We cannot capture GPIB traffic using GPIB-USB-HS

We are trying to monitor a GPIB bus using the GPIB-USB-HS device. The version of MAX we have is v4.5 and the version of GPIB Analyze is v2.6. I have attached some screenshots that may aid in a resolution.
The first screenshot (GPIB Analyzer Error) shows the error that comes up when we start the GPIB Analyzer tool whether we have the GPIB-USB-HS plugged into the pc or not.
The second screenshot (Unknown GPIB+Card) shows that the Analyzer tool does not recognize the GPIB-USB-HS device and has disabled all of the controls/indicators.
The third screenshot (Instrument Not Found) shows that MAX indicates that it sees the GPIB-USB-HS device but has an error message in the bottom of the screen indicating that "Instruments not Found".
We are using NI Spy (version v2.6) to capture traffic and cannot see the traffic on a GPIB bus and are not sure what to do at this point. Please advise.
Thanks,
Steven
Attachments:
GPIB_Error.xls ‏109 KB

The first error really explains it well. The only supported cards for the GPIB Analyzer are the "+" series of cards. Obviously, you do not have one of those.
If an instrument is not found, then I would recomend that you try a different instrument and a different cable.
In the future, you would also want to post to the correct board. This does not have anything to do with the program called "Measure".

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