View ESPN360 troubleshoot

I am trying to watch live espn games online with ESPN360. I have followed the installation instructions and have installed all plug-ins, programs, etc and it still does not work. I can see the video selections to the right of the screen but they never play. Does anyone have any ideas as to why I can not view the videos? I know it is something to do with playing the videos on a mac computer. (Side note: I can easily play videos anywhere else: youtube, espn.com, yahoo, etc.) I have tried epsn.360 on campus with windows and have no problems what so ever. I have tried both safari and firefox as well.
Any suggestions would be greatly appreciated!

Hi Johnny,
>>Is there a way around not having to provide local administrator access to support personnel charged with troubleshooting issues with client workstations?
There are a lot of ways to troubleshoot the WSUS client. If we just collect the windowsupdate.log, we don't need to provide the local administrator privilege.
>>For example, if I use some of the tools in WUA SDK or API, will they need to have local administrator access to view the remote clients?
Here is the official document about WSUS API sample.
http://go.microsoft.com/fwlink/?LinkId=117679
If you have further question about coding, to get better help, please post your question on the MSDN forum.
Best Regards.
Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Similar Messages

External hard drive is recognized as a devise, rather than a drive on my HP 2000-4 Laptop.

When I plug in my Seagage Agent External Hard drive into my HP 2000-4 Laptop PC, it sees it as a devise rather than as a drive. How do I get this turned around?

Have you viewed the troubleshooting guide provided by Seagate for non -detection of their external device products?
That is where I woud start.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Install Access 97 and Office 2007 on Windows 7

Hopefully this is a useful discussion for anyone wanting to run Access 97 on Windows 7 especially if the intention is to also load Office 2007
or 2010 in addition to Access 97.
I have successfully installed Access 97 SR-2 starting from the Office 97 Professional CD for SR-1.
The level of Windows 7 (64 bit Professional Version) was as installed on a new Dell machine in July 2010.
I then loaded Office 2007 as the main office system. As mentioned elsewhere the requirement to also load Access 97 is often dictated by the need to maintain
legacy applications which continue to be run very successfully at this level of software under Windows XP or similar.
The full procedure and list of problems overcome is as follows:-
1)
Make a custom installation of Office 97 into an Office97 folder selecting only Access and its associated data utilities.
2)
The error message CTL3D32.DLL not correctly installed – must be installed in the Windows System Directory can be ignored. Should find it is already in the
Windows\System32 directory.
3)
If you now run the SR-2b update (SR2bOF97.EXE) for Office 97 it will fail unless you do the following:-
a.
create two new temporary folders – say folder97 and foldersavefonts
b.
copy the windows fonts relating to tahoma and comic (4 files) from \windows\fonts to foldersavefonts.
c.
extract the files from SR2bOF97.EXE to folder97 using Winzip or similar.
d.
select the four font files relating to Tahoma and comic and right click to then install these fonts in Windows 7.
e.
if you do not do the above the SR-2 install fails because of a version problem with the fonts.
f.
now run SR2bOF97.EXE in the normal way. It should be successful – if not the situation is different to mine and the log will need to be viewed to troubleshoot
the problem
g.
finally go to foldersavefonts and install these fonts back into Windows 7.
4)
It is now recommended to run the Jet3 patch
Jet35sp3.exe which can be downloaded from Microsoft.
5)
At this point you should have a fully working Access 97 system. This procedure should also work for Word, Excel and Powerpoint but not Outlook.
6)
Now install Office 2007/10 as required preferably a custom installation into an Office20xx folder.
7)
If you have installed Access 20xx there will be a conflict between the Access 97 and 20xx installations. Both version work fine (ignore the message to rerun setup)
once loaded but Access 97 will need to be run with Administration permissions (right click the short cut and click administrator) after running Access 20xx. In a similar way Access 20xx will rerun its registration processes after running Access 97. This situation
occurs whenever you move between the versions unless you follow the following steps.
8)
Load Access 20xx to ensure that it is registered.
9)
Use notepad to create an empty file MSACCESS.SRG – suggest in folder97
10)
find the Microsoft supplied MSACCESS.SRG – this is installed in the folder name specified in the custom install of Office 20xx. Rename this file to MSACCESS.SRG.SAV.
11)
Copy in the empty MSACCESS.SRG from folder97 to replace the correct version.
12)
This trick seems to prevent the conflict between Access 97 and Access 20xx. Remember if any reinstall work is needed for Office 20xx to reinstate the Microsoft
supplied version.
13)  There
is a documented problem
http://social.technet.microsoft.com/Forums/en/w7itproappcompat/thread/4f729cea-aafb-4d4a-b863-705a13de486a relating to a UAC issue but this seems to have been corrected in currently shipped builds of Window 7. If the problem does appear there
is a Microsoft supplied fix for the problem.
http://support.microsoft.com/kb/978591/
14)
Finally, in case anyone needs to make a clean start in new folders. I have also found that the above procedures are still repeatable after standard uninstalls
of both Office 97 and Office 20xx
15) If ISAM problems occur with txt or .xls files it is likely that the .DLLs need to be manually registered. To do this use
the command line and type C:\windows\syswow64\regsvr32.exe c:\windows\syswow64\mstext35.dll. This will register mstext35.dll. Then type:- :\windows\syswow64\regsvr32.exe c:\windows\syswow64\msexcl35.dll. This will register msexcl35.dll
If anyone finds additional problems or information would be pleased to see them posted here.

