I can't download anything because of payment information when the app is free I want to remove it
When ever I want to download a free app it asks me to enter a payment information to complete payment, this was not doing this before. I want to completely remove my payment information but I don't know where the NONE option is in payment information in settings. I'm really mad because I'm not being able to play the games that I want not download or update! ***
Hi Keith Boutte,
Thanks for visiting Apple Support Communities.
See this article for the steps to change your payment information:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
If you do not have the "None" option when changing your payment information, see this link for help:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Cheers,
Jeremy
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Hit the issue too and the following fixed it for me.
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I can't download Lion from my past purchases in the App Store
I click the "Download" button; I'm prompted that I already have Lion installed. I click "Continue" and the "Download" button greys out for a few seconds, then becomes active again. Nothing else happens.
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Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
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Suggestions for OS X Maintenance
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Helpful Links Regarding Malware Protection
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See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
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Pre-Mavericks
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Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
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I had to restore my computer(windows). All my music is on my iphone and ipod. Can I back this into itunes? When I try to sync, it wants to erase data on the ipone or ipod.
Certainly you did not restore your computer without making sure that your backup copy of your computer was up to date.
Just use your backup copy to put everything back.
The music sync is one way - computer to iphone. The only exception is itunes purchases: File>Transfer Purchases -
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Probably you need to check your file associations. Probably mistakenly .exe file is associated with Adobe Reader which is meant to open only PDF files and not an .exe. Thus when you download an .exe, due to its association to Adobe Reader, it tries to open it and throws that message. Just search on the net and you will find how to change file associations on MAC.
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Can't download anything, and my payment keeps being declined what do I do?
what it says above and I've been trying for hours.
What are you trying to use as your payment method ? If it's a debit card then I don't think that they are still accepted as a valid payment method in all countries - from this page :
You may be able to use other payment types in your country, like debit and Maestro cards.
which implies that they are not accepted in all countries, and there have been a number of posts about them being declined. Pre-paid cards are also unlikely to work.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If your card is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined (but if it's a debit card then you might notbe able to use it) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
I dont know how to fix whatever is happening, it use to work fine
Either add a payment method that iTunes accept or contact iTunes about using the method that you think is valid.
Apple - Support - iTunes - Contact Us -
I am trying to download free apps and it is asking me to sign in and give billing info ie credit card, how do. Fix this I have downloaded free apps in the past without having to provide this info. Can anyone help?
it is required to have a valid means of payment even for free apps
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You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
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But then everything I'm downloading a FREE app it still asks for my payment verification and I can't download anything because of that. What should I do?
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
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I can't download anything with my own Apple ID. For example, free apps.
Did you register a credit card with your Apple ID?
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