View call list

How can I get a copy or view calls for previous months? I am only able to see Dec list. I need to get copy or view calls for Nov and previous months.

If this were possible, there would be a setting for this.
Not possible.

Similar Messages

Viewing call list during a call

Currently i'm using iphone4s with latest ios. It seems ios doesn't support viewing of the dial list during a call. More specifically, if you earlier dialed a number which is not saved in phone book, you can't see that number during next call. This seems bad. I had to tell the last dialed no to the person whom i was talking in the ne t call. I really had to disconnect, check/memorise the number and call again. I checked with latest windows, its missikg there as well. Any clue?

I just tested this out on my phone and your correct you can't view the call history while on a call.

How to display Call list Large view as the initial view dynamically.

My requiremet is that
1) User chooses a call list -> then clicks display calls -> then clicks Calls Full view
Now ClmCallListDetailsLarge View is displayed
2) Now the user chooses a call and then prceeds to Account confirmation, Interaction Record and then ends the call.
3) Now when the Call list is choosen from navigation bar Available 'ClmAvailbleCallLists' View is displayed, but the requirement is to display 'ClmCallListDetailsLarge' view.
4) There is some standard code related to this in 'DO_REPLACE_INITIAL_VIEW' method of the window controller. but this method is not getting triggered at all.
Please let me know how this can be achieved

Thanks for idea.
Assume I stored my data in a List of HashMap.
Could you provide an example of JSTL for displaying this list?

Views for call list inTelesales Modules

Hi,
There is a work centre link called IC_CALLLIST. This is displaying only three four fields and search funtionality and critera that are present in PCUI are not provided. Kindly let us know if there is any workcentre or link groups that has the call list search functionality.
Thanks in advance.
Regards,
Praveen

Hi,
The number mentioned by you is SAP Notes??
Actaully, i am trying to look for the call list search functionalities in CRM 2007 and trying to compare this with PCUI. When i try to search the functionalites that are available in PCUI with CRM 2007, I am not able to find any functionality.
Thanks,
Praveen

IPhone 5s Recent Call List Limit

What is the Recent Call List Limit for an iPhone 5s?
Can you view the entire Recent Call List Limit from the screen?
Today, as I would delete a call from the list, an older call would appear at the bottom of the list.
Thanks!

The Recent call list will display the last 100 calls.
You can scroll through the list to see from the beginning to end.

IC Web Client: Requirement: After click on button END back to CALL LIST

Hello Experts,
we are using CRM 2007 (6.0).
I have to implement the following requirement:
When the user clicks on the button END in Interaction Center the user should come back to the CALL LIST.
Right now the the system always is getting back to IDENTIFY ACCOUNT. This is not very comfortable for the user as he or she has always make a view clicks to come back to the call list in order to call the next account (customer).
I tried to implement the required behaviour using rule policies (Intent Driven Interaction).
I customized the following:
If
Current Event Equals Interaction ended
Then
Navigate To ( Navigation Object type:Action = "IC_BT_IHI:B" )
Now I am pretty sure that the event 'Interaction Ended' is the right one, BUT my action is not correct! The system does not jump back to the call list.
My problem is that I can't find the correct action which gets me back to the CALL LIST!
Or is there another way to implement this requirement?
I would really appreciate your help!
Thank you and kind regards,
Roman
Ps: Actually there is an action called CALLLIST:B (Call Lists:Display) but this action does not seem to work properly!
Edited by: Roman Richter on Feb 28, 2011 11:55 AM
Edited by: Roman Richter on Mar 29, 2011 11:12 AM