Hi,
Thanks
for
sharing your effort and
experience in forums,.
Hope your information would help more community members facing the same situation.
Best Regards,
Alex zhao

ACS 5.2 Sync with Windows 2008 AD but cannot see the Groups

Hi Pals,
Recently I've been working with the ACS 5.2 (Installed on VMWare). At the beginning I was using a Win Server 2003 Enterprise edition AD, and there was no problem with the AD and the CA Authority. Because some of my customers use Win Server 2008 I change the AD platform to Win Server 2008 Enterprise edition (x64).
I don't really have a great experience with Win Server Platforms and, for what I've seen, the Win Server 2003 Services deployment is easier than the Win Server 2008 is.
So, when I used the Win server 2003 I could not only synchronize the ACS with the AD but also use some groups created on the AD to perform the Network Access Authentication. When I try to do the same with the Win Server 2008 AD the ACS and the Server get Synchronized but when I want to add the groups for the Authentication purposes there is no one, absolutely nothing... so I cannot do any test.
Also I looked for information about the compatibility between the ACS 5.2 and the Win Server 2008 platforms and at the end the platforms are compatibles.
Any Idea??
Thanks in Advance.
Jose M Cortes H

Hi Jose,
This should generally work.
From what I could read, you cannot list AD groups when trying to select them under an authentication/authorization rule.
What about when trying to list them under the AD configuration?
Users and Identity Stores > External Identify Stores > Active Directory > Directory Groups > select...
Unfortunately, without more details on a specific error message, it would be hard to tell where the root cause could lie.
We could collect some initial logs from ACS 5.2, in order to start isolating the issue:
1. Log in to the ACS command line and enable the following debugs:
admin# acs-config
Escape character is CNTL/D.
Username:
Password:
acsadmin(config-acs)# debug-adclient enable
acsadmin(config-acs)# debug-log mgmt level debug
acsadmin(config-acs)# debug-log runtime level debug
2. Recreate the issue a couple of times by trying to list the AD groups in the authentication rule and even by trying to list them under
Users and Identity Stores > External Identify Stores > Active Directory > Directory Groups > select...
3. Take note of the time stamp when you recreate the issue and then collect the ACS support bundle from the Monitoring & Report Viewer, under
Troubleshooting > ACS Support Bundle
Please be sure of collecting the support bundle while checking the following options:
Include full configuration database = Unchecked
Include debug logs = All
Include local logs = All
Include core files = All
Include monitoring and reporting logs (all categories checked) = Include files from the last 1 day
Also, please communicate the time stamp when the issue is observed, so that we can track it faster in the logs.
Regards,
Fede
If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it.

