We are unable to manage our ACS

Accidentally the power to the ACS server was switched off and then on again. But after the power on though the device came up successfully; we are not able to manage it.
We are unable to manage our ACS. We have a configuration back-up.
1)       by HTTPS. The cert can not be added manually on the browser in any way. Looks like an application error. Tried several different browsers.
ACS details:
CSACSE-1113-K9    Cisco secure ACS 4.x solution engine 1113 Appliance    CSACSE-1113-K9v01
when i try https:abc001:2002/
I get he following pop up error message:
Secure connection failed.
an error occurred during connection to abc001:2002. certificate type not approved for application.(Error code:sec_error_inadequate_cert_type)
.the page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
.please contact the web site owners to inform this problem. Alternatively, use the command found in the help menu to report this broken site.
2) by SSH. xxxxx is the administrator account.
We can login but there are no commands available
abc001>help
command                             Description
?                                List commands
exit                             Log off
help                             List commands
csdbsync -syncnow                RDBMS synchronization
abc001>?
command                             Description
?                                List commands
exit                             Log off
help                             List commands
csdbsync -syncnow                RDBMS synchronization
2)Tried with a serial cable, but we only get some rubbish on the screen. We tried different serial cables. These cables work on other appliances (WLC controller and Cisco switches) but not on the ACS

Hi,
The issue which you are facing comes when you the certificate installed on the ACS is either not correct or has gone corrupt. You would not be able to install a fresh certificate on the ACS Appliance through console or SSH.
You can open a TAC case and send a backup of the ACS database, they might be able to correct the database. Otherwise the only other option is to reimage the ACS Appliance.
To access an ACS Appliance from the console, you can go to http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/4.2/installation/guide/solution_engine/instalap.html#wp1065399
To administer the ACS Appliance, take a backup etc., you can go to http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/4.2/installation/guide/solution_engine/admap.html
Regards,
Kush

Similar Messages

BT say they are UNABLE to connect our Church to BT...

Hi all,
I had BT Infinity installed at home some months back on the High Wycombe exchange and all has been fine with typically 25 to 37meg download.
My church however 200 metres away (St Peter's Loudwater) can't get BT Infinity installed. WHY ?
The church is on the Bourne End exchange, and can only get 0.5 to 1.5meg. From that it is trying to run its admintration, its website (which has to be maintained by church members from their homes) and other functions. The church site has a fibraoptic infrastructure and uses state of the art screens presentation systems in the church, its halls and outbuilds. But all of this grinds to a hault when attempting to access the outside world.
I have spoken to BT who say Openreach manage the network and they can do nothing to help other than suggest we contact our Local MP.. I was told Openreach can't be contacted as they are not CUSTOMER FACING other than by email ([email protected] from which we get a standard computer generated NO, BT Infinity will not be installed in this location).
THe heartache :
The churches phone connect is only 12ft ( yes 3 metres !!!!! ) away from a cabinet which has BT Infinity connected to it and free connection spaces for addtional cables. Our Vicar a few days back, spoke to a BT engineer who was working in the box, and was told that yes it could be connected, but he didnt have a works order to do so.
NOW I don't know who BT and Openreach are in business to servce, the public or themselves, but they clearing seem to be ignoring a congregation of 300 Christians souls WHY !!! Can anyone body help.
Bessings
David Bedford

I suspect that BT would regard a potential Church account as a business account and not a residential account.
Might be worth a phone call to BT Business to confirm [or rule out] this theory.
[I know several congregations have terminated their Business telephone account and opted to use personal mobiles or a PAYG mobile for a Church, rather thana fixed line account. Logically, the broadband would be Business as well, and not residential].
AQ.
"Welcome to Royston Vasey - You'll never leave."

We are unable to sync our iOS7 devices to iCal server.

We recently updated our internet to a higher speed and noticed that the calendar was not updating on our iOS devices anymore. A quick check showed us that the iPad and iPhones had not updated for some time. A lengthy Google search showed me that iOS7 is not friendly with CalDav. We are using OS X 10.6 Server to house our Calendar for access at the office and use our iPads and iPhones on a daily basis to check and update it in the field. Does anybody know of a fix to this problem. Any help is appreciated, thanks.

I have asked your post to be relocated over to the -> Mac OS X Server forum

HT4623 We are unable to updates our apps on Ipad , tried to log out of ID as well

We are not able to update Apps on our ipad though tried logging out and in
Does any one knows the Remedy?

