VG224 with T38 for Faxes and a Modem

I have a CUCM 9.1 server that's communicating with a VG224 using a SIP trunk.  I am using T38 for the fax machines that are connected to the VG and they are working (calls, by the way, are going through SIP trunks to the PSTN that have T38 enabled).  I also have a modem attached to the VG, but it isn't working.  Is there any way I'm going to be able to get this to work or is it unsupported?  If it's supposed to work, what are the configurations for this environment?
Thanks.                  

Thanks for the replies.  The engineer didn't set anything up on the desktop computer and of course I had my laptop away with me.
Yes, the port 2 is blanked off on the ECI modem and I am connecting Port 1.  I dug out a TP-Link network switch I had and that works with the ECI modem LAN port 1 as does the old home hub 1. It's the direct connection to the computer from the ECI modem or direct connection to the home hub via the supplied red lead (or any other Ethernet lead) which doesn't produce any yellow or green lights on the LAN port itself, nor on the port 1 green LED, so only Power and DSL are lit.  Port 1 only lights at the ethernet socket and on the front panel when the network switch or the home hub 1 are connected.
Setup at present is home hub 3 into TP-Link 5 port network switch, ECI modem into same network switch and home hub 1 ethernet 1 port into one of the yellow ethernet ports on the HH3.  The HH3 is doing the PPoE now rather than the desktop PC.
In addition I can't get the HH3 wireless access to work on any device, be it laptop, desktop, android or iphone either so am using my old faithful HH1 which has never ever given any trouble.  Yes I know I only get about 18Mbps with the old wireless standard on the HH1 but this is still miles better than the old ADSL.
Maybe the HH3 is faulty?  Still doesn't explain why a direct connection from ECI to computer also doesn't work, unless it needs a cross over cable because it doesn't support Auto-MDIX (unusual) and Auto-MDIX is also broken on the HH3, this maybe linked to why I can't get the wireless to work?
I don't have a cross-over ethernet cable to try with the ECI modem, will have to see if I can get one.
Oh well, at least it's cobbled together and working for the weekend.  Have to get the engineer back I suppose, but can't have time off work to hang about for an appointment *sigh*

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