Welcome to Verizon Community Forums

Welcome to the Verizon Community Forums
Verizon Community Forums provided by Verizon Corporate Services Group Inc. is as an educational and support platform for people to exchange their experiences, tips, information and techniques with other members of this online community.
Verizon encourages you to visit Verizon Community Forums often to read and participate in Residential Product and services discussions such as:
Residential Phone
High Speed Internet
FiOS® Internet
FiOS® TV
Verizon.net Email
Small Business
Please be mindful of the rules while participating so that everyone here has a rewarding experience and feels encouraged, valued and respected. This is peer-to-peer forums in which the answers come primarily from people like you. 
The Forums are now 7 years old, which means we have a wealth of information available for you. We urge you to search the boards before posting a new topic- you may just find the answers you need already! Here is a great blog post about how to do just that.
We also suggest that you read through an entire thread before adding something new. Our members are fast & knowledgeable, so you may find that your question has already been asked and answered that way!
Contacting Verizon
If you have account specific questions or comments, please contact us directly using the information below:
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Forums Technical Support - Click Here
We hope you enjoy the Verizon Community Forums!
- The Verizon Community Forums Team
Message Edited by Jay-VzW on 03-26-2009 06:39 PM
Kathleen
Verizon Telecom
Online Center of Excellence
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

dslr595148 wrote:
While I do not know the answer to your question, I can tell what I figured out.
That link was to point to http://forums.verizon.com/t5/Terms-of-Service-and-User/Verizon-Community-Terms-of-Service/td-p/2
^^
Not sure what link you are referring to. Out of curiosity I pulled up the page source, and the link I'm talking about directs to: http://forums.verizon.com/t5/Terms-of-Service-and-User/Welcome-to-Verizon-Community-Forums/board?boa...
This appears that the link is supposed to go to the Forum Feedback and Suggestions board, which I already knew about. (Obviously, since this post is on that board.) So it looks like the link just needs to be updated.
Unfortunately, I was hoping for an alternate route to support and/or a status post.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Similar Messages