Acs 4.2.1.15 appliance with vendor Huawei

Hello,
we have a new acs appliance (1113) with version 4.2.1.15 and we have successfully imported the codes for the new vendor Huawei.
In the webgui of the appliance you can choose the different administration levels for users and groups.
unfortunately we have the problem that RADIUS requests from any Huawei device will not arrive at the acs appliance. we do not see any entry in the logfiles.
has anybody experiencies with the vendor Huawei and RADIUS request ?
best regards
Torsten Waibel
P.S.: funnily enough we have no problem with our old acs server (1112) and version 4.0

Hello,we have a new acs appliance (1113) with version 4.2.1.15 and we have successfully imported the codes for the new vendor Huawei.In the webgui of the appliance you can choose the different administration levels for users and groups.unfortunately
we have the problem that RADIUS requests from any Huawei device will
not arrive at the acs appliance. we do not see any entry in the
logfiles.has anybody experiencies with the vendor Huawei and RADIUS request ?best regardsTorsten WaibelP.S.: funnily enough we have no problem with our old acs server (1112) and version 4.0
Hi,
If you have sucessfully imported the VSA in ACS and there is no log coming in ACS log file then need to do some troubleshooting you need to span the port of huawei port and acs port check that when ever you login into huawei devices at that any request goes to ACS or not and any log messages in huawei devices regarding the aaa packets that will give some view to troubleshoot the problem.
Hope to Help !!
Ganesh.H

BT Broadband, BT Vision and Qos.

We have had a good reliable service with BT Broadband, consistently achieving 7.2 Meg. When the contract came up for renewal we did so and with BT Vision. However, the activation day came and went for the Vision with no service on the BTVision, repeated error codes and many attempts to update the software which always failed. After many phone calls we were advised that the Broadband had not be set for BT Vision and two weeks later the box sprang into life! However, only the BBC IPlayer worked, the others didn't. Another call to India and was advised there would be a recall. No recall so sent an email instead and then recieved a response to say that QoS was missing from the line and the line would be updated in a couple of days. This happened and the box started to work correctly.
Soon after we noticed that the response times on the PC's had slowed, so we started doing speed tests and other checks and instead of the 7.2 that we were previously seeing, we were lucky to see 2 Meg! At the time, not knowing any different we started to check and test the PCs in the house, but whatever we did, any time of the day, it was 2 Meg. My son on his PS3 had to give up on-line gaming as the responses were so bad! Using the BT Speed test showed us that the profile was 3500 with a download speed of 1829kbps. However the DSL connection rate was 6752kbps?
Called India again and went through all there scripted tests -twice as something failed the first time. With he result that an engineer was promised a visit. On the morning of the visit, speedtest.com started showing that we were back up to speed. When the engineer arrived, we did the BT Speed test which showed a profile of 3500 but a connection speed of 4.2M. He said that this was not possible as the profile should always be higher than the reported connection speed. The engineer then did all his tests and every time it showed up 7.2M with very few, if any errors. He said that when he left he would request that the line profile be reset and when he was on the point of leaving we redid the speedtest from the PC to see that the speed had dropped down again. BT man tested the line again and yes the connection rate was 7.2M but speedtest said only 1.9M. He then changed the hub with no difference saying that we should use port 1 for BTVision. He left saying that give it 72 hours for the profile to be reset and see what happens.
The profile has now been reset and it shows 5500kbps. BT engineer said that with a download speed that we have he would expect a profile of 8000kbps. However we still have the slow sub 2m connection speed.
Reading other posts, I understand QoS is designed to ensure BTVision always has a 2Meg service and the rest is for everything else. Also I am given to understand that when the box is off the QoS drops much lower, so allowing more bandwidth for other applications. That is definitely not happening on my line. All QoS appears to be doing is limiting the line speed for everything to 2Meg irrespective of the line capability with an occasional (once) upspeed.
Is there anyone out there that can explain what the problem is and what should actually happen as I can't believe that to make the Vision box work correctly, everything alse has to suffer!
(To cap it all the BT Vision box power supply has started to emit a loud annoying high pitched noise when in its red mode).
Solved!
Go to Solution.

