We simply need a new order reason code

Hi
We simply need a new order reason code, that is entered in ZCR(Order Type), that is labeled " OPNL".
Can any one help me
Priya

Hi,
Navigate to the path below and define the reason Code:
Sales and Distribution -> Sales -> Sales Documents -> Sales Document Header -> Define Order Reasons.
Cheers.

Similar Messages

How to add order reason code field to selection screen of VL10

Hi,
How to add Order reason code(vbak-augru) to the selection screen of VL10.
1. How to find enhancement for it?
2.I want to display Order reason code field on output list also?
3.Pls give steps i am new to enhancements
thanking u advance...
surya

Hi,
there is no user exit available for this report program, one alternative is copy the program associated with this standard program i.e. RVV50R10C to a Z program and modify it as per your requirement or if you want to modify the standard program you need access key.
Regards,
Raghavendra

Cost Center Disappearing When I remove Order Reason Code

Hello SAP Experts,
When the user removes ther order reason code and saves the order the value in the cost center disappears on the order. Anyone know why this is happening?
Thanks,
Patrick

Hello,
After some testing I realized that the users picks the blank order reason code on the sales order and clicks on save. That removes any of the cost center information on the order. The blank order reason code is not on the order reason table, it is a valid choice on the sales order. Table OVF3 is not valid since it doesn't have a blank order reason as a choice. Is there a work around?
Thanks,
Patrick

VK34, problem of warning issued upon new condition:Reason codes inconsist

Hello,
The Scenario is :
for a given material/sales organisation
1- I create a ZP00 condition value =100$ valid from 01.09.2009 to 31.12.2009
2- I create new ZP00 condition value= 160$ valid from 01.01.2010 to 31.12.2999
To day, I decide to change the ZP00 condition value,
3- I created a new ZP00 condition with value=160$ valid from 11.09.2009 to 31.12.2009
The system doesn't issue any warning message to tel me that there is a gap in value between the new condition and the old condition valid for the same period
In fact the system compare the new condition value with the last created condition, hence it doesn't find any difference, and as consequence no warning is issued.
I expect that system compares the new condition value to the condition value valid for the same period and not the last condition
==> Shall I post an OSS for this problem ??
For more details, hereafter the sap code, include MV13AF0K
* Get the Original value (from database) of ZP00 or ZPI1 condition
CLEAR: lv_old_zp00, lv_knumh.
CLEAR: lv_new_zp00, lv_sum_z0xx.
SELECT MAX( knumh ) INTO lv_knumh===> *system looks for the last condition created, it doesn't take care*
    FROM konh                                                      *whether the condition is valide or not*
    WHERE kappl = 'V'
      AND kschl = xkonh-kschl
      AND vakey = xkonh-vakey.
IF sy-subrc EQ 0.
*   Item data
    SELECT kbetr INTO lv_old_zp00
           UP TO 1 ROWS
      FROM konp
      WHERE knumh = lv_knumh
        AND kschl = xkonh-kschl.
    ENDSELECT.
ENDIF.
* If no old value --> continue the processing without checking the gap
IF NOT lv_old_zp00 IS INITIAL.
*   Calculation of Z0xx conditions sum
    LOOP AT xkonp where knumh = xkonh-knumh AND loevm_ko = space.
      CASE xkonp-kschl.
        WHEN 'ZP00' OR 'ZPI1'.
          MOVE xkonp-kbetr TO lv_new_zp00.
        WHEN 'Z006' OR 'Z008'.
*********Exclusion mode to be defined***********
        WHEN OTHERS.
          IF xkonp-kschl(2) = 'Z0'.
            ADD xkonp-kbetr TO lv_sum_z0xx.
          ENDIF.
      ENDCASE.
    ENDLOOP.
*   Calculation of the gap between the old and the new price
    lv_gap = lv_new_zp00 - lv_old_zp00.
*   If the gap do not correspond to the sum of condition z0xx
*   -> warning popup
    IF lv_gap NE lv_sum_z0xx.
      lv_diff_flag = 'X'. "Set Difference flag
      lv_diff = lv_gap - lv_sum_z0xx.
For more deta