There are many posts about this same issue. Apparently there's a problem with the Apple app site. You'll just have to wait and try again later.
 Cheers, Tom

I have an ipad2 with wifi and 3G. My wife and I are traveling in France (Nice) then into Italy. We are unable to purchase a data plan because our Verizon IPad will not accept a sims chip...we are told. We were advised that this model wound work in Euro

I have an ipad2 with wifi and 3G. My wife and I are traveling in France (Nice) then into Italy. We are unable to purchase a data plan because our Verizon IPad will not accept a sim chip...we are told. An Apple store employee here said this model is good only in the US. The iPads here take a sim card. We were advised by an Apple Store Employee at home that this model would work in Europe and that we could buy our service here. That does not seem to be the case. We have been told that we must invest in a modem at 200.00€ and then purchase a separate service plan for each country. We can use the free wifi wherever it is available but we cannot connect to the outside world when out of range. Is there anything else we can do?
Thanks, John

Unfortunately, no other solution is available.
Hope this helps

My husband and I recently bought Iphones. We are trying to create our Apple IDs. We only have one e-mail address so have been unable to create the 2nd ID. Any help with this situation would be helpful

My husband and I recently bought Ihones. We are trying to create Apple IDs so we can download apps. I was able to create a ID, however we only have one email address that we use so are unable to create an ID for him. Any assistance with this situation will be appreciated.

Apple ID FAQs
http://support.apple.com/kb/HE37
Apple ID Manage Account
http://www.apple.com/support/appleid/manage/
Rescue Email
http://support.apple.com/kb/HT5312

We are trying to transfer files from PS Elements 13 to our web builder. We are getting a '?' in the top left hand corners of some of the image boxes. It seems that we are unable to transfer images with this ? on the image. We have spent a long time taki

We are trying to 'reconnect' files. we seem incapable to do so, for some reason. Try as we might, we aren't able to do it. can anyone help?

Please see other thread
Re: We are trying to transfer files from PS Elements 13 to our web builder. We are getting a '?' in the top left hand corners of some of the image boxes. It seems that we are unable to transfer images with this ? on the image. We have spent a long time

HT4623 Hello Management, Whenever i try to upgrade my Iphone it Brings this massage "We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.

HT4623 Hello Management, Whenever i try to upgrade my Iphone it Brings this massage "We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.

You are not talking to management here. No one here is an employee or representative of Apple. We are all users and this is a user to user forum.
The message you describe is usually presented when a phone that has previously been jailbroken, hacked or otherwise been altered in an unauthorized manner. If this applies to your phone you will have to find help elsewhere. The terms of use of this forum prohibit discussion of unauthorized altered devices.

Since Febuary 14th, 2013 we are unable to send and recieve email using our hotmail account on our Iphone. We can get our email by loggin in with our computer but not using our Iphone.

Since Febuary 14th, 2013 we are unable to send and recieve email using our hotmail account on our Iphone. We can get our email by loggin in with our computer but not using our Iphone.

Hotmail has been discontinued for some time now. See:
http://windows.microsoft.com/en-us/windows/outlook/auto-upgrade-outlook-faq

Unable to Manage Add-ons to My Account over the In...

