VM in Running (Installing Extensions) state - it seems it's failing to enable the Microsoft.Azure.Diagnostics.IaasDiagnostics plugin

My VM is in the follow state "Running (installing extensions) state. In the dashboard it appears that the IaasDiagnostics extension is not enabled. The message displayed in the dashboard is:
Enable failed for plugin (name: Microsoft.Azure.Diagnostics.IaaSDiagnostics, version 1.2.0.0) with exception Command C:\Packages\Plugins\Microsoft.Azure.Diagnostics.IaaSDiagnostics\1.2.0.0\DiagnosticsPluginLauncher12.exe of Microsoft.Azure.Diagnostics.IaaSDiagnostics has exited with Exit code: -3
How can I get this working?

Hi,
Thanks for your feedback.
Can you RDP into the VM? If yes, you can check the log in the path below to see if you can find any root reason for this issue:
C:\WindowsAzure\Logs\WaAppAgent.log
I also tried to use the Remove-AzureVMDiagnosticsExtension cmdlets to do that and got the same results as yours:
I am sorry to say that I haven't found any ways to remove the DiagnosticsExtension in Azure PowerShell at present. I recommend you to feeback this on the Azure feedback
link below:
http://feedback.azure.com/forums/216843-virtual-machines
By the way, you can access the
preview portal by going to Browse Virtual Machines, select the VM, select
Extensions, select the extension to remove and click Delete. After it has been deleted, go back and select
Add and add it back.
In addition, if you restart the VM and still encounter this issue, please contact Azure support by requesting a support ticket in the link below:
http://azure.microsoft.com/en-us/support/options/
Best regards,
Susie
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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