Line Check.
Line problems: Line check result
Thanks for waiting, we've tested your line and here are the results.
Telephone number checked
Results of line test
We cannot detect a problem with this line.It may be caused by a faulty phone or equipment.
What to do next
Check your telephone or equipment
1. Watch this video to troubleshoot now.
2. Is the equipment set up and connected properly?
3. Do you get the same problem if you use another phone in the same socket?
View more troubleshooting tips
Schedule a visit from an engineer
You can arrange for us to visit. Please note that there may be a charge for this service if it's an equipment fault you can fix yourself. If you are a Critical Care or Total Care customer and you are available at the premises where the fault exists throughout the next 24 hours, please click on the 'Need help?' link above to contact BT. Alternatively, you could progress below to book an engineer appointment, which may fall outside your service level agreement.
See terms of repair visit

Massive archivelog and extremely high contention

this moring , i discovered that one of my DB is suffering from huge amount of archive log , redo (400M,5 group) , average 50 archive log per hour , comparing to only 3 archive logs duirng normal operation
during that time , i checked session_wait ,
SID EVENT P1 P1TEXTP2 P2TEXT
138 latch free 1.3835E+19 address98 number
163 latch free 1.3835E+19 address98 number
1 pmon timer 300 duration 0
50 enqueue 1414332420 name|mode 32237 id1
55 enqueue 1414332419 name|mode 32237 id1
113 db file sequential read 100 file# 17468 block#
158 db file sequential read 100 file# 1182763 block#
107 db file scattered read 100 file# 1037041 block#
9 smon timer 300 sleep time 0 failed
12 wakeup time manager 0
latch free and enquene are the probablly the most serious problem DB is facing ..
and to dig down undernearth , latch cache buffers chains is the wrost thing from v$latch ,statspack shows enquene takes 60% of the total time
my question is , since i'm kind of new to this troubleshooting things , can any of you share your most favorite SQL to gather info ...
i'd like to start with session_wait , could you share your view of troubleshooting route to check out those common issues
thanks ~

I would start using logminer on those massive archivelogs.
You need to know where those massive inserts/updates/deletes are coming from.
You don't mention a version. This is bad as most answers are inevitably version dependent.
You can run statspack on level 7, this will include segment statistics, so spreport will show which segments are most heavily hit.
Locking info is in v$lock, which links with v$transaction, v$session and v$session with v$sql.
The latch issue points to parsing. Something completely unrelated!
Did your firm recently hire new developers ;)?
Sybrand Bakker
Senior Oracle DBA

After March Patch Tuesday: Unresolvable Windows 7 Validation errors

I have had a stable Windows 7 Enterprise installation with the initial MAK Product key for a couple years. After the Microsoft Patch Tuesday monthly set for March was applied, the system started complaining with a popup window "You may be a victim of
software counterfeiting". It had a hyperlink entitled "Go online and resolve now" which resolved to
http://www.microsoft.com/genuine/validate/?OSV=6.1.7601.2.00010100.1.0.004.09.1033&LS=3&LegitCheckError=00000052&GenuineInfo=00000000&Channel=0&ErrCode=00000000
This presented a new Internet Explorer window "Validation Status: Action Required" with a hyperlink, 'Validate Now" which resolved to
http://www.microsoft.com/genuine/downloads/GenerateHTA.aspx?displaylang=en&Error=52&OSV=6.1.7601.2.00010100.1.0.004.09.1033&GenuineInfo=00000000&ls=3&page=avsValidate
It resulted in a popup window asking what I wanted to do with legitcheck.hta
Embedded in its code, it loads some javascript at http://www.microsoft.com/genuine/static/js/CommonFunctions.js"
I saved legitcheck.hta and then ran it, it loaded an Internet Explorer “DownloadValidationSupport” web page which offered two steps, Download then Continue.
The Download link was for WindowsActivationUpdate.exe
I did download WindowsActivationUpdate.exe and run it, but every single time (there were many), after running it, every time if I selected Continue, I always received the messsage:
Please wait for the install to complete and then click Continue or view the Troubleshooting tips
At any time (before, during, after) the above processes, if I went to Control Panel - System, at Windows Activation Windows Activation it always stated:
Status: Not Available
Product ID: Not Available
Next I ran the Microsoft Genuine Diagnostics Tool. At the Windows tab it reported:
Validation info:
Validation COde: 0x8004FE21
Product Key: N/A, hr=0x8007003
Product Key Hash: N/A, hr=0x8007003
Product ID: 55041-009-6438966-86672
Windows Product ID: 55041-009-6438966-86672
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {5CDF3EA5-3CCC-44B8-88F1-E7DCB7020595}{3}
Administrator: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Enterprise
Architecture & Build: 0x00000009 7601.winsp1_gdr.150202-1526
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A (greyed out)
Licensing tab:
On a computer running Microsoft Windows non-core edition,run
'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012
If I run 'slui.exe 0x2a 0xC004F012' I get the uniformative message popup "An error has occurred .. You can also contact Microsoft (a generic message) ... Details Code: 0xC004F012 Description: The Software Licensing Service reported that the call has
failed because the value for the input key was not found.
For "fun" I ran
cscript slmgr.vbs –rilc
but the licensing rebuild made no difference in the Windows 7 validation error
I would like to get the system to actually run a validation check and if necessary require the MAK key. What is the process to eliminate this bogus "software counterfeiting" state?

