Want to reinstall OS X on old mac before sale.  How do I connect it to internet service (ATT 'fiber optics') without a cable?

Want to sell old iMac.  It has been backed up, de-authorized with iTunes, and wiped with the 35-pass erase.  Now I want to reinstall OS X but no longer have an internet cable as we have gone from TWC to the ATT 'fiber optics' system since the old Mac was erased.  Please help.

Be sure to follow Apple's instructions in this document:  What to do before selling or giving away your Mac - Apple Support. If you don't you can create a problem for the buyer and yourself down the line.

Similar Messages

  • HT1923 When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manage

    When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manager

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • How do i wipe my old phone if it can no longer connect to the internet? I enter my passcode and apple id, but 'verification fails' as there is no internet connection???

    how do i wipe my old phone if it can no longer connect to the internet? I enter my passcode and apple id, but 'verification fails' as there is no internet connection???

    Hi, JTCW33. 
    Thank you for visiting Apple Support Communities. 
    If you still have possession of the iPhone you wish to wipe, here are a couple articles that will walk you through the process. 
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    If you no longer have access to your device, it will need to be connected to the Internet in order to remote wipe the device. 
    iCloud: Erase your device
    http://support.apple.com/kb/ph2701
    Cheers,
    Jason H. 

  • I want to transfer data from my old mac book pro to my new macbook pro

    hi Guys,
    i purchased a new macbook pro with retins display and i already started using it. Now i want to transfer the old setting and data from my old mac book pro to the new one.
    how can i do that, since the message that pops up when the mac is new that gives you options to chose where to transfer files is gone
    please help

    yes - it's the same as setup assistant which is the one that pops up when you first set up your macbook.
    have a look here:  http://pondini.org/OSX/Setup.html

  • HT1752 How do I totally clean off my old MAC before giving to a friend?

    I just bought a new desktop and want to give my IMac OSX 10.6.8 to a friend, HOW do I clean it all off so she has the ability to use it as her own?

    Follow these instructions step by step to prepare a Mac for sale:
    Step One - Back up your data:
           A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
           B. Clone to an external drive using using Carbon Copy Cloner.
              1. Open Carbon Copy Cloner.
              2. Select the Source volume from the Select a source drop down menu on the left side.
              3. Select the Destination volume from the Select a destination drop down menu on the right
                  side.
              4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
                  sure to opt for that.
                   Destination means a freshly erased external backup drive. Source means the internal
                   startup drive.
    Step Two - Prepare the machine for the new buyer:
              1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
              2, Remove any Open Firmware passwords or Firmware passwords.
              3. Turn the brightness full up and volume nearly so.
              4. Turn off File Vault, if enabled.
              5. Disable iCloud, if enabled: See What to do with iCloud before selling your computer.
    Step Three - Install a fresh OS:
         A. Snow Leopard and earlier versions of OS X
              1. Insert the original OS X install CD/DVD that came with your computer.
              2. Restart the computer while holding down the C key to boot from the CD/DVD.
              3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
                  Optionally, click on the Security button and set the Zero Data option to one-pass.
              4. Install OS X.
              5. Upon completion DO NOT restart the computer.
              6. Shutdown the computer.
         B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
             Note: You will need an active Internet connection. I suggest using Ethernet if possible because
                       it is three times faster than wireless.
              1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
                  Utilities window appears.
              2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
              3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
                  on the Erase tab in the DU main window.
              4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
                  and set the Zero Data option to one-pass.
              5. Click on the Erase button and wait until the process has completed.
              6. Quit DU and return to the Mac OS X Utilities window.
              7. Select Reinstall Lion/Mountain Lion and click on the Install button.
              8. Upon completion shutdown the computer.
    *If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

  • I have lost the password and the DVD is not working on my old mac G4 500mhz, how can I get back my password?

    I have lost my password and the DVD is not working on my old mac desktop G4 500mhz. I have tried use the boot up disk to change the admin password. But the DVD did not work. ( I did not touch this machine for years.) But i need retreive something , so I have tried the shell script in the terminal
    1. fsck-y and the mount-uw to try to change and find the service directory's plist to change the password. But after I get the mount -uw, it show illegal option message.
    What I can do now to solve this problem? in shell script or any other way?
    Thx in advance.
    Alfred

    Hi,
    A DVD drive that is not working after many years not used:
    most probably dust on the little laser lens.
    Take the drive out and if you can reach this lens: clean it with pure alcohol on Q-Tip.
    Many people throw away cd or dvd players all the time because they stopped working, and very often it can easily be fixed by cleaning this lens.
    I used to have a G5, where I couldn't access that lens. It was very sensitive to dust.
    I have fixed it several times with compressed air. One time I didn't have canned air, but a bikepump did the trick.
    If you have another mac, I'd try to access the G4 internal disk with firewire target disk mode.
    good luck

  • HT1338 I PURCHASED PAGES, NUMBERS AND LATEST LION APPS YESTERDAY ON NY MAC AT HOME AND WANT TO UPLOAD ON MY OFFICE MINI MAC ALSO . HOW DO I DO THIS WITHOUT EXTRA COST? STEPHEN

    I purchsed pages, numbers and the latest version of lion yesterday on my main mac computer at home. I want them also installed on my mini mac at my sales office without added extra cost , how do I do it ? Also when is is moantain lion comming out I love Siri on my Ipad and want to usse it on my computers?
    Stephen

    Log in using the App Store on your mini using the same ID used in your original purchases and install the apps.