  • Verizon Community Terms of Service 3/24/2015

    Your use of the Verizon Community (Forums, Blogs, and Idea Exchange) is governed by these Verizon Community Terms of Service, together with the Verizon Privacy Policy and Verizon Terms of Use (collectively, the "Terms"). The Terms describe the permitted and prohibited uses of Verizon Community, among other things. Your access or use of Verizon Community evidences your acceptance of the then-current version of the Terms, and any related rules and guidelines posted on Verizon branded web sites.
    Verizon reserves the right to modify the Terms at any time, effective upon posting of the modified Terms on Verizon Community or, in the case of the Verizon Privacy Policy or the Verizon Terms of Use, on any other Verizon sponsored Web site. Verizon also reserves the right to apply, waive, or modify these Terms as they apply to a specific posting and user without affecting the application of these Terms to all other postings and users.
    "Posting" means, but is not limited to, any text, links, images, communications, opinions, software, data, and any other content any person provides on Verizon Community, including, but not limited to message boards, chats, blogs, or otherwise. Your use of Verizon Community, or any materials or services accessible through it, after a Posting or notification regarding modifications to the Terms constitutes your acceptance of those modifications. Your violation of any of the Terms may result in the suspension or termination of your access or use of Verizon Community.
    Participating in the Verizon Community
    The Verizon Community is intended to provide consumers with the opportunity to exchange useful and helpful information.  All participants must be above the age of eighteen. We may edit or remove any posting we consider, in our sole discretion, to violate the Terms or be inappropriate for the Verizon Community for any reason.
    Appropriate Conduct
    Users of the Verizon Community are responsible for exercising careful and appropriate judgment in evaluating and taking action based on other participants' postings on Verizon Community, since such postings may reflect significantly different levels of knowledge and experience by participants. Users of the Verizon Community agree that Verizon is not responsible for the accuracy of the content of the Verizon Community and will not be liable for any damages incurred as a result of their use of any such content. Participants may post hypertext links to content hosted and maintained by third parties. Verizon has no obligation to monitor these linked sites, and is not responsible for them. Accessing any such linked sites is done entirely at the user's own risk.
    Posting to the Verizon Community
    Users of the Verizon Community agree not to upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:
    Any personal information belonging either to the poster or another person, such as full name, address, phone number, personal email address, chat ID numbers, router serial numbers and trouble ticket repair numbers. Also no phone/fax numbers, emails, for any business or their employees;
    Spam such as advertisements for other web sites and services, chain letters, or pyramid schemes, unauthorized solicitation;
    Flood, such as excessive posting or padding posts;
    Profanity; material that is libelous, fraudulent, unlawful, defamatory, pornographic, obscene, profane, abusive, offensive, threatening, hateful, or otherwise objectionable;
    Discussion of illegal activities or providing links to other websites containing such information;
    Discussions that veer off topic, are unrelated to resolving the issue at hand, or abuse any company or product.
    Discussions of moderator actions on the boards. If you need to comment on a moderator action, please private message any administrator/moderator;
    Material, the posting of which violates any party's copyright or other intellectual property rights;
    Posting, publishing, uploading, reproducing, transmitting or distributing in any way any content belonging to Verizon, or derivative works with respect thereto;
    Posting or transmitting any information or software containing a virus, worm, Trojan horse, or other damaging or destructive component;
    Posting a link directing users to any information or content that, if posted on the Verizon Community, would constitute a violation of the Terms or of any State or Federal law;
    "Bombing" the Verizon Community or individual threads with repetitive or meaningless postings, postings unrelated to the purpose of the Verizon Community, excessive cross-posting; "bumping" or making posts with no new useful content in order to move them to the top of the subject area.
    Attacks, including "Flaming" another user or entity in such a way as to incite or perpetuate an argument or conflict; creating usernames to attack other users' identities; impersonating other individuals or falsely representing one's identity or qualifications; posts made under secondary user names or other aliases for the purpose of either endorsing or denigrating others; posts that breach any participant's privacy by including name, address, phone, email address, or any other identifying information.
    Posts that describe how to violate Verizon policies or terms or conditions are considered unacceptable and will have the offensive language deleted.
    Posts that discuss hacking and/or rooting a wireless phone from any carrier will be removed.
    Posts that discuss how to circumvent Verizon’s security.
    Posts that discuss any litigation or potential litigation (past, present, future or otherwise) is prohibited since the Verizon Community forum is not a legal venue.
    Kudos abuse including soliciting others for kudos, or giving an excessive number of kudos to a specific user.
    User may not repost any private communications they have had with Verizon agents or staff on the boards.
