WE SHOULD BAN USING NOKIA IN INDIA!!!

Nokia Service Center's are through SOME third party vendors, and the NOKIA PRIORITIES NEVER assisted properly.... NOKIA is least bothered about customer satisfaction. I have lost my personal data because of using NOKIA C5 -03, after resetting my phone and like me there are many customer's who lost their personal data and still looking for resolution. Who is responsible for this???? IF NOKIA CAN"T DO ANY THING ABOUT THIS, BEING AN INDIAN WE CAN DO WHAT WE ARE CAN TO DO!!! WE CAN JUST USE THE iNTERNET AND THEN WILL ASK INDIAN TO PROTEST AGAINST NOKIA AND NOT TO PURCHASE NOKIA PRODUCTS/SERVICES AND MAKE OUR NEIGHBOURS NOT TO BUY YOUR PRODUCT ANY MORE!!! WE ARE SICK OF NOKIA AND ITS CARELESSNESS TOWARDS INDIAN CUSTOMER'S!!! DONT THINK THAT INDIAN CANT SUE YOU!!! WE MAY NOT SUE YOU, BUT WE CAN JUST THROUGH YOU OUT OF INDIA!!!!

Aryan_Indian wrote:
I have lost my personal data because of using NOKIA C5 -03, after resetting my phone and like me there are many customer's who lost their personal data and still looking for resolution. Who is responsible for this????
Unfortunately, you are.
Every manufacturer of electronic data storage devices, Nokia included, advises customers to take regular back-ups of their personal data in case of data loss, which can happen in any such device for a number reasons. Protecting your personal data is your responsibility.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

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Be Very Careful When Choosing to use Nokia Care sy...

Up until the weekend of November 23rd, I had nothing but praise for Nokia after choosing their Nokia Lumia 720 Windows 8 Phone. I was wary of going with WP8 as it was less supported by third party software for apps compared with iOS and Android, but its functionality impressed me for its entry range standing as a model.
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So my phone went in with one issue, not fixed 100%, returned to me broken and told "its all good" then within 24 hours my phone is made even more broken, so broken the registered and certified Nokia Care Point are unabe to correct the faults they made, and need to send it off for a full repair or replacement under the warranty.
Sounds simple doesnt it? I took in a faulty phone, whcih was then made even more faulty by the Nokia Care Point, so when I contacted Nokia Care by LIVE Chat to say that I was unhappy with losing my phone, which was under warranty, for up to two weeks because of a botched repair attempt by their own certified Care Point and asked if I could have a replacement.
Then it got really messy. Was told that even though its under warranty, no replacement could be issued until the main repair centre had assessed the phone, check to see if they coud repair it, now for a 3rd time in seven days, before a decision would be made about if a replacement was justified. Even though it was their own Care Point which broke the phone requiring them to look at it in the first place. I was told to give it 48hrs for them to recieve the phone, which I did and contacted them on the Friday only to be told that my phone had not reached them yet.
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An hour a go I took a phonecall from the Nokia Complaints team asking me, which is redundant as I have no choice in the matter, to give them 24-48 hrs for them to complete they investigation or review of my case, so thar brings it to the end of this week meaning any replacement or return of a refitted repaired phone wont happen till at least next week, taking it to two weeks of not having a working phone since taking it to them on the 26th November.
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Same here I have Lumia 920, 3 days after I bought it the device had an overheating problem and once the phone is off, I have to work hard to turn it on again, from soft resetting and hard resetting it After that I brought the phone to Nokia Care Center (I'm Indonesian by the way) in the NCC Branch in my province. 2 days after that, they told me that the problem was solved and asked me to take the phone. When I got there and the Costumer Service want to give me the phone, she try to turn on the phone, but she can't. She take the phone to a room (I don't know maybe it's the repairman room or whatever) and when she got out she told me that the problem is still exist and they will brought my phone to the NCC Center in other province. I have to wait for 2 weeks. Can you believe it? 2 weeks WITHOUT ANY PHONE? I have to buy another low-end phone that time.
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Regards
Another No longer happy with Nokia Customer

Which version of PC suite should I use to copy all...

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http://www.everymac.com/systems/apple/powermac_g4/stats/powermac_g4_1.25_dp_mdd.html
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The software installed successfully, and it seemed to detect the phone via the DKU-2 cable, but I wasn't able to access any of the information on the phone. This isn't really surprising, given that the phone wasn't really directly connected to Windows - it was going via a Mac USB 1.1 port, masquerading as a port on the "PC".
What I am wondering is what software do I need to use so that I can copy all the text messages from the phone (& the 14 pictures too if possible) to my computer, preferably with the sender names & folder structure intact, so that when I buy a new Nokia phone, I can copy them all to it? I've not decided on which new Nokia to buy yet. It might be the N95 8GB, the N96, or perhaps just a basic model. It will be a current model though, not a second hand one.
My first choice would be to use software that was Mac native, but I'm not sure if there is any that would do the job. My second choice would be for software that could run on the Windows 2000 Virtual Machine. If neither of these options are possible, I could borrow my Dad's 6 month old PC laptop, which runs Windows Vista Home Premium, and use that.
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Many thanks.
Solved!
Go to Solution.

Just to follow up from my previous post - I did indeed decide to keep the 6220 classic as my new phone.
Yesterday I installed the Nokia_Conn_Cable_Driver_150_2_eng.exe driver from the CD
that came with my third party/fake DKU-2 cable onto my Dad's Windows Vista Home Premium laptop. Knowing through 15 years bitter experience working with PCs that once a newer version of a piece of software has been installed on a PC, it can often be impossible to subsequently install an older version, even once the newer one has been successfully "removed", I decided to install the 4 versions of PC Suite at my disposal in version order, with the oldest first, and if a version didn't work, to uninstall it, and then install the next oldest one, and so on.
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There are, to my mind, 2 possible explanations for all this. Either the data socket on the phone is damaged in some way, which is possible, given that the phone got wet back in February and had to be repaired, and the first repair shop i took it to managed to dislodge the charging socket (which is right next to the data socket) during their botched attempts to fix the phone (another shop fixed this), OR, as I hope is the case, the cable is the wrong one, despite it fitting perfectly.
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Thanks for your attention.

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Best Regards,
Ove
Email:
Personal details removed by a moderator. We kindly ask you not to share your personal contact details or your phone's IMEI number publicly on this forum.

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