very bad layout, I try to enhance it
The Scenario is :
for a given material/sales organisation
1- I create a ZP00 condition value =100$ valid from 01.09.2009 to 31.12.2009
2- I create new ZP00 condition value= 160$ valid from 01.01.2010 to 31.12.2999
To day, I decide to change the ZP00 condition value,
3- I created a new ZP00 condition with value=160$ valid from 11.09.2009 to 31.12.2009
The system doesn't issue any warning message to tel me that there is a gap in value between the new condition and the old condition valid for the same period.
In fact the system compare the new condition value with the last created condition, hence it doesn't find any difference, and as consequence no warning is issued. I expect that system compares the new condition value to the condition value valid for the same period and not the last condition
==> Shall I post an OSS for this problem ??
For more details, hereafter the sap code, include MV13AF0K
CLEAR: lv_old_zp00, lv_knumh.
CLEAR: lv_new_zp00, lv_sum_z0xx.
SELECT MAX( knumh ) INTO lv_knumh
    FROM konh
    WHERE kappl = 'V'
      AND kschl = xkonh-kschl
      AND vakey = xkonh-vakey
lv_gap = lv_new_zp00 - lv_old_zp00.
If the gap do not correspond to the sum of condition z0xx
-> warning popup

I need a new ESPN activation code

I Activated my ESPN account on the wrong comcast cable account. When I did it, my iPhone logged me in automatically to my friends comcast account instead of my own. So now it is activated, however it informs me that I need to upgrade my account In order to watch the content I wish to see. Please help!

Contact ESPN/comcast

What is the need of creating New order type in PO

Dear Experts,
I have a doubt in MM, what is the need of creating New Order Types? Please explain with Business scenario. Thanking you,
Regards,
Elangovan.A

Hi Elangovan
Whenever you have a doubt like this...
--- just verify the config settings for your parameter (order type here).
---Also check whether authorizations can be given for this ?
---Do you need it for specific analysis ? Are there standard reports/listings available ?
So, some of the uses of order type are:
1) What are the parameters controlled by order type ?
It controls the number ranges and screen layouts etc. So, if you want to have different set of number ranges and different screen settings, then you may need a new order type.
2) Authorizations can be controlled with order type.
3) You can also use it in analysis/listings
Best regards
Ramki

How to put order in a delivery block ? on basis of shipto and order reason

Hi can any one tell if there is any way duirng the order creation (Va01) we can read the shipto no and order reason code to put the orders on a delivery block ? the idea is to do this only for certain shipto which have a soecial order reason.
we are looking for solution via configuration first and if that is not possible then via some order header level user exit. in case of user exit we can read the special shipto number from a custom table....
if this is not possible to use ship to number then we can use the soldto numbers along with the special order reason code.
so if the order is having a shipto sold =xxxx and order reason code is zzzz then put the order on a delivery block....
once the delivery block needs to be lifted we do not want to hit this logic in the order changed mode( va02)
look forward to hear from the experts any solutions....or suggestions....thanks in advance

Raj,
The issue here is the while creating the order the system needs to validat two things 'sold-to-party and order reason'.
I am still not sure whther this can be achieved through non ABAP way. check for some exits, if available.
Prase

Sales Order Reason for change

Hello All
I have a requirement where we need to add order reason as a warning message whenever users makes following changes in the sales Order using VA02:
1. Change the Order Quantity
2. Change the delivery date for an item or items
3. Delete a particular line item
4. Add a particular line item
I know it can be handled via VA02 user exit. I have listed following user exits will be helpful:
USEREXIT_CHANGE_SALES_ORDER
USEREXIT_CHECK_VBAK
USEREXIT_CHECK_VBAP
USEREXIT_CHECK_VBEP
USEREXIT_CHECK_XVBAP_FOR_DELET
Can you please let me know out of these which one are apt for my requirement and also if let say user makes a change once in the sales order and maintains the order reason before saving it, but how will it be taken care for changes done by the user on some other time. Basically how multiple changes will be controlled?
Looking forward to your response.
Cheers
Ravi