Hello Experts,
we are using CRM 2007 (6.0).
I have to implement the following requirement:
When the user clicks on the button END in Interaction Center the user should come back to the CALL LIST.
Right now the the system always is getting back to IDENTIFY ACCOUNT. This is not very comfortable for the user as he or she has always make a view clicks to come back to the call list in order to call the next account (customer).
I tried to implement the required behaviour using rule policies (Intent Driven Interaction).
I customized the following:
If
Current Event Equals Interaction ended
Then
Navigate To ( Navigation Object type:Action = "IC_BT_IHI:B" )
Now I am pretty sure that the event 'Interaction Ended' is the right one, BUT my action is not correct! The system does not jump back to the call list.
My problem is that I can't find the correct action which gets me back to the CALL LIST!
Or is there another way to implement this requirement?
I would really appreciate your help!
Thank you and kind regards,
Roman
Ps: Actually there is an action called CALLLIST:B (Call Lists:Display) but this action does not seem to work properly!
Edited by: Roman Richter on Feb 28, 2011 11:55 AM
Edited by: Roman Richter on Mar 29, 2011 11:12 AM
SOLUTION:
Customizing was missing:
Define Generic OP Mapping:
Flag at 'Use Link ID'
Maintain IC_CALLIST in Logical Link ID

Edit Add New Item link in certain view of list in SharePoint Programmtically

this is my requirements
i have one list called List 1 and two content types on it
CT 1 and
CT 2 and create two views on the list
View 1 to display items of CT 1
View 2 to display items of CT 2
the creation of list and views is done via XML
now i need to change the URL of add new item link in every view to open its content type, i.e. when i was on view 1 i click on add new item, it will open new item form of CT 1 and hen i was on view 2 and click on add new item, it will open new item form
of CT 2
i do a lot of search on the internet but get the following code but it doesn't work for me, i already wrote it in event receiver
SPSecurity.RunWithElevatedPrivileges(delegate()
SPWeb web = properties.Feature.Parent as SPWeb;
web.AllowUnsafeUpdates = true;
SPList contractList = web.Lists.TryGetList("Contract");
SPLimitedWebPartManager webpartManager = web.GetLimitedWebPartManager("Lists/ContractList/SICET%202A%20Contract.aspx", PersonalizationScope.Shared);
foreach (System.Web.UI.WebControls.WebParts.WebPart item in webpartManager.WebParts)
if (item.GetType().Name == "XsltListViewWebPart")
XsltListViewWebPart listViewWebPart = (XsltListViewWebPart)item;
Guid guid = new Guid(listViewWebPart.ViewGuid); // get the view details which is applied to web part
SPView sicet2AView = contractList.Views[guid];
sicet2AView.GetType().InvokeMember("EnsureFullBlownXmlDocument",
System.Reflection.BindingFlags.NonPublic | System.Reflection.BindingFlags.Instance | System.Reflection.BindingFlags.InvokeMethod,
null,sicet2AView,null);
PropertyInfo nodeProp = sicet2AView.GetType().GetProperty("Node", BindingFlags.NonPublic | BindingFlags.Instance);
XmlNode node = nodeProp.GetValue(sicet2AView, null) as XmlNode;
XmlNode toolbarNode = node.SelectSingleNode("Toolbar");
//sicet2AView.ViewFields.DeleteAll();
if (toolbarNode != null)
string toolbarType = toolbarNode.Attributes["Type"].Value;
string linkText = "abdeen";
toolbarNode.Attributes["Type"].Value = "Freeform";
XmlAttribute positionNode = toolbarNode.OwnerDocument.CreateAttribute("Position");
positionNode.Value = "After";
toolbarNode.Attributes.Append(positionNode);
//toolbarNode.InnerXml = @"<IfHasRights><RightsChoices><RightsGroup PermAddListItems=""required"" /></RightsChoices><Then><HTML><![CDATA[ <table width=100% cellpadding=0 cellspacing=0 border=0 > <tr> <td colspan=""2"" class=""ms-partline""><IMG src=""/_layouts/images/blank.gif"" width=1 height=1 alt=""""></td> </tr> <tr> <td class=""ms-addnew"" style=""padding-bottom: 3px""> <img src=""/_layouts/images/rect.gif"" alt=""""> <a class=""ms-addnew"" ID=""idAddNewItem"" href=""www.facebook.com""]]></HTML><URL Cmd=""New"" /><HTML><![CDATA["" ONCLICK=""javascript:NewItem(']]></HTML><URL Cmd=""New"" /><HTML><![CDATA[', true);javascript:return false;"" target=""_self"">]]></HTML><HTML>" + linkText + @"</HTML><HTML><![CDATA[</a> </td> </tr> <tr><td><IMG src=""/_layouts/images/blank.gif"" width=1 height=5 alt=""""></td></tr> </table>]]></HTML></Then></IfHasRights>";
toolbarNode.InnerXml = @"<IfHasRights><RightsChoices><RightsGroup PermAddListItems=""required"" /></RightsChoices><Then><HTML><a class=""ms-addnew"" ID=""idAddNewItem"" href=""www.facebook.com"">Test</a></HTML></Then></IfHasRights>";
sicet2AView.Update();
//listViewWebPart.ViewGuid = sicet2AView.ID.ToString("B").ToUpper();
//listViewWebPart.Visible = true;
webpartManager.SaveChanges(listViewWebPart);
web.Update();
but it doesn't work, my first trail is changing the text of the link then go to change the link any help plz
Mohamed Abdeen