    If a user posts a thread threatening Verizon with Legal action, that post will be removed so it can be reviewed by the appropriate teams within Verizon. The user will be sent a PM to be notified of this action and the resolution.
    Small business customers may provide information about the company in a post or profile, e.g  “We sell phones.  Click here to learn more about our phones and our company.”   However  small business customers may not spam or advertise specific offers, e.g.  “We sell phones.  Click here and for $19.99 you can buy our phones.”
    Please Note:  Verizon  reserves the right to remove or move any posts or any profile content either deems inappropriate.
    Idea Exchange License
    You grant to Verizon and its designees a worldwide, perpetual, irrevocable, non-exclusive, sublicensable, transferable, fully-paid up and royalty free license to use (i) any ideas, expression of ideas or other materials you submit to the Verizon Community (collectively, "Materials"), and (ii) any and all intellectual property rights you have that cover or are in any way related to the Materials, whether in patent, copyright, trademark, trade secret, or any other proprietary right, in each case without restrictions of any kind and without any payment or other consideration of any kind, or permission or notification, to you or any third party (the “License”).
    The License shall include, without limitation, the right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, and sublicense the Materials, and own all rights therein in the name of Verizon or its designees, throughout the universe in perpetuity in any and all media now or hereafter known.  The License shall also include the right to, directly or indirectly (including through multiple layers of persons/entities), make, have made, use (including by Verizon customers), sell, offer for sale, import, distribute, and otherwise dispose of any product or service that includes any ideas, inventions, embodiments, or other concepts that are part of the Materials, and use any and all intellectual property rights you have related to such Materials.  The License shall also permit Verizon and its designees to use the Materials (including portions thereof), rerecord or modify any audio tracks or visual images you provide, rewrite any Materials you submit, and/or incorporate other materials, either created by Verizon and its designees or any third party, with the Materials you submit. Any such works shall be owned by Verizon and shall not be subject to your approval or payment by Verizon of any compensation to you.
    You agree that the Materials you submit: (i) are original to you and accurate, (ii) do not violate and will not violate the rights of any third party or any local, state, national or foreign law, including any right of publicity, right of privacy or any other proprietary right, (iii) are owned by you and are not subject to any claim of ownership by your current employer, a former employer, or any third party, (iv) do not contain the confidential information of any third party, and to the extent they contain your confidential information, immediately become non-confidential the moment you submit the Materials to the Verizon Community; and (v) are submitted by you on your personal behalf, and not on behalf of your employer or any third party.  You also agree that you have filed to protect and/or preserve any protectable ideas contained in the Materials, to the extent you wish to protect and preserve them (e.g., through copyright registration, patent application filing, etc.) prior to your submission of such Material to the Verizon Community.
    You acknowledge and agree that the relationship between you and Verizon is not a confidential, fiduciary, or other special relationship. We shall have the right, but not the obligation, to use your name, likeness, biography and other information about you in connection with any use of the Materials you submit.
    By making a submission, you acknowledge and agree that Verizon and its designees (i) are continually and independently of the Materials working on ways to improve upon and expand Verizon’s product and services offerings, and may create on their own new products or services that are similar to the Materials, (ii) obtain many submissions from others that may be similar or identical to the Materials you submit through Verizon Community or other channels and means. You hereby waive any and all claims you may have had, may currently have, and/or may have in the future related to Verizon’s review, acceptance, and/or use of the Materials, (iii) are under no obligation to review, use, or in any way process your Materials, regardless of the status indicated on the Verizon Community.
    Registration Requirements
    While registration is not required to read postings on the Verizon Community, users must register an account with Verizon in order to post to the Verizon Community. Verizon may refuse to grant you, and you may not use, a user name that is already being used by someone else, belongs to or impersonates another person, violates the intellectual property or other rights of any person (including but not limited to trademark rights), is offensive, or that Verizon rejects for any other reason in its sole discretion. Participants agree that all information provided in a profile is accurate, up to date, and complete, and that it will be kept updated. Verizon may terminate your account if any of the information provided is found to be inaccurate, out of date, or incomplete.
    Privacy Concerns
    Verizon strongly discourages users from posting personally identifiable information in the Verizon Community. Any information posted on the Verizon Community is at the user's own risk. Verizon respects and protects the privacy of our customers and those who use our Web sites, and the Verizon Privacy Policy provides details of our approach to privacy and how we collect, use and protect personal information. But information posted on the Verizon Community is not protected and can be easily obtained and used by others.
    Moderators