Thank you for your time considering this. The problem seems resolved.
I noticed that the path was missing for some Start menu items, the icons were not correct. The system environment variables TMP, TEMP, and windir had been deleted. The Windows Activation errors probably started shrotly after the system environment variable
were deleted.
After I restored the environment variables to their standard values, I ran WindowsActivationUpdate.exe, it went through the downloading update package, then installing update steps successfully.
With the standard environment parameters reestablished the MGADiag Copy function worked. I noticed then that it included a lot more information than what is displayed in the one popup window, similar in length to some of the other postings here with output
from MGADiag
In the course of troubleshooting the Activation error before posting here, I had issued the slmgr /rearm command to see if its action in resetting the activation timers would allow me to re-enter the MAK.
When WindowsActivationUpdate completed, then when I went to the Control Panel item for System. I was able to go through the validation process. Now the install is validated again.
Since the March Patch Tuesday set consisted of 12 updates I can't point the finger at any one for being the root of this problem.

How do I return my mbp?

Hello all,
My MBP is having intermittent wireless issues from day 1. It is about 3 months oldnow It refuses to connect to my home wpa2 802.11g network at times.. it has been to the shop and they couldnt reproduce it (they ran it on a open 802.11n network with no encryption, and didnt have the necessary skills to interprete my ping traces so I have given up the shop approach, their technaical capabilities were limited to streaming radio means internet is working). Applecare was a bit more helpful, they restarted the SMC and reset NVRAM? that kept it going for a couple of days..but we're now back to the same old issues.
Now after having to reboot it..(keyboard and mouse refusing take any input), I am just tired and want to return it. Can anyone point in the right way to go about this?
I am tech savy, so I tried to push Applecare to give me proper instructions/tools to trace the root cause. But tailing a log file or a event viewer type troubleshooting seems beyond their capabilities..this is dissapointig since I paid for applecare I expected better than par service.
Any directions on returning the mbp is much appreciated.
Also would be much interested to know if anyone with similar issues managed to fix it completely?
After folking out $2500 having to reboot every couple of days is not acceptable. Specially when the $500 IBM hasnt been rebooted for months.
Thanks all,
Chaminda

If you are still under warranty, call Apple tech support. Make sure you get a case number. Or you can take your computer to an AASP instead of an Apple Store. AASP's Outside of the USA

On Startup chime is heard, then nothing! Can hear a spinning sound, but have no idea what is going on.

Help. Do I need new hard drive...if so, how do I find correct one. Computer will not startup in order to view specs.

Troubleshooting: My computer won't turn on
Mac OS X: Gray screen appears during startup
which Mini do you have?
How to identify Mac mini models
If less than Mountain Lion, insert an install disk and repair the startup drive.
If Lion or later boot into Recovery and repair the disk
OS X: About OS X Recovery

Scale Management for 300 Series

Dears,
I've got a scale design using the 300 Series (up to 1800 switch), but I can't a management support for changing configuration concurrently on all switches, neither the LMS nor the HP openview...
But I know the the 300 series has a large MIB libarary which can be used with HP openview "Network driver studio"...Does any one have an Idea or a document that can help?
I need a solution for configuration management of all switches, not switch by switch...Thanks

