We are trying to rent a movie and it keeps prompting us to verify payment info and we have done this
we are trying to rent a movie and it keeps prompting us to verify payment info and we have done this
I kept having this problem, reset my iTunes password, verified account information several times, all with the same (bad) result. Finally, I actually went into the "Edit" section of my credit card and found that because I tried to access my account via another computer or device, i.e. Apple TV, I had to reenter my 3 digit credit card security code. That fixed the problem for me.
Similar Messages
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I am trying to rent a movie from iTunes. It started to download in HD and I don't have enough room on my basic iPad 2. How do I cancel the download and re download it in SD?
Try downloading movie on your computer (iTune).
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Have a $15.00 credit and wish to rent a movie on Ipad but am being asked for payment method and redemption is not an option. Any suggestions?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
family sharing. i have set my wife up on family sharing and each time we try to download a book or an app, we are requested that i update the payment details. I have done this and we still cannot share.. what do i do or how do i update the payment details to enable my wife to download
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening ... it shows when you right click on the mail icon that " application not responding"
If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
If your Mac is running a fairly recent version of OS X, here are some general guidelines.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it run the automatic ans S.M,A.R.T. tests, then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck! -
Apple store worked great, now it keeps telling me that I need to verify payment info and my security code is invalid for my card... The card is current? What's going on?
Did you enter the last three digits on the back of the card for Visa or Master or the 4 digit # on the front of Amex?
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Keep getting error message "The registry settings used by the iTunes drivers for importing and burning CDs ....please reinstall iTunes." I have done this several times but it doesn't help.
Refer to this article:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299 -
When I use netflix thru apple tv, and want to buy a movie or tv show, it keeps coming up with the message to go to iStore online and update my payment information. I have done it over and over again and even deleated the info and re entered it. Still keeps coming up with the same message. Any ideas??
Movies are not bought via Netflix, then are rented or borrowed.
For iTunes account issues, contact iTunes Customer Support. -
Can you help? I am trying to order an iphoto album but a window comes up asking that I check my account info. I have done that, it is correct, and the quick click is enabled. All info is correct but it will not acknowledge it or take my order.
Perhaps it would be helpful for you to view the page source code of this page
http://www.alanwork.com/
As you can see, the submenu code links are immediately below the top level code, and are
wrapped in their own <UL> </UL> tag pairs.
Hope that helps -
How do I copy and paste an image from the internet to Keynote. I have done so successfully in the paste by using the copy and paste right click functions but am unable to do so now. That was about a year ago that I attempted that I was able to do this. Thank you for your help.
Some images are copy-protected.
If all else fails, you can make a screen shot of the image:
With the image visible in your browser, press CMD-Shift-4 and your cursor will change to crosshairs.
Position the cross hairs at one of the corners of what you want to copy and drag to the opposite corner, then release the mouse. An copy of the image will be saved to your desktop.
You can now edit and use this image.
Be sure to respect copyrights.
Message was edited by: bwfromspring hill -
I'm trying to install games and Facebook on me iPad and it tells me that I need to verify my account. I've done that but I still cannot get in.
guerramaria wrote:
... it tells me that I need to verify my account. I've done that but I still cannot get in.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have being trying to purchase movies and tv shows on apple tv. i keep getting verify purchase method in itunes. i do and i can purchase things from my computer and iphone but apple tv wont let me how do i get this to change!!! i have changed my password restarted, apple tv and deleted and re entered my payment info! please help...
Look for a None option in the Payment Methods;
If you do not have one you will have to supply a bank card or redeem an iTunes Gift Card. -
The lead-in above pretty much states the problem. I am attempting to install Windows 7 from a disk, but that is not the issue. Boot Camp 5 just quits and reopens. I then repeat. Help.
I am about to run specialized GIS software that may or may not need the full machine resources. I am an attorney who uses QuickBooks for my accounting. The Mac version does not do as much as the Windows version. This is from both Apple and Quick Books professionals. I am using Parallels Desktop version 8 at this time. It does not support QuickBooks Windows version per Parallels. Any other questions? I am a highly competent PC user who is new to Macs. I am entitled to my own configuration choices. That said, I know when I need help which is now.
As to the free space issue I have 665.18 GB free space out of 749.3 GB on the drive. I am not trying to run the 32 bit version. I know that it requires the 64 bit version. Besides, it does not get that far in the process. As I said Boot Camp asssitant terminates unexpectedly as soon as you hit the continue button after setting the partition size. Therefore I conclude that it does not have a chance to see which version of Windows that I am using. I am using Windows 7 Ultimate 64 bit version in the virtual engine (to use Parallels speak), but again Boot Camp would not see that since it is not running. It can't run at the momenet because Apple just installed a new hard drive and I have just restored the data from TIme Machine and Parallels needs reactivated, which I have not done yet deliberatley. With all of this addtiional information do you have any further suggestions? Thanks for your time and interest my issue. -
i need help with upgrading my ios for my ipod touch it keeps saying the connection has timed out and i have full bars for internet. So i don't knw wat is going on
I have been trying many times every day for the last few days. Same thing is happening to me. I even uninstalled itunes and reinstalled it and it still won't work. What is up with this?
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i need help updating my iso for my ipod touch it keeps saying the connection has timed out and i have full internet access so i am not sure wat is going on.
Try deleing the download and try again. It is located:
IPSW file location for Mac and Windows
If yo restore, the iPod will also be update. You can try that. Just make sure that you backup first so yo can restore from backup
iOS: How to back up
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