  • I have an old MAC running OS X 10.2.8 and lost internet capabilities, how do I update and get the internet back?

    Help please, I have an old iMac running OS X 10.2.8 and lost internet capabilities, how do I update and get the internet back?

    Was it connected to the internet before, and if so how?

  • I updated a program on my mac and now safari doesn't connect to the internet but outlook mail is working - help

    I updated a program on my Mac Book Pro and now Safari doesn't connect to the internet but Outlook and my mail does.
    I have shut the compluter down completely but I still have the problem.
    Any sugestions out there?

    I suggest you download and install EtreCheck from http://etresoft.com/etrecheck
    Run EtreCheck and publish report here.
    This will give us a complete report on her Mac and allow us to help you.
    Allan

  • Do you want to allow changes from firefox software updater every time I attempt to connect to the internet

    Every time I attempt to connect to the internet I get a dialogue box that asks do you want to allow this programme to make changes? The publisher is Mozilla, and it also tells me that it relates to Firefox software updater. Never had this until about two hours ago! Also seemed to relate to a crash of McAffee, which happened at around the same time.. Don't know much about computers, but what I do know is that this has only just started... Help...???
    == This happened ==
    Every time Firefox opened
    == About two hours ago.

    I have the same problem is it spyware?

  • Synched my new ipad-how do I clear old one before sale?

    Synched my new ipad, now how do I clear my old one before selling to a friend?

    Tap on your id in Settings > Store to log out of it, and then do Settings > General > Reset > Erase All Content And Settings

  • We have a new mac book and i can not connect to the internet

    I am setting up a new mac book and the wireless is not connecting to the internet.  I have gone to airport express in utilities but it does not give me any options for set up.  I have a mac and we use wireless with a dsl modem. 

    OS X: How to troubleshoot Wi-Fi connectivity
    If your Mac is new you should call AppleCare. Telephone support is free for the first 90 days of ownership.

  • I lost my iPhone 5 and i wanted to know if i am able to track it down if its connected to a matcbook or any other compare without wifi and sim card?

    i lost my iphone 5 and i wanted to know if i am able to track it down if its connected to a macbook or any type of computer without wifi and sim card? i have a lock on it but i still want to know if they try to reboot it will i be able to find out theyre doing it?

    If you went into Find My iPhone and sent a lost request, or you tried a remote wipe, if the device was off line, then you would receive something if it was to go online. Did you have a passcode on the device? Did you have iOS 7 installed on it? If so, then even if they try to restore the phone, they will not be able to activate it because of Activation lock. Only certain things will get you a notification, and if they cannot get into the phone, you will not receive that. Without your Apple ID and password, the phone is useless to them if they try to restore it.

  • I want to transfer my stuff from old mac to another mac

    my macbook was damaged by water, i have the hard drive i need to transfer my data to my other mac

    How to use Migration Assistant:
    http://support.apple.com/kb/HT4889?viewlocale=en_US
    http://support.apple.com/kb/HT4413?viewlocale=en_US
    http://support.apple.com/kb/TS1963
    Troubleshooting Firewire target disk mode:
    http://support.apple.com/kb/HT1661

  • Upgrading from old Mac to new- how to sync iPhone with new Mac?

    Hi all,
    My dad is upgrading from an old iBook to a nice new iMac. He has spent quite a few days tweaking his new iMac and importing old files and folders. The one thing we haven't yet done, though, is iTunes. He has an iBook G3 that he syncs his iPhone with, and he wants to be able to "move" his whole iTunes setup to the new iMac so that it picks up right where the iBook left off, without needing to reset the iPhone.
    One thing to keep in mind is that the iBook had a tiny hard drive and thus the music files are actually on an external hard drive. I was wondering how to go about this feat. I read that using Migration Assistant deletes everything off the new Mac, so that's not an option at this point. Thanks for the help!

    If you had use Migration Assistant to start with it would have been easier.
    See if this article helps - http://support.apple.com/kb/HT1449?viewlocale=en_US
    MJ

Maybe you are looking for

  • Can't decide Macbook Pro 15 or Retina

    Hello! This is my first post here so excuse me if I'm doing anything wrong! I'm going to buy my first Mac but I can't decide if I should buy a Macbook Pro 15 or a Retina. I'm in college and I'm going to use it for FinalCut, Photoshop, Logic Pro and s

  • Help in creating sql loader control file

    I am having a csv file representing in this format. I have several lines like this "XXX", "YYY","ZZZ","01/01/2005", "AAA" So when I created the control file having, I am having problem with inserting the date. I tried to you use the date column name

  • Is it possible to obtain row #

    when inserting a new record is it possible to obtain the row # of the just inserted record. Im using MS SQL 7.0 Thank u for your time

  • Tag Query

    Hi, When writing to a PLC Tag via UDS, how to determine if the write was successful. Not just based on the 'TagQuery.Success', but based on the existence of the tag. For instance, if I typed the name of a tag incorrectly ( or if the tag wasn't existi

  • I can't download anything because of payment information when the app is free I want to remove it

    When ever I want to download a free app it asks me to enter a payment information to complete payment, this was not doing this before. I want to completely remove my payment information but I don't know where the NONE option is in payment information