On 27th Oct I signed up for a telephone and broadband service in a shopping arcade.
On 29th, I got a letter from BT detailing the order. The add-ons I expected were missing. I was particularly worried that I was Ex Directory and I did not want to lose my existing entry - the directory staff might close off at any time, leaving me unlisted for a whole year.
The letter told me I had an e-mail address and password, and I should check for e-mails regularly. During November I tried to access it but couldn't. I looked at BT sites and there were promises that I could amend my details over the internet.
- "Welcome to My BT
- My BT has everything you need online - you can view and download your bills 24/7, manage all your services, track your orders, get the latest offers and help - and much more"
I could not get this to work either.
Nearly 30 different explanations/advice I got for why I had no e-mail and couldn't change Add-ons over the internet are listed below.
(1) 0800 111 4567: E-mail is not working because the line is not yet connected.
I asked for technical support since this seemed to conflict with the letter.
(2) Security locked - give it 5-10 min.
I tried for 80 min. On dialling the same number
() explanation 1 again, and I asked to speak to a supervisor.
(3) Super said wait until Broadband is connected.
BT.custhelp let me send a complaint (I would rather have called it a problem at this stage). I also e-mailed a copy to the salesman.
The salesman asked me to explain what I had, in fact, patiently and carefully put in the e-mail.
(4) He said he would call BT and cancel the order. I told him I thought his brinksmanship was a poor show.
(1 again) He said to wait until the line was connected and it would be easy to sort out.
(5) Eventually he insisted on handling the Directory Entry: I also wanted a slight change to the entry so that it said {Surname} {Wife's initial} and {My initial}. It took three attempts to get him to understand this, possibly because he was in the noisy arcade. This is why I prefer to do things on-line or by post.
(6) E-mail in reply to the "complaint": wait until connected. The originator said that he was to send a helpful e-mail within 24 hours. Call closed. I had 7 days to re-open it (what if on holiday?) The e-mail never arrived.
I re-opened. A... in Belfast 'phoned me - she was enthusiastic about helping me.
(7) Unfortunately, she had already gone into my account and changed me to paperless billing. This is not one of the things I wanted - another reason to want to do my own amending on-line. She volunteered to change this so I will get both paper and on-line bills.
(6 again) She will send me a helpful e-mail with a link, and she persuaded me that the call could be closed. I am not sure I ever got that e-mail.
(8) A... 'phoned again to give me a number to call about the directory entry: I thought she had arranged something and the number she gave me would connect me with someone who would know.
The engineer arrived, connected me to BT and transfered the number. He was efficient and helpful. (But he knew nothing about BT e-mail etc.)
The 'phone line worked well and the Broadband was faster than my previous service.
I got to access my Btinternet.com e-mailbox.
I could not access BT.com/youraccount to change my Add-ons because
(9) The system claimed I had chosen the security question "Mother's Maiden Name" from a list given to me. I had not chosen this. A... had asked me that question in order to set it up but when I did not reply immediately, she gave me a choice and let me set up a different question.
Later, I accessed this web page again and instead of asking me for Mothers Maiden Name, it asked me to set up the security question and gave me the options.
I tried to get in to update my Add-ons or my Account.
(10) "We are sorry. Our records show ... Outstanding order on this line ... to discuss ... helpful advisor on 0800 731 0286 8 am to 10 pm Mon to Sat".
(11) I 'phoned this. A2 said this was Directory Entry business, but it would clear at midnight.
(10 again) The following day, same message on BT.com.
I remembered A...'s words and 'phoned the number she had given regarding my Directory entry.
It was a general number for Directory things and when I got through the "Press 1 for ..." maze, the Advisor seemed to have no record of my problem.
(12) She said that I did have a Directory Entry, so either the original threat in the letter to make me Ex- has not (yet) been processed or the salesman came through.
(13) With regard to the listing, I explained what I want, but what she said in her thick accent gave me mixed feelings about if I will get it.
(14) 0800 713 0286 again. Advisor said there was no outstanding order. I should be able to get on now. I tried BT.com again
(15) "We are sorry ... we have noticed you already have one of our great package deals. Please call one of our helpful advisors on 0800 800 150 who will advise you on how to change your package."
I tried again. This time, I get
(16) "We are sorry we are unable to show you what your calling plan and add ons are. You may still change them on line - simply click the Change your Calling Plan link. Or contact a customer advisor on 0800 800 150 from 8am to 10 pm Monday to Saturday." I clicked 'Change your Calling Plan'.
The next screen showed a radio control against my Account number and phone number and another to allow me to enter an alternative number and my postcode. I clicked the control against my existing details and ticked a check box to confirm me as the account holder. A screen told me that my 'phone line was being checked. The next screen was a repeat of the message about already having a package deal.
I called 0800 800 150. I had a lot of trouble working out an appropriate key to press in response to the automated message and I got told
(17) "We do not have an order for you", but I got some more options. Remember that it says on the internet that I can call from 8am to 10pm. Ut was only 9:15.
(18) After going through all the rigmarole, I was told that Advisors are available 8am to 9pm.
(An e-mail to my BT.com preferred address told me I could now look at my bill online. I followed the link. The web page had no bill on it and none of its four links got me access.)
I called 0800 800 150 again.
(19) The advisor did not know anything about the internet - I should contact BT Shop on 0800 917 0510 where someone would talk me through it. Unfortunately, they were now closed for the weekend.
(20) He continually pushed for me to do my Add-ons over the 'phone - yet he had obviously not listened to what I had said since he wanted to fix the wrong things for me.
I received a letter confirming signing up for online billing.
An e-mail on Btinternet.com thanked me for signing up to BT.com.
(21) I was to click a link in it to finish the procedure. I did this.
Immediately I was set up for On-line Billing only. No advance warning. No confirmation screen. It seems incredibly easy to update my details over the internet to what BT want them to be, but, once again, it was impossible for me to get in and update them to what I wanted.
(22) Logging out I got "We are sorry, but there has been a problem/ Your order can not be fulfilled".
(23) The letter mentioned screen option "Profile". There was one called "Your Profile". I had not tried this before. It sent me off to a screen about BT OneID. A red herring.
(24) I called BT Shop. Internet was nothing to do with them.
I called 0800 800 150 again. The Advisor said she would also have recommended BT Shop.
I called 0800 800 150 again. A transfer, I forget where. No sooner had I got through than I was cut off by a dialling tone.
Dialled 100. After a strange procedure, I was through to an Accounts Advisor.
After another little adventure, he put me through to what I thought he said was the Accounts Department.
(25) The lady said that Call Centres know nothing about the internet, and that I will never be able to use it to access my details since I will only be able to speak to Call Centres. She said she was in the Cancellation Department.
(26) This probably meant that the previous Advisor had thought that my only hope was to cancel my entire service and get a new one.
She transfered me to Billing.
(27) S... checked my details and said that I did not have Paperless Billing set up(!), nor Direct Debit. I think also redit/Debit Card details that I had seen on one of the internet pages. She assured me that if I put these in I would be able to amend my Add-ons (I could change/delete these afterwards if I wanted).
Setting up the Direct Debit was complicated by one screen saying that I could change to a Regular Payment or Direct Debit, and the next only mentioning Regular Payment: in trepidation I opted for the Regular Payment, and the screen after that allowed me to set up the Direct Debit.
Having set up all the options suggested, I waited to be able to change my details. And waited.
It was at this point that I searched the internet for "We have noticed you already have one of our great package deals." It came up with BT Community Forum, and that the visitors all say how helpful the Moderator is. Here goes.