    Verizon reserves the right to manage the postings on the Verizon Community to provide an orderly presentation of this information. To effectively manage the Verizon Community, Verizon may designate employees or others to act as moderators and administrators for the Verizon Community ("Moderators"). These Moderators are the only representatives of Verizon authorized to manage the Verizon Community. Any Verizon employees who are not designated as Moderators or Employees are not authorized to represent themselves on the Verizon Community as Verizon employees. Authorized Verizon Employees are distinguished by the Rank of "Employee" and/or an official Verizon logo as an Avatar.  Verizon is not responsible for content provided by any Verizon employee who is not designated as a Moderator or an Employee.
    Community Monitoring
    Users are asked to help Verizon keep the Verizon Community a valuable and enjoyable information resource for all participants by notifying us of any offending messages or other violations of these Terms. To advise us of such a posting, click the confidential "Report Inappropriate Content" link on the applicable post. Repeat offenders will be contacted by email and eventually banned from the Verizon Community. If violations are egregious in nature, we will contact the appropriate authorities.
    Modification and discontinuance of the Verizon Community
    Verizon reserves the right at any time to delete, modify, suspend, or discontinue, temporarily or permanently, the Verizon Community (or any part of the Verizon Community, including any postings) with or without notice. Users agree that Verizon will not be liable to users or third parties for any modification, suspension, or discontinuance of the Verizon Community.
    Termination
    A user's privilege to utilize or access the Verizon Community may be terminated by Verizon immediately and without notice if the user fails to comply with any term or condition of the Terms. Upon such termination, the user must immediately cease accessing or utilizing the Verizon Community and agree not to re-register or otherwise make use of the Verizon Community. Furthermore, the user acknowledges that Verizon reserves the right to take action -- technical, legal, or otherwise -- to block, nullify, or deny the user's ability to access the Verizon Community. The user understands that Verizon may exercise this right in its sole discretion.
    Disclaimer of Warranties and Limitation of Liability
    MOST OF THE CONTENT POSTED TO THE VERIZON COMMUNITY IS PROVIDED BY THIRD PARTIES NOT AFFILIATED WITH VERIZON. THIRD-PARTY CONTENT IS THE SOLE RESPONSIBILITY OF THE PERSON ORIGINATING THAT CONTENT. THE USER AGREES THAT VERIZON DOES NOT CONTROL, AND IS NOT RESPONSIBLE IN ANY WAY FOR, THIS THIRD-PARTY CONTENT. ADDITIONALLY, THE USER AGREES THAT VERIZON IS NOT LIABLE FOR, AND THE USER SHALL INDEMNIFY AND HOLD VERIZON, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, AND EMPLOYEES HARMLESS FROM ANY CLAIM, INCLUDING REASONABLE ATTORNEYS' FEES, MADE BY ANY THIRD PARTY RELATING TO OR ARISING OUT OF CONTENT SUBMITTED, POSTED, TRANSMITTED, OR MADE AVAILABLE THROUGH VERIZON COMMUNITY, USE OF VERIZON COMMUNITY, VIOLATION OF THE TERMS OR VIOLATION OF ANY RIGHTS OF ANOTHER. THE CONTENT ON VERIZON COMMUNITY IS "AS IS" AND CARRIES NO WARRANTIES. VERIZON DOES NOT WARRANT OR GUARANTEE THE ACCURACY, RELIABILITY, COMPLETENESS, USEFULNESS, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR QUALITY OF ANY CONTENT ON VERIZON COMMUNITY, REGARDLESS OF WHO ORIGINATES THAT CONTENT. VERIZON DOES NOT WARRANT THAT VERIZON COMMUNITY  IS SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, OR OTHER LIMITATIONS. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOU BEAR ALL RISKS ASSOCIATED WITH USING OR RELYING ON THAT CONTENT. VERIZON IS NOT LIABLE OR RESPONSIBLE IN ANY WAY FOR ANY CONTENT POSTED ON OR LINKED FROM VERIZON COMMUNITY, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN CONTENT, OR FOR ANY LOSSES OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF OR RELIANCE ON ANY CONTENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VERIZON AND ITS REPRESENTATIVES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES RELATING TO LOSS OF BUSINESS, TELECOMMUNICATION FAILURES, LOSS, CORRUPTION, SECURITY OR THEFT OF DATA, LOSS OF PROFITS OR INVESTMENT, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY, OR OTHERWISE, EVEN IF VERIZON OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE AGREEMENT BETWEEN VERIZON AND THE USER.
    Miscellaneous
    The Terms are a complete statement of the agreement between you and Verizon, and set forth the entire liability of Verizon and your exclusive remedy with respect to your access and use of the Verizon Community. In the event of a conflict between these the Verizon Community Terms of Service and either the Verizon Privacy Policy or the Verizon Terms of Use applicable to Verizon, these Terms of Service prevail. The agents and employees of Verizon (including Moderators) are not authorized to make modifications to the Terms, or to make any additional representations, commitments, or warranties binding on Verizon. Any waiver of the Terms by Verizon must be in a writing signed by an authorized officer of Verizon and expressly referencing the applicable provisions of the Terms. Your privilege to use or access the Verizon Community may be terminated by Verizon immediately and without notice if you fail to comply with any of the Terms. Upon such a termination, you must immediately cease accessing or using the Verizon Community. If any provision of the Terms is invalid or unenforceable under applicable law, then it is to be, to that extent, deemed omitted, and the remaining provisions will continue in full force. The Terms do not limit any rights that Verizon may have under trade secret, trademark, copyright, patent, or other laws.
    *If you feel you have a solicitation that should be posted to the Verizon Community Forums, please ask for pre-authorization by contacting Verizon at:  [email protected] or you can reach out directly by private message to any official moderator or admin in the community.