If you keep this order reason in imcompletion log, it will work.
But here the issue is sytem has to validate the order reason field if any of the above mentioned fields has been changed(as suggested, system will give warning in standard except for 1 & 4 options)
Here you can take the report from all the sales orders and differentiate the orders with the above
4-changes with order reason changes into a Z-table with your Abaper.(RVSCD100 program)
But here instead of going for enhancement you can very well control this with user discipline.
system is just an instrument who can help us but cannot think always the way we presume.
Suppose if a user has changed the order qty then he has to keep X as order reason--due to his ignorance he kept Y as order reason.Now system feels that data has been maintained no error in In-Completion log.
Still if you are so keen then you can very well maintain Z-Table with the expected Order reason and you can write a code in USEREXIT_SALESORDER_SAVE(Sorry i am not with SAP now) with your Abaper.
Hope this works and let us know if any.
Regards
Phanikumar

Order reasons in CRM 4.0

Hi experts,
We are working on CRM 4.0 and R/3 4.6c as the background.
As part of our busines requirement we need to make order reason as the mandatory field while creating sales transaction in CRM .We have customized bringing order reasons through Activity Reason functionality in CRM .
we have implemented a BAdi "CRM_ORDERADM_H_BADI".for making this activity reason as mandatory.
every time we create sales transaction we need to put twice the activity reason inorder to get this BAdi to activate.
Can anybody plz advice me in this regard why it is behaving like this?
any helpful answers will be rewarded.
Thanks in advance.
DV.

Hi Gunwan,
Thank you for the response.
We have implemented the BAdi"ZCRM_ORDERADM_H_BADI under Definition name CRM_ORDERADM_H_BADI.
<b>Functionality of the BAdi:</b>In order to make the activity reason as mandatory field while creating so called Transaction.
if we do not maintain Activity Reason while creating the Sales Transaction this BAdi will throw an error message.
<b>The following is the Code:</b>Method: CRM_ORDERADM_H_CHECK
method IF_EX_CRM_ORDERADM_H_BADI~CRM_ORDERADM_H_CHECK .
    data : lV_HEADER_GUID TYPE CRMT_OBJECT_GUID,
           ev_process_type TYPE CRMT_PROCESS_TYPE,
           et_subject_wrk TYPE CRMT_SRV_SUBJECT_WRKT,
           t_msgidno type BAL_R_IDNO,
           ls_msgidno type BAL_S_IDNO,
           lt_msgidno type bal_r_idno,
           lv_save_message.
    CONSTANTS: BEGIN OF gc_object_name,
               orderadm_h    TYPE crmt_object_name VALUE 'ORDERADM_H',
              END OF gc_object_name.
get header guid
    CALL FUNCTION 'CRM_INTLAY_GET_HEADER_GUID'
      IMPORTING
        ev_header_guid = lv_header_guid.
get process type
    CALL FUNCTION 'CRM_INTLAY_GET_PROCESS_TYPE'
      EXPORTING
        iv_orderadm_h_guid = lv_header_guid
      IMPORTING
        ev_process_type     = ev_process_type
      EXCEPTIONS
        proc_type_not_found = 1
        OTHERS              = 2.
check for process types
    IF ev_process_type EQ 'ZOR' OR ev_process_type EQ 'ZFC'.
get order reason code
      CALL FUNCTION 'CRM_SERVICE_OS_GET_REASON_OW'
        EXPORTING
          iv_ref_guid    = lv_header_guid
        IMPORTING
          et_subject_wrk = et_subject_wrk
        EXCEPTIONS
          invalid_guid   = 1
          no_valid_entry = 2
          OTHERS         = 3.
delete message first
      ls_msgidno-sign = 'I'.
      ls_msgidno-option = 'EQ'.
      ls_msgidno-low-msgid = 'ZCRM_MW'.
      ls_msgidno-low-msgno = '006'.
      APPEND ls_msgidno TO lt_msgidno.
      CALL FUNCTION 'CRM_MESSAGES_DELETE'
        EXPORTING
          it_r_msgidno   = lt_msgidno
          iv_ref_object = lv_header_guid
          iv_caller_name = gc_object_name-ORDERADM_H.
send error message if order reason is not entered
      IF et_subject_wrk IS INITIAL.
        MESSAGE ID 'ZCRM_MW' TYPE 'E' NUMBER '006' WITH 'in Business Activity tab'
        INTO lv_save_message.
       CALL FUNCTION 'CRM_MESSAGE_COLLECT'
          EXPORTING
            iv_caller_name = gc_object_name-orderadm_h " See include program CRM_OBJECT_NAMES_CON
            iv_ref_object = lv_header_guid.
      ENDIF.
    ENDIF.
endmethod.
plz advice me in this regard.
Thanks in advance.
DV.