Hi Jim-in-Hemel,
Welcome to the forum. Sorry to hear of the problems you're having with your order.
If you could send in your forum username and BT account details to the email address registered against my profile I'll see what we can do to help.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

You are unable to log in to the user account at this time

I am facing this problem for some time now. Can anyone give some hints?
By the way. Excuse me for my English. I am not a native speaker.
I have a MacMini with Snow Leopard Server (10.6.7 since yesterday) wired to two iMacs (10.6.7), two PC's running Windows and a Time Capsule/Airport (7.5.2) which is wirelessly connected to a MacBook Air (10.6.7), iPad and iPhone.
The PC's use file sharing (SMB) which works fine.
The Server has some network accounts. Home dir is on the server.
At one iMac, I can log in to a network account. E-mail, iCal on Server, sync with iPad and iPhone. Works fine.
At the second iMac, I can NOT log in to any network account. Window shakes, saying "You are unable to log in to the user account at this time" and "Logging in to the account failed because an error occurred". In Terminal window, I can reach /Network/Servers/do.main.name/Users. Using the Finder, I can access all my files. If I shut down the first iMac, I can log in.
At my MacBook, I can not log in to my network account. In Terminal window, I can Not reach /Network/Servers/do.main.name/Users. I get "Users: Host is down". But using Finder, I have access to all my files. Shutting down both iMacs doesn't help. Airport settings see to be correct.
Where do I have to look. On the Server side? Using Server Admin and Workgroup Manager (from any client) I can not see anything strange. In WGM, multiple login for the network accounts is enabled. I even have Guest Access enabled for AFP (both in the sharepoint and in AFP settings).
Anyone?
Gr. Barend

Solved.
see: http://discussions.apple.com/thread.jspa?messageID=13288063&#13288063
Gr. Barend

