrading the line but wanting the customer to carry on paying for option to have tried with billing to sort this problem out today they just said you need to speak to technical support technical support what support manages to say you need to speak to billing one of them even slammed the phone on me
No customer support spent over two hours on the phone today and got nowhere and one department saying we can downgrade you to option one broadband but it will cost you £30 to do so
who i speak to if billing are no help at all ??????BT BROADBAND AVAILABILITY CHECKER
Telephone Number 01704 on Exchange CHURCHTOWN is served by Cabinet 6
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date High Low High Low
FTTC Range A (Clean)
41
32.3
8.3
6.3
Available
FTTC Range B (Impacted)
35.2
19.3
8.3
5
Available
WBC ADSL 2+
Up to 15
8.5 to 19
Available
WBC ADSL 2+ Annex M
Up to 15
Up to 1.5
8.5 to 19
Available
ADSL Max
Up to 7
6 to 8
Available
WBC Fixed Rate
2
Available
Fixed Rate
2
Available
Other Offerings
Fibre Multicast
Available
Copper Multicast
Available
For all ADSL and WBC Fibre to the Cabinet (FTTC) services, the stable line rate will be determined during the first 10 days of service usage.
For FTTC Ranges A and B, the term "Clean" relates to a line which is free from any wiring issues (e.g. Bridge Taps) and/or Copper line conditions, and the term "Impacted" relates to a line which may have wiring issues (e.g. Bridge Taps) and/or Copper line conditions.
Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 31-Dec-2012; the Formal Retirement date for IPstream is from 30-Jun-2014.
If the End User wishes to migrate from their current Broad -
Very slow speed. Reported but not fixed.
After having very slow up to 20mb speeds and constant disconnections I decided to go for infinity option 2 as I had so many problems with ADSL with constant calls to India and engineers coming out.
The engineer turned up as instructed and fitted the equipment. No problems there. He did say I was the only one to have infinity installed at my local cabinet.
Now the real problems started. I still have disconnection issues but not as many now. And the speed I am receiving is worse than my old up to 20mb service.
I have reported this several times (through the help desk in India !!) and some times an engineer comes out and tests the line, equipment, cabinet and telephones the infinity help desk as it appears they can do things remotely.
Each engineer that turns up says he is not trained to fix the problem and that he has done what he is contractually obliged to do and then leaves, stating to wait 10 days and see if the problem fixes itself.
So it appears I'm in a circle of ringing India and being told to wait 10 days or getting someone out who can't fix it, states to wait 10 days and then leaves with problem not fixed.
What am I to do.
Solved!
Go to Solution.After getting the mods involved and a fault being raised the fault still hasn't been fixed even through it states on the BT website report and track faults that it has been fixed. An engineer hasn't been out to fix it so I am confused as to what BT have done to attempt to fix my broadband problem
Seriously what do I have to do to get this fixed. It is unacceptable that I'm am paying for a service I'm not getting.
How is this posted screen from BT Speedtest accetpable for BT Infinity Option 2 with speeds stated as 60mb down and 20mbs up as reported by the enginner who fitted it.
Your advise will be greatfully helped as I have tried every option now and stil no fix. -
Very Slow Broadband and Poor Customer Service
Hi,
Since April we have been having issues with our broadband line dropping the connection and terribly slow speed (around 0.4Mbs). We have had 3 engineer visits changing the master socket, home hub, filter and even work done out in the road. Each one has supposedly 'fixed' the problem, only for it to return to the very slow speeds within a week or so.
Our fourth engineer visit was booked for this morning, and the engineer failed to arrive. I received a phone call to say BT needed to re-arrange the appointment as the reason the engineer hadn't arrived was because BT had decided that it needed to be a 'multi services' engineer not a 'external' engineer.
I didn't even get an apology when I pointed out that I'd taken half a day off work to wait for the engineer when I could have been notified that the visit had been cancelled. Unfortunately we got cut off before I could re arrange the appointment so I called back, only to be told by the next person that in fact the reason the engineer hadn't attended was because of a BT OpenReach outage. After re-arranging the engineer visit I've now been sent 2 confirmation texts one to say they will be coming on Friday, one to say they will be coming on Monday. Hence another 10 minutes of my day calling to confirm when they would actually be attending.
I have also been incorrectly charged the £129.99 Engineer Home Improvement Charge as a result of the 2nd engineer visit due to an ‘admin error’. This was refunded to my account following 3 phone calls (one to ask why the money had been credited to my BT bill when I'd specifically asked for it to be returned to my bank account) but it caused me to go overdrawn in the process incurring bank charges.
I have raised 2 complaints, but no-one has contacted me concerning them (now 2 weeks and counting). When I finally lost it and called to cancel the contract I was told that as I was still in my minimum term I would have to pay £208 for the pleasure. My counter argument that for a total 3 months BT have not been providing the service we’re paying for seemed to fall on deaf ears.
I don't run a business, but I'm pretty sure this is not how to do it...