Reason Code for MI07

Hi MM Guru,
I have created a inventory count document no: 100025069, When i try to post the difference in MI07 i need to have a reason code for the transaction. This is scrapping and movement type is 702. When i search for the code it does not apear any 702 codes i can use. Please have a look what can be done.
Thanks in advance,
Iram

Hi,
Go to OLMB and here crete the general reason code for material sdjustments , means the Poor quality , Breakabel or some other reasaons.
If u donts want that fiels as mandatory , make that one as optional field in screen layout og MIGO.
Regards,
Andra

Need help to check my code !

I am not ble to fetch all the data .
Where is the problem !
please help me to modify the select statement
REPORT YINTERACTIVEPROGRAM01.
*CREATED BY:JYOTIRMOY DEB                                            *
*DATE OF CREATION :                                                  *
*TABLE DECLARATION
TABLES:VBAK, "Sales Document: Header Data
       VBKD, "Sales Document: Business Data
       VBPA, "Sales Document: Partner
       VBAP, "Sales Document: Item Data
       ADRC, "Addresses (central address admin.)
       T178T, "Conditions: Groups for Materials:text
       T188T, "Pricing groups for customers
       TVM1,
       TVM1T, "Material pricing group 1: Description
       TVM2,
       TVM2T, "Material Pricing Group 2: Description
       TVM3,
       TVM3T, "Material Pricing Group 3: Description
       TVM4,
       TVM4T, "Material Pricing Group 4: Description
       TVM5,
       TVM5T, "Material Pricing Group 5: Description
       SZA1_D0100,
       TVLV ,   "Check table for release orders: Usage ID
       TVLVT,
       TVKGG,   "Customer Condition Groups (Customer Master)
       TVKGGT,
       TPAR,   "Business Partner: Functions
       TPART,
       TVAUT. "Sales Documents: Order Reasons: Texts
*SELECT OPTIONS
Select-options S_VBELN for vbak-vbeln.
*CREATING INTERNAL TABLES
TYPES:BEGIN OF TY_TAB,
         VBELN LIKE VBAK-VBELN,
         VKORG LIKE VBAK-VKORG,
         ERDAT LIKE VBAK-ERDAT,
         AUGRU LIKE VBAK-AUGRU,
         BEZEI LIKE TVAUT-BEZEI,
         BSTDK LIKE VBKD-BSTDK,
         BSTDK_E LIKE VBKD-BSTDK_E,
         BSTKD LIKE VBKD-BSTKD,
         KDKG2 LIKE VBKD-KDKG2,
         KONDA LIKE VBKD-KONDA,
         MATNR LIKE VBAP-MATNR,
         SPART LIKE VBAP-SPART,
         KONDM LIKE VBAP-KONDM,
         WAERK LIKE VBAP-WAERK,
         NETWR LIKE VBAP-NETWR,
         KWMENG LIKE VBAP-KWMENG,
         VKAUS LIKE VBAP-VKAUS,
         MVGR1 LIKE VBAP-MVGR1,
         MVGR2 LIKE VBAP-MVGR2,
         MVGR3 LIKE VBAP-MVGR3,
         MVGR4 LIKE VBAP-MVGR4,
         MVGR5 LIKE VBAP-MVGR5,