Hi,
The “Add new item” button will redirect users to add new item with the default Content Type of the current list.
So a workaround can be like this: We can change the default Content Type of this list every time when users open this list view page, then the “Add new item” button will work
as you expected.
Here is a link with code demo about how to programmatically set a content type as default content type in a SharePoint 2013 List:
http://www.ashokraja.me/tips/How-to-programmatically-set-a-content-type-as-default-content-type-in-a-SharePoint-2013-List
We can put the code into a Visual Web Part and add it into your two views, then when users open a list view page, the code will be executed to change the default Content Type
of the current list.
To develop a custom web part, you can take a look at the links below with steps in detail for a start:
Creating Web Parts for SharePoint
http://msdn.microsoft.com/en-us/library/ee231579.aspx
SharePoint 2013 Create a Visual Web Part
http://raquelalineblog.wordpress.com/2013/04/25/sharepoint-2013-create-a-visual-web-part/
Thanks
Patrick Liang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Patrick Liang
TechNet Community Support

View attachment list in ECC6

Hi,
I am trying to assign the GOS service for the Z transaction using a ehancment spot in PBO . Problem is I am getting the GOS service enabled for the transaction. But when I click on
"View Attachment list" service, it is given short dump in ECC6 where as in 4.6c not. IIt shows the followin dump.
SET HANDLER: Reference to handler object cannot be NULL.
The current ABAP program "CL_GOS_TOOLBOX_VIEW===========CP" had to be
terminated because it has
come across a statement that unfortunately cannot be executed.
When specification a handler for an event in the SET HANDLER statement,
the reference "IS_SERVICE-SERVICE" to the handler instance cannot be NULL.
Program CL_GOS_TOOLBOX_VIEW===========CP
Include CL_GOS_TOOLBOX_VIEW===========CM004
Row 69
Module type (METHOD)
Module Name DISPATCH_SERVICE
=============================================
I am using the following code.
data: lo_container type ref to cl_gui_custom_container,
ls_object type borident.
ls_object-objtype = 'ZRECON'.
ls_object-objkey = gs_rec_all_scr-reconobj.
case ok_code.
when 'ATTACH'.
call method go_myobject->start_service_direct
exporting
ip_service = 'CREATE_ATTA'
is_object = ls_object
io_container = lo_container.
when 'LIST'.
call method go_myobject->start_service_direct
exporting
ip_service = 'VIEW_ATTA'
is_object = ls_object
exceptions no_object = 1
object_invalid = 2
execution_failed = 3
others = 4.
endcase.
The short dump given at
call method go_myobject->start_service_direct
Thanks a lot for ur suggestions.
Zakir.