If anyone has any help/advice it would be greatly appreciated.welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
is there any exchnage problems listed http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
i get constant buffering very slow downloads and the pinwheel. is there a keystroke remedy for this??
No magical keystroke remedy. The causes for this can be complicated.
http://www.thexlab.com/faqs/sbbod.html
Also check the health of the drive with the free demo of SMART Utiltiy.
http://www.volitans-software.com/smart_utility.php
Only happening while on the Internet or all over the place? What's your Internet speed?
http://www.speedtest.net/ -
2.4GHZ clients very slow speeds with AP3600
5508 WLC (7.5.102)
AP36021
We currently have a test WiFi SSID setup that uses basic mac filtering on our WLC's
WLAN is configured with WPA and WPA2 L2 Security with WPA Policy and WPA2 Encryption.
For some reason we seem to be getting very slow speeds on clients with 2.4GHZ
for example speedtest.net I get 70mg upload and 65mg download on 5GHZ devices and about 1-3mg download and 1mg upload for 2.4GZ devices!
AP36021 are dual band with 4 channels (2 x 2.4Ghz and 2 x 5Ghz)
fyi - There are no dropped packets on the client stats via Prime mgmt that use 2.4GHZ
Any ideas here?Foreign Primary WLC (let me know if you need the Anchor controller ouput as well)
We have 3 ports configured as 0/12 trunked
interface GigabitEthernet0/12
description + WLC ****
switchport access vlan 999
switchport trunk encapsulation dot1q
switchport trunk native vlan 999
switchport trunk allowed vlan 10,30,40
switchport mode trunk
switchport nonegotiate
load-interval 30
no cdp enable
channel-group 3 mode on
spanning-tree portfast
end
Building configuration...
Current configuration : 330 bytes
interface Port-channel3
description + WLC ****
switchport access vlan 999
switchport trunk encapsulation dot1q
switchport trunk native vlan 999
switchport trunk allowed vlan 10,30,40
switchport mode trunk
switchport nonegotiate
logging event trunk-status
logging event bundle-status
load-interval 30
end
AP switch port config
Building configuration...
Current configuration : 617 bytes
interface GigabitEthernet4/32
description AP36021
switchport
switchport access vlan 30
switchport mode access
switchport voice vlan 20
load-interval 30
speed auto 10 100
wrr-queue bandwidth 5 90 5
wrr-queue queue-limit 5 80 5
wrr-queue random-detect min-threshold 2 70 100 100 100 100 100 100 100
wrr-queue random-detect min-threshold 3 70 100 100 100 100 100 100 100
wrr-queue random-detect max-threshold 2 100 100 100 100 100 100 100 100
wrr-queue cos-map 2 1 0 1 2 4
wrr-queue cos-map 3 1 3 6 7
no snmp trap link-status
mls qos trust cos
no mdix auto
spanning-tree portfast
end
show wlan 4
WLAN Identifier.................................. 4
Profile Name..................................... WLKPV
Network Name (SSID).............................. WLKPV
Status........................................... Enabled
MAC Filtering.................................... Enabled
Broadcast SSID................................... Enabled
AAA Policy Override.............................. Disabled
Network Admission Control
Client Profiling Status
Radius Profiling ............................ Disabled
DHCP ....................................... Disabled
HTTP ....................................... Disabled
Local Profiling ............................. Disabled
DHCP ....................................... Disabled
HTTP ....................................... Disabled
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Maximum number of Clients per AP Radio........... 200
--More-- or (q)uit
Number of Active Clients......................... 21
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 7200 seconds
User Idle Timeout................................ Disabled
Sleep Client..................................... disable
Sleep Client Timeout............................. 12 hours
User Idle Threshold.............................. 0 Bytes
NAS-identifier................................... hellotest
CHD per WLAN..................................... Enabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ new-byod
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
WLAN Layer2 ACL.................................. unconfigured
mDNS Status...................................... Enabled
mDNS Profile Name................................ default-mdns-profile
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
PMIPv6 Mobility Type............................. none
PMIPv6 MAG Profile........................... Unconfigured
PMIPv6 Default Realm......................... Unconfigured
--More-- or (q)uit
PMIPv6 NAI Type.............................. Hexadecimal
Quality of Service............................... Silver
Per-SSID Rate Limits............................. Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Per-Client Rate Limits........................... Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
Passive Client Feature........................... Disabled
--More-- or (q)uit
Peer-to-Peer Blocking Action..................... Disabled
Radio Policy..................................... All
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
Authentication................................ Global Servers
Accounting.................................... Global Servers
Interim Update............................. Disabled
Framed IPv6 Acct AVP ...................... Prefix
Dynamic Interface............................. Disabled
Dynamic Interface Priority.................... wlan
Local EAP Authentication......................... Disabled
Security
802.11 Authentication:........................ Open System
FT Support.................................... Disabled
Static WEP Keys............................... Disabled
802.1X........................................ Disabled
Wi-Fi Protected Access (WPA/WPA2)............. Enabled
WPA (SSN IE)............................... Disabled
WPA2 (RSN IE).............................. Enabled
