View access denied to Reset on task definition

Hi,
We are facing a weird issue. We have an end user task which we trigger directly from a web page of a different application. The URL for task launch is something like this : https://mycomany.com/idmcs/user/processLaunch.jsp?id=Self+Service+Password+Reset+Registration&op_appid=csi.
If we open a new browser window and copy paste this URL and hit enter, it takes to /user/login.jsp. We input the user credentials and submit, it triggers the task.
But the behavior is different if we do the following:
1. Open a browser window, access anonmain.jsp (https://mycomany.com/idmcs/user/anonmain.jsp)
2. It routes to anonlogin.jsp (https://mycomany.com/idmcs/user/anonlogin.jsp) and asks for anononymous user name
3. We input some junk user name submit. It takes to anonmain.jsp.
4. Now in the same browser window if we copy past the processLaunch URL (https://mycomany.com/idmcs/user/processLaunch.jsp?id=Self+Service+Password+Reset+Registration&op_appid=csi) and click submit, it ideally should route to login.jsp.
Instead it throws the view access denied error : "View access denied to Reset on process Self Service Password Reset Registration"
Any idea what the issue might be?
Thanks,
kIDMan.

Hi
Normally when this happens you need to add the process "Self Service Password Reset Registration" to the End User Tasks list and Anonymous User Tasks list configuration objects.
I dont know if this will help in your situation.
-Mocx

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Post Author: gionnyDeep
CA Forum: General
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View access denied to Reset on task definition

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