Solved Question

10.2.0.424 search partial number in the call list doesn't work

The scenario is this
I remember I've been call from one number.
I only remember one part of the digits
Let's say 6532
I go to call list and go to use the search function
No results, but scrolling the call list and wasting a lot of time, I see that I was remembering correctly that number.
What is The point of having databases and a search function that doesn't work?
Thank you for replies and opinions
Cor

Toggling these items to OFF in the Hub settings prevents the messages from these sources from appearing in the main Hub view. This does not (currently) remove them from the Hub entirely. It's possible we may see that option in an upcoming OS release.

Call List in IC Web Client

Hello All,
I have successfully created a call list and am able to call people from the call list in IC Web Client.
When I click the "Full View" link on the top right corner of the screen, I see a table with the following fields: No, Name, Calling Times, Telephone, Attempts and Call Result.
After selecting the person to call, when I click on Dial button, it takes me to "Interaction Record". I fill the values there and save it successfully. Now when I come to the Call List again, the "Attempts" and "Call Result" columns show '0' and ' ' respectively.
When I have successfully called a person, why is the Attempts column not getting updated and why is the Call Result column empty. Also what values should have ideally gone to the Call Result column.
Your help would be greatly appreciated and rewarded.
Regards,
Khushboo

Hi Carl,
Thanks for your inputs.
To simulate a call:
1.) Configure Contact Center Simulator. (Refer C78 CRM Interaction Center Web Client )
2.) Launch the Contact Center Simulator page
3.) Click on the Information Link under the Telephony head, with information from here you will be able to launch an inbound call to a CIC Agent.
Hope it helps.
Regards,
Khushboo

Call List Issue

Hi there,
I'm not a novice to BBs however I've come across a tiny issue that I can't seem to sort out.
I have Contacts who have various numbers (for work, home, mobile etc) and on my Contact List they are all saved under their respective names and I utilize the options to add Work, Work 2, Home, Home 2 etc etc etc so that I don't have 4 or so different Contacts for the same person on the Contact List.
That being said, on my Call List I used to be able to view calls (incoming, outgoing, missed) from an individual and it would show up as their name and whatever # they called from at the time. If I scrolled to that name in the Call List and hit the 'menu' button and then 'History' I could then view all the previous calls to/from this person.
Now what has suddenly happened is that each number has shown up separately on my Call List with their own call History.
I prefer it the way it was: One name with the option to view the History from that one name.
Can anyone assist?
I would greatly appreciate it!
Solved!
Go to Solution.

Wellllllllll, Ive managed to resolve this one myself afterall...lol...
I did do a soft reset a couple times before and it didn't work.
But I tried it again...left the battery out a bit longer and EUREKA! The darn thing started working as it should!
Maybe it was just a fluke but I'll take it!

Problem with GOS view attachment list in SAP Upgrade

Hi,
The view attachment list is working fne in 4.6c for the Z transaction. When I run the same transaction in ECC6, I am getting the 'GOS View Attachment List' icon, but when I click on
this icon, it is given short dump in ECC6 where as in 4.6c it is working fine. It shows the followin dump in ECC6.
SET HANDLER: Reference to handler object cannot be NULL.
The current ABAP program "CL_GOS_TOOLBOX_VIEW===========CP" had to be
terminated because it has
come across a statement that unfortunately cannot be executed.
When specification a handler for an event in the SET HANDLER statement,
the reference "IS_SERVICE-SERVICE" to the handler instance cannot be NULL.
Program CL_GOS_TOOLBOX_VIEW===========CP
Include CL_GOS_TOOLBOX_VIEW===========CM004
Row 69
Module type (METHOD)
Module Name DISPATCH_SERVICE
=============================================
When I click on SET HANDLER statement, control leads to method DISPATCH_SERVICE in class CL_GOS_TOOLBOX_VIEW.
=============================================
I am using the following code.
data: lo_container type ref to cl_gui_custom_container,
ls_object type borident.
ls_object-objtype = 'ZRECON'.
ls_object-objkey = gs_rec_all_scr-reconobj.
case ok_code.
when 'ATTACH'.
call method go_myobject->start_service_direct
exporting
ip_service = 'CREATE_ATTA'
is_object = ls_object
io_container = lo_container.
when 'LIST'.
call method go_myobject->start_service_direct
exporting
ip_service = 'VIEW_ATTA'
is_object = ls_object
exceptions no_object = 1
object_invalid = 2
execution_failed = 3
others = 4.
endcase.
The short dump given at
call method go_myobject->start_service_direct
Thanks a lot.
Zakir.

