WAE-512 unable to register on Central Manager

Question

Dear friends,
I'm trying to register a WAE appliance on my lab environment and I'm getting following output (from "debug cms"):
WAE2(config)#cms enable
2005 Jul  5 06:08:00 WAE2 config: %WAAS-PARSER-6-350232: CLI_LOG log_cli_command: cms enable  
2005 Jul  5 06:08:01 WAE2 perl: %WAAS-CMS-6-700001: configuration properties from database are not set in dataserver
2005 Jul  5 06:08:01 WAE2 perl: %WAAS-CMS-6-700001: configuration properties from database are not set in dataserver
2005 Jul  5 06:08:05 WAE2 perl: %WAAS-CMS-6-700001: Node tv out type is not set, setting to `none'
2005 Jul  5 06:08:05 WAE2 perl: %WAAS-CMS-6-700001: Registering WAAS Application Engine...
Registering WAAS Application Engine...
2005 Jul  5 06:08:06 WAE2 java: %WAAS-CMS-6-700001: register(main): Sending  device registration request to Central Manager with address 10.20.15.100
Sending  device registration request to Central Manager with address 10.20.15.100
2005 Jul  5 06:08:35 WAE2 exec_license: %WAAS-CLI-5-170098: The License Transport has not been purchased.
2005 Jul  5 06:08:35 WAE2 Sysmon: %WAAS-SYSMON-5-445011: Fault cleared: WAAS product license is missing. 
2005 Jul  5 06:11:40 WAE2 exec_license: %WAAS-CLI-5-170098: The License Transport has not been purchased.
Failed to contact CDM 10.20.15.100(Unmarshaled: 9001). Please check connectivity with CDM device and status of management service on CDM.
2005 Jul  5 06:13:56 WAE2 perl: %WAAS-CMS-0-700001: Registration failed(512).
register: Registration failed(512).
2005 Jul  5 06:13:56 WAE2 perl: %WAAS-CMS-0-700001: unable to register node
cms: unable to register node
FAILED to enable management services
2005 Jul  5 06:14:23 WAE2 config: %WAAS-PARSER-6-350232: CLI_LOG log_cli_command: end 
WAE2#sh license
2005 Jul  5 06:14:26 WAE2 -admin-shell: %WAAS-PARSER-6-350232: CLI_LOG log_cli_command: sh license  
License Name   Status      Activation Date Activated By 
Transport      not active
Enterprise     active      07/05/2005      admin        
Video          not active
I know clock is wrong.  CM address is correctly configured and I can ping it from the application accelerator.  WCCP config (on router and on appliance) is done as well.
Do you have any tips to solve this issue?

Answer 1

hello Mauricio,
try the following:
from the WAE not registering:
1-Make sure you configure the default gateway on the WAE
2-on the CLI enter the following commands in the same order, not all at once give it a few seconds between line and line:
-ip path-mtu-discovery enable
-no cms enable
-cms deregister force
-cms enable
3- if still the same please open a case with TAC so they can get the sysreport from the unit.
Regards,
Felix