The 300-series switches have numerous options by way of managing them. A few of them related to mass management is discussed here.
From an SNMP perspective, the switches are fully instrumented. This means that pretty much anything you can configure, view, or troubleshoot on the switches can be done through SNMP as well. We have published all the MIBs that allow you to do this on cisco.com. You can take these MIBs and compile them into an standards-based SNMP Manageemnt station like Silver Creek, Nagios, Openview, etc. This allows you to manage them en-masse.
Another method of mass management is using DHCP Autoconfiguration. The switches have a text-based config file so you can edit them through a standard text editor and save as a new file. In a typical deployment, there are lots of similarity in the configuration between the different switches. So, and administrator would configure a switch using the GUI. They would then edit the config with a text editor to make the changes for a second switch, and save it as a different config name. Therefore you can easily replicate a config for multiple switches. Now, using DHCP Autonconfiguration, you can get all of these switches upgraded all in one go. The way this works is as follows. When the switch boots, it gets its IP address from the DHCP server. The DHCP Server also passes the TFTP server and filename where the switch can download its config from. It uses DHCP Options 66 and 67 to do this.
We will also support a CLI delivered through a future firmware release which will be available through a free firmware download from Cisco.com.
Thanks,
Ivor

ACS 5.1 against Hybrid AD

did anyone experienced problem with ACS 5.1 and Hybrid AD environment (round robin AD 2008 and AD 2003)? the problem intermittently happened for authentication from wireless users.

Thank you Stephen,
Apologies if I ask this one at a time, but would it be possible to also perform the inverse lookup for the IP address of the DC?
nslookup
In this way, we should verify whether PTR records exist for the queried names on the DNS server: it's a common scenario in AD deployments and it's normal practice to configure these manually, because the AD wizard will not do it automatically, nor will auto registration.
Could you please confirm that also PTR records on the DNS server are created for the IP of the DC?
http://technet.microsoft.com/en-us/library/cc722542.aspx
If none of these steps would further help, we may need to take a looks at the ACS logs:
1. Please log in to the ACS GUI and enable the DEBUG logging level for the module "AAA Diagnostics", under
System Administration > Configuration > Log Configuration > Logging Categories > Global
2. Also, please log in to the ACS command line and enable the following debugs:
admin# acs-config
Escape character is CNTL/D.
Username:
Password:
acsadmin(config-acs)# debug-adclient enable
acsadmin(config-acs)# debug-log runtime debug
3. Please recreate the issue and then collect the ACS support bundle from the Monitoring & Report Viewer, under
Troubleshooting > ACS Support Bundle
Please be sure of collecting the support bundle while checking the following options:
Include full configuration database = Unchecked
Include debug logs = All
Include local logs = All
Include core files = All
Include monitoring and reporting logs (all categories checked) = Include files from the last 1 day
Also, please communicate me the time stamp when the issue is observed, so that I can track it faster in the logs.
Regards,
Fede
If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it.

Filters limitation in Performancepoint Services 2013

Hi Folks,
I am developing a dashboard which is having more no.of filter and each filter is having many no.of values. So, when try to apply all the filters and their values then I am facing an exception "Access is Denied".
Is there any limitation of filters for passing large no.of values?
And how PPS passes the filter values to web parts, using URL or any other way?
Thanks, Madhu

Hi Madhu,
We discuss SQL Server PowerPivot for SharePoint related issue in this forum. According to your description, this issue is more related to PerformancePoint Service.
I would suggest you using the ULS Viewer troubleshoot PerformancePoint errors. For detail information, please refer to the article below:
http://knowsharepoint.com/using-the-uls-viewer-to-troubleshoot-performancepoint-dashboard-designer-errors/
PerformancePoint Services troubleshooting:
http://blogs.technet.com/b/tothesharepoint/archive/2010/06/23/performancepoint-services-troubleshooting.aspx
If you have any more questions regarding PPS, please discuss them in the forum below:
http://social.technet.microsoft.com/Forums/en-US/home?category=performancepointserver
Regards,
Elvis Long
TechNet Community Support

So this is what they call support?