Hi,
I am facing the same issue. Can somebody help me to fix this issue?
Thanks,
Geetha

MSVS-2010 users: Can you *PLEASE* verify whether the "View Call Hierarchy" feature works for you?

I recently decided to educate myself in the intricacies of plugin development and have been experimenting with the set of Samples provided. Supposedly, Visual Studio 2010 (the official IDE for this development) has a very useful feature named "View Call Hierarchy", as described here:
http://dhondiyals.wordpress.com/2011/07/20/call-hierarchy-a-handy-feature-in-visual-studio -2010/
My problem is that that feature never works for me in C/C++ projects. Regardless of what function name I right-click, I always get this error message:
       "A function with the name 'xyz' could not be located"
Note: For C# projects, the feature works perfectly.
I have seen on the net some suggestions, from "remove the SDF (Intellisense) files" to "Reinstall Visual Studio".
I have 5 Visual Studio Pro installations in different computers and the feature does not work ever, in any one of them. I have tried with the Adobe source code, I have tried to create a basic MFC project and the feature does not work. I have tried C and C++ and it does not work. Well, you get the idea.
Can you folks share your experience with this issue?
TIA

Karl Heinz Kremer wrote:
Based on the Acrobat XI SDK documentation, MSVS 2010 is NOT supported for
plug-in development:
http://livedocs.adobe.com/acrobat_sdk/11/Acrobat11_HTMLHelp/Plugins_Cr eatingSimplePlug.34.2.html
Karl Heinz Kremer
From your link:
"The project files for the sample applications are created and supported only in the listed compiler versions."
The above is wrong. I have dowloaded the following:
- Acrobat SDK 9.1: Comes with Visual Studio 2008 project files.
- Acrobat SDK X:    Comes with Visual Studio 2009 project files.
- Acrobat SDK XI:   Comes with Visual Studio 2010 project files.

Where Does Missing Sync Store Call List on OS X?

Where does Missing Sync store the call list? Or, for that matter,
the contacts list and other stuff on OS X? What format is it in?
Thanks!
GMS
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Hello!
Missing sync will sync the contacts into Address Book on your Mac but will not sync calllogs/calllist are not backed up. To check out the full things missingsync does do on your device go to this link http://www.markspace.com/products/pre/mac-features.html
To check you what our backup systems does backup on your phone, due check out this KB article we have:
http://kb.palm.com/wps/portal/kb/common/article/19388_en.html#145

How to enhance call list to show entire list

Hi
In SAP standard, only calls witihin the maintained calling hours are displayed in web-ui.
For example: If the call list is generated for all customers to be called on tuesday, then customer A will show up 9AM if the calling hours are maintained beteween 9AM-11AM.
We would like to enhance this functionlity to show the entire call list from the beginning.
Does someone has experience of this and know how to do that?
BR
Johan

Hi,
In component/view CRMCMP_CLM/ClmCallListDetails you must change DO_PREPARE_OUTPUT method.
from
lr_Calls = lr_Call_List->get_Related_Entities( iv_Relation_Name = CL_CRM_APPL_INTLAY_CL=>Co_Rn_Active_Calls iv_Mode = CL_CRM_BOL_ENTITY=>BYPASSING_BUFFER ).
to
lr_Calls = lr_Call_List->get_Related_Entities( iv_Relation_Name = 'Calls' iv_Mode = CL_CRM_BOL_ENTITY=>BYPASSING_BUFFER ).
Hope this helps!
Best regards,
Caíque Escaler

View call list

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