         KUNNR LIKE VBPA-KUNNR,
         POSTCODE1 LIKE ADRC-POST_CODE1,
         POBOX LIKE ADRC-PO_BOX,
         NAME1 LIKE ADRC-NAME1,
         NAME2 LIKE ADRC-NAME2,
         CITY1 LIKE ADRC-CITY1,
         CITY2 LIKE ADRC-CITY2,
         COUNTRY LIKE ADRC-COUNTRY,
         STREET LIKE ADRC-STREET,
         STRSUPPL1 LIKE ADRC-STR_SUPPL1,
         STRSUPPL2 LIKE ADRC-STR_SUPPL2,
         STRSUPPL3 LIKE ADRC-STR_SUPPL3,
         NRART LIKE TPAR-NRART,
         VTEXT1 LIKE TPART-VTEXT,
         PARVW LIKE TPART-PARVW,
         BEZE_I LIKE TVLVT-BEZEI,
         VTEXT LIKE V_T178-VTEXT,
         V_TEXT like V_T188-VTEXT,
         BEZEI1 LIKE TVM1T-BEZEI,
         BEZEI2 LIKE TVM2T-BEZEI,
         BEZEI3 LIKE TVM3T-BEZEI,
         BEZEI4 LIKE TVM4T-BEZEI,
         BEZEI5 LIKE TVM5T-BEZEI,
         VTEXT2 LIKE TVKGGT-VTEXT,
         SMTP_ADDR LIKE ADR6-SMTP_ADDR,
     END OF TY_TAB.
DATA: ITAB TYPE STANDARD TABLE OF TY_TAB WITH HEADER LINE.
*WRITING THE QUERY
SELECT A1~VBELN
       A1~VKORG
       A1~ERDAT
       A1~AUGRU
       A2~BSTDK
       A2~BSTDK_E
       A2~BSTDK
       A2~KONDA
       A2~KDKG2
       A3~MATNR
       A3~SPART
       A3~KONDM
       A3~WAERK
       A3~NETWR
       A3~KWMENG
       A3~VKAUS
       A3~MVGR1
       A3~MVGR2
       A3~MVGR3
       A3~MVGR4
       A3~MVGR5
       A4~POST_CODE1
       A4~PO_BOX
       A4~NAME1
       A4~NAME2
       A4~CITY1
       A4~CITY2
       A4~COUNTRY
       A4~STREET
       A4~STR_SUPPL1
       A4~STR_SUPPL2
       A4~STR_SUPPL3
       A5~BEZEI
       A6~KUNNR
       A7~NRART
       A8~VTEXT
       A9~PARVW
       A10~BEZEI
       A11~VTEXT
       A12~VTEXT
       A13~BEZEI
       A14~BEZEI
       A15~BEZEI
       A16~BEZEI
       A17~BEZEI
       A18~VTEXT
     A20~SMTP_ADDR
INTO CORRESPONDING FIELDS OF TABLE ITAB
FROM VBAK AS A1
JOIN VBKD AS A2
ON A1VBELN = A2VBELN
JOIN VBAP AS A3
ON A1VBELN = A3VBELN
LEFT OUTER JOIN VBPA AS A6
ON A2VBELN = A6VBELN
AND A2POSNR = A6POSNR
*JOIN ADR6 AS A20
*ON A6ADRNR = A20ADDRNUMBER
JOIN ADRC AS A4
ON A6ADRNR = A4ADDRNUMBER
LEFT OUTER JOIN TVM1T AS A13
ON A3MVGR1 = A13MVGR1
LEFT OUTER JOIN TVM2T AS A14
ON A3MVGR2 = A14MVGR2
LEFT OUTER JOIN TVM3T AS A15
ON A3MVGR3 = A15MVGR3
LEFT OUTER JOIN TVM4T AS A16
ON A3MVGR4 = A16MVGR4
LEFT OUTER JOIN TVM5T AS A17
ON A3MVGR5 = A17MVGR5
JOIN TPAR AS A7
ON A7PARVW = A6PARVW
JOIN TPART AS A8
ON A8PARVW = A6PARVW
LEFT OUTER JOIN T178T AS A11
ON A3KONDM = A11KONDM
AND A11~SPRAS = SY-LANGU
LEFT OUTER JOIN T188T as A12
ON A2KONDA = A12KONDA
AND A12~SPRAS = SY-LANGU
JOIN TPART AS A9
ON A6PARVW = A9PARVW
LEFT OUTER JOIN TVLVT AS A10
ON A1ABRVW = A10ABRVW
AND A10~SPRAS = SY-LANGU
LEFT OUTER JOIN TVAUT AS A5
