We've lost communication with the server.... Errors in Production.log --

Running version: 7.4.00065. (yeah... I know.. upgrade.. again.)This seems to be an ongoing issue. So I started digging on our end as well. seems to have something to do with max pool size... Where/how to increase it?So I'm seeing a fair number of: C:/Program Files (x86)/Spiceworks/pkg/gems/scgi-0.9.1/lib/scgi.rb:233:in `block in handle_client'
W[15:03:01.34 2af0f4] check for ticket email url_ping: /tickets/check_email = unexpected response: Net::HTTPInternalServerError
W[15:03:03.67 04237c] [SCGI] Handling client Errno::EPIPE: Broken pipe, at:
C:/Program Files (x86)/Spiceworks/pkg/gems/rack-1.6.0/lib/rack/handler/scgi.rb:63:in `write'
and these: C:/Program Files (x86)/Spiceworks/pkg/gems/scgi-0.9.1/lib/scgi.rb:233:in `block in handle_client'
F[15:03:00.54 3a6e58] /!\ FAILSAFE /!\ 2015-07-15 15:03:00 -0400
Status: 500 Internal Server Error
This topic first appeared in the Spiceworks Community

Hi,
Do you create VMs on Hyper-V or VMWare? Based on research, possible causes could be:
1. Files changes in the volume is very huge. So the shadow size may be big and the current shadow storage my not able to hold it. And that’s cause the shadow copy creation failure. 
2. The I/O in D drive is heavy and make the shadow copy I/O failed. 
3. Server is too busy to handle the request.
4. The disk is heavily defragment.
Please refer to the articles to troubleshoot the issue:
Time-out errors occur in Volume Shadow Copy service writers, and shadow copies are lost during backup and during times when there are high levels of input/output
http://support.microsoft.com/kb/826936/en-us
VSS timeouts during backup? What could contribute to that?
https://blogs.technet.com/b/askpfeplat/archive/2012/09/12/vss-timeouts-during-backup-check-fragmentation.aspx
Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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