VPP end user account creation

I am a VPP program manager, i created a facilator account but i can't find out how to create a end user account to download the apps that the facilator purchases.  In the VPP video training they talk about creating both types of accounts but I am not seeing where to do it.

When you create a new user and leave the password fields blank, you should see a warning similar to the following one. Clicking "OK" will continue to create the account, but if you press Return/Enter or click "Cancel" then the account will not be made.

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