Video Images Split In Half !? Please help - Thanks-
When I play videos in Quicktime they are split in half. I have uninstalled and reinstalled a million times. What should I try next? Please help.
Thanks,
Levi
QuickTime Control Panel / Advanced tab
Check the box to use "Safe mode" for the video.
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If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
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Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
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