Web browser not started by java gui 7.20

Hello,
I use the java gui 7.20 on Linux.
When I click a link icon that points to a document on my content server, it does not start a web browser
to open the url.
Would you know how I could trace the problem?
Thanks in advance for your help

Hello,
you can verify with following steps:
Please enable tracing according to [note 683960|https://service.sap.com/sap/support/notes/683960] and add trace keys GMUX and C_GMUX by removing the comment symbols in front of the last two lines of the list.
Then perform the steps, which should result in opening that URL in the browser.
Open the trace file and search for "GMUX Request".
In case there are such entries, the corrections part of [note 1444941|https://service.sap.com/sap/support/notes/1444941] should solve your problem.
Otherwise you might want to create a support message on component BC-FES-JAV, so we can look into this.
Best regards
Rolf-Martin

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