    Looks to me (and I haven't been advised on changes) that this is a customer protection.  I don't know what the previous policy was, but this guarantees that if FiOS is no longer serviced in your area, you cannot be charged an early termination fee if there remains time left on your account.  It seems obvious that you wouldn't be he held responsible in such a case, but this is just putting it in writing. 
    Brian K
    Verizon Telecom
    Fiber Solution Center
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

  • Verizon Community Leaders

    Community Leaders
    A new badge of honor has been added to Verizon Community Forums.
    The CL stands for Community Leader.  Certain individuals have been named by Verizon Community Forums Adminstrators and Moderators as Community Leaders.
    Some of the criteria these individuals have met have included the following:
    Provides Helpful Advice
    Has Positive Tone to Posts
    Is a Frequent Contributor
    Interacts well with moderators and admins
    Follows User Guidelines
    Please take a moment and congratulate your new Community Leaders!
    Message Edited by WirelessSetup on 03-11-2009 10:17 AM
    Kathleen
    Verizon Telecom
    Online Center of Excellence
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

    We have included seven new community leaders for 2010. You will recognize them by their new "Community Leader" badge.
    Please help us congratulate them on their continued effort to help make the Verizon forums a great place to be.

  • Welcome to the new forums

    Welcome to the new forums for GroupWise 2014. You can find more information about GroupWise 2014 at http://www.novell.com/products/groupwise/
    Here you can ask questions, share experiences, and talk to others about your 2014 experiences and/or get the information you need about upgrading to this new version of GroupWise.
    Thank You for participating with us in this community and sharing your knowledge/experiences!

    Forums,
    It appears that in the past few days you have not received a response to your
    posting. That concerns us, and has triggered this automated reply.
    Has your problem been resolved? If not, you might try one of the following options:
    - Visit http://www.novell.com/support and search the knowledgebase and/or check all
    the other self support options and support programs available.
    - You could also try posting your message again. Make sure it is posted in the
    correct newsgroup. (http://forums.novell.com)
    Be sure to read the forum FAQ about what to expect in the way of responses:
    http://forums.novell.com/faq.php
    If this is a reply to a duplicate posting, please ignore and accept our apologies
    and rest assured we will issue a stern reprimand to our posting bot.
    Good luck!
    Your Novell Forums Team
    http://forums.novell.com

  • Why is there no way to delete my community forum account?

    Hello, I have realized that I already have a My Verizon log in and would rather use that instead of the community profile I just made. I cannot find ANYWHERE how to delete my account, and I have seen threads from others saying they cannot find it either; and someone else ( I assume a moderator or someone with administrative privileges ) had to come along and do it for them.
    Why is this so? Anyway, I'd like to delete my account so mods please send me the link. Thanks.

    Clearly, myself and others cannot without the help of an administrator.
    Or maybe it is true that the Verizon Support forums does not allow account deletion. It could just be a shady way to attempt to keep member info and email addresses. But believe me lol, the reason they may not allow account deletion is not because it would cause continuity problems in the threads, or because it would be technically impossible and cause problems with thread history.
    Someone with any technical knowledge will tell you the same. Now the site, in theory, could be purposely designed with that limitation in an attempt to have a reason to deny account termination, but I'd hope that is not the case here.

  • BT community Forum - NOT BT ?????????????????

    My understanding is that BT do not moderate this site.
    So basically does that mean any issues go un-noticed ???????????????????????????

    Hello,
    Taken from:
    http://community.bt.com/t5/Terms-Guidelines/BTCare-Community-Forums-User-Guidelines/td-p/2
    If you are new to our forums – welcome. We hope that you enjoy being part of a community of people looking to help each other solve issues, ask questions, swap tips and give advice regarding BT products and services.
    While we have a Community Manager and Moderators, these forums are intended to be peer-to-peer community.
    There are Mods, they can and do fix problems which can't be solved by the community. There is a form to contact them here:
    http://bt.custhelp.com/app/contact_email/c/4951
    It's usually best to have exasperated the community first though ;-)

  • Welcome to our new forums!

    Hey all,
    We are very excited to announce the release of Edge Animate 1.0 and welcome to the community. During our Preview period we hosted our community discussions on http://forums.adobe.com/community/labs/edge/, which is now archived and read-only. We encourage you to continue your Edge Animate discussions, feedback, requests and bug reports here on our new forum.
    To our new users, we hope you find this forum useful with feedback provided from both the core Animate team and valued community members. To our existing users, thank you for your invaluable contribution to Animate and for helping us shape the product you know today. We couldn't have done it without you.
    Happy posting!
    Sarah Hunt
    Product Manager, Adobe Edge Animate

