Visio Conversion Failed on open method

Question

Hi all, we have developped a C# remoting application (.NET 1.1) that use Acrobat Pro v7.0 on server side (Windows 2000 SP4)
This server application have to convert Visio files to PDF files.
For this we use Acrobat Interop SDK as follow :
Acrobat.CAcroApp app = new AcroAppClass() ;
Acrobat.CAcroPDDoc PDDoc = new AcroPDDocClass() ;
Acrobat.CAcroAVDoc AvDoc = new AcroAVDocClass() ;
DirectoryInfo directory = new DirectoryInfo(myDirSource) ;
if(directory.Exists)
FileInfo[] filesInfo = directory.GetFiles(FICHIER_VSD) ;
foreach(FileInfo myfile in filesInfo)
// OPEN may failed
if(AvDoc.Open(myfile .FullName, "Export PDF") == true)
AvDoc = (Acrobat.CAcroAVDoc)app.GetActiveDoc() ;
if(AvDoc.IsValid() == true)
PDDoc = (Acrobat.CAcroPDDoc)AvDoc.GetPDDoc() ;
string fileNameDest = myDirDestination+ "\\" +
myfile.Name.ToLower().Replace(EXTENSION_VSD,EXTENSION_PDF) ;
PDDoc.Save((short)PDSaveFlags.PDSaveFull, fileNameDest);
PDDoc.Close() ;
PDDoc = null;
AvDoc.Close(0) ;
}// end foreach(FileInfo myfile in filesInfo)
app.Exit() ;
AvDoc = null;
app = null;
The application works fine most of time.
In some case the Visio conversion failed in open method, so no pdf is generated and Visio and Acrobat popup dialog appears.
The problem is not due to Visio Data, because the same file can be well converted or failed!
More when this problem occurs in application it occurs too using directly conversion from Visio or Acrobat.
Some time we have to repair Visio and Acrobat Pro...
We suspect that there is something wrong on the platform (context pb, install pb...).
So the questions are:
- is there a documentation about what Acrobat (PDF Maker) does during conversion.
- is there any way to understand why "open" method failed (just return true or false).
- is there any log file that can give informations about failed conversion.
- is there some cache mechanism during conversion that can cause the pb during open file.
Thanks for reply.
NicolaS.

Answer 1

Yes NicholaS this is a technical forum and not a pre-sales forum.
However, Leonard is an Adobe employee and is simply protecting the interests of his company from people publicly commenting on their illegal and unlicensed use of his products (on that companies forums, nonetheless) as any good employee should.
You agreed to the EULA when you installed the application. If you chose not to read what you were agreeing to and end up breaching that agreement it is not Leonard or Adobe's fault, it is solely your own.