You are unable to log in...; Network Home directories; 10.4 & 10.5 Servers

I have a solution!
Note: this is a new post because all previous posts dealing with this topic have been archived, MANY without an answer.
Problem:
Users with Network Home directories can't log in. After entering their correct username and password, the following error message appears:
"You are unable to login to the user account 'username' at this time. Logging in to the account failed because an error occurred."
Problem occurs with v10.5 Leopard client attempting to login to a Network Home directory hosted on a v10.4 Tiger server.
_Significant Troubleshooting Symptom:_
Client mac Console log (all Messages) contains the following entry at the time the user attempted to login to their Network Home directory:
authorizationhost[509] ERROR | -[HomeDirMounter
mountNetworkHomeWithURL:attributes:dir:Path:username:] |
PremountHomeDirectoryWith Authentication( url=afp://server.example.com/Homes, homedir=
/Network/Servers/server.example.com/Volumes/ServerHardDisk/Homes/username,
name=username )
returned 2
_Computing/Network Environment:_
v10.5 Leopard server doing: DNS; Open Directory with Kerberos for Single Sign-On; AFP for half of all users' Network Home directories.
v10.4 Tiger server doing: AFP for the other half of the Network Home directories. Also, note that Open Directory is not running on this server, BUT IT IS CONFIGURED (using Server Admin) as "Connected to a Directory System" and has joined the Kerberos realm on the v10.5 Leopard server.
v10.5 Leopard clients.
Solution:
v10.5 User Management manual
http://manuals.info.apple.com/enUS/User_Managementv10.5.pdf
says share points for Network Home directories have to have Guest Access ENABLED. See step 5 on page 117 and step 12 on page 118. Note that these are two different settings, but seem consistent with each other.
I had followed/complied/set Guest Access according to steps 5 (page 117) and 12 (page 118) on BOTH the v10.5 Leopard AND the v10.4 Tiger servers. The solution that allows users to log on normally is:
Uncheck/disable Guest Access (as set in step 12 page 118) for the v10.4 Leopard server only. Leave "Share this item using AFP" checked. Uncheck "Allow AFP guest access."
The above worked for me. Your milage may vary. If anyone knows how to report this to Apple for fixing in the server software and/or clarification in User Management manual, please do. If anyone knows that this solution "breaks" other stuff, please post back.

Other posts that dealt with this same issue and other potential solutions:
http://discussions.apple.com/thread.jspa?messageID=5700241&#5700241
http://discussions.apple.com/thread.jspa?messageID=5784186&#5784186
http://discussions.apple.com/thread.jspa?threadID=1215039&start=0&tstart=0
http://discussions.apple.com/thread.jspa?messageID=9204496&#9204496
http://discussions.apple.com/thread.jspa?threadID=1522353&start=0&tstart=0
http://discussions.apple.com/thread.jspa?messageID=10226660&#10226660

HT201303 Has anyone experienced being a victim of GNU Emacs Api Emulations hacking thru URL's - Feeds - Email - Redirect - Data Scrabling and more? We are unable to stop them because they are super users. They come back and do more damage. Help Please.

We have been compromised within our businesses from an empolyee that was terminated with GNU Emac Api enulation program that has infiltrated all of our brand new Apple Computers. We made a decision to move to Mac's this year because of all our businesses being internet based and we are in several different platforms that require many different passcodes, email address, bank accounts, etc. It is not one seamless system that would address one email, password, bank account, etc.
Eacy time we change one segment of our business unit to move to the next one to fix, we go back to check the previous one that we changed and they have already been in the accounts and changed them so that we have to redo them.
The information is so broad and wide that the only way I know to ask this first questions - has anyone had this happen to them? We have seeked many avenues with law, experts, reformating our 2 momth old systems 2-3 times each and start over. They are the super users of this program and we can not get them out by changing passwords, accounts, etc. They have everything we do and make sure they keep changing it as we work on the next segment. They have cost our small business thousands of dollars already.
I am a victim of something that even the local forenic authority is stumped because they don't know where to start. We are not a banking instutition or 100 million dollar company to get the help we need. We don't want to find hackers like they have done to us, we want to get them stopped and get us back on track to start getting our businesses rebuilt.
Lots of stuff, but WE ARE BEGGING for HELP.
Apple Support today spent 3 hours with us on the phone and our suppot representative was awesome, but they also said it was big and we need to reach out to the Apple community to see if they heard of anything like this crime. They are in the URL's, RSS Feeds and ghosting everything we do.
I was told by our local Mac support that this was done by someone that was highly sophicated and they did not know many people that could do this type of damage. I can't image that someone in the Apple community would not know of someone that can assist. The one security company we contacted was around $25,000 to fix this aweful crime.
We just want them stopped and put in jail so we can go back to business before it destoys us completely. They even installed emacs on all of our Iphone and androids. WE are being taped, video recorded and eery key stroke is recored. They are only taking us down in middle America.
Anyone have any ideas? Thank you.

Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

DirectNIC's customers outside of the U.S. are unable to connect to their email accounts using their blackberries

I work for directNIC.com and our customers who are located in foreign countries are unable to send/receive email on their blackberry devices. The problem started at the beginning of this month and we can not figure out what the problem is. Our U.S. blackberry customers are not having any problems. Our non-U.S. customers have reported errors such as needing to revalidate the account and when they tried to they received an invalid domain or invalid username/password message. Some customers said the email just quit working and they received an unable to connect error message. I've had one customer provide me with a link to their wireless provider's blackberry email account setup and I am unable to setup their email account there or any email account that uses any of our servers. All of our customer's email accounts work in their email clients on their computers, their other phones, and through their webmail it is only their blackberries. We've white listed all of blackberry's IP addresses and we've checked the server logs to see if there were any connection attempts when I tried to setup the email accounts through the customer's online blackberry interface and there wasn't even an attempt to connect to the server. The error message that I receive is as follows:
Email address domain not found:
The email address domain 'insert domain name here' cannot be found. Please verify this
information is correct. If the error persists contact 'insert domain name here' (your
email provider)
The problem isn't with just one wireless provider it's with multiple providers in multiple countries but the U.S. customers aren't reporting any problems. I am able to setup my personal email account through his blackberry site, an email account from my work through his blackberry site, my yahoo.com email address, and my hotmail.com email address. The only email accounts that do not work are the email accounts that are on any of our servers.   Some of these servers have different server configuration but all of them have all of blackberry's IP addresses whitelisted. Our premium hostng email servers have the same software installed on them as my work email server does and my work email account works fine when I try to set it up through blackberry but none of the premium hosting email accounts that I tried to setup through this customers interface will work. The problem is only with blackberry devices and is only with customers outside of the U.S. If anyone has any thoughts or ideas please let us know.
Thanks,
Priscilla
directNIC Support
Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Hi and Welcome to the Forums!
Sorry for the delay replying...while your post is a bit old now, it still deserves a response.
First -- these forums are not a formal channel for support from RIM. Rather, they are user-to-user support forums where users help other users. As such, it is unlikely that RIM will see and respond to your inquiry.
What I suggest is that you have your affected users exercise their formal support channel -- which is available via their carrier. The carriers have the ability to escalate cases into RIM for resolution.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

IHDPro/MBCC Error: Unable to figure our your host. Assuming Final Cut Pro.

So I have just installed FCE 4 and am encountering error messages upon start up. The messages read as follows...Message 1: "IHDPro Error: Unable to figure our your host. Assuming Final Cut Pro" as well as Message 2: "MBCC Error: Unable to figure our your host. Assuming Final Cut Pro."
The first message initially appears upon FCE's loading of its video effects. I am given the option to press OK...so I press OK. FCE then loads a couple more video effects then that same first message reappears. I am again given the option to press OK...again I press OK. This happens one more time (for a total of 3 error messages of the first kind) until FCE loads a couple other video effects then displays the error message of the second kind. This error message displays twice, to which the OK option are offered by FCE and accepted by me both times. FCE finishes loading and all is ok.
This issue was last brought forth on and only on this forum in December of last. The link to that topic can seen here: http://discussions.apple.com/message.jspa?messageID=6097916#6097916
I'm unable to tell whether the issue was resolved since the topic has been archived (preventing replies) and due to the fact the the individual (Richert Goyette) who encountered this same problem has not listed an email to which I'm able to ask him of his resolution.
Thank you for your time and effort in aiding in this matter.
P

I don't know whether this will help but the first thing to try when FCE does anything wrong is to trash the preferences exactly as described here:-
http://www.fcpbook.com/Misc1.html
If that doesn't work you could completely uninstall FCE 4 as described here and reinstall it:-
http://docs.info.apple.com/article.html?artnum=301182
You can ignore the LiveType and Soundtrack items.
You might also want to trash FCP 6's preferences as well.
Message was edited by: Ian R. Brown

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