TKIP Cipher............................. Disabled
AES Cipher.............................. Enabled
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Auth Key Management
802.1x.................................. Disabled
PSK..................................... Enabled
CCKM.................................... Disabled
FT-1X(802.11r).......................... Disabled
FT-PSK(802.11r)......................... Disabled
PMF-1X(802.11w)......................... Disabled
PMF-PSK(802.11w)........................ Disabled
FT Reassociation Timeout................... 20
FT Over-The-DS mode........................ Enabled
GTK Randomization.......................... Disabled
SKC Cache Support.......................... Disabled
CCKM TSF Tolerance......................... 1000
WAPI.......................................... Disabled
Wi-Fi Direct policy configured................ Disabled
EAP-Passthrough............................... Disabled
CKIP ......................................... Disabled
Web Based Authentication...................... Disabled
Web-Passthrough............................... Disabled
Conditional Web Redirect...................... Disabled
Splash-Page Web Redirect...................... Disabled
Auto Anchor................................... Enabled
FlexConnect Local Switching................... Disabled
--More-- or (q)uit
flexconnect Central Dhcp Flag................. Disabled
flexconnect nat-pat Flag...................... Disabled
flexconnect Dns Override Flag................. Disabled
flexconnect PPPoE pass-through................ Disabled
flexconnect local-switching IP-source-guar.... Disabled
FlexConnect Vlan based Central Switching ..... Disabled
FlexConnect Local Authentication.............. Disabled
FlexConnect Learn IP Address.................. Enabled
Client MFP.................................... Optional
PMF........................................... Disabled
PMF Association Comeback Time................. 1
PMF SA Query RetryTimeout..................... 200
Tkip MIC Countermeasure Hold-down Timer....... 60
AVC Visibilty.................................... Disabled
AVC Profile Name................................. None
Flow Monitor Name................................ None
Split Tunnel (Printers).......................... Disabled
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
KTS based CAC Policy............................. Disabled
Assisted Roaming Prediction Optimization......... Disabled
--More-- or (q)uit
802.11k Neighbor List............................ Disabled
802.11k Neighbor List Dual Band.................. Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Multicast Buffer................................. Disabled
Mobility Anchor List
WLAN ID IP Address Status
4 10.x.x.x Up
4 10.x.x.x Up
802.11u........................................ Disabled
MSAP Services.................................. Disabled -
Got a new EA4500 for X'mas
After setting up the new router I could only access youtube and google at a very slow speed, however I can not access anyother website - facebook, yahoo and etc...
it would ping yahoo and google no problem
friend told me to do a tracert some ip address and his conclusion was the router is fully functional
ISP uses PPPoE, Im sure that the username and password are correct.
upgraded to the latest firmware manually, and holy hell accessing the router with no internet access is a pain in the **bleep**!
Please help and Merry X'mastonup80 wrote:
I've made sure that both the EA4500 setting were the same as the WRT54G, did not solve the problem.
IP Address behind WRT54G is 192.168.1.103
behind modem is 202.151.XX.XX
It might be a DNS problem. Release & renew ip on the status page of your router. Just make sure you are already using the latest Linksys smart wifi firmware, reset the router & reconfigure. You can download the firmware here http://homesupport.cisco.com/en-us/support/routers/EA4500. -
What is wrong with the app store and how long before its fixed, im downloading atna very slow pash and i have a 10mb uncontested line.
Sorry, its on both my iphone 4s (2 iphones) and ipad2 that the app store is slow, I have done all the above and still when i download a 1 mb app it take about a half a hour just to download and previously it wasn't even a second. When browsing the web the devices are fast and internet speed is good, but when going in to app store it takes long to load and show me the new app, updates, featured app ect. We watch movie online and the streaming is brilliant. Even on my windows pc the app store is slow and sometimes says that i store could not be opened, i have also tried on my buddies wifi and there it does exactly the same which makes me think that its on apples side, but why do you not have any problems?
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I am experiencing very slow import and backing up issues.
I am experiencing very slow import and backing up catalog on exiting Lightroom. This is a very recent issue. I use RAW files.
The type of files you are importing will have an effect on the speed of the import process. Larger files, like raw sensor files, are normally much larger than JPG files.
But if this is something new, the slowness, and you are using the same camera with the same size files as previously then it's not just the file size.
What type of computer and what operating system are you using. -
Slow connection and frequest disconnect​s.
We upgraded to the enhanced DSL at the recommendation of my verizon rep. They supposedly swithed me to a new port ( or what ever it iscalled) My billing shows I am paying for 3.1-7.5 mb my speed tests show 1.2 -1.56mb and frequent disconnects of 30 seconds or more multiple times daily. So when is verizon going to geive me servie that is reliable and meets the advertized speeds?
Is anything shown here. From older posts you were having problems with exchange congestion. http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
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