Well a month later, I called back sent me to apple location..gave me new phone ..I have same problem again phone 5 dimming

MY first iPhone5 going dim, brand new out of the box second day after release. Apple did factory restore for me and see if that helped me. Still
happening so they set me up with appointment for new iphone5 at apple outlet. Went home and week later started dimming on its own again, apple has a problem that they need to address and fix in their system correctly

What is the exact wording of the error message? It may be that there is a problem with your computer and is causing the problem, not a problem with the iPod.

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Follow us on Twitter @VZWSupport

I sent my iPod Touch for repair, but it still has the same problems as when I sent it off. Help?

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- Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Apple sent me a new iPod touch to replace the one that stopped working. The new one has the same problem as the old one. Should I send it back?

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What is the exact wording of the error message? It may be that there is a problem with your computer and is causing the problem, not a problem with the iPod.

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Step by step, how did you arrive at seeing this agreement?

I back up my iphone onto itunes on my laptop. I've now got a new laptop, which counts at two locations. This new laptop had to be setup again. Apple says this is three locations. How can I get it changed to two locations?

I backup my iphone onto itunes on my laptop. Recently I got a new laptop, so that counts at two itunes locations.
Unfortunately this new laptop was faulty and had to be set up again from scratch.
Apple now says that's three itunes locations when in fact it's two.
How can I get this changed back to two locations?

If by locations you mean "authorized computers" then one of your computers (apparently the new laptop) may be using multiple authorizations.
To check on this and correct see here: http://support.apple.com/kb/HT1206

I went from a 3g to 3gs about 6 mos ago. I just now went to back it up and I lost all my new stuff it backedup my old 3g phone I lost pics, txt, contacts etc.

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soudns like you restored from back up instead of backing up
if you had backed up the 3gs or had icloud is the only way
you can look in itunes and see if there are any back ups from the other phone,
click on itunes up by the apple>preferences>devices that lists all of the devices that have been backed up

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SharmFarm wrote:
Good ev Ning Mario49 firstly I would like to say a great thank you for your attention to trying to help me,,,,, i have looked at the links and will try everything stated first thing…
Hi Mario,,,,
I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
Please advise,???
I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
Thank you again
D

Well a month later, I called back sent me to apple location..gave me new phone ..I have same problem again phone 5 dimming

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