    Animate Free is great news indeed A big thank to Adobe.
    And even bigger thanks to those who made it all possible... huge kudos and thanks to all the ladies in the Adobe House (like Sarah and Elaine ^_^) and gents (Mark'n'Co!) who have been providing support 24/7 along with the whole Adobe Edge Team Wizards working their magic behind the scenes . Also thanks to the community members for being so helpful sharing their knowledge helping us dig each other out when one of us got stuck in a rut or found a major bump on the road.
    I enjoyed being a little part of this evolution from preview 3 onwards as see how Edge now "Edge Animate" had grown into a more mature product. In a short time much has been accomplished and that's for sure an achievement to be proud of at all levels from the Adobe team all the way to those who blasted with requests and have been nagging Mark with unsolicited e-mail suggestions and feedback... yep, that'd be me and no I ain't done yet Mark since you haven't replied asking me to stop ! LOL
    Either my emails have been auto-routed to trash, or you are listening in silence (judging to what happen between Preview 4~5 and 7). Those who may know what I sent over may be grinning proudly with a "we made it all the way down the laundry list... mostly" And I'd say yes you did... congrats for doing such a great job guys (and girls of course!)
    Now I wouldn't want to quote "The Wolf" and repeat here what he said after Julius and Vince were done cleaning up the mess in the car at Jimmy's LOL ! So a mention should suffice for those who remember that scene and getting my drift, realize that despite this awesome achievement, there's still a lot to be done
    It's an Edge, not a Peak... the Edge does not remain steadily in the same place and once conquered can be conquered all over again in the same way. An Edge is has a life of its own and is indeed "animated" as it keeps moving in various directions. So the the Wiz Team at Adobe have their job cut for themselves with all that will come in the future where the evolution will intevitably move towards making evem simpler and more intuitive the UI adding more interactive and powerful features to Edge Animate, while  continuing to empower creatives across the globe by making the process from conceptualization to realization increasingly smoother, easier and painless via the intuitive Edge Animate workspace UI.
    So once again thanks, kudos and much love to the entire community... and here is a toast to you all with the hope that we'll continue the journey in the same fun and fruitful direction that has led us here today.
    Cheers!
    tfbkny