I own three ipods and another mp3 player. The other player has been through a war (literally) and returned working just fine. I bought my nano and my 40Gb ipod after I got back from OIF. I also bought my wife an iPod at about the same time. While i use mine almost daily, hers has seen sporadic use--100 hours tops. It has never been in a case and the back is barely scratched. It's relatively unused.
Today when I tried to set up her iPod so she could start using it again, I got the messages you get when your ipod has failed...this after charging it to make sure it would work. for grins, I thought I'd see how much Apple wanted to fix it...over $250. OK...I get the message...When it fails after warranty, don't fix it, buy a new one. This seems good for business, bit also a little too wasteful. Anyone have any good suggestions on what I might do with this little brick? Hopefullly I'll get some good suggestions before Big Brother yanks my post.

I'm sorry I wasn't more specific in my initial post. She stopped using it. It worked fine. End of story. Now she wants to use it again. It's a worthless paperweight. Start new saga.
I assumed you'd take as read that I followed every recommended troubleshooting step and came up with ziltch. My mistake. I don't ever resort to forums and asking the general public for help until I have. "RTFM" is not just a catchy acronym, it's a mantra to live by. My level of technical knowledge is fair...Here's a few of the projects I've undertaken: I've rebuilt 60Hz to 400Hz static frequency converters, built, repaired and rebuilt over 100 PC's and built a wind power generating station from off the shelf parts. Know that when I poseted, I was complaining more about garbage technology than really looking for any solution. That being siad, I can overlook even the simplest solution just as easily as the next guy. I should have told readers what i did specifically.
Here are the steps I took for those asking (taken mostly from the web page and editted to make sense along the way (ie I did this, I did that):
Symptom: iPod displays a sad iPod icon
Last Modified on: September 20, 2007
Article: 61771
Issue or symptom
iPod displays a sad iPod icon
and
iPod is not recognized in iTunes
iPod is not recognized in My Computer (Windows) or iPod not recognized in Finder (Mac OS X)
Solution
In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, (I couldn't) then it may not be a hardware issue, and you should try to restore your iPod with the latest software.
At the point I followed the 5 R's.
If you cannot force your iPod into disk mode and restore it (I couldn't), then your iPod is in need of service. Set up an iPod Service Request or make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation go to www.apple.com/retail, choose an Apple Store location, then click on the "Make a reservation" link.
Additional information
For an easy to follow QuickTime movie, view the Troubleshooting & Extras section of the iPod Tutorials at
www.apple.com/support/ipod/tutorial.
Related documents
61003: "iPod displays a folder icon with an exclamation point"
OK, enough with the tedious details. Suffice to say I tried to resert/restore etc. but to no avail. I also think that it is possible that the battery is not holding a charge.
The bottom line--and reason for my post--is that even though this iPod has barely been used, it is essentially worthless. It is cheaper to go out and buy a new iPod. It just irks me to be so wasteful. My other ipods have had similar hardware failures, but they were still under warranty at the time.
It might just be a battery issue. I can crack it open and replace the battery easily enough for about $30, but in the end, my wife will probably just end up getting a new nano anyway. Thanks for tips on what to do with the little brick.

Camileo H20 - Sounds like a disc inside

Hi
can anybody help please?
my fairly new camileo h20 wont function and I can hear what sounds like a disc inside of it clicking during charging.
It stopped working during filming of a very special moment, so not too happy about that. Even less happy about the fact that we cant find the receipt, and also a bit peeved that I cannt view a troubleshooting section as the full manual is on a disc.
My pc wont play discs (yep, you've guessed it a toshiba...).
If somebody could please take a look at the manual and make some suggestions, i would be very grateful.
thanks

Hello
Users manuals for your camera you can find under http://eu.computers.toshiba-europe.com/innovation/download_manuals.jsp?service=EU&banner_id=DISCONTI NUED_DOWNLOAD_ARCHIVE
Download it and look inside if you can find something interesting there.
Unfortunately I don't have this cam and I cannot help you with this but you can contact nearest authorized Toshiba service provider and ask for help. Make a call, explain the situation and hopefully they will be able to help you.

View ESPN360 troubleshoot

Similar Messages

Maybe you are looking for