ON A1AUGRU = A5AUGRU
AND A5~SPRAS = SY-LANGU
LEFT OUTER JOIN TVKGGT AS A18
ON A8SPRAS = A18SPRAS
UP TO 100 ROWS
WHERE A1~VBELN IN S_VBELN.
*PRINTING THE OUTPUT
loop AT ITAB.
WRITE :
/(30) 'Order No                    :', itab-VBELN,
/(30) 'Sales Org                   :', itab-VKORG,
/(30) 'Order Date                    :', itab-ERDAT,
/(30) 'Purchase Order #           :', itab-BSTKD,
/(30) 'Purchase Order Date           :', itab-BSTDK,
/(30) 'Order Reason code            :', itab-AUGRU,
/(30) 'Order Reason description      :', itab-BEZEI,
/(30) 'Partner Type                :', itab-NRART,
/(30) 'Partner Type description      :', itab-VTEXT,
/(30) 'Partner no                :', itab-KUNNR,
/(30) 'Partner Name1                :', itab-NAME1,
/(30) 'Partner Name2                :', itab-NAME2,
/(30) 'Partner Address 1           :', itab-STREET,
/(30) 'Partner Address 2           :', itab-STRSUPPL1,
/(30) 'Partner Address 3           :', itab-STRSUPPL2,
/(30) 'Partner Address 4           :', itab-STRSUPPL3,
/(30) 'City                     :', itab-CITY1,
/(30) 'DISTRICT                :', itab-CITY2,
/(30) 'Country                 :', itab-COUNTRY,
/(30) 'Post Code                 :', itab-POSTCODE1,
/(30) 'PO BOX                     :', itab-POBOX,
/(30) 'Partner email                :', itab-SMTP_ADDR,
/(30) 'Material no                :', itab-MATNR,
/(30) 'Material Division           :', itab-SPART,
/(30) 'Product Line and Edition code:', itab-MVGR1,
/(30) 'Product Line and Edition Desc:', itab-BEZEI1,
/(30) 'Product Name code           :', itab-MVGR2,
/(30) 'ProductName Desc           :', itab-BEZEI2,
/(30) 'Product Version Code           :', itab-MVGR3,
/(30) 'Product Version Desc           :', itab-BEZEI3,
/(30) 'Product Platform Code      :', itab-MVGR4,
/(30) 'Product Platform Desc      :', itab-BEZEI4,
/(30) 'Product App Server Code      :', itab-MVGR5,
/(30) 'Product App Server Desc      :', itab-BEZEI5,
/(30) 'Compiler Code                :', itab-KONDM,
/(30) 'Compiler Desc                :', itab-VTEXT,
/(30) 'LanguageCode                :', itab-KONDA,
/(30) 'LanguageDesc                :', itab-V_TEXT,
/(30) 'Runtime Band Code           :', itab-VKAUS,
/(30) 'Runtime Band description      :', itab-BEZE_I,
/(30) 'Support Start Date           :', itab-BSTDK,
/(30) 'Support End Date           :', itab-BSTDK_E,
/(30) 'Support Level Code           :', itab-KDKG2,
/(30) 'Support Level Desc           :', itab-VTEXT2,
/(30) 'Order Quantity           :', itab-KWMENG,
/(30) 'Net Price                :', itab-NETWR,
/(30) 'Currency                :', itab-WAERK.
uline.
ENDLOOP.
if sy-subrc <> 0.
write : / 'No data found'.
endif.