  • BTCare Community Forums Terms of Use

    BTCare Community Forums Terms of Use
    The BTCare Community Forums site is provided by British Telecommunications plc (BT) whose registered address is at 81 Newgate Street, London EC1A 7AJ, registration number 1800000.
    1. Applicability and Acceptance
    The following Terms of Use (the “Terms”) apply to anyone accessing and using the BTCare Community Forums (the “Site”), or any part of it. Please note that if you choose other services from BT once you have registered with us then you may be asked to accept other applicable terms and conditions.
    2. Acceptance of Terms of Use
    By using the Site you agree to be bound by these Terms. BT may modify these Terms from time to time and you are therefore advised to keep up to date with any changes by regularly reviewing these Terms.
    3. Eligibility
    3.1 The Site is available to you for your personal use which may include posting your views or responding to the views of other users of the forum. We do not permit use of the Site for your direct commercial gain.
    3.2 You must be sixteen years of age or over in order to use the Site. By accepting our terms of use you confirm you are aged sixteen or over.
    4. Access, Account Security and Registration
    4.1 When you use the Site you may set up a personal profile where you can create threads/posts, contact other users using private messaging facility, perform searches and comment on other members’ threads/posts. It is your responsibility to ensure that you have an appropriate web browser or any other technical requirements in place in order to access and make use of the Site.
    4.2 In using this Site, you agree to:
    provide us with and maintain accurate, current and complete information about you on registration to the Site;
    maintain and promptly update any information you provide to us including registration information, where it may have changed, keeping it accurate, current and complete; and
    be fully responsible for all use of your account and for any actions that take place using your account.
    5. Ownership of Content that we provide
    5.1 Content provided by BT on the Site is protected by copyright, trademark and other intellectual property rights as applicable.
    5.2 Content provided by BT on the Site is owned by BT or licensed to BT by third parties, including information, text, designs, graphics, pictures, video, photographs, applications, software, audio and other files, and their selection and presentation (”Our Content”).
    5.3 You must not, without BT’s prior written consent, copy, publish, download, de-compile or modify Our Content or use any or part Our Content, unless otherwise agreed in writing by BT.
    5.4 You may download or print a copy of any part of Our Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright, trademarks, logos or other proprietary notices intact. BT reserves the right to withdraw its consent at any time.
    6. Content you post on the Site
    6.1 You are responsible for all content (including information, text, pictures, photographs, messages, reviews, notes, videos software, your name or company name and other files or material) that you upload or post on the Site or communicate to other users through the Site. If you did not create content that you post or otherwise make available to the Site, it is your responsibility to ensure that you have the necessary consent from the owner of the content to use it on the Site. You are responsible at your own cost for creating backup copies and replacing any content that you upload or post on the Site or provide to us.
    6.2 In order to ensure that the full benefits of the Site are realised by all users BT would encourage you to upload your content as you see fit. So that others (including potential customers) may access and benefit from your content, BT needs to ensure that it has your permission to make your content available. You therefore agree to give BT (as providers of the Site), a non-exclusive, transferable, royalty-free, worldwide licence to use any content that you upload, post or otherwise make available on the Site.
    6.3 You must not upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:
    a)       any personal information belonging either to the poster or another person, such as full name, address, phone number, personal email address, and BT reference numbers;
    b)       Spam, such as advertisements for other web sites and services, or other commercial solicitation; chain letters, or pyramid schemes, polls or petitions;
    c)       Flooding the forum boards with excessive posting or padding posts;
    d)       Profanity; material that is libellous, fraudulent, unlawful, defamatory, pornographic, obscene, profane, racist, sexist, abusive, offensive, threatening, hateful, or otherwise objectionable;
    e)       Discussion of illegal activities or providing links to other websites containing such information;
    f)        Discussions that veer off topic, are unrelated to resolving the issue at hand, are repetitive or campaigning, that promote products or services from other providers, or abuse any company or product;
    g)       Repetitive or continuous complaints about BT policy including allegations of abuse of privacy, use of third party suppliers or any other policy for any purpose;
    h)       Discussions of moderator actions on the boards. If you need to comment on a moderator action, please private message any administrator/moderator;
    i)         Posting or transmitting any information or software containing a virus, worm, Trojan horse, or other damaging or destructive component;
    j)        Posting a link directing users to any information or content that, if posted on the Site would constitute a violation of the Guidelines or Terms of Use.
    k)       "Bombing" the Site or individual threads with repetitive or meaningless postings, postings unrelated to the purpose of the BTCare Community Forums; excessive cross-posting;
    l)         Attacks, including "Flaming" another user or entity in such a way as to incite or perpetuate an argument or conflict; creating usernames to attack other users' identities; impersonating other individuals or falsely representing one's identity or qualifications; posts made under secondary user names or other aliases for the purpose of either endorsing or denigrating others; posts that breach any participant's privacy by including name, address, phone, email address, or any other identifying information.
    m)     Evading bans or suspensions or otherwise disregarding directions from moderators or administrators.
    BT will take action under paragraph 7.2. below if you carry out any of the activities described above.
    6.4 You agree to indemnify BT against all claims and proceedings arising from infringement of any third party’s intellectual property rights as a result of content that you have posted on or made available on the Site. This indemnity does not apply to claims or proceedings arising from BT’s use of your content other than in accordance with these Terms. BT can withdraw your content at anytime without notice.
    6.5 In exceptional circumstances it may be necessary to remove content which you post on our community because of legal or commercial reasons. i.e. if compelled to do so due to a court order, a contractual obligation with a third party, or a regulatory requirement. This may occur even if none of the above breaches in terms of use are applicable. A user will be informed via PM if a deletion (or edit) is carried out for this reason, but it will usually not be possible to explain the decision in these circumstances.
    7. User Conduct
    7.1 You agree not to use the Site (or any part of it) to:
    a) act in any way that is unlawful or defamatory, in contravention of any licence, third party rights, or in contravention of any guidance that BT may give to you , and you agree to comply with BT’s Acceptable Use Policy which can be found at www.bt.com/acceptableuse and which may be amended by us from time to time;
