Warranty not being honored

Toshiba is not honoring warranty contracts in Argentina (and it looks like some people have the same problem in other countries). Teknaria, the official service provider, a computer parts wholesaler as they say in their own site, cannot get hold of a motherboard for my laptop, which has been at their office for more than two months. They cannot give me any estimate on when it will be repaired, it could be months. The irritating "robots" at the Toshiba call center keep telling me my own details and the "I-know-how-you-feel" stuff every single time I call. After 2 months, Teknaria would now lend me an old computer just to keep my mouth shut. After having purchased three Toshiba laptops, this is my last time. Pathetic, infuriating service. And please, do not send me back to the LATINO Toshiba customer service!!! Is there any way to skip them -as they have been totally useless-?

There are no Customer Service reps here in the forums, but if you send me a Private Message with your laptop's serial number and your contact information (email and phone number) I'll be happy to forward that information along with the text of your post to Latin American service management.
Click here to send me a Private Message.
Jim

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