Hi Jyotirmoy Deb,
Last time might be,you are the one that asking about using join statement on 3 tables.
Now what are you doing in your code. use are joining almost 18 tables.this will not work anyone, and it will slow down the processing time of the report.
First of all analysis the report what exactly you want and then
first read the header data as in your case you using the Sale Document Header data.
On the basis of Header data fetch the line item data.
Don't processes all the tables at a time using the join clause.Because it decrease the efficiency of the program.
Reward points,if useful.
Regards,
Manoj Kumar

VA01 - Parameter ID for Order reason

Hi All,
We have created order reason codes in the sales order processing. In Sales order header under Sales tab, system displays only Order description. There is a parameter ID, if it is added to the user profile, system will display Order reason code and description both. Anyone know what is that parameter id and/or how to find out it?
any help in this regard really appreciated.
thanks

In SAP Menu bar
(Alt+F12) Customizing of local layout >Options>Choose the tab Expert
Select Show keys in all dropdown lists Check box

Billing block and Order Reason

Hi Gurus,
I have recently created a billing block which I have entitled Z2 - Goods Movement and assigned it to all customized Z sales documents.
This is a requirement from our client wich has the following effect:
- It still allows delivery to happen
- It doesn't print the invoices or other sales documents but saves them to be produced on demand at a later time
Now the client wants to link this billing block so that when their end-user creates a sales ordermin VA01, he also chose an order reason to justify the use of this billing block. He wants to call this order reason: 'Billing block for goods movements'.
1- Is that possible to do without using ABAP?
2- How can I create a new Order reason myself?
Your help us greatly appreciated.
Thanks
Chris

Hi Chris,
Your first point:
I have recently created a billing block which I have entitled Z2 - Goods Movement and assigned it to all customized Z sales documents.
This is a requirement from our client wich has the following effect:
- It still allows delivery to happen
- It doesn't print the invoices or other sales documents but saves them to be produced on demand at a later time
You have created a billing block so it does not stop delivery to happen. To stop delivery you must use delivery block.
With billing block you can not make billing document, then how you can print the invoice.
You can create your order reasons in IMG- S&D -
Elaborate what actually you want with order reasons? In billing block only you can give the reasons for that.
Regards,
Ravi

Historical report issue with CCX Custom Reason codes

Hi Evryone,
I have CCX version 8.5,
In Cisco Desktop Administrator ,I have configured custom Reason codes for agent logout & Agent not ready,
These code are working ok when agent is loging out or Not ready,
But in Historical reports I am not able to see these custom Reason code base reports
I can only see the reports for agent not ready/login logout with only global reason codes, but report didnt show the cutom reason code base report
Please help me to troubleshoot this issue.
Regards
Deepak

hi Deepak,
Did you do something else while creating new global reason codes?
I have global reason codes, but in the the Historical Reports "detail" tab don't show up any of them. Report only shows system-genereted reason codes.
BEst regards

Sd-contract-order reason

hi,
in va42 reason for rejection tab i want add new order reason in dropdown menu, what i have to do for that pls help
with regards,
Mahesh fulse.

Hi,
Define order reasons
IMG >> SD >> SALES >> SALES DOCUMENTS >> SALES DOCUMENT HEADER >> DEFINE ORDER REASONS

We simply need a new order reason code

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