    b)    damage, disable, overload or affect the operation of the Site;
    c)    collect email addresses or other contact information of other users from the Site by any means for the purposes of sending unsolicited emails or other unsolicited communications;
    d)    solicit personal information, passwords or other personally identifying information for commercial or unlawful purposes;
    e)    solicit participation in public discussion, debate, comment or activity outside this Site;
    f)     register yourself for more than one account, or register on behalf of another individual or group without our written consent;
    g)    provide false or misleading information about yourself or your business, or create a false identity; or
    h)    use or attempt to use another’s account, service or system without BT’s prior written authorisation.  
    7.2 BT takes any misuse of the Site very seriously indeed, and therefore you agree to take all necessary steps to make sure that you do not misuse the Site. If BT reasonably believes that you have misused the Site (or any part of it) in any way, then BT may terminate your registration, remove your content, and/or suspend or terminate your access to the Site without notice. BT will be under no obligation whatsoever to reinstate your registration.
    7.3 You agree to indemnify BT and any affected 3rd party against all legal fees, damages and other expenses that we may reasonably incur as a result of any misuse of the Site (or any part of it).
    7.4 If you believe that any content displayed or made available on the Site includes any of the above offences, then please let BT know through our contact page which is displayed on the Site.
    7.5 BT reserves the right to manage the postings on the BTCare Community to provide an orderly presentation of this information. To effectively manage the site, BT may designate employees or others to act as moderators and administrators for the site ("Moderators"). These Moderators are the only representatives of BT authorised to manage the BTCare Community. Any BT employees who are not designated as Moderators or Employees are not authorised to represent themselves on the site as BT employees. Authorised BT Employees are distinguished by the Rank of "Employee" and/or an official BT logo as an Avatar.  BT is not responsible for content provided by any BT employee who is not designated as a Moderator or an Employee.
    8. Security
    8.1 You are responsible for the security and proper use of any user IDs, PIN numbers and passwords required for registration on the Site, and must take all necessary steps to ensure that they are kept confidential, secure, used properly and not disclosed to unauthorised people.
    8.2 Although we provide security measures to prevent access by unauthorised users to the Site, we do not guarantee that such security measures are fault free. You acknowledge that the site could be accessed by unauthorised users should they be able to break through or bypass our security measures.
    9. Liability
    9.1 BT accepts liability as set out in these Terms. BT does not guarantee that the Site will be fault-free.
    9.2 BT does not exclude or restrict it’s liability for death or personal injury caused by BT’s negligence or for fraudulent misrepresentation or to any extent not permitted by law.
    9.3 BT shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise for any direct loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, business interruption or for any other direct loss.
    9.4 BT shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise for any indirect or consequential loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, loss of or damage to physical property, business interruption or for any other indirect or consequential loss or punitive damages.
    9.5 BT accepts liability in contract, tort (including negligence) breach of statutory duty or otherwise for direct loss limited to £1,000 for all events in any 12 consecutive month period.
    9.6 BT excludes all liability of any kind (including negligence) in respect of any third party product, services, content, or other material made available on, or which can be accessed using, the Site or the validity of the provider of such product, services, content or other materials.
    9.7 Each part of this clause operates separately. If any part of a clause is held by a Court to be unreasonable or inapplicable the rest of the clause shall continue to apply.
    10. Disclaimer of warranties and representations
    10.1 BT excludes any and all warranties or representations whether express or implied, including without limitation any warranties or representations for merchantability, suitability, fitness for a particular purpose, non-infringement of proprietary rights or the accuracy or completeness of third party products, services, content or any other material made available on, or which can be accessed using, the Site, to the fullest extent permitted by law.
    11. Suspension, withdrawal and termination
    11.1 BT reserves the right to suspend or withdraw the Site at any time without notice.
    11.2 BT reserves the right to suspend or terminate any member’s registration and use of the Site.
    12. Personal Data
    In addition to our commitments under our Privacy Policy BT collects information from visitors to the Site to help us to make improvements to the forums and to the services we make available. We may keep any personal data that you disclose to compile statistics on community forums usage.  We know, for instance, how many visitors there are to the forums, when they visited, for how long and to which areas of the forums they went. This information is used for trend analysis purposes and we do not use this information to identify individuals visiting the community forums.It is your responsibility to ensure that you have the necessary consents if you pass on a third party’s email address to BT. We are not responsible for the security of any personal data that you chose to post on the site.
    In respect of any personal information which you may upload, post or transfer to any third party on the Site, whether your own or that of any third party in contravention of clause 6.3 a) above, you agree that you are acting as the data controller and that BT and any third party supplier to BT are acting as data processors. You agree to indemnify BT and any relevant third party supplier against all claims and proceedings arising as a result of personal data you have posted or made available on the Site.
    You accept that by using this Site that the storage of personal information including Customer Data will be carried out using facilities in the United States of America. The storage of Customer Data by BT will be in accordance with the EEA Safe Harbor Principles.
    YOU CONSENT TO THE TRANSMISSION OF CUSTOMER DATA AND TO THE STORAGE OF CUSTOMER DATA ON SERVERS LOCATED IN THE UNITED STATES.
    13. Changes to the Site
    BT reserves the right to modify, edit, delete, suspend or discontinue, temporarily or permanently, without notice, the Site (or any part of it) and/or the information, content, videos, materials, products and/or services (or any part of them) available through the Site at any time.
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    You are solely responsible for your interactions with other Site users. BT reserves the right to (but has no obligation to) monitor disputes between you and other users.
    15. Applicable Law
    These Terms are governed by and will be interpreted in accordance with English Law and any disputes relating to these Terms will be subject to the exclusive jurisdiction of the English Courts.
    BTCare Community Manager
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

    Hi Kerry
    This link http://www2.bt.com/btPortal/application?pageid=pan_privacy_policy&siteArea=pan&s_cid=pan_FURL_privac... displays
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    BT.com
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